Satellite A500-132 - shutdown when playing games

Hello
I have problem with my Toshiba A500-132 laptop, it has Intel P8700 2,6Ghz procesor, ATI Radeon HD 4650. When I'm playing games that need extensive power after few minutes computer shutsdown, propably hes overheating, ive bought cooling pad but it doesnt change lot. Is this malfuncion or normal response of a system to overheating.
Sincerly Unab

Hi, mate
You aren't the 1st person in this forum who has such problem with A500. The most possible reason is overheating. Have you enabled ,,maximum performance,, in cooling method in ,,Power plan? Also, you should try to clean with the compressed air spray...

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Satellite A500-17x restarting while playing games

Hello,
I got this laptop for christmas, and have recently purchased games through steam, it is then when I came to play Call of Duty 4 that the laptop just randomly restarted itself. At first I thought that it must of overheated, but then it was not hot at all, and had only just been switched on. I then thought it could of been the game conflicting with the computer, so I tried other games such as Counterstrike: Source, no luck it still randomly restarted. Ive played for hours without it turning off then other times just minutes. The laptop is ok when im just surfing the internet etc. but restarts when playing games. I have read other forums expressing the same problem, but have yet to find a solution. I have updated the display drivers from the Toshiba website, from nVidia but still not working.
Please Help :)

I believe I know the solution.
I've been looking over this forum for a few months with the same problem, looking for developments that might help me solve mine, so I feel it right that I should post here telling you how mine's fixed.
I sent mine off from where I bought it (PC World) for repair, twice. The first time all they did was clean out the fan, but sending it back with the same problem, they changed the motherboard, also known as the mainboard, and it seems to have fixed the problem. I have evidence why this is so from wikipedia. Some of the major functions of a motherboard are:
- slots for expansion cards (these interface to the system via the buses supported by the chipset)
- power connectors, which receive electrical power from the computer power supply and distribute it to the CPU, chipset, main memory, and expansion cards.
I always assumed with it switching off on the AC power supply WHILE PLAYING GAMES, there must be some sort of problem with the link between the power and the "expansion cards" e.g graphics and video cards, and it seems that this "link" is indeed the motherboard, so in manufacturing, it sure seems like the model of the motherboard used by Toshiba may have had a minor fault for the model that causes this shut down, unfortunately.
So far there has been no problem using the laptop while playing games, and it seems to be all fine so far!
I hope this answer helped a lot in sorting out your problems, good luck and happy gaming! :)

Satellite A500-1DN - Crashing while playing games

Hi all,
My friend bought a Toshiba satellite A500-1DN about 2 months ago. After around 2 weeks she decided to put 2 games on it (guildwars and jedi knight academy). We soon realized that after about 1 hour of gaming, the computer would crash to a black screen rather than going to a blue screen of death. This meant there was no hint of what was specifically causing the problem and no mini dumps from windows...
Having had troubles with those specific games myself on Windows 7, I thought it must be the games.
About a week later she spent around an hour looking through youtube videos only to find that her computer crashed in the same way as the game. So I put some diagnostic software on the computer. Processor / graphic card overheating? But nothing, the temperatures were stable and acceptable and certainly wouldnt have been the cause of these crashes, unless I unluckily missed the point where it did over heat shrugs so I didn't outrule it...
Due to the problem so far seeming to be video related, I downloaded new nvidia drivers (unfortunately the official ones didnt work and I had to hunt for a custom .inf). It didn't solve the problem but the driver seemed to be functioning suitably well.
So in our rage, we sent it back stating that it may be that the cooling for the laptop, ie copper pipes were not sufficient for the graphics card and Toshiba said they had cleaned the computer up replaced thermal paste, all that typical stuff... which seems very fair. We got it back. We played a game and it crashed within 10 minutes. Perhaps even worse than when it left.
Is there anything else that could be causing this problem - video related activites causing crash of computer without going to BSOD or returning any specific errors. What about RAM? I have even uninstalled the HDD protection thinking it might be causing some compatibility problems.
I need some guidance.
The spec is:
Intel core 2 DUO CPU T6600 2.20GHz
Nvidia Geforce GT 230M
4GB RAM

To the above commenter.
Thanks for bashing my response I appreciate I may not be the best computer person under the sun, however I do think my IT degree counts for something!
Also if you hadn't noticed the huge number of people complaining about this issue, if you haven't had the issue good for you, however for those of us that are still struggling you telling us to download patches and BIOs and what not that are completely none related to our issue I find to some what unhelpful.
As for playing with my laptop on my knee, It is also on top of cooling pad which lifts the fans well clear of any clogging.
And if the layout and design of the laptop isn't a problem how come there are so many issues regarding this problem? While I appreciate that you think you know what you are talking about regarding the N series laptops they also have far less RAM, usually don't have a dedicated graphics card and also have the same sized cooling system to cool a much smaller machine.
I have in fact had the pleasure of speaking with my representative who was very sympathetic with my issue and has currently applied to try a replacement and if I am still having an issue will give me either an equal or upgrade which is very kind of them.
This is not a cheap laptop and we should not be having the number of issues described by many owners.
I still believe that some of our computers are just "dud" computers and while the issue with some of them is Extreme like my own, some of you don't seem to have the issue.
There is no current fix for this issue and I would suggest taking it back to you local Toshiba service centre and discuss with them options as they are generally understanding if you are still having issues after the first few visits!
Will keep you updated!

Satellite A500-17X restarts while playing games

Hello all,
I have had my toshiba satellite a500-17x for about two years, I bought it to play Starcraft and world of warcraft. Ever since i got it i have had a problem with it. While playing games it would suddenly restart the laptop. I contacted the customer support and had it taken back to see if they could find out what was wrong with it. They said it was fine and it must be the games software that was causing the problem. (I do not believe that this is the problem since i reinstalled all software and the problem persisted)
I felt that they were trying to bluff me with this answer. Either they did not do an indebt inspection to try to resolve the problem or I believed that the model itself was flawed.
Anyway I wanted to say that the laptop can sometimes play fine for hours but on other days it will crash multiple times.
I just want to point out something; my graphics card driver is up to date. My air vents are completely clear. The temperature is stable. I have put the power management to maximum. I play with a battery in and the laptop is plugged in. This has also happened from a cold start.
During the restart i am given no advanced warning. The laptop just turns off (no beeps, no blue screen) and restarts.
I have never posted here before and i would really appreciate your help.
I know this has been a problem in the past with this model as i have searched forums for solutions but I cant find one.
If you know of a solution I would be very grateful.
Thanks

Hi
Gaming issues are always very difficult themes because nobody can say exactly if its caused by game <-> GPU driver compatibility problems or notebook (hardware) issues.
You said you had this issue playing two games but does it happens playing other games or running other applications (no games)???
In your case I recommend checking some gaming forums about StarCraft and WoW.
Maybe you will find some more details about that.
At the other hand the unit supports an NVIDIA GeForce GT 230M graphic chip.
Some people said that nVIdia driver 8.16.11.8973 would run stable
Also found this thread about driver update:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52522

Satellite A500-19W - Suddenly restarts during games

Hello Guys,
I recently got a new Satellite A500-19W, but while playing games it suddenly restarts.
Any idea what might be causing this and how to solve it.
Thanks,

Hi Malek_1,
This happened also to me on Satellite A300. The reason was because my notebook was overheating and so I decided to clean it using compressed air spray. Its pretty easy because therefore its not necessary to disassemble the notebook and it blows out the dust from the cooling ventilators.
Check this!!!
Furthermore in Windows Power Management you can choose between different cooling methods. I use Maximum Performance mode.

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When playing games and even after getting done the laptop lags. I have to keep plugging and unplugging the power cord for the laptop to not lag for example when playing a game with the power cord in it starts to lag after 5 min then i have to unplug it then it goes back to normal then 5 min later it starts to lag agian then I have to plug the power cord back in ect. Using the I am using toshiba satellite l855-s5240.

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Like iM Play FaceBook Game'S FarmVille Etc Or AnyGame Like San Andreas MultiPlayer / Online Games...... After 10-20 Mnt My Pc ShutDown i ReFormated iT But The Same Problem . Here My Computer Details Please Help Me .. .. . . . . . .. .. . . . . .. . .. . . . . i Need Help .. . .. . .. .. . . . .. . .. .. . . ..
http://img204.imageshack.us/img204/4028/detailsb.png
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Hi and welcome to the forum!
Which lenovo notebook is it? Does it have a sticker on the bottom bearing a number like 2668-KHU? Let us know that number, there is no need to post S/N though.
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ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Hi
It may be worth just checking the ventilation holes in the case aren't clogged with dust etc and the case fan is still spinning okay. If games are the only time you 'stress' the processors (e.g. you don't also use it for DVD encoding etc), perhaps it's a heat issue. You could try temporarily using it with the case open to see whether it makes any difference, which would also allow you to check the fan(s). It seems unlikely but it may be worth a shot.

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T_L_T

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Hi @keep2 ,
Thank you for your query, I will try my best to be of aid.
I grasp that you are having a difficulty with the switchable graphics. Here are two links I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a document that will help you with the slow performance.
HP PCs - Improving System Performance without Adding Memory (Windows 8)
You can also contact HP support for assistance.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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So now Ive ordered a new PSU and mobo (MSI 865PE NEO2-V) I have a feeling its the VGA slot thats not giving me enough power to the VGA card.
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Satellite A500-132 - shutdown when playing games

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