SATELLITE C55-B5298 - Touchpad suddenly freezes
Hi everyone, I purchased this laptop, satellite c55-b5298 in february of 2015.I haven't had any problem with it but yesterday I reset my computer to factory settings (using the removeeverything and reinstall windows option). Since that I started having this problem where the touchpad pointer freezes for maybe 1 minute and then starts working again. I usually close my laptop and open it again so it works again. When it freezes I can't even right or left click anything. Using windows 8.1 64 bits and just scanned for viruses (avast) and malwares (malwarebytes) and used cclenaer but still this problem keeps happening. I checked for drivers updates (from devices manager) but it says it is updated. I also updated checked for windows update and everything was updated already. So what else can I do?
I have never been a fan of the touchpad Toshiba implemented. Do a hard reset to clear extra power from your machine. Turn your machine off. Remove all attachment wires/cables as well as the battery. Hold the power button for 30-45 seconds to clear any power going through to the machine. Place your battery back in and turn on your computer.
Post updates after.
Similar Messages
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Satellite R630-105 - touchpad temporally freezes
Hi all,
Toshiba Satellite R630-105 model.
When writing for a while (using the keyboard) without any rule-based touchpad icon character appears on the screen, and occasionally temporary freezing appears.
At the same time I use a USB mouse, and I disabled the touchpad using the Fn-F9 Tin order to eliminate the problem.
Disable USB mouse using the internal touchpad to be marked in the option menu Control Panel ->Mouse.
Synaptics currently installed driver version 15.0.12.0 dated 11.03.2010.
I also tried drivers installing at later date, but dont get a good result.
I have tried the suggested solutions but it did not work this link:
http://forums.toshiba.com/t5/Satellite-Laptops-all-other/How-to-disable-graphic-pop-up-notifications/td-p/211034
If you would appreciate a fix or suggestion for a solution.
+Message was edited: posting has been translated+As I understood your issue, the touchpad icon appear while typing and this can be solved temporally disabling the touchpad pressing the FN +F9.
Is this correct?
In my knowledge you can disable the touchpad while typing by choosing the option in Control Panel > Mouse -> Pointing device tab (in some cases its Advanced tab) -> Setting button
There is area called Operations during key input
And there you can choose the option is called Disable tapping and Disable scroll function -
Satelitte C55 B5298 Network lan driver problem
I got a problem, i got SATELLITE C55-B5298 with windows 8.1 is new. but the problem is a lost the ethernet adapter, I looked for this driver in sopport page but it doesn´t work.
what can i do, I need to use Lan no Wifi.Satellite C55-B5298
Downloads here.
RealTek LAN Driver
"Doesn't work" doesn't tell us anything. There's a message when you install it?
What shows in Device Manager (devmgmt.msc)? Attach a picture like this.
-Jerry -
Touchpad freezes and won't work. satellite c55
I have a Toshiba Satellite C55-B5272 and from day one the touchpad on this thing as sucked and it is so frustrating. The most annoying thing it will do, is the cursor will just freeze up and then I have to wait for a minute so that it can figure itself out, and then it will do it again shortly there after. I am running windows 7 64 bit, any help would be greatly appreciated.
I have been having a similar problem - Also since the time I first purchased the machine. I have a C55 Dt - B5208. It always works fine when using the mouse or the touch screen but the touch pad does crazy things that drive me crazy. At times I want to toss it out a window. It freeses frequently, It usually starts by moving iratically when sliding my finger acros it the curser will either stop or jump. It almost seems as if the touch pad becomes less sensitive and its harder for it to detect my finger. Then it freezes. Some times - but not all the time, the curser dissappears. I set the target so when that happens I hit the control button to see if I ran it off the screen but it is still on the screen. After 30 seconds or so it starts working again. The curser just re-appears and moves fine - until the next time. It seems to do this more often when I first start working with the machine and less frequently the longer I work with it. I have been unable to figure this out. It is not from anything that I have installed as it did this right from the box.
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Satellite C55-B5353 - how to disable touchpad sensor?
I'm using Windows 8.1 on a Toshiba Satellite C55-B5353. I need to disable the touchpad sensor. It's driving me crazy.
I never use swipes or touchpad gestures...I rely exclusively on keyboarding and manual use of a mouse. But on this computer, because of the touchpad sensor, I cannot type, keyboard, or use my mouse efficiently. That's because the sensor makes my cursor jump, or causes pages to scroll up and down, etc.
I've tried using the F5 key and the FN+F9 keys. It doesn't work.
Can someone please tell me what to do about this problem? I can't get any work done until I find a solution. I don't know if the problem is the Satellite C55-B5353 or Windows 8.1.Satellite C55-B5353
I've tried using the F5 key and the FN+F9 keys.
It should be either F5 or Fn + F5. See the top of p. 146 in the User's Guide.
Satellite/Satellite Pro C40/C50/C70-B Series User’s Guide
-Jerry -
Satellite C55-A-1R8 - Touchpad interference issue
I have Satellite C55-A-1R8, using Windows 8.1.
The Synaptics touchpad has always given some unpredictable results, whatever setings I have used or cancelled.
For example, it suddeny loses the ability to receive a double click, even though the icon still has 'tap to click' ticked; when I do click it, the cursor flies off into the top right corner of the screen and is difficult to control again.
The buttons continue to work normally, though, But if I sleep or hibernate the computer things are normal again immediately it wakes.
Also, the pad often picks up and moves icons/files without double clicking. I installed the most recent Synaptics driver update, but no change.
However, I am told that the casework on this model is so thin that fingers resting on it below the keyboard can interfere with the touchpad commands, and am beginning to suspect that this might be the reason for some of the odd behaviour.
If it is, can I insulate it with anything to prevent this happening?Thanks for your interest.
Yes, I have varied the touch sensitivity and also the gesture options. And I suspected a problem from when the laptop was new, but I had moved up from XP to Windows 8.1, which I found very confusing for a long while.
And the machine itself feels very different from the firmer keys of my previous (HP) model which did not permit 'touchscreen-type' features on the touchpad.
For a long time I thought it was me! Then that it might be some kind of clash between the system software and one of the programs I had installed. And for a while it appeared to happen only when I was online; but a week away from any possible wifi connection was not entirely problem-free.
The trouble is that this cursor problem is completely unpredictable, and I can't induce it at will!
I tried insulating the casework with bubblewrap, had no repetition of the problem for over a week, then it started to happen again.
I think the factory settings might be the only way forward - at least I now have a better idea of how 8.1 works. -
Windows 7 64 Bit drivers for Toshiba Satellite C55-A5180 part number PSCJEU-00F001
Toshiba Satellite C55-A5180 part number PSCJEU-00F001
Drivers needed to install Windows 7 64 Bit on Satellite C55-A5180 part number PSCJEU-00F001
Edited to add new location for the video driver
Drivers where downloaded from here http://support.toshiba.com/support/modelHome?freeText=1200008363
And here
http://www.toshiba.eu/innovation/download_drivers_bios.jsp?service=EU&selCategory=2&selFamily=2&selS...
And here
http://support.toshiba.com/support/modelHome?freeText=1200007439
And Intel page here
Intel HD graphics driver http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
Toshiba Driver installation instructions
http://support1.toshiba-tro.de/tedd-files2/0/install-20140521160649.zip
Intel Chipset SW Installation Utility http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40216100a.exe
Intel Trusted Execution Engine Interface
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40215000b.exe
This post has the video driver - Here
Intel® Iris™ and HD graphics Driver 15.33.22.64.3621 for Windows* 7/8/8.1 64-bit
down the page you will find the driver - win64_153322.exe
Realtek Card Reader
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40217200c.exe
RealTek LAN Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40215100c.exe
RealTek wireless LAN Driver
http://support.toshiba-tro.de/tools/eula/calleula.asp?ID=91194
USB3.0 Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40219400c.exe
Synaptics TouchPad Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40213500e.exe
After installing I had to enter the file and run from setup.exe because it did not install from the Toshiba installer, it only unzipped the file and saved it.
You may want to try this older Synaptics touch Pad Driver
http://support1.toshiba-tro.de/tedd-files2/0/tpdrv-20130730102013.zip
Toshiba Value added Package
http://support1.toshiba-tro.de/tedd-files2/0/vap-20130916115251.zip
Toshiba Service Station
http://support1.toshiba-tro.de/tedd-files2/0/sest-20130730134053.zip
Toshiba PC Health Monitor
http://support1.toshiba-tro.de/tedd-files2/0/pchm-20130730130641.zip
Toshiba HDD/SDD Alert Utility
http://support1.toshiba-tro.de/tedd-files2/0/hdsdal-20130730121320.zip
Toshiba Peakshift Control
http://support1.toshiba-tro.de/tedd-files2/0/tpsctrl-20130916091602.zip
Toshiba HW setup (Hardware setup)
http://support1.toshiba-tro.de/tedd-files2/0/thws-20130916090522.zip
Toshiba Disc Creator
http://support1.toshiba-tro.de/tedd-files2/0/dcr-20130730110923.zip
Toshiba Web Camera Application works for windows 7 or 8
http://cdgenp01.csd.toshiba.com/content/support/downloads/TC30463200A.exe
Toshiba Video Player
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc30647200a.exe
Toshiba recovery media creator
http://support1.toshiba-tro.de/tedd-files2/0/trmc-20130730133957.zip
All programs seam to work except HWsetup. Flashcards show up when using special function keys except for the volume, the volume special function keys work to turn volume up and down but you don’t see the flash cards, and of course there is no recovery partition so the recovery media creator cannot burn recovery media.
Updated to show instructions and pictures 8-24-2014
Instructions for changeing to from Windows 8 to windows 7.
INSTRUCTIONS:
First - Burn recovery media before you make any changes! -You may want or need to go back to windows 8 later-
Update BIOS to newest bios version, the C55 and possibly other models will not support CSM boot mode with the older bios versions.
Second -
Important Bios changes when changing from Windows 8 to Windows 7:
Completely shut down laptop (Shut down Windows 8 while pressing the Shift key to completely power off.) then restart computer and hold f2 when the screen goes black and wait for the bios setup utility to launch.
Select advanced, then system configuration, then boot mode
UEFI and CSM or legacy (UEFI for Windows 8 and CSM or legacy for windows 7)
For windows 7 change to CSM or Legacy mode.
Third - Also in bios setup utility select - Security, then Secure Boot, then you have to disable secure boot for windows 7.
You will need to delete all partitions before installing windows 7 this is done forth step.
Forth - Insert your windows 7 disc and select custom install, your partitions should show up - click on each one and below you will see advanced drive options, click that and you will have options to format - format each one, then delete each one. You will be left with one raw partition, select to install and windows will do the rest while installing the operating system.
Fifth - install drivers
Installation order is important:
Install chipset driver then video driver before other drivers. Then install Toshiba Value added package before other applications
-See attached pictures that show installed applications-
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****
Solved!
Go to Solution.
Attachments:
programs5.png 1040 KB
programs3.png 193 KBThat should work as well for all the models in part-number family PSCJEU. At least these, probably more..
Satellite C55-A5104 (PSCJEU-00K00R)
Satellite C55-A5105 (PSCJEU-00K018)
Satellite C55-A5180 (PSCJEU-00F001)
Satellite C55-A5190 (PSCJEU-00L001)
Satellite C55-A5140 (PSCJEU-00K001)
Satellite C55-A5137 (PSCJEU-036012)
Satellite C55T-A5123 (PSCJEU-01G00Q)
-Jerry -
Cannot use the F1-12 functions on my Satellite C55-A-19K
Hello there
Satellite C55-A-19K have an keyboard drivers?
I cannot use the F1-12 functions and cannot get the wireless on since its on the keyboard...
Can some 1 help please?Hi
The basic setting on these models is that the special functions on the [F1]-[F12] keys are used without [FN].
So for example activating / deactivating the touchpad is done from [F5] (not [FN] [F5])
It is also possible to change this behaviour. Setting the Function-keys to traditional mode in the BIOS will revert back to the keys used along with [FN].
So activating / deactivating the touchpad in traditional function key mode, requires [FN] [F5].
So be sure to check your function key behavoiur - if you have set it to use [FN] first or not.
And keep in mind that in case the current mode is not what you want, you may change it.
Hope this helps
BR Tom
Message was edited by: MannerhagenVPO -
Satellite C55-A5300 64 bit Laptop Lousy Sound From Headphones
Purchased a Satellite C55-A5300 64 bit Laptop from Best Buy.Speakers work great, headphone sounds LOUSY.Tried 3 different headphones, then went back to Best Buy and tried headphones on floor model.Still lousy.It's not the headphones, or the jack.Downloaded updates for Windows 8.0 (but not 8.1).Downloaded relevent driver updates from Toshiba website.No improvement.The headphones icon does not even show up in the sound tab/Control Panel,or in the RealTek assistant software but the Speaker icon does.Going back to generic RealTek driver from RealTek website.Restarting my computer now.
I went back to Best Buy and tested headphones on the floor model of the computer I purchased.It has the exact same problem-LOUSY headphone sound.I can't believe Toshiba put out bad hardware-it has to be the RealTek driver, which is specific for this Toshiba laptop.I actually downloaded and installed the generic driver from the RealTek website,and suddenly the RealTek card was MISSING in the Device Manager list.So I reinstalled the Toshiba driver, and I'm back to square one.
-
Satellite C55-A-1N1 - multi touch and downloading Toshiba Life Space
Hello people,
My laptop is a Toshiba Satellite C55-A-1N1 and the Multi-touch functionality has stopped working. It is not recognising any swipes or pinches or rotation movements.
Furthermore, i would like to enquire how i can download Toshiba Life Space on this laptop please.
I would really appreciate your time and support in this matter please.
Thank you very much!Hi
Check please touchpad settings (Properties for Synaptics) and touchpad functionality. Be sure all options you need are enabled.
Toshiba Life Space
I presume you want to use Bulletin Board and Reel Time, right? If Im remembering well this was offered few years ago and it was worked with older machines and Windows 7. These applications can be downloaded on Toshiba support and download page but I don't know if they will work with Win8. -
My laptop touchpad keeps freezing
My laptop touchpad sometimes suddenly freezes and I am unable to move my cursor.I have to either plug in a mouse or restart my laptop to be able to move the cursor again. I have updated synaptics drivers, installed from Hp site. My friend having similar model laptop faces the same problem. Further I would like to add that the problem persisted ever before updating the driver. Any help is welcomed
Same here...My HP Pavilion g6-2208au is doing exactly the same thing...Have updated the driver..uninstalled and re-installed the driver and it seems to work when it wants to, which is not very often..The Synaptic program seems to disapear from the control panel as well.....Very frustrating.....
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Toshiba Satellite C55 function key and Mic
I want to report that the Windows 10 upgrade is working well in Satellite C55 series, but some function keys are not responding (working) such as F12 Key that his function is enable/disable Airplane Mode, F5 key that his function is enable/disable touchpad. These function keys does not work, others run smoothly. So, I want to recover the key functionality. In total the function keys are 12 from F1 to F12. attached manual of the laptop. And when I plug my headphones (without microphone) to the laptop, the laptop can't receive sound from the integrated microphone, until I unplug my headphones, the laptop can receive sound from the integrated mic. It happens in Windows 8.1 and here in Windows 10. I don't what can I do?
Satellite C55-B5362 (PSCLUU-04N004)
Downloads here. I don't know which of those drivers/utilities needs to be reinstalled. Maybe you can let us know what happens.
Some Windows 10 updates here after you paste in your part number (PSCLUU-04N004).
For the Fx keys, try installing
Toshiba System Driver -
Macbook Pro mid 2009 13 inch suddenly freezes and grey screen appears stating press key to restart
Macbook Pro mid 2009 13 inch suddenly freezes and grey screen appears stating press key to restart. Here is my recent crash report. Please help me.
Anonymous UUID:
714EBD8C-083D-E200-A9BD-6F925A8F8F14
Thu May 29 22:30:04 2014
panic(cpu 0 caller 0xffffff80026dbf5e): Kernel trap at 0xffffff80026d1197, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffef8022f973c8, CR3: 0x0000000089778000, CR4: 0x0000000000000660
RAX: 0x000000000000001c, RBX: 0x00000000e00002c2, RCX: 0xffffff8002abb7d4, RDX: 0xffffef8022f973c0
RSP: 0xffffff800d2cb6a0, RBP: 0xffffff800d2cb6a0, RSI: 0x0000000000000001, RDI: 0xffffef8022f973c0
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0xffffff8014ea65e8, R11: 0xffffff809b3160f0
R12: 0xffffef8022f973c0, R13: 0x0000000000000001, R14: 0xffffff800d2cb6ec, R15: 0x0000000000000001
RFL: 0x0000000000010202, RIP: 0xffffff80026d1197, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef8022f973c8, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff800d2cb330 : 0xffffff8002622fa9
0xffffff800d2cb3b0 : 0xffffff80026dbf5e
0xffffff800d2cb580 : 0xffffff80026f3456
0xffffff800d2cb5a0 : 0xffffff80026d1197
0xffffff800d2cb6a0 : 0xffffff80026afd0e
0xffffff800d2cb6d0 : 0xffffff8002abb751
0xffffff800d2cb710 : 0xffffff8002abb54f
0xffffff800d2cb760 : 0xffffff7f8413fd2f
0xffffff800d2cb7a0 : 0xffffff7f84188b21
0xffffff800d2cb7e0 : 0xffffff7f841708d2
0xffffff800d2cb850 : 0xffffff7f84170fc8
0xffffff800d2cb890 : 0xffffff7f8413dfea
0xffffff800d2cba10 : 0xffffff7f8416d940
0xffffff800d2cbad0 : 0xffffff7f8413cad9
0xffffff800d2cbb20 : 0xffffff8002acea56
0xffffff800d2cbb40 : 0xffffff8002ad0051
0xffffff800d2cbba0 : 0xffffff8002acdabf
0xffffff800d2cbcf0 : 0xffffff80026b66a8
0xffffff800d2cbe00 : 0xffffff8002626bf1
0xffffff800d2cbe30 : 0xffffff80026139f5
0xffffff800d2cbea0 : 0xffffff800261e043
0xffffff800d2cbf20 : 0xffffff80026c975d
0xffffff800d2cbfb0 : 0xffffff80026f3a28
Kernel Extensions in backtrace:
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f84 12b000->0xffffff7f841f5fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f82cbe000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f8324b000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83208000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8325b000
BSD process name corresponding to current thread: Skype
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:
0x0000000002400000
Kernel text base: 0xffffff8002600000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 60200033152435
last loaded kext at 44797399467641: com.apple.filesystems.smbfs
2.0.2 (addr 0xffffff7f84b15000, size 335872)
last unloaded kext at 15796237223278: com.apple.macos.driver.AppleUSBEthernetHost
7.0 (addr 0xffffff7f84b15000, size 20480)
loaded kexts:
net.telestream.driver.TelestreamAudio
1.1.0
com.rim.driver.BlackBerryUSBDriverInt
0.0.97
com.apple.filesystems.smbfs
2.0.2
com.apple.filesystems.ntfs
3.11
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.driver.AGPM
100.14.15
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.6.1f2
com.apple.driver.AppleMikeyDriver
2.6.1f2
com.apple.GeForceTesla
8.2.4
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AudioAUUC
1.60
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.iokit.IOBluetoothSerialManager
4.2.4f1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleFWOHCI
5.0.2
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.nvenet
2.0.21
com.apple.driver.AppleUSBOHCI
656.4.1
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
217.92.1
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
217.92.1
com.apple.AppleGraphicsDeviceControl
3.5.26
com.apple.kext.triggers
1.0
com.apple.driver.DspFuncLib
2.6.1f2
com.apple.vecLib.kext
1.0.0
com.apple.driver.AppleHDAController
2.6.1f2
com.apple.iokit.IOHDAFamily
2.6.1f2
com.apple.nvidia.classic.NVDANV50HalTesla
8.2.4
com.apple.nvidia.classic.NVDAResmanTesla
8.2.4
com.apple.iokit.IOAudioFamily
1.9.7fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91.1
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.4f1
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.7.0d11
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.driver.NVSMU
2.2.9
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOUSBFamily
677.4.0
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread
1
com.apple.kec.corecrypto
1.0
System Profile:
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 6 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384842304E532D434720
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Wireless Optical Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 6 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384842304E532D434720
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Wireless Optical Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:riyazfrombangalore,
your 13-inch Mid 2009 MacBook Pro requires 1066 MHz RAM, but you have 1333 MHz RAM installed. Try replacing the 1333 MHz RAM with 1066 MHz RAM — Macs can be picky about the RAM which they find acceptable. -
For the past month or more I've encountered what I consider to be quite a serios problem with my Macbook pro. The laptop suddenly freezes without warning, the screen turns black, while the hard drive apparently stals and the system no longer responds. The only way to resolve this issues is to restart the computer via a hard reset. After restarting, an error message box shows up asking me to report the error, which I've already done on numerous occassions. The problem occurs at a frequency of 1 every 2-3 days, sometimes more often than that. The error message that comes up is very complicated but contains some key words amongst which includes "kernel." This makes me believe that it's an issue with the video card, and was wondering how I can remediate this problem so as to get the normal function of my laptop back. If anyone can be of any help, I would greatly appreciate it.
AndreiFor the past month or more I've encountered what I consider to be quite a serios problem with my Macbook pro. The laptop suddenly freezes without warning, the screen turns black, while the hard drive apparently stals and the system no longer responds. The only way to resolve this issues is to restart the computer via a hard reset. After restarting, an error message box shows up asking me to report the error, which I've already done on numerous occassions. The problem occurs at a frequency of 1 every 2-3 days, sometimes more often than that. The error message that comes up is very complicated but contains some key words amongst which includes "kernel." This makes me believe that it's an issue with the video card, and was wondering how I can remediate this problem so as to get the normal function of my laptop back. If anyone can be of any help, I would greatly appreciate it.
Andrei -
HP Pavilion dm1-4000au Entertainment Notebook PC_Keyboard and Touchpad Suddenly Stops Working
Hi there,
I have an HP Pavilion dm1-4000au Entertainment Notebook PC (QG411PA) running Windows 7 Ultimate 32-bit for more than a couple of years already. During those times up until now, whenever my laptop is on standby for an hour or so, its keyboard and touchpad suddenly stops working, regardless if its running on battery or on AC power.
I always ensure that I have an external mouse in order for me to navigate properly and pull up the on-screen keyboard in order to type once that issue arises.
All appears to be updated in terms of Windows Updates and I even reformatted it, but issue still persists.
Is this particular issue that I am experiencing a harware issue? Perhaps a software issue? Or maybe a defective model itself?
Your prompt response is highly appreciated.
Sincerely,
Led
This question was solved.
View Solution.Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site
Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
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