Satellite A300 The Touch keys are not working since I got it

Hello!
My sister bought this amazing laptop for me and since the date that I got it (5 months ago) , I was not able to use the touch keys on the top of the keypad. At first, I thought I was doing something wrong and that I needed to activate the, but I read the whole manual and I couldn't get an option to activate it. I am using Windows Xp professional with service pack 3. Please help me as soon as possible. I listen to music a lot while I work with my computer and it would save me a lot of time to get those buttons to work.
Thanks in advance.
Denise

Hi!
Thanks for your replies but in this case, it is not the Touch pad the one that it is not working. They are the touch keys that are on the top of the keypad on the right of the power on button. They are 6 of them. One seems to me for muting or unmuting the sound, other four are the regular play/pause, rewind, stops and forward button ant the other one has like the drawing of a music note. Do you know how to make them work?
Thanks
Denise

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Did someone help you today? Press the star on the left to thank them with a Kudo!
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Follow @LenovoForums on Twitter!

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