Satellite A350 - Touchpad stopped working

My touchapad worked fine on both system 's and dedicated driver (synaptics). One day I turned it off using Fn + F9 and after that I coudln't turn it on. I used system driver then. So I installed Synaptics but it said there's no conpatible device to work with. I tried Alps - no result too. So I checked bios - Pionting Dev. is on. I did changed this option two times thinking it may help - no. Today it's about half a year since I'm forced to use usb mouse.
Yesterday I restored the system - I had whole, independent image. It was created when touchpad still worked. After restore touchpad does not work. So I decided to install fresh system - same problem. I almost thought that touchpad is broken. However, today I noticed that when I disconnect USB mouse, then betwen this action and system's sound (informing about this action) touchapad works - during about 0,5 s. It moves! But I didn't managed to turn it on.
I can't understand what's the point. I read few post on other forums. It seems that some other people have same problem. They have different notebooks but still from Toshiba. I think we need professional help. Can we get it?
Sorry for my english.
Best regards,
Onager

This topic is a bit old but my case is still unsolved.
Thank you for your advice PauPau - it's accurate but I already checked it then - the "turn off touchpad it mouse is plugged" option was off.
Few days ago I installed fresh Windows 7 again but effect was the same - touchpad still didn't work. System didn't see any pointing device installed in computer. So maybe windows is right? It all took me to think that there is really some case with bios. And now I'm even more sure.
In last post I said I was going to reset / update bios. Well, I downloaded flashbios utility but it said I have the latest version of bios. It can't be reinstalled. So the question is: *is there any way to reset mainboard (cmos?) settings?* In desktop PC I can use jumper or remove battery for a while. How can I do in notebook?
Message was edited by: Onager_1_1

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Sounds like it has died, you can purchase a new one from a parts supplier and pay someone to install it or if you are any good with such things you can try to do it yourself. I suggest just sticking with the external mouse.
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Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
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Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
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Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
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5 years ago Report Abuse
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Moderator note: Type added to subject line for clarity.
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Message Edited by sedmtd on 10-27-2009 12:36 PM
Message Edited by sedmtd on 10-27-2009 12:38 PM

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I'm using S431. The touchpad suddenly stopped working today.
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