Satellite C50-A-138 - All USB ports have failed

Hi
I am having a major issue with my Satellite C50-A-138.
The card reader has never worked, and one by one the USB ports have one by one stopped working.
I can connect my phone to all of them, and it will charge.
But I can't plug any device into the ports and have the laptop recognise them at all.
So far I have tried the following;
Disabling and enabling each port
Uninstalling and reinstalling
Checking for updates
Refreshing windows 8
Reinstalling windows 8
Regedit HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\UsbFlags
Regedit HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\usbhub
Downloading hotfix
Is there anything else that I can do to make them work again?

>...I did a full reinstall without settings
What do you mean without settings?
Anyway, try please to install some drive manually just to see if this will help.
- Chipset Utility
- Storage driver
- Card Reader Controller

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Itunes Freezes during Sync on 3G & 3GS with Vista 64 & 7-64 all USB ports

To start. I originally had an iPhone 3G over a year ago on this desktop running Windows Vista 64Bit. My phone was able to sync with the PC for about a month and stopped being able to sync. I received many error numbers and put support tickets in with no avail. I then upgraded to an iPhone 3GS. Still under Windows Vista 64Bit and could not Sync my phone. It consistantly froze during the sync process. I tried all USB ports on my PC. People said to try restoring your iPhone and iTunes. I tried that and then got stuck on my restore. I had a broken phone until I was able to sync with my laptop.
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In addition, my girlfriends iPod will not sync to the desktop either.
I have been stuck doing syncs on my Netbook for over a year now. Optimization of 3,000+ photos is horrific on it, but it works.
People say to get an external USB that is self powered. Why should I have to do this and chance frying my PC?
The deal is this, the phones won't sync with the desktop but will sync with my netbook also running windows 7 ultimate. All USB drivers are up to date on both.
I have tried Reformatting and Installing Windows. Reinstalling itunes. Updating all drivers. Tried different versions of iTunes. I first called Apple Retail, they had no answer. I wrote apple a lengthy letter with all the Error codes, they said they would call me even though my warranty over the phone support was expired. Never got a call back after they heard my problem.
What can I do to rectify this? I am not the only one out there.

UPDATE:
After putting a USB 2 card in my mac, all worked properly. The problem seems to be using USB 1.1.
This is really tragic because:
+ many Macs don't have USB 2,
+ it is very difficult to find out out if USB 2 exists on your computer (why are no USB 1 or 2 details spelled out in system profiler ?),
+ there are no warnings as to the sort of issues that would be coming up with USB 1.1 (yes I know the specs clearly says USB 2, but it looks like it was working at first),
+ there are no spelled warning by the system (after all, the iTune, iPod combination could detect easily that the incorrect USB standard is being used and warn the user),
+ there does not seem to be specific advantages to use USB 2 (like speed) as the syncing peaked at 6MB/s, a speed achievable with USB 1.1
Come on Apple you can do better than this !

975X Platinum - All USB ports suddenly dead

Hello all,
Something similar happened to my previous motherboard (I wrote about it here).
This time though, it happened when I plugged in my scanner to one of the front panel USB ports. Windows displayed a USB power outage error kind of thing and all USB devices stopped working. I unplugged all USB devices. Plugging in any USB device now causes Windows to display the "USB device not recognized" message. Everything else seems to be working fine. Looks like some transistor got fried or something. Some people have suggested me to reset the BIOS and unplug all cables from the motherboard and then trying again. Have to do that yet.
But this USB ports dying thing is really very annoying. I feel that if I buy a new motherboard, it would die the same way some day. This is bad. For the time being, I have installed a PCI 4-port USB host adapter to fulfill my USB related needs. If it serves me well, I think I would continue using my motherboard without it's USB ports working. I think it's far better than getting the whole thing replaced (retailers are really sluggish here and RMA could take 1-2 months to arrive). Basically, the whole situation just sucks as it is!
Has anyone else faced similar problems?

OK ... finally problem solved! Woohooo! Here's what I did:
I was almost fed up. Two of my IDE HDDs (connected to RAID controller) stopped showing up in My Computer (and device manager). I decided to flush the board off all it's power. I unplugged the PSU, disconnected all power cables from devices and the motherboard. Removed RAM sticks, and finally, removed the CMOS battery. Reconnected everything back, and voila .... all USB ports started working! Also, HDDs appeared back in Device Manager. I had lost all hope! Talk about miracles! If anyone else faces this problem, be sure to try what I did. It might help.

LOST ALL USB PORTS

Hey guys, really hope you can help cause I'm new at this.
Just put together this brand new rig with Vista Ultimate, well here are my specs :
MSI975X mobo
4GB Corsair PC6400-800MHz RAM
WD 320GB Caviar HDD
Spire Pininfarina case
ASUS Radeon EAX1950PRO 256MB graphics card
Everything was running fine 5 minutes ago, when suddenly, after plugging in my digital cam to transfer a picture onto my HD, I lost ALL of my USB ports (front-2, back-6-including those on the D-bracket). I have no idea what happened but I was using a USB keyboard and USB mouse (diNovo Edge-Bluetooth, and Cordless Trackman-USB). Basically, when I plugged in my cam, the keyboard and mouse froze (then I realized that all USB ports had been lost, so it wasn't the keyboard and mouse at all). I had to restart the 'puter with the case's restart button, and then at the POST screen it said that there were no keyboard detected (of course). Then I had to take out an old PS/2 wired KB to reboot and enter Windows, and that's the KB I'm using now (along with an old mouse, PS/2 as well). I can't tell you how stressed out this makes me, because I have no idea what is the cause, and almost no experience at putting computers together. I think I installed everything correctly (the 9 & 10 pins on the USB headers are not used - my case included the correct connectors and I didn't have to unwire or cut anything), and all USB ports were working absolutely fine up until I plugged in my cam (in fact, I had plugged it in previously, and everything went fine).
Can anyone help me?
Thanks in advance to the kind soul who will be able to provide me with advice that will solve this problem, which I hope isn't too bad.
Oh, and yes, the USB keyboard and mouse were both enabled in the BIOS.

Quote from: Maesus on 26-February-07, 09:34:59
where do you plug your d-cam? front panel or back panel's USB port? If front panel, that means the port comes with the casing, not with the motherboard. MAke sure that your wired the USB cables correctly, and watch out of the 10th pin on the board, it is the OC pin (overcurrent). If your casing does not support this pin, don't plug it.
No, my case's connectors have the correct configuration. The 10th pin doesn't have any wiring on it. But thanks for the input. By the way, how's life in Malaysia? I see you're from Penang... I'm fascinated by Kuala Lumpur for some reason. I'll be visiting your country as soon as I can, and particularly KL.

MSI GAMING 5 - ALL USB ports not working

hello
how are you every one
i have problem with rear usb port i can use it in safe mod and bios only but it does't work when the operition system start i try to slove the problem i updated bios i have other pc and same specification and it's work without any problem but with this mother borad rear USB ports not work also the USB ports on the case ALL USB PORTS NOT WORKING
Mouse and keyborad work in bios but if the system run don't work ! and trun off
and all usb devices
in safe mod work
rellay i don't know where is the problem !
CPU : Intel Core i5-4690K
M.B : MSI Z97 GAMING 5
RAM : G.Skill Ripjaws X 8GB DDR3 Kit
GPU : Gigabyte GeForce GTX 970 G1 GAMING
SSD:Corsair force LX 256 GB
HARD: Seagate Barracuda 1 T.B 7200 RPM
CPU COOLER : Cooler Master Hyper 212 Evo
PSU : Cooler Master GM-Series 750 watt
CASE : NZXT Phantom 410
Thank you

Quote from: Nichrome on 28-January-15, 00:18:47
Hi,
What about if you try to install drivers from your product's page?
http://uk.msi.com/support/mb/Z97-GAMING-5.html#down-driver
And when exactly it starts to fail to work? Did you try to have OS just installed, restart it and see if it works then? Are you able to determine which driver installation causes USBs to stop working?
thank you
i just remove USB3 controller driver and work
thank you all :D

I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's ports with a cord that ends with a USB port?

I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's ports with a cord that ends with a USB port?

Thank you For your time and thoughts!
I went by the Apple Store and they told me that there was a "Flat Rate" repair service for this particular part where they would replace the logic board along with the USB ports for $350. Seems like best avenue. All of this would have been moot but my wifi in the computer also doesn't work so I was using my phone as a hot spot and tethering it to the computer for Internet access when the last port quit. This left me with no internet and no printing capabilities on the computer I use for my business. Basically became a nice paperweight. lol
They will ship it off Monday and I should have it back Thursday!
Again, thank you!

Hp pavilion dv6 disables all usb ports when put to sleep mode. hibernate will enable them again.

Im using an HP pavilion dv6 - 6b56el with Windows 7 Home Premium.
First install on 15-DEC-2011
When I put the PC to sleep it will disable all USB ports.
When I restart the box or put it to hibernate (and wake it again) the USB ports wil work again.
This happens when running on battery or connected to a power supply.
As far as I can see I checked all power settings that could possibly disable the USB ports.
I think the latest changes to the system made before this happens were automatic windows updates on 18-DEC-2011 and 19-DEC-2011.

Hi,
There are some computers on the market which have special USB port(s) stay awake during the computer in sleep mode. In your case, you can change this using Device Manager under power management tab (un-tick "Allow the Computer to turn off this device to save power").
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

TS3694 getting a 3014 error message when trying to recover my itouch. All PC software is currect, I have disconnected all USB ports and even turned off all security and still get a 3014 error. I got this after I upgraded to IOS 10.7.0.21

I am getting a 3014 error message when trying to recover my iTouch after upgrading to 10.7.0.21. Everything worked fine until the upgrade.My PC is current with upgrades, I have unplugged all USB connections and I have disabled my firewall security.

Did you try this:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Also see:
HT4061 error message 3014.: Apple Support Communities

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Soooooooo.... You obviously need to restore the device
It seems that you have tried several options to restore it. What I would do is leave it plugged it and hold down the Home button AND the Power button together till you see the white apple appears. Then let go of the Power button but continue to hold the home button. You should get the message in iTunes again saying that the iPhone needs to be restored. Hit OK then RESTORE.
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Windows 8 USB ports have stopped functioning.

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Hi,
If you run into a "locked HD" situation then you will have to clear the CMOS to get the PC back to the default BIOS setting in case secure boot was enabled.
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I have been struggling recently with the USB ports on my Intel Mac Mini, circa 2007, OSX 10.5.8. Everything I plug into any of the 4 USB ports in the back will come up as a 12 Mbps port, not a high speed 2.0 port. I don't know how to diagnose the issue here. Seems like they use to work but at some mysterious point I noticed issues.
HW View shows 4 USB Buses, corresponding to all 4 ports. Anything I plug in shows up as 12Mbps. There is a mysterious 5th USB bus labelled 'USB High Speed Bus', but nothing seems to attach to it... I figured all the ports were high speed???
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Derek

Frequently multiple ports share the same bus.
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All USB ports seem to stop working "randomly" but some remain functioning until unplugged and plugged back in. [WINDOWS 8.1]

The devices that die right away are the network adapter and any USB memory stick plugged in, they still have their lights and all running but aren't recognized in "This PC" and the network adapter isn't found in "Control Panel\Network and
Internet\Network Connections".
My keyboard, wireless mouse that runs through the keyboard's USB ports and the external HDD remains functional UNTIL I pull the plug on them, after that plugging them back in does nothing.
I put randomly in quotations because it seems to fail more often when I download something at speeds over 3Mb/s, for an example downloading Hearthstone through the Battle.Net client will more often than not make the issue happen after a little bit. BUT it still
happens randomly during NO network load what-so-ever.
Parts:
CPU| FX-8350
GPU| Radeon 5850
Motherboard | Crosshair IV Formula
RAM | 2x DDR3
PSU | 700W Gold
SSD| Evo 850
OS | Windows 8.1
I HAVE:
* [Downloaded these chipset drivers](http://support.amd.com/en-us/download/chipset?os=Windows%208.1%20-%2064)
* Installed all Windows 7 drivers I could find except the BIOS ones due to lack of Windows 8.1 drivers from http://www.asus.com/Motherboards/CROSSHAIR_IV_FORMULA/HelpDesk_Download/
* Turned off "Allow this computer to turn off this device to save power" in Device Manager for ALL devices in the USB tab that had the option, and the Network tab.
* Set the Power Options to high performance and disabled "USB Selective Suspended Setting"
I simply don't know what to do anymore and it's breaking me down, I need this fixed before the weekend or the LAN I'm planning to go to will be a disaster and I'll probably go insane trying to solve this myself.
Just tell me whatever more information you could need and I'll supply it, I'm desperate to get this solved.
**I never had any of these issues on my old PC that had different parts but the same network adapter and external HDD so they are not to blame for this, same for keyboard and mouse.**

Hey, I hope this helps you out a bit... I have had the same issue on my Asus K55A notebook with Win8.1 Pro x64 from the beginning! Thru my extensive research I found something interesting and the possible cause to all this! What I found was that by design
the xHCI Host Controller has virtual HS 2.0 Ports linked to the 3.0 Ports... Enabling compatibility with 2.0 devices ok... What happens is that the xHCI stack is unstable just like you say... The ONLY WAY I was able to fix the problem was by unlocking the
UEFI/BIOS to allow me full access to USB Configurations... I had to disable 2 of the HS ports under the xHCI Controller since I have only 2x 3.0 ports... This allowed 3.0 devices to be enumerated correctly under the xHCI stack and 2.0 devices now were enumerated
under the EHCI 2.0 stack... That's what worked in my case... I'm still digging around for more info about this issue because I find it so odd that no one discovered this when designing xHCI stacks and drivers at MS for Win8/8.1 x64... I hope I shed some light
on this issue... Good luck and keep us posted!
Hi, Sebastian. I have the same problem but i'm getting crazy trying to solve it. Can you help me to unlock the UEFI to access full USB config? and give me some suggestions on how to solve the problem?
My mail is roquen(at)gamail(dot)com
Thanks in advance!

Help, 10.6.8 update, all usb ports stop working after 10hrs

I've been running 10.5.8 for ever and finnaly tried to update to 10.6.8.. After I did it, the usb ports all kick out any connected devises after around 10 or so hours. I ran of the install disk, using disc utillty, disk repair, and repair permisions a few times and it did not help.
I did the install a few times again to try to see if it would help and didnt.
i tried an erase and install and migrated everything over from my orignal back up external drive that is running 10.5.8 and issue is still there.
My old 10.5.8 back up external drive works fine and does not have this issue, and I have been using that as my start up drive instead and working from there. But that is not really a solution and a temp work around.
Any suggestions would really help. thanks!

I have a early 2008 macbookpro 2.8 duel with silver keys.
I purchaed the 10.6 disk from the apple store. I've had the machine for years and purchased it refurbished from apple.
I did the erase and install and migrated everything over from external drive, then did update to 10.6.8 and the usb ports still would stop working after a few hours.. Then I read on another apple community forus to reset pram, and pull out the power cable, take out the battery and hold power key for 5 seconds, then restart. that seemed to fix usb issue so far..
But overall my computer seems to be running slower then when using just 10.5.8 and it did not wake from sleep once and I had to force power off and restart.. But maybe its just getting used to 10.6.8. we will see..
Also, on another note, my battery is totally dead, and I can only run computer with power cable.. Will this affect things? it never did with 10.5.8..
Oh, on my erase and install, I just did the simplest version and did not do the full erase to zero using he advanced security measures.. I just did the one where it writes on top of everything..

Satellite C50-A-138 - All USB ports have failed

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