Satellite A500 - Only 2.96GB RAM available on Windows 7 32bit

Hi,
I'm using Windows 7 on a Satellite A500, and when I go to the computers properties, it claims that only 2.96GB of RAM is available.
I'm running the 32-bit version of windows 7, but I thought the limit of RAM in 32-bit was 4 GB..?
Why isn't all my RAM available???
Thanks.

The simple answer is Windows 7. If you want to know more then to see what is using your "missing memory" click Start and type resmon.exe in the search box or if you have "Run" displayed type it there. Resource Monitor will then run and click on the memory tab and you'll see or the background "programs" of Windows 7. Just google any of the names if you want to know what they do. Sites like [http://searchtasks.answersthatwork.com/] have an a-z index

Similar Messages

Satellite A500 - Can't find display drivers for Windows 7

I'm unable to find the video drivers for Satellite A500-1C0, P/N: PSAR3E for the Windows 7 x86.
I tried on the Nvidia website, they recommended the manufacturer's website....

Hi
Normally you can get all drivers here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
I have checked this and it seems that at the moment are no 32bit Windows 7 drivers available.
What you can do now is searching for other display drivers. Maybe another Toshiba notebook has the same graphic card and there are Windows 7 drivers released.
Otherwise you could try the Vista 32bit drivers. Normally they also work on Windows 7.

Satellite A500-14K - USB key not recognized with Windows 7

I have a Toshiba Satellite A500 14K, it was pre-installed for Windows 7.
I have purchased the Windows 7 upgrade: I received one disk for PC upgrade et one disk for windows upgrade. I have launched the first disk, and then the second one.
There was no special error message during these installations.
Since this upgrade, my PC doesn't recognized the USB keys whereas they work perfectly with the previous windows version with this pc .They are normally plug and play usb keys. When I launched the windows update, a driver is found, but the installation failed in error with a message of access problem.
I have check that the firewall doesn't block the access. I have installed the last version of the BIOS
I don't found any similar pb on the forum
thank you for your help

Not BIOS update but chipset utility.
Problem is that this notebook model is not supported for Windows 7 32bit but for 64bit only.
The same chipset is used on Satellite L500 and it is supported for Windows 7 32 bit so you can try to install THIS chipset utility.
Bye

Satellite A500-19x - Is backlit keyboard available?

Hi
This laptop was meant to have a backlite keyboard.
I even phoned Toshiba to check but it has no symbol on the z key.
Anyone know anything about this problem?
Can it be remedied?

Hi
There are different Satellite A500 models with different hardware configuration!!!
The Z button of A500-19x does not contains a tiny keyboard sign and therefore the unit does not support the FN + Z which would enable or disable the keyboard backlight!
This function is not available on this model.
Bye

Satellite A500 - Flash Cards don't work after Windows 7 upgrade

Hi,
I have a Satellite A500 PSAM3A-04200E. Recently I did an upgrade from Vista to Win 7. I used my system restore disks to reinstall Vista and then did the upgrade to Windows 7 using the upgrade assistant.
I find that I can no longer use the Fn key to enable/disable features..
I have tried downloading the VAP and running it. I have also tried the Start->Toshiba->Utilities->Restart Flash Cards. Neither of these have worked even after a restart...
Can anyone give me some pointers on what to do next?
Thanks

Hi buddy,
If you have already reinstalled Toshiba Value Added Package, you should also (re)install Flash Cards Support Utility. This tool controls the FN keys and is necessary to get them working.
You can download it on official Toshiba website:
www.mytoshiba.com.au
Check this!!!

Satellite A500-19x - Suddenly blue screen appears in Windows 7

I have satellite a500-19x,
There are one problem every time and every days when i working.
Suddenly the windows stopped for several moments then blue screen and restart windows .

hi,
if you want to update your Bios, go to the Toshiba driver page and choose the appropriate Bios version for you model. Download it and run. Don't forget to close all the running programs, disable Antivirus, Firewall before running it. Then, you will be asked to restart the computer. Pray that Bios process would occur properly otherwise you will have blank screen on startup. In this case, you will have to contact TASP (Toshiba authorized service provider).
To be honestly, I don't recommend you to flash the Bios, in your case it doesn't help your in audio crackling and BSOD. I updated my BIos but it didn't fix the problem. I think, it's graphic driver issue.You can go to the nvidia.com and download a new graphic card driver released recently. Install it and check. I also had audio crackling and the system freezing that gone after updating that driver. Note, that driver isn't pretested by Toshiba (not modified for overheating protection, anyway the users say this in the forum) but install it at my own risk and still have no problems.
greets

Satellite L500-13W - Which driver installation order on Windows 7 32bit?

hi
I have Satellite L500-13W and install Windows 7 32bit. I download all drivers.
Which installation order for my model?

Installation order must be the same or similar as Vista install order.
Windows 7
Intel Chipset SW Installation Utility
Intel Matrix Storage Manager
Audio Driver
LAN Driver
Card Reader
TOSHIBA HW Setup Utility
TOSHIBA Supervisor Password Utility
TOSHIBA Flash Cards support utility
TOSHIBA HDD_SSD Alert
TOSHIBA SD Utilities
TOSHIBA Assist
Display Driver
TOSHIBA Value Added Package
TOSHIBA Software Modem
Wireless LAN Driver
Touch Pad Driver
Bluetooth Stack for Windows by Toshiba
TOSHIBA Face Recognition
TOSHIBA eco Utility
TOSHIBA Service Station
TOSHIBA PC Health Monitor
ConfigFree
TOSHIBA Web Camera Application
I hope you will be able to install all this stuff and also hope you will be happy with Windows 7.
If you have more questions you are welcome.

Satellite A500: Low screen resolution using Win 7

Hi,
I've looked around the forum and haven't found any real solutions to my problem so...
I recently bought a Satellite A500 and did a fresh install of Windows 7 Professional on it.
Apparently I was supposed to just upgrade it in order to keep the drivers but being the noob I am, I didn't.
So now my resolution is stuck at 1024x768 or 800x600, neither of which are native.
I've downloaded the win7 64-bit drivers from the Toshiba website, but apparently I already have the latest ATI driver installed.
However I still can't change the resolution and my monitor is recognized as generic non-PnP.
Is there any way to check if I have the display driver already?
And also any solutions to the display problem would be much obliged. It's the only thing left bothering me now about this new laptop.

Hi
I assume you are using Win 7 64bit OS since you have chosen the Win 7 64bit display driver is it right?
What A500-xxx do you have exactly?
The Toshiba European driver page provides three different display drivers for A500 series; Intel, nVidia and ATI
Seems three different graphic chips have been installed in A500 series
You should firstly check what graphic chip your notebook uses
Then go to device manager and uninstall the installed display driver.
Then visit the Toshiba European driver page, download the right display driver for the graphic chip and install it.
After that reboot the unit and check how the notebook would run.
Greets

Satellite A500-19W - Where can I find Windows 7 32bit drivers?

I have got a Satellite A500-19w. I want to install Windows 7 32 bit but I can't find any drivers.
Please help me to find the drivers.

Hi
I have checked the Toshiba website but unfortunately it seems that there are no Windows 7 32bit drivers, only for 64bit Windows 7.
But have you tried the Vista 32bit drivers? Normally the most of them should work.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
Check this!!

Dead Satellite A500-1GP after unintended Bios update

Hi everybody,
A friend of mine bought a new toshiba Satellite A500-1GP laptop a month ago. Windows 7 pro 64bit preinstalled.
Also preinstalled: toshiba support software which - properly configured - automatically searches for and installs critical patches and updates.
Last sunday this wonderful piece of software recomended a "critical update" to my friend - she is no expert but an experienced user who can tell the difference between a bios update (and avoid that!) and a security patch she agreed to download and install what she believed to be a security update.
Of course she gave permission to a bios update being installed. During the update process the machine froze completely. She waited for three hours and then pulled the plug. Guess what: the machine is now completely defunct. No lights no display no fan, simply nothing.
Toshiba support hotline told her that her two weeks old laptop is not under warranty because that warranty does not cover "software problems" and Bios updates are software updates.
The repair company says a repair will most likely equal to buying a new laptop so here we are...
My questions:
1) the laptop is a Satellite A500-1GP (PSAR9E-01M00QGR) with a phoenix UEFI bios (the toshiba/phoenix bios update tool 1.1.26 is pretty radical - no warnings at all !!! it even tried to update my dell laptop as well, lucky me!).
I have found some posts regarding older machines which can be reflashed by using an usb-floppy, a dos bios rescue disk and a key-combination (Fn+B or Fn+F...). is there a way to do that with an UEFI bios too ?
2) Does anybody out there have the same problem ?
3) Any chance to get toshiba to help us with that issue and prevent others making the same mistake by at least include some sort of warning into their bios updates ?
thanks for your help !
tony

> The repair company says a repair will most likely equal to buying a new laptop so here we are...
I doubt this
I think the BIOS ROM module was not flashed correctly (who knows why) and therefore you cannot boot the notebook.
This can happen due to different reasons maybe the update process has been interrupted due to a process running in the background, etc
In order to solve this issue, the ROM module should be flashed again using an special BIOS crisis disk... that's all.
The BIOS update is always a sensible procedure but if everything has been made correctly, then the BIOS update should finish successfully.
I found this very interesting and useful Toshiba doc and HowTo update the BIOS correctly!
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=60
I recommend to get in contact with an local ASP (Toshiba authorized service partner) in your country. The guys will help you!
Here you can find all ASPs worldwide:
http://eu.computers.toshiba-europe.com -> Support & Downloads -> Locate a Authorised Service partner
Good luck

Satellite A500 - Missing programs after upgrade to Windows 7

Hi,
I have Satellite A500 - 134,
When I was upgrading from Windows Vista to Windows 7, I had to remove some programs as the upgrade advisor mentioned.
Now I miss those programs after installing Windows 7:
# Toshiba Tempro
# Toshiba ConfigFree
# Toshiba Disc Creator
Also, "FN" button doesn't work anymore (it was working on Vista), so I can't activate any feature when I press FN + (some F# buttons like F2).
So, what can I do about this?

Hi
Did you use the Windows 7 upgrade kit from Toshiba? This kit contains also an Utilities that must be used to due installation process and as mentioned in manual.
Anyway, you can get the tools on the Toshiba page now:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
For the FN buttons you have to install Toshiba Value Added Package.

Satellite A500 - Can I install Windows 7 64bit?

I first bought a Satellite A500 with 4Gb RAM just over 3 months ago with Windows 7 64 bit Home Premium installed. At first I had the initial dramas with finding 64 bit drivers etc then it ran OK for a while. After about 2 & a half months I started getting BSODs with error message related to an nvidia .sys file. After a few weeks of this, updating latest drivers etc, and a number of unsuccessful attempts to diagnose the problem, it was occuring every time I used the laptop and to top it off the touchpad finally died as well. The company I purchased from gave me a replacement laptop.
The new system is also a Satellite A500 and although it has a different model number and faster CPU it is otherwise virtually identical to the the one I had previously with 4Gb RAM and the same nvidia graphics card. However for some reason Windows 7 32 bit has been pre-installed. I'm not sure why the company didn't install 64 bit. A call to the tech dept with the question resulted in the answer "better for you", meaning 32 bit is better for me.
My laptop is 64 bit capable. I know that when running the 32 bit version it only utilizes up to 3.2Gb of the installed RAM (my system says that 2.99Gb is useable - assume rest is allocated to graphics?) but I've read a post where the poster said that he/she found running 32 bit Win 7 was actually faster than the 64 bit version, even tho it wasn't utilizing all the RAM.
*Can someone tell me if I am better off running the 32 bit version of Windows 7 rather than the 64 bit version?*
*If I am better off with 64 bit, can I upgrade to 64 bit or do I have to do a complete reinstall?* No installation disks were supplied. Presume setup files are on hidden partition.
Although I haven't had any BSODs with this new laptop, I have had a couple of occurences where the system has frozen temporarily with the messge "Your display driver has stopped working" followed by a recovery. Is this a Toshiba, nvidia or Windows 7 thing? I've read quite a few other posts from people with similar laptops to mine who've had the same Toshiba/nvidia errors but no resolutions. *If there is going to be a problem with this graphics card, am I better off with 32 bit or 64 bit Windows 7?*
Any advice would be muchly appreciated.

Hi chrissy_h,
I have to say that there is no performance difference between 32bit and 64bit. The only important point is that 4GB RAM or more can only be used on 64bit system. As you wrote, 32bit OS can only handle up to 3.2GB but not more.
I think 32bit OS has a better compatibility to older applications so its preinstalled. Furthermore for the most applications 3.2GB RAM is enough and normally you dont need more.
Theoretically you can install Windows 7 64bit but dont forget that there is no upgrade option. You have to make a new and clean installation of the whole system.
Furthermore you need a Windows 7 64bit disk from Microsoft with license key. This can be purchased from every computer shop I think.
Last but not least check the Toshiba website. There you can find all available downloads for your notebook. :)

Satellite A500-011 PSAR0C-01100D - internal Bluetooth adapter

I have Satellite A500-011 PSAR0C-01100D, I'm looking for an internal Bluetooth PCI adapter that slides in, on the side of the laptop into the pci card slot. without opening the computer)
Can someone help me find the part number ?
I remember seeing it in the toshiba site,a while back, but not there anymore, can't find it. I would like to order one.
i have an external USB Bluetooth adapter but it's a bit flaky and it sticks out and gets caught in the bag etc.
There is a internal module available but I don't want to open up the case and damage it.
thanks

*Replacing Wireless Card with WiFi & BT Combination Card.*
Hopefully it will be compatible with the computer. Make sure that it is half PCI-e size.
Example of what it should look like: http://www.compactpci-systems.com/products/id/?45200
First, the laptop should be placed bottom side up to expose the doors.
The centre most door that uses one screw to open should be the one to open.
When open, you should see the RAM exposed.
In addition to this, there is the wireless modem card.
Unscrew two 2.5x3 screws that secure the card.
Remove from the slot.
Take the Wireless WiFi & BT combination card, and slip it into the slot.
Secure with the two screws.
Close the lid, and secure with screw.
Install any necessary software and drivers. . .
*For dedicated BT:*
For A500 models, you need a version 2.1 + EDR (antenna on mobile type) model for bluetooth.
This would involve removing the keyboard and acccessing the top of the motherboard; a more intriciate process.
Message was edited by: cptscruffy

Satellite A500-1DN - Crashing while playing games

Hi all,
My friend bought a Toshiba satellite A500-1DN about 2 months ago. After around 2 weeks she decided to put 2 games on it (guildwars and jedi knight academy). We soon realized that after about 1 hour of gaming, the computer would crash to a black screen rather than going to a blue screen of death. This meant there was no hint of what was specifically causing the problem and no mini dumps from windows...
Having had troubles with those specific games myself on Windows 7, I thought it must be the games.
About a week later she spent around an hour looking through youtube videos only to find that her computer crashed in the same way as the game. So I put some diagnostic software on the computer. Processor / graphic card overheating? But nothing, the temperatures were stable and acceptable and certainly wouldnt have been the cause of these crashes, unless I unluckily missed the point where it did over heat shrugs so I didn't outrule it...
Due to the problem so far seeming to be video related, I downloaded new nvidia drivers (unfortunately the official ones didnt work and I had to hunt for a custom .inf). It didn't solve the problem but the driver seemed to be functioning suitably well.
So in our rage, we sent it back stating that it may be that the cooling for the laptop, ie copper pipes were not sufficient for the graphics card and Toshiba said they had cleaned the computer up replaced thermal paste, all that typical stuff... which seems very fair. We got it back. We played a game and it crashed within 10 minutes. Perhaps even worse than when it left.
Is there anything else that could be causing this problem - video related activites causing crash of computer without going to BSOD or returning any specific errors. What about RAM? I have even uninstalled the HDD protection thinking it might be causing some compatibility problems.
I need some guidance.
The spec is:
Intel core 2 DUO CPU T6600 2.20GHz
Nvidia Geforce GT 230M
4GB RAM

To the above commenter.
Thanks for bashing my response I appreciate I may not be the best computer person under the sun, however I do think my IT degree counts for something!
Also if you hadn't noticed the huge number of people complaining about this issue, if you haven't had the issue good for you, however for those of us that are still struggling you telling us to download patches and BIOs and what not that are completely none related to our issue I find to some what unhelpful.
As for playing with my laptop on my knee, It is also on top of cooling pad which lifts the fans well clear of any clogging.
And if the layout and design of the laptop isn't a problem how come there are so many issues regarding this problem? While I appreciate that you think you know what you are talking about regarding the N series laptops they also have far less RAM, usually don't have a dedicated graphics card and also have the same sized cooling system to cool a much smaller machine.
I have in fact had the pleasure of speaking with my representative who was very sympathetic with my issue and has currently applied to try a replacement and if I am still having an issue will give me either an equal or upgrade which is very kind of them.
This is not a cheap laptop and we should not be having the number of issues described by many owners.
I still believe that some of our computers are just "dud" computers and while the issue with some of them is Extreme like my own, some of you don't seem to have the issue.
There is no current fix for this issue and I would suggest taking it back to you local Toshiba service centre and discuss with them options as they are generally understanding if you are still having issues after the first few visits!
Will keep you updated!

Satellite A500-025 - Improvements of new BIOS version

I did a bios update on my Satellite A500-025. I had a BIOS version 1.2 and updated to BIOS 1.5.
Anyone know what the improvements are and is it advisable to always do a BIOS update when a new one comes out?
Thanks.

Hi
Normally the BIOS changelog is placed on the Toshiba notebook but if you cant find it, unfortunately there is no changelog available.
By the way: I have noticed that BIOS changelogs are often placed on the Toshiba US page. Maybe you can find it there.
And this update should only be done if its really necessary. If you dont have any problems, forget this update.
Never touch a running system!!! ;)

Satellite A500 - Only 2.96GB RAM available on Windows 7 32bit

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