Satellite A660 does not go into hibernate mode

My machine Satellite A660 no longer goes into hibernate mode. The action button is there and the screen goes blank but it goes no further. Sleep and shut down still operate OK.
I tried everything I can see on Windows site to no avail.
If anyone can help would be appreciated,
Jeff

Hi
So new OS installation did not fix this?
Strange!
Try this:
Type in Start menu: CMD and then hit Ctrl + Shift + Enter to open the Command Prompt with Admin rights.
Now black DOS window should open.
Now type: powercfg /hibernate on
Then type: exit to leave the box
Then type Power Options in Start menu and hit enter.
Now choose the power plant you are using and click on Change plan settings
Now choose Change Advanced Power settings.
Then choose Sleep and choose ON for Allow hybrid sleep
Now you should see in Start menu new Hibernate entry.
This should help you to use hibernation mode.

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