Satellite A50: Modem disappeared

Hi there,
I have a Toshiba Satellite A50 which worked fine for about 8 months now. Last week when I tried to connect to the interned via the internal modem, I suddenly got no response.
Since then, the modem does not appear in the hardware manager of WinXP any more (not even in the ?-category as "not recongnised hardware". In the Dial-in Configuration that I used so far it shows as "(removed)".
I already tried to reinstall the driver several times - the one I received on the tools CD-ROM as well as the new one from the Toshiba-Website. I also made a full recovery of Windows via the two CD's I received with the Notebook. Still the modem does not want to come back.
To me this clearly seems to be a hardware problem, but in case anyone here has another suggestion I would be very happy to hear it before I have to give my computer away for repairs.
Thanks a lot in advance.

Hi,
I think you are right. If you made a whole system recovery, it's not possible that it is a software problem. I think your only chance is to take it to service.
Bye

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