Satellite C55-A-1PC purchased in November does not start up any longer

I bought this item from Amazon.de at the end of November and only had time to install MS Office 2010 as I already own a license for it and wanted to avoid purchasing the 2013 version. In anycase the notebook functioned normally afer that, but after Christmas, it could not be started any longer. When I turn it on, I can only enter my system password then it hangs for minutes before returning to the log on screen.
Can anyone help me out here? Amazon has advised me to send it back. But they can only return me the purchase price since they do not have this item on stock at the moment.
I've got 2 weeks to see if I can solve this problem.

Hi Xaver,
Thanks for the tip. But how do I get to the recovery menu when the notebook doesn't even start?
Anyway, after some thought, I have decided to end my misery and send it back.
I hardly had a chance to use it really, installed MS Office 2010, worked on a few emails, watched a DVD and Skyped (though the camera was much poorer than that on my Android tablet).
It would still be interesting if someone can tell me how this came about and how I can solve this if it came up again!!!
Thank you again for all your help!
Message was edited by: Neuling

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