Satellite A500-19W - Suddenly restarts during games

Hello Guys,
I recently got a new Satellite A500-19W, but while playing games it suddenly restarts.
Any idea what might be causing this and how to solve it.
Thanks,

Hi Malek_1,
This happened also to me on Satellite A300. The reason was because my notebook was overheating and so I decided to clean it using compressed air spray. Its pretty easy because therefore its not necessary to disassemble the notebook and it blows out the dust from the cooling ventilators.
Check this!!!
Furthermore in Windows Power Management you can choose between different cooling methods. I use Maximum Performance mode.

Similar Messages

Satellite A500-19W - Where can I find Windows 7 32bit drivers?

I have got a Satellite A500-19w. I want to install Windows 7 32 bit but I can't find any drivers.
Please help me to find the drivers.

Hi
I have checked the Toshiba website but unfortunately it seems that there are no Windows 7 32bit drivers, only for 64bit Windows 7.
But have you tried the Vista 32bit drivers? Normally the most of them should work.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
Check this!!

Satellite A500-1C0 - While Second Life game my lap restarts

Hello,
While I play Second Life, my lap suddenly restarts. What can I do? I bought my lap only 3 weeks ago. Please help me.
Here is the system requirements for Second Life:
http://secondlife.com/support/system-requirements/
And here is A500-1C0:
http://eu.computers.toshiba-europe.com/innovation/product/Satellite-A500-1C0/1076502/
I don't think my lap is heating much. What's the problem and what should I do?

2 thoughts.
Is it overheating? Does it crash if you use it for anything else for the same length of time?
Have you the latest video drivers installed ? see [http://wiki.secondlife.com/wiki/NVIDIA_drivers_appear_to_be_causing_problems_with_ the_Second_Life_viewer]

Satellite A500-19x - Suddenly blue screen appears in Windows 7

I have satellite a500-19x,
There are one problem every time and every days when i working.
Suddenly the windows stopped for several moments then blue screen and restart windows .

hi,
if you want to update your Bios, go to the Toshiba driver page and choose the appropriate Bios version for you model. Download it and run. Don't forget to close all the running programs, disable Antivirus, Firewall before running it. Then, you will be asked to restart the computer. Pray that Bios process would occur properly otherwise you will have blank screen on startup. In this case, you will have to contact TASP (Toshiba authorized service provider).
To be honestly, I don't recommend you to flash the Bios, in your case it doesn't help your in audio crackling and BSOD. I updated my BIos but it didn't fix the problem. I think, it's graphic driver issue.You can go to the nvidia.com and download a new graphic card driver released recently. Install it and check. I also had audio crackling and the system freezing that gone after updating that driver. Note, that driver isn't pretested by Toshiba (not modified for overheating protection, anyway the users say this in the forum) but install it at my own risk and still have no problems.
greets

Why does the fan of my Satellite A500-19W acts weird?

I bought this computer one week ago. I have Windows 7 64 bit. When i surf the net or watch a movie or play music the fan starts for 2 minutes, than stops for 2 minutes than starts again. It's a cycle that never ends and the sound of it annoys me, making me think something is wrong. The computer is not hot other than the vent area. It can't be filled with dust since it's brand new. Is this normal? Should I be worried?

Hi,
My satellite A500 also acts like this, even if I surf the Internet, watching movie and CPU shows only 5%. I don't play games at all. It's not because of dust because I clean it regularly, installed all drivers, bios updated. Mostly, I run it in Power Saver mode but still makes noise.
The only way to make it less noisy to run the fan at constant speed like 54%, I just load the CPU with some applications that keeps fan running almost everytime and no annoying noise noticable

Satellite A500-1DN - Crashing while playing games

Hi all,
My friend bought a Toshiba satellite A500-1DN about 2 months ago. After around 2 weeks she decided to put 2 games on it (guildwars and jedi knight academy). We soon realized that after about 1 hour of gaming, the computer would crash to a black screen rather than going to a blue screen of death. This meant there was no hint of what was specifically causing the problem and no mini dumps from windows...
Having had troubles with those specific games myself on Windows 7, I thought it must be the games.
About a week later she spent around an hour looking through youtube videos only to find that her computer crashed in the same way as the game. So I put some diagnostic software on the computer. Processor / graphic card overheating? But nothing, the temperatures were stable and acceptable and certainly wouldnt have been the cause of these crashes, unless I unluckily missed the point where it did over heat shrugs so I didn't outrule it...
Due to the problem so far seeming to be video related, I downloaded new nvidia drivers (unfortunately the official ones didnt work and I had to hunt for a custom .inf). It didn't solve the problem but the driver seemed to be functioning suitably well.
So in our rage, we sent it back stating that it may be that the cooling for the laptop, ie copper pipes were not sufficient for the graphics card and Toshiba said they had cleaned the computer up replaced thermal paste, all that typical stuff... which seems very fair. We got it back. We played a game and it crashed within 10 minutes. Perhaps even worse than when it left.
Is there anything else that could be causing this problem - video related activites causing crash of computer without going to BSOD or returning any specific errors. What about RAM? I have even uninstalled the HDD protection thinking it might be causing some compatibility problems.
I need some guidance.
The spec is:
Intel core 2 DUO CPU T6600 2.20GHz
Nvidia Geforce GT 230M
4GB RAM

To the above commenter.
Thanks for bashing my response I appreciate I may not be the best computer person under the sun, however I do think my IT degree counts for something!
Also if you hadn't noticed the huge number of people complaining about this issue, if you haven't had the issue good for you, however for those of us that are still struggling you telling us to download patches and BIOs and what not that are completely none related to our issue I find to some what unhelpful.
As for playing with my laptop on my knee, It is also on top of cooling pad which lifts the fans well clear of any clogging.
And if the layout and design of the laptop isn't a problem how come there are so many issues regarding this problem? While I appreciate that you think you know what you are talking about regarding the N series laptops they also have far less RAM, usually don't have a dedicated graphics card and also have the same sized cooling system to cool a much smaller machine.
I have in fact had the pleasure of speaking with my representative who was very sympathetic with my issue and has currently applied to try a replacement and if I am still having an issue will give me either an equal or upgrade which is very kind of them.
This is not a cheap laptop and we should not be having the number of issues described by many owners.
I still believe that some of our computers are just "dud" computers and while the issue with some of them is Extreme like my own, some of you don't seem to have the issue.
There is no current fix for this issue and I would suggest taking it back to you local Toshiba service centre and discuss with them options as they are generally understanding if you are still having issues after the first few visits!
Will keep you updated!

Satellite A500-132 - shutdown when playing games

Hello
I have problem with my Toshiba A500-132 laptop, it has Intel P8700 2,6Ghz procesor, ATI Radeon HD 4650. When I'm playing games that need extensive power after few minutes computer shutsdown, propably hes overheating, ive bought cooling pad but it doesnt change lot. Is this malfuncion or normal response of a system to overheating.
Sincerly Unab

Hi, mate
You aren't the 1st person in this forum who has such problem with A500. The most possible reason is overheating. Have you enabled ,,maximum performance,, in cooling method in ,,Power plan? Also, you should try to clean with the compressed air spray...

Computer restarts during games

Okay heres my specs:
CPU - AMD athlon 3200 newcastle
RAM - Corsair CMX512 512 MB DDR400
Motherboard - MSI K8t fisr2
videocard - Radoen 9800 128 mb
After about 5 minutes of playing Warcraft III, my computer restarts. I tested it several times with the same result. The computer also restarts randomly at other times.
My CPU idles at about 39 degrees Celsius, and I did some burn in testing for an hour or two, and it went steady at 55 degrees. This seems pretty normal, I think. So, could it be the RAM thats causing it to restart?
Thanks

Quote
Okay heres my specs
...any other hardware?..HDDs?..optical drives?..PSU?..
...Moan Guide...

Satellite A500-17X restarts while playing games

Hello all,
I have had my toshiba satellite a500-17x for about two years, I bought it to play Starcraft and world of warcraft. Ever since i got it i have had a problem with it. While playing games it would suddenly restart the laptop. I contacted the customer support and had it taken back to see if they could find out what was wrong with it. They said it was fine and it must be the games software that was causing the problem. (I do not believe that this is the problem since i reinstalled all software and the problem persisted)
I felt that they were trying to bluff me with this answer. Either they did not do an indebt inspection to try to resolve the problem or I believed that the model itself was flawed.
Anyway I wanted to say that the laptop can sometimes play fine for hours but on other days it will crash multiple times.
I just want to point out something; my graphics card driver is up to date. My air vents are completely clear. The temperature is stable. I have put the power management to maximum. I play with a battery in and the laptop is plugged in. This has also happened from a cold start.
During the restart i am given no advanced warning. The laptop just turns off (no beeps, no blue screen) and restarts.
I have never posted here before and i would really appreciate your help.
I know this has been a problem in the past with this model as i have searched forums for solutions but I cant find one.
If you know of a solution I would be very grateful.
Thanks

Hi
Gaming issues are always very difficult themes because nobody can say exactly if its caused by game <-> GPU driver compatibility problems or notebook (hardware) issues.
You said you had this issue playing two games but does it happens playing other games or running other applications (no games)???
In your case I recommend checking some gaming forums about StarCraft and WoW.
Maybe you will find some more details about that.
At the other hand the unit supports an NVIDIA GeForce GT 230M graphic chip.
Some people said that nVIdia driver 8.16.11.8973 would run stable
Also found this thread about driver update:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52522

Satellite A500-17X - Games slow down if I play on battery mode

Hi
When my laptop (Satellite A500-17X) is plugged in, the game I play (Call Of Duty 4) works very nice but if I try to play the game while my laptop is on battery the games slows down. If you know what I mean.
Is this supposed to happen because the graphic card doesn't work well when the laptop is on battery or is something wrong with my laptop?

Hi
As mentioned my Syntax, Windows power management decreases the performance of some devices like GPU or CPU using battery mode.
This helps to safe the battery power and to increase the battery working time
Furthermore your cooling modules dont run with full performance using battery and this would lead to a higher internal temperature which could slow down the CPU and GPU as well
So connected the AC adaptor or change the settings in power management but you should note that this will decrease the battery working time dramatically.

Satellite A500 - Windows doesn't start, how to recover now?

Hello guys,
Recently , a week ago, i bought a new Satellite A500- 1HK. I installed everything and after i installed Office 2007, after the restart my PC stack on Windows 7 Logo. Pls notice that at this time a had an external HDD connected. That was my first mistake.
My second mistake was that after 5 minutes of inactivity i powered off my PC (not shutdown) and that was it. My PC totally crashed.
My third mistake was that i did not make recovery disks from the beginning and unfortunately i dont have recovery CDS. The recovery program its on a separate partition of my laptop.I tried to solve the problem as follows: I boot the PC, pressing F8 and i went to the repair menu. At the first time after the repair nothing was happened. after this i tried to proceed to the recovery option. i choose the US language and pressed enter. Nothing was happened. the screen shows an error saying: You must log in to access sytem recovery Options. If you are having trouble logging in , please contact your computer administrator for assistance. Click ok to restart the computer.
The only thing i imagine is that the recovery partition also crashed. What can i do now? I alrweady ordered the Recovery CD's from Toshiba and expecting them during the 2 next weeks.
What is your opinion . What happened? I hope that the rexcovery programm will work with CD'S and i will face no problem any more.
Thank you.
Leonardos

Hi buddy,
> I alrweady ordered the Recovery CD's from Toshiba
So in my opinion your question is already answered. Jus wait for the Toshiba recovery disk to restore factory settings.
If HDD recovery doesnt work, your only option is Toshiba recovery disk and now its time to wait for it. Im sure you will get the disk as fast as possible.
Good luck! :)

Satellite A500-1GL - Windows 7 power options and gaming

Hi all
Some may know from my previous posts about my issue with the fan on my Satellite A500-1GL causing me concern when I am online gaming. Hitting 90% is worrying. And its still happening with the BIOS update and Toshiba now advising to do a factory restore then if that fails send in for repair.
Looking at the power options,
I was wondering if anyone could recommend what power options I should consider and would this make any difference for the fan gaming wise (secondlife seems to be the main problem with the fan cranking up)
Any help would be appreciated, trying to think of anything that could help that may be an easy solution to this fan issue
torti :)

Hello
To be honest a lot of fan activity during gaming would be normal I think because games need a lot of CPU and GPU power, they always run on a very high level. That means a lot of heat will be produced and this must be cooled to avoid hardware damages.
Furthermore if I play games, its not important how much noise the fan creates because I hear the game music or dialogs Isnt it so? ;)
Anyway, from time to time its recommendable to clean the cooling system of your notebook using compressed air spray:
[How to clean the cooling system of a Toshiba notebook? |http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=40]
And for gaming you can use High Performance or Balanced power option of Windows.

MSI Neo2 K8N Platinum - Freezing Issue during games

First off greetings to everyone on these forums...
I purchased the MSI Neo2 K8N Platinum motherboard from NewEgg back at the end of March to compliment the AMD 64 "Winchester" processor that I also purchased at that time to replace a slightly older AMD XP "Barton" system that was using the Abit NF7-S motherboard. For the past month I have been fighting an unusual and highly irritating issue that I have noticed during game play and have tried everything that I know of and more in an attempt to remedy this issue, but to no avail. This is the general background of the situation and now I will descibe in greater detail as to what this issue I am referring to is and the symptoms of this issue and some of the various methods used to remedy this issue.
The issue is that while play a game the system experiences a short 5-10 second freeze during the game randomly, but usually several times an hour. During this freezing the sound would loop and as suddenly as the freeze occurs it would cease and the game would continue on as if nothing happened. However, sometimes this would result in the system freezing outright after this short 5-10 second freeze... but it does not feel like a total system freeze, but rather a video freeze as the sound continues and I still have keyboard control... but this does require me to force a manual reboot of the machine itself. I have scowered the internet and various forums in an attempt to find what the issue was and use various methods to remedy this issue, but so far nothing has worked in my favor... but it does seem like this issue has been plaguing other users with the MSI Neo2 Platinum motherboard. Below are some of the methods that I have used in an attempt to solve this issue:
*Default Clock for CPU/Memory/GPU; Over/Under Clock for CPU/Memory/GPU
*Increased voltages to CPU VID, AGP, and Memory
*Disabled/Enabled AGP Fast Writes
*Increased AGP Aperture from 64MB to 512MB
*Enabled/Disabled ATI/nVidia Speedup option in BIOS
*Forced AGP clock lock to 66-67mhz
*Relaxed/Aggressive memory timings
*APIC enabled/disabled
*Gate A20 turbo/normal
*Disabled all unneeded onboard components (Realtek NIC, Sound, SATA)
*Disabled nVidia MAC and attempted to use 3Com Gigabit PCI card instead
*Swapped HDD Cables
*Tried PCI Sound Card (SB Audigy2 ZS Gamer) in PCI Slots 3/4
*Tried video drivers from 71.89 Official to 76.45 beta modified drivers
*Tried 5.10 official nForce drivers to remixed 7.02 nForce drivers (5.10 drivers uses 4.36 GART, higher drivers uses the 4.40 GART)
*Applied all the latest updates from Windows Update Website
*Reinstalled Operating System (Windows XP SP2) 5 different times clean with various settings (APIC on/off, etc...) and different drivers.
*Installed Audio Card (SB Audigy2 ZS Gamer) with older and the latest drivers available from Creative's website
*Replaced PSU (Previously was a Thermaltake 420watt PSU, 18A +12v) with a OCZ Modstream 520watt PSU (28A +12v)
*Video card is KNOWN working from previous build (AMD XP 3000, Abit NF7-S)
*Hard Drive is KNOWN working from previous build
*CD/DVD-ROM drive is kNOWN working from previous build
*Heat is not an issue... all components temperature is well below rated level, the only unknown is the chipset temperature (it has a active heatsink and seems to not be hot to the touch, applied AS5 to it anyway)
*Used latency tweak to the video card
*Used Rivatuner to force constant performance level
*Tweaked BIOS to force even clock rates and forced 1.4v to the GPU Core
*Used original GPU BIOS
*Used MSI Neo2 K8N Bios 1.4 - 1.8 and modified BIOS 1.8
*No background applications are running (not even antivirus)
*Used application to force maximum refresh rates for my monitor
*Memory passed MemTest86+ for over 24 hours
*System passed Prime95 and SuperPi for over 24 hours
*System seems stable in all non gaming related applications
*Checked through various troubleshooting procedures
*Disabled SBDRVDET.EXE using MSCONFIG
*There are no IRQ conflicts outside of PCI system management sharing IRQ11 with the NIC and USB... in APIC there are no IRQ conflicts what so ever. Regardless neither method worked
*Installed AMD 64 drivers from AMD
*Disabled DEP in boot.ini
*...and many other various tweaks and modifications.
System Specifications
CPU - AMD 64 3200+ "Winchester", using Thermaltake Silentboost K8 and AS5
Motherboard - MSI Neo2 K8N Platinum (nForce3 250GB Ultra) - Using Bios version 1.8
Memory - 2X 512MB Corsair XMS TwinX1024-3200C2PT (2 Modules, Memory Slots 1 and 2 used)
Audio - Sound Blaster Audigy2 ZS (PCI Slot 3 used)
NIC - Onboard nVidia MAC, Disabled Realtek NIC
Video - XFX Geforce 6800NU 128MB AGP (BIOS Rev 1) - NV Silencer 5 and AS5
Case - Thermaltake Damier Series 5000
PSU - OCZ Modstream 520watt (28A +12v rail)
HDD - Western Digital 1200JB 7200rpm IDE
DVD-ROM - Lite-On 16X DVD-ROM
Floppy - Mitsumi 1.44MB 3.25"
OS - Windows XP SP2/DirectX 9c
I have been fighting this issue for well over a month now and I am frankly nearly out of ideas, this does not necessarly prevent me from playing games, but this does interfere with the games I do play (especially online games). I do demand absolute stability from the games that I play and this issue only began AFTER I upgraded to the new motherboard, processor, and memory. The only thing I have not tried is something that I do not have access in attempting on this motherboard, and that is increasing the voltage to the chipset.
Here is my theory on what is going on is that I believe is there is a fault with the chipset on this motherboard and this is manifesting itself while I am playing various games on this system. Of course I would like to try increasing the voltage to the chipset as that would increase stability, but there is no option in BIOS to increase the chipset voltage like the previous motherboard I had (Abit NF7-S). It is possible that either a) the chipset is at fault and is causing me this issue or b) the chipset is not recieving enough voltage.
My question to the rest of you is this, what do you think the problem is and what ideas do you have that I may try that I have not tried yet. Additionally if there is nothing else that I may try should I attempt to RMA this motherboard and will that help, and is there any other versions of this motherboard that I should be aware of. I would appreciate any response from a MSI representative and any comments from those that may have positive suggestions for my issue. Thank you in advance for your time and any help that you may be able to render.
The GameMaster...
*EDIT* Added additional methods attempted... (there was a lot... so I did not remember everything that I have tried)

Quote from: dacull on 25-May-05, 16:06:33
Does it only happen in online games, or can it happen in all games? One thing to make sure of is to turn off CRC checksum offload in your NVidia MAC properties (everyone do this, it is incorrectly calculating checksums which leads to servers ignoring your packets). However as you have tried a different network card you can discount this theory.
For me it looks like the biggest culrpit is your 6800NU, i have read alot of bad things about the NU and you have a low bios revision there, just because it worked well against your old chipset doesnt mean it will work well against your current chipset. Sounds like a BIOS fix is needed as some timing is out somewhere.
Ensure Spread Spectrum is off (and as you have already pointed out Fast writes, ATI NV Speedup) and your card is running at default clock.
As a test beg/borrow/steal another graphics card (preferably nvidia) and see how it goes so you can narrow in on your video card.
It is not just one game, but it is more prodominate in certain games than others... the game in question here is Planetside... though I stuck a demo of Unreal Tournament 2004 on a loop bot match and it seemed to have locked up after 4 hours (not sure how many times it experienced that 5-10 freeze as I went to bed). As for the video card it was KNOWN working from a previous build in those same games (Previous build was a AMDXP3000 and a Abit NF7-S nForce2 motherboard). The only components different in this build is the AMD64, the MSI Neo2 K8N, 2 new sticks of Corsair XMS to replace the Corsair ValueSelects, and the SB Audigy2 as I would never use a software codec audio solution. Spread Spectrum is LOCKED in BIOS and disabled... ATI/nVidia speed up was disabled from the start... and I tried the Video Card at default clock, over clocked, as well as under clocked and the same issue resulted... as I said before it is NOT the video card.
There are two other things I could try is use my old Geforce4ti 4200 and see what happens... or even try out WindowsXP 64-bit edition as someone earlier suggested. I wish I could find a new BIOS for my XFX 6800NU, but there there is only the revision 1 BIOS that I was able to find. The mystery continues...
The GameMaster...

Satellite A500 - Flash Cards don't work after Windows 7 upgrade

Hi,
I have a Satellite A500 PSAM3A-04200E. Recently I did an upgrade from Vista to Win 7. I used my system restore disks to reinstall Vista and then did the upgrade to Windows 7 using the upgrade assistant.
I find that I can no longer use the Fn key to enable/disable features..
I have tried downloading the VAP and running it. I have also tried the Start->Toshiba->Utilities->Restart Flash Cards. Neither of these have worked even after a restart...
Can anyone give me some pointers on what to do next?
Thanks

Hi buddy,
If you have already reinstalled Toshiba Value Added Package, you should also (re)install Flash Cards Support Utility. This tool controls the FN keys and is necessary to get them working.
You can download it on official Toshiba website:
www.mytoshiba.com.au
Check this!!!

"Touch" buttons no longer work on Satellite A500-14L

Hi,
I am owner of Satellite A500-14L (PSAM3E).
I noticed today that the buttons for switching to ECO mode, or turning keyboard's lights on and off are no longer working, however, witching those settings via Toshiba assist utilities works perfectly.
I did *not* reconfigure the buttons usage. I was wondering if there was an easy way to "restore" their default functionnalities...
Thanks by advance !!
(Already tried shutdown / restart / delog-relog things)

Unfortunately, reinstalling toshiba VAP did not solve the problem.
Here's another strange thing:
-I tried to assign different programs to both the eco and the 'lights' buttons with toshiba button setting program
-when I then touch a button, it "reacts", which means it beeps, or even blinks for the "light" button, but nothing happens. I mean really nothing, whichever program or file I assign to the button...
This make me think that the buttons themselves are not faulty, since they beep and blink. What seems to be faulty is the "pipe" that lies behind that step.
Thanks for any other help you may give ! And thanks for your answers that were usefull anyway...

Satellite A500-19W - Suddenly restarts during games

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