Satellite A500 fails to boot up

Hi,
Every now and then (almost once daily), my A500 fails to boot up.
When I hit the power button, weird lines show up on the screen immediately and it sounds like there's not much power going to the processor.
It'll stay like this until I hit the power button again to shut it down.
http://img52.imageshack.us/img52/5418/20112010747.jpg
It seems to boot up fine if I leave it for an arbitrary amount of time before trying again.
Any thoughts?
Cheers.

Hi buddy,
I agree with the user above... I think this looks like a hardware malfunction and I doubt it has something to do with software
In your case I would contact an authorized service provider and ask for help. The technicians should check your notebook and if its still under warranty, the repair is for free.
You can find a list of ASPs here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider
Good luck! :)

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Satellite C660 fails to boot first time

I have a Satellite C660 - PSC0AQ-03C019 + 1B194392K
For the last year the notebook has been running fine however in the last 2 months it has had a boot issue. The first attempted boot of the day, it will not boot, it powers on gets past the boot screens past the blinking cursor top left then stalls with a blank screen (not cursor just a faint glow).
Pressing and holding the power button turning it off and then turning on again the computer will start. sometimes (not always ) it will ask to boot normally or repair.
The notebook works perfectly in use not errors not crashes. Restarting the notebook works as expected shutting down and powering on after 5 mins works fine.
If the notebook is left off for an hour it or more it will not boot the same as above. powering off and powering on the system will boot but with start normally question.
There are no errors shown in system logs
I have performed a full system reinstall from HDD recovery.
I have performed a full system reinstall from DVD recovery.
I have performed a full system reinstall from DVD on to a brand new hard drive recovery.
I have replaced the ram
I have attempted to update the bios but get an error
Bios version above 200
Battery capacity more than 10%
AC is attached

Thanks for your suggestions. Just to clarify what is happening and what I have done so far.
Every time the Satellite C660 notebook is turned on when it has been sitting turned off for more than an hour it will not boot.
Power on goes like this
The Toshiba splash screen comes up
The blinking cursor on the top left appears then disappears
The screen goes blank (noticeably on still, but blank)
No matter how long it is left it stays at this screen
The above has happens so
I press and hold the power button to turn it off
Press to turn the notebook back on - one out of three times it states the system failed to start - offering boot to safe mode or turn on normally
Pressing boot normally the computer will boot successfully
The Satellite C660 will run perfectly with no errors, failures or crashes
Reboot the Satellite C660 it will restart and boot correctly
Turn the notebook off and leave it for an hour and it will not boot.
I have scanned the original HDD and it has no errors or issues
I have performed a full system reinstall using manufacturers HDD recovery.
I have performed a full system reinstall from DVD recovery.
I have performed a full system reinstall from DVD on to a brand new hard drive recovery.
I have tested the brand new HDD no errors
I have replaced the RAM memory
There are no errors shown in system logs
I have set the BIOS to defaults
I have set the boot order to boot from HDD first
I have not been able to update the BIOS as when the Toshiba update or manual download and attempt to update the BIOS fails.
On a restart the computer boots as normal
When booting for the first time of the day or if the computer is off for an hour or more it will not boot into Windows

Satellite A660 - Will not boot up and HDD boot fail

Hi,
firstly thanks for your time.
Model: Satellite A660 (PSAW3A-07U00R)
The problem started yesterday, the computer was going slow as an application closed, so I held the off button untill the pc turned off. When I restarded the laptop it went to a screen saying: Start windows normally or repair Windows (recomended)
When started normally it just hangs at a blank screen, the repair Windows recommends a system restore to earlier point which didnt work. As it just hangs again. I tried pressing F8 and starting in safe mode but again it just hangs. Then after a few times trying safe mode and another system restore the computer then hangs when I press F8. After this the computer goes past the Toshiba logo screen with F2 and F12 options (which both still work), and then it comes up boot failed then goes blank and comes with boot failed bootfailed with some numbers and letters, then it goes to a small box titled boot menu with 4 options.These are
HDD/SSD Toshiba MK6465GSX
CD/DVD MAT****ABD-CMB UJ141ES
FDD
LAN
If I press ESC it goes through the bootfailed loop and ends up at same screen, if I press enter on "HDD/SSD Toshiba MK6465GSX" then it quickly comes back to screen and at the bottom it says [HDD/SSD Toshiba MK6465GSX] is failed.
I dont understand why it got worse over time. Can anyone think of why this has happend and more importantly how can I get my pc working again? Note: holding 0 then starting does nothing for me atm
regards, Matthew

All you people looking here on this dead thread.....
Toshiba A660 laptops are renowned for having hard drive fails and boot up problems after grinding to a halt.
My solution (after losing 3 hard drives [and a terabyte of family treasured times]) is the following.
Use MALWAREBYTES (free download and use for 28 days)
Scan and fix. Mine found over 300 trojans that 2013 Norton 360 could not find.
Re-boot into safe mode.
SCAN again.
Re-boot and empty the malwarebytes repair files it retains...
Run Norton/McAfee (whichever you have) and you should still have no issues.
Make a back-up repair disc. Ooooops......no you cant...........at least my laptop can`t.
I don`t know why.....
Tell me tosh..... why does windows x64 refuse to allow me to make a system boot disc (even though the laptop is all driver updated and Windows updated)?
Uninstall MalwareBytes when Norton/McAfee tells you there will be a conflict between the two programs.
It tells you to re-boot after uninstalling it.
Then when it re-boots you get a black screen. You cannot even get to bios. You think ytour laptop is turned into a brick frisbee. You pull out the battery in frustration after five minutes.
You replace and re-boot....but again you get no bios or boot up.... you think its destroyed the Bios or graphics somehow....youo can hear the hard-drive but you have no clue whats going on..
Around this time you shake the laptop in frustration.....
Calm down.
Switch on and leave FIFTEEN MINUTES....Ten of which will be a Black nothing screen with maybe a single white underscore line in the top left corner.LEAVE IT ALONE.
Make a sunday dinner for ten people....When you go back to the computer it will be up and running.
When you re-boot again, it will be dead black for five minutes...then boots up... you still think it has a problem... LEAVE IT.
When you reboot again it should work perfect (assuming you have not been overheating it by using it on a cushion on your lap and overheating the insides [use a laptop fan tray]) if you have not shaken your hard drive or caused scrambled damage by pulling the power fifty times like some people do.
I have lost three hard drives and thousands of Gigabytes of treasured family memories discovering the secret the hard way.
Enjoy.
Buy a different brand next time.
ALL Windows system files should be on a SWITCHED (to update) version of Windows.
Spinning drives should be for Data only.

How to boot from usb flash drive on Satellite A500-o25

How do you configure boot order on A500-o25 so that it boots from usb drive first.

Hi,
Enter the Bios, pressing F2 on startup, go to the Boot menu and choose Usb drive as the first boot device (you navigate with F5 and F6 keys). Press F10, and ..Save and Exit menu ,, appears, press ok. That's all.
Note, on my satellite A500, I have to connect the Usb flash before to turn computer on, otherwise the usb flash drive doesn't appear in boot menu in Bios
Message was edited by: Jeka-IL

Satellite L300-03C - BIOS Update to V2.2 then Fail to boot on XP

L300-03C BIOS Update to V2.2 then Fail to boot on XP
Model:PSLB8C-03C01X
Please help
My OS is WinXP SP3 , BIOS was v1.4
using the latest BIOS V2.2 windows file to upgrade(from v1.4)
The progress is normally finished , however it fail to boot up.
I still can enter BIOS Setup , but can not run Windows XP to login screen.
So , what I can do?
Thank you

Hello
Did you load the default settings in BIOS after update?
So press F9 key in BIOS setup and save the settings.
Does it work?

Satellite A500 PSAM3E - Windows 7 upgrade fails - Error code: 0x80070570

I am installing the win7 upgrade on my Satellite A500 PSAM3E and when I reach in the Expanding windows files it stop and a message pop up:
*(Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570). *
Installation stop and I could not do anything, I restarted the upgrade but still the same.
I have just received my DVD win7 upgrade from Toshiba, is the DVD corrupted or some other issues, before the installation a message appears that I should uninstall ATI Catalyst install and ATI catalyst control panel.
Needs help from expert who have already done the upgrade.

Hi
> before the installation a message appears that I should uninstall ATI Catalyst install and ATI catalyst control panel.
And why you didnt do this?
Maybe you are running an older version of the display drivers and so you have to uninstall them before you can start the upgrade.
Check this!!
After the successful upgrade you can install the newest display driver version from the Toshiba page.
By the way: Here you can find a step by step upgrade:
http://aps2.toshiba-tro.de/kb0/TSB9902P60000R01.htm

Satellite U300-13U fails to boot and Recovery disc fails to work too

Hi All,
I have the above computer (or should I say my wife) & it has been nothing but a right pain since the first day we got it.
I have had it about 2 years & must have had to reformat the HD at least 6-8 times using the Product Recovery Disc as laptop wouldn't boot.
The laptop runs Vista.
Anyway problem I have now is that once again laptop fails to boot but for some reason Product Recovery disc also fails to work.....
What can I do...
I have read on various forums that it might work if I reformat the HD first using some s/w on a bootable CD but how/ what S/W do I use.....?
The laptop has a 160Gb SATA HD installed. How can I check this is all working.
I have no idea if current problem is S/W or hardware related..
Does Toshiba have a utility I can use...?
Many thanks for any help....
John

Hi Paolo,
Thks for the reply. I have made some success since I posted. I actually downloaded Ubuntu & created a boot up disk. I have managed to successfully load this alongside the Vista (which doesn't work) & everything seems OK - so all I can say is that it must be somekind of s/w issue or perhaps damaged sectors or something on the Vista install.
I am happy to use Ubuntu - it will be interesting to see if I have to do anymore reformats in future...
Thks, John

Satellite C660 - My Hard Drive failis to boot up

My Laptop is a saterlite c660-c66od Running windows Server 2008 32BIT with 3gb ram and it started going slow and then the whole system crashed i rebooted it and then it would not load up saying my hard driver failed to boot i then booted it up in linux Ubuntu on a live disk and was able to acsess my Files then i rebooted thinking the hard drive would boot and it still failed. i have tried booting it up again in linux but it wont work
I have Lodes of confidential Documents that are not stored anywhere else and i really need to gain acsess to it is there a way i can recover or fix my HDD or am i going to lose so much data my company is going to crash amd burn

Hi
In most cases the data is lost if the HDD is faulty and you did not create any backups.
But I found also nice offer from Toshiba here:
http://eu.computers.toshiba-europe.com/innovation/services/home
Here choose Data Recovery.
You can purchase different Data Recovery Service for Hard Disk Drives. Such services is good for the future. Now you could ask Toshiba hotline for other date recovery services but of course you will have to pay for such data recovery.

Satellite A500 - TV tuner not recognized after updates installation

I recently ran some updates (Windows 7) for Satellite A500 (PSARA9A). It has an inbuilt tuner & it was working fine until the updates. Now when I go to watch TV or Record it comes up with "No tuner available to satisfy current request".
I tried to install new driver, but I can't tell if it's doing anything. Device manager tells me the latest drivers are installed, yet it shows yellow exclamation mark.
Can anyone suggest anything here??

Thanks for the replies, I appreciate it.
Still can't get the tuner to work.
I tried uninstalling it, it then tried to re-install, but failed.
Yet It tells me latest driver is installed. Still have yellow exclamation mark.
So decide to do a system restore.
Tuner still has the same issues & now Windows Media Center won't work either. it's quite frustrating.
Did a search for media center, which told me to turn it off & then on (in windows features).
Still not working. So yep, now have 2 issues.
Any further suggestions on either issue.

Satellite A500 - Slower with Videos on Windows 7

Hi, I am desperately in need of advice, I am 78 years old and going up the wall.
My Satellite A500/03P was purchased with Vista preinstalled and worked well. My particular interest is the running and creation of video training clips for other Senior Citizens, as purchased video ran well, stutter free. I took up the offer of upgrading to Windows 7 and purchased the upgrade, things have gone rapidly downhill since. The Windows 7 install went crazy during install, requiring me to take the computer to a service shop. It was returned with Windows 7 installed, but was considerably slower with videos run from the hard drive stuttering, even worse from my ADSL2 Internet connection running at around 1.25M bits per sec.
After a while I took it back to the service man and $200 later was supplied with a dual boot hard drive, Windows 7 32 bit and Windows 7 64 bit. The system is realy virtually unuseable for video. I have downloaded and installed all of the 32 and 64 bit drivers available from Toshiba but have had to abandon the 64 bit completely as unuseable. I have tried to install another copy of Vista Ultimate, purchased for my old desktop, but could not get the Internet to work, either direct or via WIFI on the laptop.
I have tried to run the Toshiba on the 32bit Windows 7, but the Laptop is far too slow, even my email creeps in to the email readere. Any advice would be most appreciated as my pension wont support the local service peoples charges. Should I purchase the original Toshiba disks and return to "ex Factory Vistor State" or what.
Regards
LeslieB

I have often seen/heard of people having issues with upgrading to Win 7 from Vista. If some one were to ask me what to do when wanting to ugprade, I would probably advise a clean install.
If you do not want to try that route yet, hm...
*Video/Audio*
In advanced power settings, do you have any listing for multimedia?
For the HDMI issues, I am not sure what the problem is, but if there is a listing for multimedia settings in advanced power settings, for which you can set it to maxium performance, hopefully that may solve the case. If it is not there, I will try and tell you what to do.
IF the sound does not stutter in HDMI, then the audio must be fine...
Try this link: [http://www.tomshardware.com/forum/274828-33-hdmi-output-device-windows-radeon-4650]
I am not sure how to help here yet!
*Connecting to Internet WiFi/direct*
Does it still work in Win 7? Might be a OS driver update kind of thing.

Dead Satellite A500-1GP after unintended Bios update

Hi everybody,
A friend of mine bought a new toshiba Satellite A500-1GP laptop a month ago. Windows 7 pro 64bit preinstalled.
Also preinstalled: toshiba support software which - properly configured - automatically searches for and installs critical patches and updates.
Last sunday this wonderful piece of software recomended a "critical update" to my friend - she is no expert but an experienced user who can tell the difference between a bios update (and avoid that!) and a security patch she agreed to download and install what she believed to be a security update.
Of course she gave permission to a bios update being installed. During the update process the machine froze completely. She waited for three hours and then pulled the plug. Guess what: the machine is now completely defunct. No lights no display no fan, simply nothing.
Toshiba support hotline told her that her two weeks old laptop is not under warranty because that warranty does not cover "software problems" and Bios updates are software updates.
The repair company says a repair will most likely equal to buying a new laptop so here we are...
My questions:
1) the laptop is a Satellite A500-1GP (PSAR9E-01M00QGR) with a phoenix UEFI bios (the toshiba/phoenix bios update tool 1.1.26 is pretty radical - no warnings at all !!! it even tried to update my dell laptop as well, lucky me!).
I have found some posts regarding older machines which can be reflashed by using an usb-floppy, a dos bios rescue disk and a key-combination (Fn+B or Fn+F...). is there a way to do that with an UEFI bios too ?
2) Does anybody out there have the same problem ?
3) Any chance to get toshiba to help us with that issue and prevent others making the same mistake by at least include some sort of warning into their bios updates ?
thanks for your help !
tony

> The repair company says a repair will most likely equal to buying a new laptop so here we are...
I doubt this
I think the BIOS ROM module was not flashed correctly (who knows why) and therefore you cannot boot the notebook.
This can happen due to different reasons maybe the update process has been interrupted due to a process running in the background, etc
In order to solve this issue, the ROM module should be flashed again using an special BIOS crisis disk... that's all.
The BIOS update is always a sensible procedure but if everything has been made correctly, then the BIOS update should finish successfully.
I found this very interesting and useful Toshiba doc and HowTo update the BIOS correctly!
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=60
I recommend to get in contact with an local ASP (Toshiba authorized service partner) in your country. The guys will help you!
Here you can find all ASPs worldwide:
http://eu.computers.toshiba-europe.com -> Support & Downloads -> Locate a Authorised Service partner
Good luck

Satellite A500 - Windows doesn't start, how to recover now?

Hello guys,
Recently , a week ago, i bought a new Satellite A500- 1HK. I installed everything and after i installed Office 2007, after the restart my PC stack on Windows 7 Logo. Pls notice that at this time a had an external HDD connected. That was my first mistake.
My second mistake was that after 5 minutes of inactivity i powered off my PC (not shutdown) and that was it. My PC totally crashed.
My third mistake was that i did not make recovery disks from the beginning and unfortunately i dont have recovery CDS. The recovery program its on a separate partition of my laptop.I tried to solve the problem as follows: I boot the PC, pressing F8 and i went to the repair menu. At the first time after the repair nothing was happened. after this i tried to proceed to the recovery option. i choose the US language and pressed enter. Nothing was happened. the screen shows an error saying: You must log in to access sytem recovery Options. If you are having trouble logging in , please contact your computer administrator for assistance. Click ok to restart the computer.
The only thing i imagine is that the recovery partition also crashed. What can i do now? I alrweady ordered the Recovery CD's from Toshiba and expecting them during the 2 next weeks.
What is your opinion . What happened? I hope that the rexcovery programm will work with CD'S and i will face no problem any more.
Thank you.
Leonardos

Hi buddy,
> I alrweady ordered the Recovery CD's from Toshiba
So in my opinion your question is already answered. Jus wait for the Toshiba recovery disk to restore factory settings.
If HDD recovery doesnt work, your only option is Toshiba recovery disk and now its time to wait for it. Im sure you will get the disk as fast as possible.
Good luck! :)

Satellite A500/02J: Cannot get REGZA/HDMI link to work

I have a Satellite A500/02J laptop with hdmi out, and i have a hdmi control program pre-installed from toshiba.
I just recently purchased a REGZA 32AV500A LCD toshiba television and have my computer running through the tv via hdmi.
However, my tv has regza link and as far as I can tell my computer supports regza/hdmi control however i cant get the link to work.
I have a windows meda centre remote which i can use to put the computer to sleep and wake it back up.
However one remote is better than two, also i need to be able to boot the computer from shutdown just by turning the tv on. Under hdmi control i can set the computer to shutdown when the tv is turned off however i dont know how to have the computer boot from shutdown simply by turning the tv on.
Any help would be greatly appreciated!!!!!

Hi
The user manual says that the remote control of the connected TV can be used to operate some of the computer functions which are:
use the TV remote control to output the computer screen onto the TV screen
use the TV remote control to launch operate and close applications on your computer
Turn on the TV when the HDMI output is selected using the FN + F5 key
Switch the video output (HDMI or LCD) when executing certain desktop icons
Enable/disable the REGA link function on the computer
But you should also check your TV settings and notebooks BIOS settings.
Im not quite sure if the HDMI REGZA option is available in the BIOS but its worth a check
I have scoured through the user manual trying to find an answer to this. Im not trying to use the remote to control the tv, I want to use the computer to tell the tv to power up. I have a logitech K400 keyboard that I use to both put the computer to sleep and to wake it up.
However, I want the tv to auto power on (and auto power off once the signal is removed) once I wake my computer back up and a signal is sent through the HDMI cable. REGZA link indicates that this is possible, both my tv and laptop have REGZA link. I want to eliminate the remote from my living room.

Satellite A500-14K - USB key not recognized with Windows 7

I have a Toshiba Satellite A500 14K, it was pre-installed for Windows 7.
I have purchased the Windows 7 upgrade: I received one disk for PC upgrade et one disk for windows upgrade. I have launched the first disk, and then the second one.
There was no special error message during these installations.
Since this upgrade, my PC doesn't recognized the USB keys whereas they work perfectly with the previous windows version with this pc .They are normally plug and play usb keys. When I launched the windows update, a driver is found, but the installation failed in error with a message of access problem.
I have check that the firewall doesn't block the access. I have installed the last version of the BIOS
I don't found any similar pb on the forum
thank you for your help

Not BIOS update but chipset utility.
Problem is that this notebook model is not supported for Windows 7 32bit but for 64bit only.
The same chipset is used on Satellite L500 and it is supported for Windows 7 32 bit so you can try to install THIS chipset utility.
Bye

Satellite A500-1GL - Windows 7 power options and gaming

Hi all
Some may know from my previous posts about my issue with the fan on my Satellite A500-1GL causing me concern when I am online gaming. Hitting 90% is worrying. And its still happening with the BIOS update and Toshiba now advising to do a factory restore then if that fails send in for repair.
Looking at the power options,
I was wondering if anyone could recommend what power options I should consider and would this make any difference for the fan gaming wise (secondlife seems to be the main problem with the fan cranking up)
Any help would be appreciated, trying to think of anything that could help that may be an easy solution to this fan issue
torti :)

Hello
To be honest a lot of fan activity during gaming would be normal I think because games need a lot of CPU and GPU power, they always run on a very high level. That means a lot of heat will be produced and this must be cooled to avoid hardware damages.
Furthermore if I play games, its not important how much noise the fan creates because I hear the game music or dialogs Isnt it so? ;)
Anyway, from time to time its recommendable to clean the cooling system of your notebook using compressed air spray:
[How to clean the cooling system of a Toshiba notebook? |http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=40]
And for gaming you can use High Performance or Balanced power option of Windows.

Satellite A500 fails to boot up

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