Satellite C660-171 - Bluescreen and can't start Windows

Hello
So I start my laptop up put password in then get a blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL then it boots to the start in screen so I go in safe mode then I get blue screen again which says problem been detected Windows shut down!
So how do I get around this the stupid laptop is only 2 days old is there any way to restore it to factory settings or uninstall certain things to try and fix it? I'm not too computer savvy so any help would be appreciated

Cant read the user guide because its on the computer thanks for the info i tried the factory restore but it seemed to get stuck or was taking an age to install so i had to shut it down ( it was late i needed sleep for work ) and now when i start the comp up it tries the instalation but i get an error message saying computer was turned off while installing restart and try again but the repair computer option is not there after i f8 it have i screwed it up bigtime?

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Hey,
And why do you think the hard drive is defective?
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>My question is, is it easy to fix & if not where is the best place to take it to get fixed. Said I was pretty dense
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This question was solved.
View Solution.

Hi,
Here's an alternative option you could try.
Before trying the following, make sure you can still read the entire 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
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Windows 7 Home Premium SP1 64 bit.
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Microsoft MVP - Windows Experience

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