Satellite C50-A-15Q - arrow, question mark key and z key are not working

I have a Satellite Pro, C50-A-15Q. All keys were working fine yesterday, today I turn the laptop on and the arrow keys, question mark key and z key are all not responding. Any idea how I can fix this?
I have tried turning the laptop off and on, hoping (naively) that this would fix, but to no avail.

As Tom already wrote, it is not easy to say for sure if this malfunction is result of defective keyboard or maybe keyboard controller. In my opinion troublemaker is the keyboard itself.
Have you maybe updated BIOS or done anything that could be responsible for this?
I presume your notebook is pretty new model with valid warranty so best option for you is to contact nearest Toshiba service provider and ask for help.

Similar Messages

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    eg
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    Open the Speech pane of System Preferences and check whether either the listening key or the speech key has become set to that keystroke; if so, change the setting.
    (48414)

  • My question mark key is not working

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    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • Question mark key doesn't work!!!!!!

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    Hi,
    This might help if it is a software problem:
    - How to use the United States-International keyboard layout in Windows 7, in Windows Vista, and in Wi...
    - How to change your keyboard layout
    Also check if the Question mark works in the On-Screen Keyboard. 
    Windows Vista/Windows 7pen On-Screen Keyboard by clicking the Start button , clicking All Programs, clicking Accessories, clicking Ease of Access, and then clicking On-Screen Keyboard.
    Windows XP: Open On-Screen Keyboard by clicking the Start button, clicking All Programs, clicking Accessories, Clicking Accessibility and then On-Screen keyboard.
    Note:
    If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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    Hey there Questionair1.
    It sounds like your arrow keys are not working correctly. I would start with these steps from the following article named:
    OS X Mavericks: If keys on your keyboard don’t work
    http://support.apple.com/kb/PH13809
    You may have accidentally set an option that changes how your keyboard operates.
    Choose Apple menu > System Preferences, click Dictation & Speech, then click “Text to Speech.” If “Speak selected text when the key is pressed” is selected, deselect it or click Change Key to select another key.
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    Last edited by patrickaupperle (2009-03-25 11:19:04)

    Hi!
    I had that problem with Debian and later Arch, after I messed something up (never found out what). There was a chaotic but easy cure though (I've got no idea, why it did that on 3 different installations the exact same way - might be a logitech-keyboard issue or something... me-as-user-related)?:
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    good look!

  • Left and right arrow keys are not working properly now

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  • Keyboard keys are not working

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    Code I ran
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    Hello lindzthecreator,
    I suggest this part of the article named One or more keys on the keyboard do not respond found here http://support.apple.com/kb/ts1381
    Some keys don't work as expected
    From the Apple menu, choose System Preferences.
    From the View menu, choose Speech.
    Click the Text to Speech tab.
    If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
    Click the Universal Access pane in System Preferences, click the Keyboard tab.
    Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
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    Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
    Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
    Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
    From the Input (flag) menu, choose Show Keyboard Viewer.
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    Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working.  If the keys work while started from the Install disc, then the keyboard itself is working correctly.  Use Mac OS X: How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
    All the very best,
    Sterling

  • Some Keys are not working on Lenovo G570

    Hello all
    I am new here, looking for some help regarding my Lenovo G570.
    Yesterday, it was working perfectly, I properly shut is down. I have set a BIOS pasword.
    Today, when I switch it on, I was unable to type the pasword becasu some keys were not working. However, I managed to loged in with the help of On Screen Keyboard. After analysing it, I came to know that some keys on numpad includeing 0,2 and on the 2nd line(vertical numerical keys) 1,2,3,4,7,8,9,0 are not working. I tried to re-install the OS but I set a BIOS paswoed containing one of the missing keys.
    Please let me know whether it is a software problem or should i take my laptop to some repairing shop?
    Thanks  
    Solved!
    Go to Solution.

    Hi Asadkhan92,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing an issue with the keyboard in your Lenovo G570 laptop.
    As you have mentioned that the some keys are not working in your laptop, as you have also mentioned that the onscreen keyboard is working, please connect the external keyboard and check  for the issue, this is to confirm if the issue with the hardware or software.
    If the external keyboard works fine and if the keypad is not working then it’s a issue with the keypad of the laptop.  
    Please visit the nearest service centre for further details.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
    Hope this helps! 
    Best regards,
    Ashwin.S
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • "backspace", "g" and "h" keys are not working.

    hello,
    my laptop is HP 450 and windows 7.it is one years old. i haven't spilled anyting on it or damaed it in anyway i can think of.
    suddenly the "backspace" , "g" and " h " keys are not working. 
    please help me, because i have to complete my university assignment as soon as possible.
    tank you,
    shehara

    Hi,
    While this could be a hardware issue, it's always worth trying the following.
    Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
    Shutdown the notebook.
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    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Mbp numerical keys are not working

    my macbook pro was using last one year now the numerical keys are not working find a solution

    It sounds like what I have seen multiple times on a device with moisture damage.
    Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out.
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    On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
    On the dashboard of your car on a sunny day
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    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • CURVE 8520 - KEYS ARE NOT WORKING

    Need assistance to guide as the qwerty pad, navigation and other keys are not working. when conncting the phone to laptop, the alarm confirmation appears and cannot cancel or open other file.
    already restart the phone and removed the memory card but still problem occurs.
    Solved!
    Go to Solution.

    Perfom a back up from your device information , the make an update if your device dont have any update make a force detection or just a reset of factory settings if the error continues you need a warranty replacement.
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        Input a file name if desired, or leave the default text.
        Leave the  Encrypt backup file unchecked.
        Select Back up.
    Update steps:
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        On the home screen of the BlackBerry Desktop Software, click Update.
            To download an update, click Get update.
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        Do any of the following:
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            Select the Keep me subscribed to email notifications checkbox to receive email updates when new versions of the BlackBerry Device Software become available.
        Click Install update.
    When the confirmation message that the update is complete is displayed, the BlackBerry smartphone may be disconnected.
    Force Detection :
    Remove the battery from the back of the BlackBerry smartphone.
    Connect the BlackBerry smartphone to the computer using a USB cable.
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        uncheck the checkbox and leave the text field blank to not receive updates.
    Reinsert the Battery which was removed in step 1
    Click Install Update
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        In the top right corner of the BlackBerry Desktop Software, click on the ? in the top right hand corner of the BlackBerry Desktop Software.
        Click Support Resources
        Then Support Tools
        Click the Reset button under the heading Reset to Factory Settings.
    Any question let me know.!

  • Hp pavilion dv6 some keys are not working

    ,i bought my laptop 2 year earlier now some keys are not working such as less than ,greater than,question mark and all the right side keys of the keyboard 
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    Hello mahi_20. Welcome to the HP Forums. I understand certain keyboard keys are not working. The issue could be hardware or software related. Before anything else, I would attempt cleaning the keyboard. For more information on how to clean a notebook keyboard, please reference this guide: How to Clean a Laptop Keyboard
    If the issue is not resolved, after cleaning it, there is likely a software issue. To assist you thoroughly, I require the following information:
    1. The computer's model number. If you require assistance locating this information, please reference this website: Locating the Model Number of the Computer
    2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
    3. Have you installed any new hardware on this computer, before the issue appeared?
    4. Have you installed any new software or drivers on this computer, before the issue appeared?
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    I worked on behalf of HP.

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