Satellite A350D does not record sound

Hi
I have been browsing through the forums trying various settings through the control panel and webcam drivers but dont seem to be having any luck.  There was a post talking about "bios" but different laptop version than mine. 
My laptop was orignally Windows Vista but the harddrive went two weeks ago and had to be replaced.  The recovery disks that were made when the laptop was bought new did not work at all as they would not load, and the Vista number on the sticker under the computer had worn out (my machine is about 4 years old) so we put Windows 7 on the machine. 
I finally got my camera working again with a driver download but the sound / microphone recording is not working as there is no sound in the test videos I have done.
If anyone has any suggestions I would appreciate it.
Thanks
Shelly

Which Satellite A350D?
If it's a US model, it's more likely to be A305D.
The model number looks something like Satellite A305D-S6831. The part number like PSAH0U-00J007.
-Jerry

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