Satellite C55-A-1N2 - Windows is broken and no access to repair option

Hello,
A friend of mine got a Satellite C55-A-1N2 brand new from november 2013 with windows 8.1.
The serial number is: yd344983s
At the beginning, there was a wifi issue.
I found lot of adware...
I uninstall most of them by hand, and clean everything with adwcleaner.
The portable works fine, i switch off the DNS client service and add anti-pupsadware in hosts file to prevent any new adwares installation.
All was ok and give it back to friend.
But at the next start up, windows was slow, unable to connect wifi, enter config panel, do anything actually.
I tried according to manual, to press F8 and power on, but that just switch on to windows login.
I tried also F12, and tried to use windows seven CD with no success.
Do you have any ideas of what i can do ?
That looks pretty bad.
Thanks.
Mickael
France.

> http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
I dont know how to access that blue menu
> As mentioned by Keany, you have to completely power OFF the system. The point is that Win 8 as well as Win > 8.1 do not power off the notebooks but set it to hybrid shut down mode in order to speed up the system boot > process.
As i said in the first post, it was no possible to do lot of things apart login, so set the option for full power off was not possible.
I manage to access to bios using F2, but was not useful (just play with CMS vs UEFI, normal boot speed ...)
Nothing to lose, i tried the "0" that lead me to HDD Recovery for a full reset.
Manual said that it will erase eveything, but actually user & documents are still here.
Now that it works fine, i set the option for full power off for more tests and acknowledgment :
- The F12 works, HDD recovery or bootable devices choice. Ok
- The 0 still lead to HDD recovery. Ok
- The F8 still does nothing ... ??!! Strange !
So manual are not very accurate on this model, *but my job is done and i did recovery dvds for next time.*
Thanks.

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mottoo wrote:
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Satellite C55-A-1N2 - Windows is broken and no access to repair option

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