Satellite C660 - Extended Warranty - incorrect Serial No.

I am currently experiencing BSOD on my 2 year old C660 laptop - last year I took out extended warranty for 3 years and I have just realised that the serial no. on the warranty is incorrect (there is a 6 instead of an 8).
I guess I should get this resolved before I try to make use of the warranty provision - how do I go about it?
Thanks.

Im wondering how it was possible to register extended warranty using wrong serial number.
Hmm anyway, I think first of all you should check if warranty is still valid.
The Toshiba unit details would provide you the essential details:
http://aps2.toshiba-tro.de/unitdetails/
After that you could contact the Toshiba authorized service provider in your country in order to agree next steps

Similar Messages

  • Satellite C660-1J2: Toshiba warranty in Madagascar

    Hi everybody
    I have bought Toshiba Satellite C660 1J2 from Belgique and i live in Madagascar.
    There is no Toshiba official partner in Antananarivo
    So where can i go to repair my computer?
    The warranty is still working
    Thank you!

    Hi
    It seems that Toshiba ASP is not available in Madagascar but it look like one ASP is available on Reunion:
    <img src='http://img600.imageshack.us/img600/3782/captureagk.png' width=530px>
    Here you can find all ASPs worldwide
    http://eu.computers.toshiba-europe.com/innovation/generic/ASP_SUPPORT
    Did you purchase an extended warranty / service?
    Im asking because the EMEA limited standard warranty is available only in EMEA region.
    So you will need to get in contact with an ASP in Belgium
    but it seems that only your HDD needs to be replaced... so maybe the ASP could send you the new HDD and you could replace this yourself

  • Satellite P750/02L - Extended Warranty question

    Hey
    I was wondering if anyone could help me about my extended warranty.
    My computers recently been playing up and I need to take it back in but its past its limited warrant and I have lost track of my extended warranty.
    I have a Laptop Satellite P750/02L. I remember registering for the extended warranty on the Mytoshiba.com.au website but can't find a copy of it saying that it has the 2 year warranty and I was wondering where I could find it.
    I really hope someone can help me.

    Hi
    Get in contact with Toshiba service center in your country Australia and they should be able to check if your notebook is covered by warranty:
    http://www.mytoshiba.com.au/service-centres

  • Satellite Pro P100: Is the extended warranty available?

    Hi, just about to buy a Satellite Pro P100, however when looking at the warranty I can't see this model on the list of machines covered by the extended warranty available from Toshiba.
    Any ideas ?
    It makes me slightly nervous if Toshiba don't cover this model for extended warranty.

    Hi,
    Yes the Satellite Pro 100 was the one, following link:
    http://uk.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/model_index_page.jsp?service=UK&ID=2327#satpro_p10 0
    I believe it's fairly new, however when I go to the Toshiba support page and follow the link for extended warranties it doesnt appear on the list of machines that are covered.
    I'm looking to buy this machine as a desktop replacement, however I did read a report on Zdnet Australia which gave reader comments on build quility and reliability which concerned me abit.
    http://www.zdnet.com.au/reviews/hardware/notebooks/soa/First_Take_Toshiba_Satellite_Pro_P100/0,39023407,39234235,00.htm?feed=rss#talkback
    Other option on my list is a one non Toshiba notebook, however they are currently using an ATI x1400 graphics card - I'd sooner opt for Nvidia.
    > Hi
    >
    > Did you mean Satellite Pro P100 or Satellite
    > P100-xxx?
    > I asked it because I don't found any Satellite Pro
    > P100 notebooks on the Toshiba website. Only Satellite
    > P100-xxx units are available and these notebooks are
    > very new. Maybe you have checked the wrong warranty
    > list?
    >
    > Ps: I can't believe that extended warranty is not
    > available on this unit.
    [Edited by: admin on 27-Apr-06 23:26]

  • Extended warranty for Satellite A300-15C

    Hi
    I am new here so sorry if I posted it under wrong thread.
    I want to buy extended warranty for Satellite A300-15C (1+1 standard warranty) so I wanna ask which warranty package gives the longest protection for this model.
    2+2 is the longest? ID: SE5054I-PDB.
    Secondly, and more importantly, the laptop is more than 1 year old. When i was buying it, in retail store they told me that the extended warranty can be activated at any time, but now I see that there is this 30 days deadline policy. Is there any way how to overcome?
    Thanks

    Hello Pingo
    You must understand that this forum is user-to-user forum and what you need is expert advice. So I recommend you to contact nearest Toshiba authorized service provider and order best extended warranty option.
    At first you can visit Toshiba support page and pick up some info about warranty options.
    The link is http://eu.computers.toshiba-europe.com > Peripherals & Services
    On the same page under Support & Download > Find an ASP you can find address and phone number of your nearest ASP.

  • Satellite C660-174 - Rattling covered by warranty?

    I have a Toshiba Satellite C660-174 and it rattles in the top right hand corner near the CD drive as if something is loose.
    I am wondering if i should send the laptop back to be repaired under the warranty or if there is a way to solve the problem myself?
    Thank you

    Hi Parkish,
    Usually this rattling should also be covered by warranty because it seems to be a hardware malfunction and its not a software problem.
    You should contact nearest authorized service provider, then you can ask for help and the guys will do everything to help you.
    Here is a list of them:
    http://eu.computers.toshiba-europe.com > Support & Downloads > Find an ASP

  • After Recovery with CD Satellite C660-1FE keyboard does NOT work

    Hello,
    A month ago I purchased a Toshiba C660-1FE. After three weeks my HD broke down. I bought a new HD from Western Digital and replaced the broken HD. As I did not make an recovery image of my HD, I had to order the Product recovery discs off the Toshiba website (3 discs, of which disc 1 and 3 were the only one's required for installation).
    Now, I have the problem that my laptop keyboard does not work. I am currently using a USB keyboard and mouse to replace my keyboard and touchpad of the laptop.
    The laptop keyboard works fine in BIOS. Therefore, I hope it's just a driver problem.
    I have:
    tried finding and installing lots of drivers on from the toshiba website, no result.
    tried changing settings in the bios (usb enable/disable).
    tried to fix the problem by re-installing the entire computer again several times.
    The keyboard seems to work until windows loads. When the system is starting up I can press caps lock and num lock and the green lights come on. This all stops working once the windows startup symbol appears.
    Perhaps a second problem in the device manager: under the display-adapter, 2 subcategories have exclamation marks: it says Mobile Intel(R) 4 series express chipset family twice! I can't seems to fix these with any drivers I can find either. When I check the settings I have this message (google translate since it was in dutch):
    +The digital signature for the drivers for this device is required, can not be verified. Possible after a recent hardware or software change a file that is installed incorrectly signed or damaged, or is malicious software installed from an unknown source. (Code 52)+
    +You need to restart the computer to this device changes to take effect.+ (obviously I tried that too)
    Can someone please give me some help? I am at the end of my wits.
    Sincerely,
    Daniel

    Hi MisterX,
    thank you for your response. I have tried these things and there is no such thing as PS2/keyboard in device manager. It's as if the Hardware is not even recognizable in windows. I am starting to doubt whether I got the right Backup CD.
    I wrote the following e-mail to [email protected]:
    +Dear Toshiba,+
    +after receiving the recovery CD's for my toshiba c660-1FE, it turns out that the drivers for the keyboard and touchpad are not installed. I have tried many things to get around this but it seems to me that I have received the wrong product recovery CD's. The chipset drivers are not the right ones, the overall layout of this version of windows 7 is different from before and when looking for answers in the toshiba forum I have concluded that the recovery CD's could be the wrong ones.+
    +My laptop: Satellite C660-1FE+
    +serial: 5B378048K+
    +Part-nr: PSC0LE 02M0TU26DU+
    +Recovery CD's I received are CD's 1-3 with serial R14254DU+
    +Would you be so kind to check whether these CD's should be 100% compatible with my laptop?+
    +This would be greatly appreciated,+
    +Daniel+
    MisterX, do you know any other emails I can forward this too? Or anyone who could perhaps tell me if I got the right CD's? They are taking their time to respong to this...
    Kind regards,
    Daniel

  • System Restore problem on Satellite C660-115

    Hello everyone,
    The Satellite C660-115 my niece has a problem and I would like to make it serviceable for his Christmas.
    Turning on the computer's voltage giving as final result the message: * Can not find the operating system will ", so I tried System Restore by first pressing the 0 key, and after many tests, changing the order of the boot and the other (with F2 or F12) ... But there was nothing.
    From there, I realized that I could not go further without original recovery DVD from Toshiba. So I ordered last Saturday and got today Thursday. After as indicated by Toshiba (boot sequence beginning on CD drive), the system begins to upload (Windows is loading files ...) and then propose, on a nice table, the available languages, and choose .. .dropoff window
    If, until then, everything seemed to unfold as it should, that's that clicking the "next" button to validate my choice of language an error message appears in a dialog box named RecoGUI:
    ERROR:. IOCTL_GET_DISK_LENGTH _INFO \\ \ PHYSICALDRIVE0 The device is not ready.
    When I press OK, then it is in French:
    The hard disk # 0 is not available or incorrect RAID configuration!
    I still presses OK (I do not have much choice) and then present the following window restoration that requires me to validate the language of the operating system to install ... French (Windows Win 7)
    and states: The current size of restoration is to: Expert Mode
    Again, I click OK and a warning box warns me that: All hard drives will be completely erased. Would you like to continue?
    OK ... and cmd prompt appears that says (in short)
    Checking for Drive V: V Drive not mounted ...
    Ckecking for Drive C: ... C: unmounted!
    ending with: ERROR Copying of Recovery Base files failed!
    Press any key to continue (if I do, I find the Toshiba screen, and another cmd prompt that says so;
    Waiting for ODD To Become available ...
    ODD Drive D: ready.
    Check for medium in Drive D; ...
    Continue ...
    Drvload: Successfully loaded X: \ Windows \ inf \ battery.inf.
    No RAID - Normally continues ...
    Installation in progress ...
    Press any key to continue ... which, if I do, then placed below:
    X: \ Windows \ system32>
    That's where I stayed, because I always come back to the same.
    Could someone be kind enough to help me solve this problem?
    A big thank you in advance ...
    +Message was edited & translated+

    From my point of few we should consider two possible issues.
    1) faulty image on the new recovery disk
    2) problem with HDD as well as the partitions
    In my opinion you should check the HDD firstly.
    You can run some tests, for example you could try to install the Windows system using a clean Microsoft Windows CD (image)
    Windows 7 Home Premium 64bit image can be downloaded here:
    http://msft-dnl.digitalrivercontent.net/msvista/pub/X15-65733/X15-65733.iso
    But of course, you will not be able to activate this system without a valid serial key
    So you can use this image just for testing purposes.
    In case the image installation would run flawlessly, your recovery installation problem might be related to the faulty recovery media.
    In such case you should try to contact the recovery media provider in order to get another, new good working media.

  • New Satellite C660-1F1 windows 64-bit -cant use graphics editing software

    Hi Guys....any help appreciated...this is the message I sent to Toshiba support but they are taking their time getting back to me:
    Important information: Satellite C660-1F1
    Key Features
    - Genuine Windows 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
    - Intel Core i3-380M Processor
    - DVD-SuperMulti +-R (Double Layer)
    - 2048 MB DDR3 RAM (1066MHz)
    - 39.6cm (15.6") TruBrite HD (1366 x 768) High Brightness display with LED backlight with 16:9 aspect ratio
    Hi... I purchased my laptop about a month ago from Argos and it has a 2 year warranty. I have one big problem - the 2 main graphics editing programmes that I use do not work. Both Corel Paintshop Photo Pro x3 and Adobe CS5 can both be installed and opened but as soon as I try to save a photo or edit a photo both of the programmes crash and i have to close it down by using end task in task manager.
    This happened when I installed the full versions of both programmes which I purchased and it also happens when you download the trial versions from both the Corel and the Adobe download sites. I have been on so many help forums for both adobe and corel and the most helpful pointer came from one of the designers at Adobe - a Chris Cox.
    He very logically stated that as it happened in both of these 2 graphics editing packages that it was most likely a problem with the graphics card drivers or the actual graphics card hardware. I purchased a 64-bit operating system to handle precisely these 2 programmes which can be exhausting on the system. I know i only have 2 GB RAM at the moment but it has been happening with other people...some who even have 8GB and 16GB of RAM which is what I will have in the next few weeks. However, not if I cannot rectify this problem. Please can you help/advise the best solution. This seems to be a problem only with the 64-bit systems. Both Adobe and Corel are 64-bit compatible.
    There is also a message that appears when I open Adobe Photoshop CS5 Extended....which is as follows:
    ...."Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements, Check the video card manufacturers website for the latest software."
    I then click that message away ....use the programme, edit something, try to save and it crashes. I have gone through all troubleshooting directions and ran countless diagnostics but there only seems to be one common denominator between the 2 different programmes and that is my Toshiba laptop.... I even tried installing another large photo editing software package to test it and I had the same result - an application crash.
    Please help! Thanking you in advance.
    Kind regards
    John

    Hello John
    Have you already got some answer from Toshiba?
    What to say my friend? In my opinion the best advice you can get from Corel and Adobe. They have best experience with own product and have probably tested them on different hardware platforms.
    Notebook manufacturers offer different notebook models with different hardware configurations. Some of them are cheap and offered with average hardware. The performance is not the best but good enough for every day activities like internet, office, mailing and so on.
    On other hand there are notebooks with excellent and powerful hardware. Very often such notebooks cost twice as much as cheap low budget products.
    Please dont understand me wrong but your C notebook is not the best one for usage with such powerful software.
    I really dont know what Toshiba can do about it. I can imagine that you need other graphic driver but graphic driver support for mobile computers is pretty limited and I dont think you can do much about that.
    What you can try is to download and install driver from graphic card manufacturer but you must do this on your own risk.
    Sorry friend but I dont have any other advice for you. I just think youve bought wrong notebook for such complex graphic operations. 2 GB RAM? I dont know.
    Good luck.

  • I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. The recycled the drive i

    I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. They recycled the drive immediately (like a fool I didn't ask for it back to get the data off it.) But luckily I have all my data on CrashPlan. I downloaded it and it worked great except I downloaded it to the desktop and not the original location so it got squirrely. I also have an external 1.5Tb drive that I wanted to make bootable so I installed Mavericks 10.9.3 . I then went ahead and installed it on the newly installed drive too.
    I think that because I have a new drive Adobe thinks I have a news computer. I bought the 27" Mac brand new from Ebay and it came loaded with software, including CS6. I have a serial number for CS6 but Adobe said it wasn't valid. (I have owned CS2, CS4 and now CS6 which came preloaded onto the Mac by the seller who told me that the software was registered to the Mac???
    I am going to re-download the backup but this time to the original location (I still don't think it will work with Adobe. What can I do about this?
    iMac 27-inch, Late 2012
    Processor  3.2 GHz Intel Core i5
    Memory  32 GB 1600 MHz DDR3
    Graphics  NVIDIA GeForce GTX 675MX 1024 MB
    Software  OS X 10.9.3 (13D65)@

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Cost of extended warranty ipad 4

    Is the cost of extended warranty worth it?

    In my opinion, yes. One drop of your device that damages the device more than pays for the cost of AppleCare+. You get two incidents within a two year period with the cost to replace at $79.00. Much cheaper than the out of warranty repair. As long as Apple can read the serial number, regardless of the damage, Apple will replace the device.

  • Satellite C660 - No Display

    I have a Satellite C660 laptop that is only a couple of months old and not used too much. I turned it on the other day, but the screen is completely blank. The laptop is making 'bleeping' sounds. One, quite high longish bleep, followed by the same pitch but two bleeps in quick succession. This cylce occurs every 30 seconds or so. It doesn't matter whether it is plugged in or running on the battery, the results are the same. I have also noticed that the machine is not getting that warm. When I had the laptop plugged in earlier I had to leave it for a while to answer the phone. Since it has not been working the laptop has one red light and one green light - none flashing. When I returned after about 10 minutes, both lights had turned to green and the bleeping was the same. I have went through the users manual and have tried the suggestions re: screen contrast, brightness and so on, but nothing is happening. I'm pretty p----d off as the laptop is only a few weeks old as I mentioned earlier.. Any help would be appreciated. PS - it is still under warranty.

    Hello
    If your notebook isnt able to start and makes only some beeping sounds it means that a hardware malfunction was detected. Its not a software problem so you must contact an authorized service provider and let the guys check your unit for errors.
    Its good that the notebook is still under warranty because such hardware repairs are for free and covered by warranty. So get in contact with your local authorized service provider and ask for help. Im sure the problem can be clarified with the guys :)

  • Satellite C660 - DVD player keeps ejecting

    Hi
    This is a problem that has only just started. Every time I power notebook up the first thing it does is eject the DVD player which is empty. It also does the same after power save mode has been on. Notebook runs fine otherwise, its not a major problem, just annoying.
    Any help would be much appreciated.
    Thanks.

    Hi Darkhorse99,
    To be honest this must be a malfunction of CD/DVD drive. I dont have another explanation for this strange behavior.
    How old is your Satellite C660?
    If its still under warranty an authorized service provider can replace the drive for free.
    Have a look here:
    http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

  • Can I purchase warranty, or extended warranty for the used iPad I purchased?

    I've just purchased an iPad 3g that is in pristine - like new condition, works beautifully and has no flaws of ANY kind.
    Do I have the option to purchase the warranty? or extended warranty?
    Or does any of the original warranty transfer to me?
    (I did already go to the Apple website and register the product via serial number under my name.)
    Thanks!
    -Love it by the way!

    If you live in the U.S.... the device is covered under the warranty for one year from the date of purchase - no matter who owns it. I would make sure that I had the original receipt for the purchase of the iPad just so that you can document the original purchase. You cannot buy an AppleCare+ extended warranty now - if you live in the U.S.
    However, there seems to be some confusion as to whether you can still purchase the old Apple Care warranty in the U.S. it is no longer listed in the Apple Online Store. You would have to call Apple to find out for sure.
    If the owner has the AppleCare+ extended warranty, it can be transferred to you according to these terms.
    10. Transfer of Plan
    Subject to the restrictions set forth below, you may make a one-time permanent transfer of all of your rights under the Plan to another party, provided that: (a) the transfer includes the original proof of purchase, the Plan's Confirmation and all of the Plan's printed materials and these Terms and Conditions; (b) you notify Apple of the transfer by sending, faxing or e-mailing notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217-AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 916- 405-3655 or [email protected], respectively, and (c) the party receiving the Plan accepts the terms and conditions of the Plan. When notifying Apple of the transfer of the Plan, you must provide the Plan Agreement Number, the serial number of the Covered iPad being transferred, and the name, address, telephone number and email address of the new owner.
    http://images.apple.com/legal/applecare/docs/applecareplusforipadenglish.pdf

  • Re: Can I extend the extended warranty for another year?

    I had previously purchased extended warranty on purchase of the machine A660. Can I extend it for another year?
    Thanks :)

    > But when I try to purchase one it does proceed.
    You can purchase such extension only if your model is covered by such service. As far as I know you have to input always the notebooks serial number just to check if an service (warranty extension) is possible or not.
    In case such extension isnt possible, you will not be able to purchase it

Maybe you are looking for