Satellite C55-A-1R6 - keyboard / keypad not working

Hello guys
I have a c55-a-1r6 and the keyboard and keypad are not working at all.
Before it would start up the keyboard and keypad would work for a couple of minutes and would not work. Sometimes would work only a few keys and the not work.
Now i cannot access anything, i can't even go past the login password.
Anyone came across something like that?
What could i do?
Regards

Connect an external USB keyboard and check if you could use it to login the system.
In case this will work, the internal keyboard is faulty and has to be replaced.
Feedback would be appreciated.

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Did you ever check if the external USN keyboard works properly?
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In case the external keyboard would work properly, you simply had bad luck with the new keyboard. It could be possible that the new keyboard malfunctions.

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What drivers do you mean?
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I never noticed that the numerical keypad on the RH side of my keyboard was inoperative, in that I cannot use the keys to type the digits in any text, nor for entering numbers in an Excel spreadsheet cell.
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Hi,
This morning my numeric keypad quit working and
I lost an hour trying to fix it
(COUGH theft of my time).
This article didn't come up in a Google search
because this article doesn't use correct terminology.
So, for Google's benefit, I'll add a few search terms here:
numeric keypad stopped working
numeric keypad doesn't work
numeric keypad won't work
numeric keypad quit working
Mac OS X 10.3
G3 G4 G5
_Recommended Solutions_:
1. Press the Option key 5 times to turn Mouse Keys off.
2. Better yet, disable the feature so it can't get turned on again
every time a book leans against the keyboard.
Go into System Preferences,
click Universal Access,
click the Mouse tab (even though this is a keyboard problem),
and uncheck the checkbox labeled "Press the option key five times to turn Mouse Keys on or off".
Gotchas suck!
Sincerely,
J. E. Brown (mr.)
Software Engineer and Tester
Testing Pays!
<Edited by Moderator: Please See Terms of Use for URL in Signature>
Los Alamos, New Mexico USA
+J. E. Brown has been a software engineer for over 20 years.+

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the boot my Toshiba Satellite A300 Notebook the keyboard does not work sometimes?
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greetings

Hello
Do you notice the same behavior with external keyboard? So you can check if the problem is related to internal keyboard/mainboard or something else.
But its not easy to say something about these sometimes issues But if the keyboard would be really defective I dont see a big problem. Exchange is not so complicated and keyboards are not expensive. ;)

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Hi MisterX,
thank you for your response. I have tried these things and there is no such thing as PS2/keyboard in device manager. It's as if the Hardware is not even recognizable in windows. I am starting to doubt whether I got the right Backup CD.
I wrote the following e-mail to [email protected]:
+Dear Toshiba,+
+after receiving the recovery CD's for my toshiba c660-1FE, it turns out that the drivers for the keyboard and touchpad are not installed. I have tried many things to get around this but it seems to me that I have received the wrong product recovery CD's. The chipset drivers are not the right ones, the overall layout of this version of windows 7 is different from before and when looking for answers in the toshiba forum I have concluded that the recovery CD's could be the wrong ones.+
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+serial: 5B378048K+
+Part-nr: PSC0LE 02M0TU26DU+
+Recovery CD's I received are CD's 1-3 with serial R14254DU+
+Would you be so kind to check whether these CD's should be 100% compatible with my laptop?+
+This would be greatly appreciated,+
+Daniel+
MisterX, do you know any other emails I can forward this too? Or anyone who could perhaps tell me if I got the right CD's? They are taking their time to respong to this...
Kind regards,
Daniel

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I'm facing the same problem, found any solutions ?

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Hi and welcome the forum!
Try uninstalling all USB hub devices from the device manager and reinstalling them again, particularly the keyboard's.
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Hp Mini 110 1013tu Keyboard is Not working after upgrade to win 7

Hello need help on weird happenings to my keyboard..
Before i upgrade the Operating System From Windows XP to Windows 7 the Hp Mini 110 is working fine..
All keys on keyboard is working and touchpad is also working.
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Hardware Issue? or Driver Issue?
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Hello @MysticDragon ,
Welcome to the HP Forums!
I understand some of the keys on your keyboard are not working after installing Windows 7.
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Try this:
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Let me know if this works!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Satellite C55-A-1R6 - keyboard / keypad not working

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