Satellite C55-A5182 - Screen flickering after windows 10 upgrade.

Satellite C55-A5182: screen flickers after windows 10 upgrade....help!!!

Hi there ,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums and I understand that you are having an issue with the Touchscreen on your HP Notebook - 15-ac020nr. You had mentioned that since your Windows 10 Upgrade, it no longer works.  Have you tried doing all updates (Windows, HP Support Assistant, BIOS)?Have you tried restarting the Notebook a couple of times?Have you tried to run the Windows Troubleshooter? Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10. The HP Support Assistant will also help find a proper driver for you to use.  Updated Windows 10 drivers will become available on the HP Drivers and Downloads Page for your product. They will be released as they become available to HP. I did find a troubleshooting document for you called Touch Screen Issues. Although it does say it is for Windows 8, it will still work for Windows 10.  Please follow the provided troubleshooting steps and re-post with the results.  Have a great day!

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    Very good, I completely understand.  Please understand "I am not a computer geek!"
    With the old computer system, you have Premiere Elements 9, 11, and 13 projects. And, you import media into each and see thumbnails for each of your imports in the project media area of the program (in version 11 and 13, called Project Assets).  CORRECT!  Please as we go forward I have the PE 13 that was downloaded from B&H and worked perfectly with my previous assets in PE 9 & 11.
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    Now in response to a previous question you asked:
    1. When you open Premiere Elements 13 Expert workspace, go to Publish+Share/Computer/QuickTime, do you see a list of presets when you explore
    the Presets" field there?  NO.... I can get to /Computer but there is no QuickTime there!  I did download QuickTime yesterday after your suggestion.
    2. You wrote
    Restarted PE13 and received the message "The selected file cannot be played becuse your system does not have the required compresser/decompresser (codec) installed.
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    With everything I've been trying, I'll have to recreate this series of events to answer directly.
    When you did the switch from Windows 7 Home to Windows 8.1, did you go 64 bit to 64 bit or 32 bit to 64 bit in operating system?  Help me with a way to determine what the bit was on 9 & 11!
    Were two separate computers involved or did you manage to change the operating all on one computer?  All on one Computer
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    WolcottVideo
        Can't access old ver. 9, 11 & 13 clips after Windows upgrade
        created by A.T. Romano in Premiere Elements - View the full discussion
    WolcottVideo (Mike Bruce)
    Thanks for the replies.
    My communications are in the threads or via Adobe Forums private message. The thread communication is preferred since then all share, and learn.
    Please try to reply to the post 4 questions or use the Adobe Forums private message system to send me a private message. To do the latter, click on my Adobe ID at the top of any of my replies in your thread. That should bring up my profile. Click on the orange envelope message icon to the right of what you see in order to set up and send your email to me directly. No one but you and I see the Adobe private message communications.
    Here is a basic description of where the details between us need to be confirmed...
    With the old computer system, you have Premiere Elements 9, 11, and 13 projects. And, you import media into each and see thumbnails for each of your imports in the project media area of the program (in version 11 and 13, called Project Assets).
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    ATR
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7087876#7087876 and clicking ‘Correct’ below the answer
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    try change drivers
    Moderator comment: Post edited to conform with the Community Rules guidelines.
    "No posts or signatures with intent to promote or advertise
    Any way of personal blogs/ websites/ pages/ affiliated websites/ resources are not allowed."

  • Desktop screen flickers after updating my nvidia GTX 680m driver on my MSI GT70!

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