Satellite A500-1GL upgraded with backlight keyboard but don't work

Hi,
I have a Toshiba A500-1GL Laptop.
I wanted to upgrade it with a Backlit Keyboard, so I went to a Toshiba authorized reseller in my area (Portsmouth, UK) and after checking the laptop, they said yeah, it supports a Backlit Keyboard and it will cost me about 90 Pound (about $140) the price of the backlit keyboard and the cost of fitting.
So I said Ok, lets do it..
But the keyboard is not working!!!
I went back to where i bought it, and i asked the guy (again) "are you sure my laptop supports Backlit?".. he said yeah, and actually he removed the keyboard and showed me 2 slots (one to attack the keyboard, and one to attach the light cable)
So.. My laptop Supports Backlit Keyboard.. But its not working!!
I tried to reinstall the Value Added Package, Flash Card.. Chipset.. almost everything!
But it still not working (it should work when i click Fn+Z)
What can i do now??
I cant return the keyboard, coz as the guy said "sry its now used" !!
So what should i do? Is there something i should install/remove which am missing or what?
Any help will be appreciated..
Cheers.

Hi
What to say either the technician did something wrong or the notebook is not upgradable.
As far as I know the keyboard illumination is controlled by BIOS.
In my case I can disable this and enable this in BIOS.
I have no idea if your BIOS contain such option but you could check it
Please note that every notebook model supports and certain BIOS every BIOS is different.
So in my personal opinion if the BIOS does not support this feature you would not be able to enable the illumination even if the keyboard has been installed.

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