Satellite C55-B5270, Windows 8.1 stuck at "Finalizing your settings"

I just bought a C55-B5270 notebook, the label says Windows 8.1 and after I answer all its questions, it gets stuck on "Finalizing your settings".
This was actual a customer return at Staples and before we left the tech did a factory restore (we watched). AFAIK he did it from the HD and I can't find how to do that either (it didn't come with Recovery Media but if I do the hold-zero-power-on trick it demans media to restore).
I really want to keep this unit, so is this (stuck on "Finalizing your settings") a known problem, and if so what's the fix?
Also, assuming I end up taking it back because it won't boot, how do I clear my nonsense and restore it to its original state? AFAIK I have until Saturday to return it, and if I can't get it to boot into Windows I'll have to take it back.
Thanks!

Thanks Jerry, that's a good reference. I didn't realize there was a reset button.
In the mean time, I managed to get up and running by doing a Refresh (? - cleans up Windows without destroying files) using Recovery media downloaded from Microsoft. Of course I lost any Toshiba customizations and in fact had no WiFi afterwards. But I first downloaded Toshiba Service Station (which only told me the BIOS needed an update) and then WiFi drivers from Toshiba.com and now I have WiFi. I suspect I'm still missing stuff as (e.g.) the DVD software patch refuses to install because the DVD software isn't installed. But I can launch into Windows, surf using WiFi, and have decided I won't return the machine (tomorrow's the deadline and if I couldn't get into Windows, it was going back).
I have a couple of questions about where I've got it now:
1. If Service Station says there are no updates for my machine, can I trust it and not check the version of every driver? I'm dubious because it didn't flag there were no WiFi drivers. My other notebooks are ThinkPads and there's a utility that checks my specific machine for updates to every driver. It's very convenient and I'd hate to go through that long list of Toshiba drivers checking versions if there's a utility to do it for me.
2. I see Toshiba charges $40 for recovery media. Is there anywhere I can download it (legally)? Or someone at Toshiba who would send me a set? The recovery partition must have been damaged because both Refresh and Reset (? - sorry I don't know Win 8.1 terminology) demanded physical media when they should have been using the recovery partition.
Any other tips on my venture into Toshiba (and into Win 8.1) appreciated.
Thanks!
=aw

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Windows 8.1 installation stucked at 'Finalizing your settings' stage!

I have G580 model. yesterday I was trying to install windows 8.1 but the installation stucked at "Finalizing your system" stage for about 18 hours! I tried several times to go to the BIOS for reinstall 8.1 or fresh installation of windows 7. but I cant enter into the BIOS by pressing F2/F8/F10/DEL whatever after restarting my system immidiately! what should I do! please help me to install my previous windows 7 OS.
Solved!
Go to Solution.

If you performed a clean install, try again and see if it works out. The same thing which you faced happened to me while I was upgrading from windows 8 to 8.1, it took me a couple of tries before 8.1 would finally install.
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

Transfering files from satellite 135- S4666 Vista to satellite C55-A5242 Windows 8.1

  I downloaded Windows Easy Transfer file to do this.
Is this the right way to do this transfer?
I have an older Dynex Vista EasyTransfer Cable to use.
Any suggestions to make this a smooth transfer before I start.
Im trying to transfer everything from  Vista to Windows 8.1

Im trying to transfer everything from  Vista to Windows 8.1
You'll be able to transfer just data files. Applications need to be reinstalled. And many may need to be upgraded.
   How to transfer data from your old computer to Windows 8
-Jerry

Satellite C55-A-1N1 - How to repair Windows 8.1 after trying Linux?

Hi,
Laptop: Satellite C55-A-1N1
In my infinite wisdom I tried to install Linux in a dual boot scenario like my old laptop. I shrunk the main windows partition in windows 8.1 first and then installed linux to that partition. After rebooting, Linux worked but not windows since I had to disable secure boot and set bios to CSM for linux to load.
After putting secure boot back to on and bios to EFI, windows no longer boots. I tried to repair the windows operating system by running the repair tools from another Win8.1 DVD but they didn't repair the booting. I subsequently learned that holding zero at boot brings you to the hidden recovery partition.........except my doesn't!
So, I have checked the windows and recovery partitions are intact but I cannot get to the recovery partition or repair the windows installation with windows 8.1 repair tools. No, I don't have any backups, other images or system restore options. Clever, aren't I? I only have the original recovery partition (which I can't access) and windows partition to play with. I don't want to lose my OEM Windows 8.1 license...
Any ideas how to salvage this windows installation?
Thanks in advance for any help.

You have made the same mistake as many other people. On this forum we have discussed so many times how it works and tried to explain how all this works.
In users manuals is clearly described that every notebook owner should create recovery media (DVD or USB) and this created recovery media can be used for recovery image installation in case that HDD recovery option doesn't work or in case that HDD is defective and must be replaced.
As I can see you don't have this recovery media. Fact is that HDD recovery installation can be started if notebook has factory settings only. After your Linux experiment this option is gone and there is no way to start it again.
What you can do now? I know it sounds stupid now but if you want to install original recovery image you need to order new recovery media and it can be done on https://backupmedia.toshiba.eu/landing.aspx

Windows 7 64 Bit drivers for Toshiba Satellite C55-A5180 part number PSCJEU-00F001

Toshiba Satellite C55-A5180 part number PSCJEU-00F001
Drivers needed to install Windows 7 64 Bit on Satellite C55-A5180 part number PSCJEU-00F001
Edited to add new location for the video driver
Drivers where downloaded from here http://support.toshiba.com/support/modelHome?freeText=1200008363
And here
http://www.toshiba.eu/innovation/download_drivers_bios.jsp?service=EU&selCategory=2&selFamily=2&selS...
And here
http://support.toshiba.com/support/modelHome?freeText=1200007439
And Intel page here
Intel HD graphics driver http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
Toshiba Driver installation instructions
http://support1.toshiba-tro.de/tedd-files2/0/install-20140521160649.zip
Intel Chipset SW Installation Utility http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40216100a.exe
Intel Trusted Execution Engine Interface
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40215000b.exe
This post has the video driver - Here
Intel® Iris™ and HD graphics Driver 15.33.22.64.3621 for Windows* 7/8/8.1 64-bit
down the page you will find the driver - win64_153322.exe
Realtek Card Reader
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40217200c.exe
RealTek LAN Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40215100c.exe
RealTek wireless LAN Driver
http://support.toshiba-tro.de/tools/eula/calleula.asp?ID=91194
USB3.0 Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40219400c.exe
Synaptics TouchPad Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40213500e.exe
After installing I had to enter the file and run from setup.exe because it did not install from the Toshiba installer, it only unzipped the file and saved it.
You may want to try this older Synaptics touch Pad Driver
http://support1.toshiba-tro.de/tedd-files2/0/tpdrv-20130730102013.zip
Toshiba Value added Package
http://support1.toshiba-tro.de/tedd-files2/0/vap-20130916115251.zip
Toshiba Service Station
http://support1.toshiba-tro.de/tedd-files2/0/sest-20130730134053.zip
Toshiba PC Health Monitor
http://support1.toshiba-tro.de/tedd-files2/0/pchm-20130730130641.zip
Toshiba HDD/SDD Alert Utility
http://support1.toshiba-tro.de/tedd-files2/0/hdsdal-20130730121320.zip
Toshiba Peakshift Control
http://support1.toshiba-tro.de/tedd-files2/0/tpsctrl-20130916091602.zip
Toshiba HW setup (Hardware setup)
http://support1.toshiba-tro.de/tedd-files2/0/thws-20130916090522.zip
Toshiba Disc Creator
http://support1.toshiba-tro.de/tedd-files2/0/dcr-20130730110923.zip
Toshiba Web Camera Application works for windows 7 or 8
http://cdgenp01.csd.toshiba.com/content/support/downloads/TC30463200A.exe
Toshiba Video Player
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc30647200a.exe
Toshiba recovery media creator
http://support1.toshiba-tro.de/tedd-files2/0/trmc-20130730133957.zip
All programs seam to work except HWsetup. Flashcards show up when using special function keys except for the volume, the volume special function keys work to turn volume up and down but you don’t see the flash cards, and of course there is no recovery partition so the recovery media creator cannot burn recovery media.
Updated to show instructions and pictures 8-24-2014
Instructions for changeing to from Windows 8 to windows 7.
INSTRUCTIONS:
First - Burn recovery media before you make any changes! -You may want or need to go back to windows 8 later-
Update BIOS to newest bios version, the C55 and possibly other models will not support CSM boot mode with the older bios versions.
Second -
Important Bios changes when changing from Windows 8 to Windows 7:
Completely shut down laptop (Shut down Windows 8 while pressing the Shift key to completely power off.) then restart computer and hold f2 when the screen goes black and wait for the bios setup utility to launch.
Select advanced, then system configuration, then boot mode
UEFI and CSM or legacy (UEFI for Windows 8 and CSM or legacy for windows 7)
For windows 7 change to CSM or Legacy mode.
Third - Also in bios setup utility select - Security, then Secure Boot, then you have to disable secure boot for windows 7.
You will need to delete all partitions before installing windows 7 this is done forth step.
Forth - Insert your windows 7 disc and select custom install, your partitions should show up - click on each one and below you will see advanced drive options, click that and you will have options to format - format each one, then delete each one. You will be left with one raw partition, select to install and windows will do the rest while installing the operating system.
Fifth - install drivers
Installation order is important:
Install chipset driver then video driver before other drivers. Then install Toshiba Value added package before other applications
-See attached pictures that show installed applications-
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****
Solved!
Go to Solution.
Attachments:
programs5.png ‏1040 KB
programs3.png ‏193 KB

That should work as well for all the models in part-number family PSCJEU. At least these, probably more..
    Satellite C55-A5104 (PSCJEU-00K00R)
    Satellite C55-A5105 (PSCJEU-00K018)
    Satellite C55-A5180 (PSCJEU-00F001)
    Satellite C55-A5190 (PSCJEU-00L001)
    Satellite C55-A5140 (PSCJEU-00K001)
    Satellite C55-A5137 (PSCJEU-036012)
    Satellite C55T-A5123 (PSCJEU-01G00Q)
-Jerry

Windows 7 installation on Satellite C55-A-1HN

Hi
Hope someone can help me. I bought a Toshiba Satellite C55-A-1HN laptop which has Windows 8 on and Im wanting to put Windows 7 on the laptop but keep getting a error saying checking media fail then booting back to Windows 8.
I want Windows 7 on cause I cant get away with Windows 8.
Ty for reading this

Hello
At first you must check if your notebook model is supported for Win7 and if Win7 drivers, tools and utilities are offered for download.
Check it please on Toshiba download page http://www.toshiba.eu/innovation/download_drivers_bios.jsp
Before you do anything create recovery media using preinstalled Toshiba recovery media creator. It will be Win8 recovery media. One day if you want to have original factory settings again use this disc for recovery image installation. After recovery media creation you can start with Win7 OS installation.
How to do this check please http://aps2.toshiba-tro.de/kb0/TSB2C03F80002R01.htm
If you need more help let us know

Toshiba Satellite C55-B5201 with Windows 8.1 64bit No USB Ports Work

I have had nothing but problems with USB ports on this laptop. I went from 3 USB ports all working fine, then 2, 1, and now none. Tried all the obvious from chipset drivers, restore points, even did a factory reset. The USB ports do not function regardless of whether I plug a mouse, printer, anything, into them. I have manually downloaded drivers, ran autodetects, and the OS acts like everything is fine. I find it hard to believe that all three ports have failed and believe it is either a windows or intel problem, but I dont know what else to try. Very frustrating since latop only 1 year old. Can anyone provide an answer to correct this problem. Thanks!

Satellite C55-B5201
even did a factory reset.
That confirms no software on the hard drive is responsible.
Locate a Service Center

Satellite C55-A-1L0 won't start into Windows 8

Hey guys.
I hope you can help me a little.
I have a Toshiba Satellite C55-A-1L0 here and it won't start into Windows 8.
I turn it on, the Toshiba welcoming screen appears, then I get a message on a black screen saying "checking media (fail)" and after a little while "no bootable device. Please restart"
I checked the BiOS and it doesn't seem to see the Hard Disk (says HDD- none) and even in the list of boot order I get a list with the DVD drive with exact name but for HDD not.
I tried to do a recocery with the F12 button and I get the list to choosw from where I want to boot but selecting harddisk doesn't work.
So I thought I'd try a linux live distribution to see where my hard disk is and to save my data (after some settings in the BIOS - boot mode CMS) but I cannot find it there too. (I have a mtab and fstab file, would it help if I posted it in here?)
Is my HDD broken? Can I try something else?
Thanks a lot!

This notebook model is pretty new and I presume with valid warranty so I recommend you to contact nearest Toshiba service provider and ask for help.
Using diagnostic tools they can check if problem is HDD or HDD controller.
On this virtual way we cannot say for sure what the problem is. In my opinion you should not waste your time because you cannot do much if there is hardware related issue.
Last step you can try is to set BIOS to default settings and check it again.

Does the Satellite C55-A5220 support Windows 10 ?

I have a Satellite C55-A5220 with Windows 8.1 and tried various solutions to try to get the "reserve windows 10 app" to appear on the screen so I could reserve the free windows 10 upgrade, but have been unsuccessful so far and it has made me wonder if the Satellite C55-A5220 is incompatible with windows 10. Does anyone know if the Satellite C55-A5220 is compatible with Windows 10 ? Also. any solutions for getting the "reserve windows 10" app to appear on the screen ? I know there is also an option from Microsoft to download a Windows 10 ISO file to upgrade that way, but I'm not sure if there could be problems doing it that way. Thanks !

Satellite C55-A5220 (PSCFEU-00F007)
Downloads here.
For updates after Windows 10, put the part number (PSCFEU-00F007) here.
Yes, your model is supported by Toshiba for upgrade to Windows 10. Above is for your information later.
Try it this way.
Windows 10 upgrade not showing up yet? Here's how to manually trigger an update

Satellite C55-A5182 - Screen flickering after windows 10 upgrade.

Satellite C55-A5182: screen flickers after windows 10 upgrade....help!!!

Hi there , Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums and I understand that you are having an issue with the Touchscreen on your HP Notebook - 15-ac020nr. You had mentioned that since your Windows 10 Upgrade, it no longer works. Have you tried doing all updates (Windows, HP Support Assistant, BIOS)?Have you tried restarting the Notebook a couple of times?Have you tried to run the Windows Troubleshooter? Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10. The HP Support Assistant will also help find a proper driver for you to use. Updated Windows 10 drivers will become available on the HP Drivers and Downloads Page for your product. They will be released as they become available to HP. I did find a troubleshooting document for you called Touch Screen Issues. Although it does say it is for Windows 8, it will still work for Windows 10. Please follow the provided troubleshooting steps and re-post with the results. Have a great day!

Satellite C55-A-1N2 - Windows is broken and no access to repair option

Hello,
A friend of mine got a Satellite C55-A-1N2 brand new from november 2013 with windows 8.1.
The serial number is: yd344983s
At the beginning, there was a wifi issue.
I found lot of adware...
I uninstall most of them by hand, and clean everything with adwcleaner.
The portable works fine, i switch off the DNS client service and add anti-pupsadware in hosts file to prevent any new adwares installation.
All was ok and give it back to friend.
But at the next start up, windows was slow, unable to connect wifi, enter config panel, do anything actually.
I tried according to manual, to press F8 and power on, but that just switch on to windows login.
I tried also F12, and tried to use windows seven CD with no success.
Do you have any ideas of what i can do ?
That looks pretty bad.
Thanks.
Mickael
France.

> http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
I dont know how to access that blue menu
> As mentioned by Keany, you have to completely power OFF the system. The point is that Win 8 as well as Win > 8.1 do not power off the notebooks but set it to hybrid shut down mode in order to speed up the system boot > process.
As i said in the first post, it was no possible to do lot of things apart login, so set the option for full power off was not possible.
I manage to access to bios using F2, but was not useful (just play with CMS vs UEFI, normal boot speed ...)
Nothing to lose, i tried the "0" that lead me to HDD Recovery for a full reset.
Manual said that it will erase eveything, but actually user & documents are still here.
Now that it works fine, i set the option for full power off for more tests and acknowledgment :
- The F12 works, HDD recovery or bootable devices choice. Ok
- The 0 still lead to HDD recovery. Ok
- The F8 still does nothing ... ??!! Strange !
So manual are not very accurate on this model, *but my job is done and i did recovery dvds for next time.*
Thanks.

SLow WIFI toshiba satellite C55-a and windows 8

Hi I recently bought a new laptop toshiba satellite C55-A with windows 8 on it. My older laptop runs super fast with my WIFI internet. The new one goes like SLOW like hell. I mean I have 10 MB internet and it goes like 500 K Please I am really tired of looking on Internet to fix a problem of a NEW computer. Plus, once I plug my computer with the Internet wire it RUNS on 10 MB! THANK YOU!

Hello! I also recently purchased a Toshiba Satellite C55t-A.
We have a desktop computer that is about 3 years old and another laptop that is about 6 years old. We have an apple Ipad and 2 cell phones with wifi. All of these devices work with our WIFI from our cable internet at high speeds.
This new computer is so slow using Wifi that it isn't really feasable to use it for surfing the web.
It has ran slow on WIFI straight out of the box...nothing has changed on it. We perhaps should have returned it, but it was purchased for a specific project we needed it for on a time deadline, so it was too inconvenient to return it. After using it for the project, it was past the return date.
Anyways, I am hoping this is fixable...we would like to be able to use the laptop for online work.
This problem isn't related to the position in the house (walls or distance) or the integrity/age of the router. All other devices work at different points throughout our home with the current router. This is the only computer that will not run at an acceptable WIFI speed.
We also cannot restore the computer (it worked this way out of the box and there are too many files (hours of work) that we can't lose.
Please, I would appreciate if there is any info that could help me. I suspect some type of driver or software that came installed on the laptop must not be compatible with our router.
Thank you!
Mary

Satellite C55-A-1RG (PSCJGE) does not boot anything?

I've just bought this model today and it came win no OS installed and now I'm trying to install something on it so I can use it.
The issue is that it doesn't want to boot anything. I've tried Win7, Windows8 from DVD and USB and also downloaded Ubuntu and that did not worked either.
I did went to BIOS (or EFI I guess it's called now) and changed the boot order to DVD -> USB -> HDD but to no use.
Also secure boot is disabled. I even tried pressing F12 key and when prompted with the boot menu I've selected DVD and same no result. I just get no boot media recognized.
Any idea if there's anything that I can do to use my laptop?
Thanks.

Satellite C55-A-1RG (PSCJGE-002006G5) <- a Serbian site?
In order to boot using UEFI from the Windows 7 installation media, try this procedure.
-Power on and press F2 while the Toshiba logo is displayed to enter the UEFI Setup Menu.
-Go to the Security tab and set the "Secure Boot" setting to "Disabled".
-Go to the Advanced tab, enter "System Configuration" and set the Boot Mode to "CSM Boot."
-Press F10 to save and exit.
-Jerry

Satellite C55-A5300 64 bit Laptop Lousy Sound From Headphones

Purchased a Satellite C55-A5300 64 bit Laptop from Best Buy.Speakers work great, headphone sounds LOUSY.Tried 3 different headphones, then went back to Best Buy and tried headphones on floor model.Still lousy.It's not the headphones, or the jack.Downloaded updates for Windows 8.0 (but not 8.1).Downloaded relevent driver updates from Toshiba website.No improvement.The headphones icon does not even show up in the sound tab/Control Panel,or in the RealTek assistant software but the Speaker icon does.Going back to generic RealTek driver from RealTek website.Restarting my computer now.

I went back to Best Buy and tested headphones on the floor model of the computer I purchased.It has the exact same problem-LOUSY headphone sound.I can't believe Toshiba put out bad hardware-it has to be the RealTek driver, which is specific for this Toshiba laptop.I actually downloaded and installed the generic driver from the RealTek website,and suddenly the RealTek card was MISSING in the Device Manager list.So I reinstalled the Toshiba driver, and I'm back to square one.

Satellite C55-A-1N1 - multi touch and downloading Toshiba Life Space

Hello people,
My laptop is a Toshiba Satellite C55-A-1N1 and the Multi-touch functionality has stopped working. It is not recognising any swipes or pinches or rotation movements.
Furthermore, i would like to enquire how i can download Toshiba Life Space on this laptop please.
I would really appreciate your time and support in this matter please.
Thank you very much!

Hi
Check please touchpad settings (Properties for Synaptics) and touchpad functionality. Be sure all options you need are enabled.
Toshiba Life Space
I presume you want to use Bulletin Board and Reel Time, right? If Im remembering well this was offered few years ago and it was worked with older machines and Windows 7. These applications can be downloaded on Toshiba support and download page but I don't know if they will work with Win8.

Satellite C55-B5270, Windows 8.1 stuck at "Finalizing your settings"

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