Satellite C660 - Intermittent boot failure

For the past month my Satellite C660 intermittently refuses to boot. Frequency of failure appears to be increasing.
The drive light comes on, the fan runs for 5 seconds (sometimes 15seconds with a speed increase at the end) and then the machine shuts down.
No bios display.
This happens with battery only, PSU only or both connected. With HDD in or out, with or without ram.
Bios has been reset and updated and the bios battery replaced.
No loose connections internally.
PSU produces 19.3V DC.
No obvious pattern as to when it will boot, but when it does W7 runs fine.
Would be grateful for any input.

As a corollary, the machine will reboot OK if the power is removed for 2-3 minutes.
That applies if it has been running from the battery or the psu.
It seems that it is retaining the 'shut down' state while there is power available either via the battery or the psu.
It's liveable with, but it would be good to know just why it's happening or if there's a better solution than pulling the battery/switching off the psu's supply.

Similar Messages

[Solved] Intermittent Boot Failure

I power down my PC and take a day off every week. Last week when I rebooted I had a problem of "unable to find root device" and I followed forum posts and also found this FAQ: After updating my system, I get a "unable to find root device" error after rebooting and my system will no longer boot and I did the "chroot and re-generate initramfs image" procedure and then I think it failed still to boot once and then it just booted and worked.
Anyhow this week when I rebooted I got the same "unable to find root device" problem and even though I didn't think it was necessary, I did that procedure again. Then I just rebooted into my main system four times in a row until it worked. First three time I got the same error.
This is not a software problem. I mean, I'm no genius, but I think my PC has a problem "finding" the hard drive.
My fstab I don't think is necessary relevant but it's
# /etc/fstab: static file system information
# <file system> <dir> <type> <options> <dump> <pass>
tmpfs /tmp tmpfs nodev,nosuid 0 0
UUID=29c67a48-7636-4599-affc-e826225b49c2 /home ext4 defaults 0 1
UUID=3f211853-11a0-4ac9-9332-cad016b3b521 /boot ext4 defaults 0 1
UUID=4ca1a48e-fbd3-4756-8340-d533f6c968b8 / ext4 defaults 0 1
UUID=849fbafc-f8a9-4750-8efe-ceb434f735e0 /srv ext4 defaults 0 1
/dev/sda2 /mnt/sda2 ext3 defaults 0 1
/dev/sda3 /mnt/sda3 ext3 defaults 0 1
/dev/sda4 swap swap defaults 0 0
I have an old system in /dev/sda and my main system is on /dev/sdb and referred to by the UUIDs. What happens is that it starts to boot and finds /dev/sda fine AFAICT and then it fails when it can't find /dev/sdb
Short term solution is never reboot again!!!
Next idea is to make a fresh install on /dev/sda and make that my main one and then who cares about /dev/sdb
But the real question is, what can I do about this? Seems like since it's intermittent it's hard to debug. Furthermore my hardware dealer (who I like and I trust) I think is good at what he does but he only knows Windows so I'm not sure how much he could help.
I don't know how to try to determine if it's the drive or the mobo or the cable or what.
Any ideas are appreciated.
Last edited by CaptainKirk (2012-11-24 19:22:42)

I guess grub2 as I have a grub directory in /boot
I ran S.M.A.R.T. tests now but they're good:
$ sudo smartctl -l selftest /dev/sdb
smartctl 6.0 2012-10-10 r3643 [x86_64-linux-3.6.6-1-ARCH] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 5262 -
# 2 Short offline Completed without error 00% 5261 -
Full results also look good I think:
$ sudo smartctl -a /dev/sdb
smartctl 6.0 2012-10-10 r3643 [x86_64-linux-3.6.6-1-ARCH] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: SAMSUNG SpinPoint F3
Device Model: SAMSUNG HD502HJ
Serial Number: S20BJ90B983233
LU WWN Device Id: 5 0024e9 206255b87
Firmware Version: 1AJ10001
User Capacity: 500,107,862,016 bytes [500 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 7200 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 6
SATA Version is: SATA 2.6, 3.0 Gb/s
Local Time is: Sat Nov 10 23:53:51 2012 IST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 4800) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 80) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 100 051 Pre-fail Always - 0
2 Throughput_Performance 0x0026 056 056 000 Old_age Always - 4378
3 Spin_Up_Time 0x0023 083 082 025 Pre-fail Always - 5358
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 69
5 Reallocated_Sector_Ct 0x0033 252 252 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 252 252 051 Old_age Always - 0
8 Seek_Time_Performance 0x0024 252 252 015 Old_age Offline - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 5263
10 Spin_Retry_Count 0x0032 252 252 051 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 252 252 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 69
191 G-Sense_Error_Rate 0x0022 252 252 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0022 252 252 000 Old_age Always - 0
194 Temperature_Celsius 0x0002 064 062 000 Old_age Always - 25 (Min/Max 12/38)
195 Hardware_ECC_Recovered 0x003a 100 100 000 Old_age Always - 0
196 Reallocated_Event_Count 0x0032 252 252 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 252 252 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 252 252 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0036 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x002a 100 100 000 Old_age Always - 0
223 Load_Retry_Count 0x0032 252 252 000 Old_age Always - 0
225 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 69
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 5262 -
# 2 Short offline Completed without error 00% 5261 -
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Completed [00% left] (0-65535)
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

HELP!!! intermittent boot failures - grey screen at startup

For the past six to eight months now I have been dealing with intermittent issues upon startup. My early 2006 Intel iMac will occasionally hang at the grey screen without the Apple logo showing up. No rainbow pinwheel, no nothing. Just a grey screen. The only option I have is to power off the iMac and then restart it.
When I first called Apple Care I was told that this was more than likely an issue with 3rd party software and that I should perform a clean reinstall. I followed the advice but still experienced the intermittent issues.
Lately, it got so annoying that I called Apple Care again and they set me up to take my iMac into the local Apple store for repairs. After five days without my iMac, I called the Apple Store today and was told that after 1000s of reboots they were unable to reproduce the issue.
That in of itself surprises me, especially considering last Friday I backed up, zeroed the drive and re-installed Tiger in preparation to taking the iMac into the store on Saturday and the issue re-occured twice with in 30 minutes of the initial reboot following the re-install.
Has anyone experienced this? How did you solve this?
I have found the following discussion but have yet to receive a response to my inquiry.
http://discussions.apple.com/thread.jspa?threadID=835193
I have also seen posts on the net for similar issues, but those state that people have external drives connected and turned on. That doesn't apply in my case even though I have external drives. (They are normally powered off.)
2 Ghz Intel Core Duo MacBook Pro - 2 GB RAM Mac OS X (10.4.9) Original 5GB iPod, Pepsi iTunes 6GB iPod Mini, Black 8GB iPod Nano

Well, after six days of being at the Apple Store, my iMac finally has found its way home without being repaired. The techs at the store were unable to reproduce the issue.
In the process of the repair, techs at the Apple Store installed an Apple-created app called RestartX, version 2.5(1). They used to the app they stated to restart the iMac over 1500 times without being able to reproduce the issue. They left the app on the computer for me to try with my set up of Apple Bluetooth Keyboard, MS Wireless Optical Mouse 2.0, USB hub and Epson CX4200, as well as external hard drives.
Well I didn't get as far as the external drives when the computer did the same thing upon boot try 17 after the Epson drivers install on boot 14, boot 15 with the printer on and boot 16 with the printer off.
Now the computer is failing to shutdown properly when using RestartX. If there are any Apple experts out there this is the last log entry before the computer hangs and needs to be powered down manually.
[04/13 01:12:58 AM] applicationWillTerminate exited
Any help would be much appreciated. Looks like I will be heading to the Apple Store again tomorrow.

Satellite C660 -cannot boot from ODD

hi all
hope someone can help me with this.
I'm trying to put a new hard drive in a C660 but cannot get to the 'boot from cd' option no matter what i do.
If i press F2 i get the windows boot manager with one option.
Windows 7
If i go to F8 i get Advanced boot options.
Safe mode ect. No CD option
F12 takes me to Windows error recovery with 2 options
Launch setup repair ( recommended )
Start windows normally
Also tried 0 on powerup, that just gives F2 and F12 options.
Can anyone tell me how to get to boot from the cd?
many thanks

I have the samete laptop but I have faced diffirent problem.
My problem was the computer does not starts when I turn on it will show me the notfication of "toshiba leading innovation " and it authomaticaly blinking again and again with out opening.
I have tried to reboot from cd by F12 and selection cd/dvd option then it does not show any thing rather it will load files and finally "black screen and cursor "
Please please I need help .
I am exchange student in FInland from ethiopia , africa. I cant do my exercise and read help help

Satellite A135-S4417 - boot failure

Hi,
Recently when on it has been giving off one beep and if it stays on it will repeat this beep every 15-20 seconds.
However, it's now failing to boot beyond the Vista login screen, and just shuts down instantly.
Repeated attempts to start it with or without the battery or only connected to AC power and it gets beyond the "press <f2> or <f12> ... " screen and then shuts down. No beep.
If it stays on beyond that screen I will get the beep as described above.
If I remove the RAM it fails to show anything on screen or beep in any way.
In all cases the cooling fan does fire up, stay on for a couple of seconds, then stops and then the laptop dies or continues trying to load Windows and then shuts down instantly. If it gets far enough it beeps again at the same interval as described above.
The side vent allows me to see the heat sink and it looks clear of debris and I've had no instances of overheating.
Without any error beeps or other symptoms I can't see what's really wrong or what else to check.
Any ideas?
Thanks

Are you using the original Toshiba AC Adapter? Perhaps its faulty or it cannot supply enough Amps.

Satellite P100-227 Boot Failure

Our laptop got a virus and went into a BSOD boot loop, I re-built using the Toshiba Recovery Disk, installed some software then switched off.
Now when switching on the Toshiba screen comes up and then the screen goes blank.
Will not boot from HDD, will not run Recovery Disk, will recognise a Win XP disk, but goes blank after telling you it is checking system.
Have tried restoring BIOS defaults - same problem.
HDD light blinks slowly sometimes - I don't know what this means.
I would be grateful for any ideas, possibly duff HDD or Motherboard but this seems a bit co-incidental with the Virus, could the virus have done this?
Many thanks.

Hi rjfo94,
The MBR will be deleted as well if you use the Toshiba recovery disk to restore factory settings so its not a software problem.
In my opinion it must be a hardware malfunction. Otherwise everything would work because recovery disk contains a pretested OS installation and configuration with all drivers and tools by Toshiba.
You should contact nearest authorized service provider in your country and ask for help. The guys can repair your notebook and test the whole hardware. :)

Intermittent boot failure, ? RAM issue ?

Hi all,
I have a new machine with the config listed below. From the first time I started it up, push the power button, drives power up, fans on, power and hdd led's on and stay on, then nothing, no monitor activity, no initial "beep". Usually, if I turn it on and off 2 or 3 times and then maybe hit the reset button, it comes to life. Runs fine from then on. If I restart without power down, no problems. When it does start up, I get the infamous error message "DRAM timing is too tightly so reload timing".
I have searched a fair bit for info on what to set the timing to with the ram I have, Have not found a clear explanation of that. Also, I am not sure if DRAM is really the problem, or if this is just a symptom of some other issue.
Is the ram I have just not going to work?? I don't need super high performance, but I would like some stability. Could I just "detune" the timings, if so what should I try?
Neo2-FIS2R Bios 1.9
P4 2.8 HT 800 FSB not overclocked
Corsair "Value Select" VS1GBKIT400C3 (PC3200, 2x512, chan 1,3)
Antec 380W TruePower PS
Saphire Radeon 9600 128MB
Seagate 120GB SATA HDD
DRAM timing by SPD
2.5 - 3 - 3 - 8 - Burst 8
AGP Aperture Size 64MB
Performance Mode Slow
CPU Ratio Locked
DRAM Freq AUTO
DDR Power 2.7V
AGP Power 1.5V
Any help appreciated,
Doug

I know you must be at "Wit's End" as to why your PC wont remain consistantly stable.....Well I can only offer you that from the research that I have done on both of thses Chipsets (i865PE and i875P) that the one thing that they usually do not play well with, is Value RAM, and not just the Corsair Value select, it seems that all Value RAM, Kingston Value RAM seems to Fair even worse then the Corsair, and the Mushkin Value series does the Best to get olong with these Chipsets ....Before you try other RAM, I suggest that you do try to Relax those Timings..Try 3.0-3-3-8-8 or 2.5-3-4-8-8......You may also want to try uping the VDIMM Voltage a little more, try 2.75V or 2.8V, you need not worry about Over Volting the RAM, as Corsair does Warranty all thier Modules up to 3.1 Volts.......But I do think that you will have much better luck with Higher Quality Modules, as like the Powersupply, Memory is not where you want to cut corners.............Sean REILLY875

Satellite C660 fails to boot first time

I have a Satellite C660 - PSC0AQ-03C019 + 1B194392K
For the last year the notebook has been running fine however in the last 2 months it has had a boot issue. The first attempted boot of the day, it will not boot, it powers on gets past the boot screens past the blinking cursor top left then stalls with a blank screen (not cursor just a faint glow).
Pressing and holding the power button turning it off and then turning on again the computer will start. sometimes (not always ) it will ask to boot normally or repair.
The notebook works perfectly in use not errors not crashes. Restarting the notebook works as expected shutting down and powering on after 5 mins works fine.
If the notebook is left off for an hour it or more it will not boot the same as above. powering off and powering on the system will boot but with start normally question.
There are no errors shown in system logs
I have performed a full system reinstall from HDD recovery.
I have performed a full system reinstall from DVD recovery.
I have performed a full system reinstall from DVD on to a brand new hard drive recovery.
I have replaced the ram
I have attempted to update the bios but get an error
Bios version above 200
Battery capacity more than 10%
AC is attached

Thanks for your suggestions. Just to clarify what is happening and what I have done so far.
Every time the Satellite C660 notebook is turned on when it has been sitting turned off for more than an hour it will not boot.
Power on goes like this
The Toshiba splash screen comes up
The blinking cursor on the top left appears then disappears
The screen goes blank (noticeably on still, but blank)
No matter how long it is left it stays at this screen
The above has happens so
I press and hold the power button to turn it off
Press to turn the notebook back on - one out of three times it states the system failed to start - offering boot to safe mode or turn on normally
Pressing boot normally the computer will boot successfully
The Satellite C660 will run perfectly with no errors, failures or crashes
Reboot the Satellite C660 it will restart and boot correctly
Turn the notebook off and leave it for an hour and it will not boot.
I have scanned the original HDD and it has no errors or issues
I have performed a full system reinstall using manufacturers HDD recovery.
I have performed a full system reinstall from DVD recovery.
I have performed a full system reinstall from DVD on to a brand new hard drive recovery.
I have tested the brand new HDD no errors
I have replaced the RAM memory
There are no errors shown in system logs
I have set the BIOS to defaults
I have set the boot order to boot from HDD first
I have not been able to update the BIOS as when the Toshiba update or manual download and attempt to update the BIOS fails.
On a restart the computer boots as normal
When booting for the first time of the day or if the computer is off for an hour or more it will not boot into Windows

Satellite C660 won't boot to disc or USB

My Toshiba Satellite C660-DSC0QE, running BIOS version 1.80, won't boot into Windows any more - it just goes to the dreaded black screen with white cursor.
I've tried a Win 7 system recovery disc, a USB stick with Kaspersky recovery software on it, and even a full Win 7 installation disc, and it won't boot to any of them.
The boot order is set correctly, the devices (optical drive or USB port) do get read, but they never actually boot into them - there's either an obscure error message or it acts like they weren't there at all.
The obvious answer from these forums seems to be to turn off secure boot mode and to then switch the boot mode from UEFI to CSM. Easier said than done - those menu options don't exist at all in my BIOS/CMOS screens.
Finally, I don't see a way in the instructions to get a BIOS update to happen without being in Windows on the PC already - http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm I'm assuming BIOS version 2.00 would have these options.
Any help gratefully accepted!

Hi
I assume youve got an white, blinking cursor in the left upper corner.
Is this correct?
Such symptoms appear in case the system cannot find a bootable device (HDD) or in case of memory (RAM module) problems.
First of all you said that you dont have UEFI / CSM boot mode in the BIOS settings.
So Im asking you what boot mode settings do appear in BIOS exactly?
Did you search for these settings in the right area?
Usually you should have in BIOS an area (tab) called security.
In most cases there you will find secure boot option but the Satellite C660 does not support such option because its too old.
But boot mode (UEFI /CSM) should be available in BIOS. Check the BIOS area System settings
Anyway, as I said above; it could be also an memory issue therefore I would recommend you to check if memory is OK.

Satellite C660-108 does not boot if USB Bluetooth dongle connected

Hiya,
I hope you would help me.
I am having an issue with my bluetooth dongle and satellite c660-108.
It works all perfectly. It connects devices via bluetooth and I can do everything I want.
But then when I am shutting down laptop and turning on again it won't go if the bluetooth dongle is still in the usb socket.
I see Toshiba screen and then it hangs with black screen and blinking cursor in top left corner.
I have to turn it off, take out the bluetooth dongle and then turn it on again.
And then windows starts. After that I have to put in bluetooth dongle again if I want to work with it.
It is not a huge issue but it is a bit annoying when I have to take out the bluetooth and put it back again to get the windows started.
I am currently running under win 8.1 but had it already with win 8.
Anybody any ideas??

>I see Toshiba screen and then it hangs with black screen and blinking cursor in top left corner.
Mostly the blinking cursor appears because the notebook cannot find an bootable device.
It looks like the unit cannot switch to the HDD while the USB dongle is connected.
I would recommend you checking the booting order in the BIOS.
Set the HDD at the first place and the USB as last possible booting device.
Save the changes and check if it helps.

Satellite C660-2EL wont boot

Hi guys,
after a few solid days of frustration here I am.
I'm working on a friends Satellite C660-2EL
It was stuck in the endless Win 7 boot loop and would not be recovered by any means.
So I decided a format was the way to go.
After the format using partition magic everything was going smoothly.
I reinstalled Win 7 and the setup was also going fine. Once the setup was completed and it did a restart I decided to pop into the BIOS and amend the boot order as I had set it to CD drive first. So after changing the settings then saving and exiting the damn thing refuses to boot at all now, not from CD HD or anything else.
The toshiba screen flashes up but when I hit F2 now it just freezes saying entering setup.
When I try to hit F12 the screen goes back to the blinking curser.
If I press nothing I get the blank screen with the curser.
I saw a video on you tube for resetting the CMOS, I've tried this with no luck.
Any ideas guys?

You are not able to access the BIOS???
Damn :( this does not look very good
Did you check RAM?? No? Remove the modules and try to boot up the unit using one module in each slot. Test both modules
But since you tried to reset the CMOS (not sure how you did it) it could be possible that your motherboard is already damaged.
This means that new mobo is required and this is expensive part

My Satellite C660-155 wont boot up

My Toshiba Satellite C660-155 laptop wont boot up. When i turn it on i get a blinking "-" in top left corner, then the screen goes black and nothing happens after this. It is over a year old which means it is past its warranty.
This has happened before, about 4 or 6 weeks ago, a friend fixed but it has now returned to the black screen.
Any advice would be greatly appreciated.

For better understanding you must offer more precise information.
Can you enter Advanced boot optionsusing F8 at start-up?
Is option Repair my computer listed there?
Can you start OS in safe mode?
Have you created recovery disc?

Windows 7 will not boot on new Satellite C660-195

Hi,
I have just purchased a Toshiba Satellite C660-195 with Windows 7 pre-installed.
This morning I have switched it on and it came up with a black box with x:windows\system32\drvload.exe in it. This box then disappeared and Startup Repair kicked in. It then told me Startup Repair cannot repair this computer automatically. The advice was to remove any device which had been recently attached to the laptop (such as a webcam or music device) but I have not installed any hardware or devices. I clicked finish and it shut down the laptop.
I switched it on again and the same thing happened (again and again!)
One forum suggests trying the following: Click the 'view advanced options for system recovery and support' link which asks me to choose my keyboard configuration but then when I do & click next it tells me "You must log in to access system recovery options" I am never given the option to log in!!
When accessing the Advanced Startup options using F8 I am still unable to solve this problem. The same thing (above) happens when I try to start in all Safe modes, Last Known Good Configuration (advanced), Debugging mode, Start Windows normally etc. I just don't understand it.
Upon searching other forums they have suggested holding down zero whilst switching on and then chosing Windows 7 to restore the laptop to its factory settings but the same thing happens - it just shows the black screen with x:windows\system32\drvload.exe then launched Startup Repair, which does not fix the problem.
I do not have a windows 7 disk to restore from as I only purchased the laptop 6 days ago and have not had time to do one yet. Also, the laptop should have the restore/recovery on its hard drive but I cannot access it to restore windows.
I am only a home user so do not understand all the technical speak. Please can someone help me?

Hi,
Thanks for your prompt reply.
Unfortunately I have already tried this and it does not work.
in F8 I can chose 'Repair your Computer' as in screen shot 1.
I can chose my keyboard configuration as in screen shot 2 and when I click 'Next'
I am presented with the message "You must log in to access System Recovery Options. If you are having trouble logging in please contact your computer administrator . . . . . . ." etc
It does not give me the option to log in like screen shot 3 so I cannot progress.
Any further ideas gratefully received!

System Restore problem on Satellite C660-115

Hello everyone,
The Satellite C660-115 my niece has a problem and I would like to make it serviceable for his Christmas.
Turning on the computer's voltage giving as final result the message: * Can not find the operating system will ", so I tried System Restore by first pressing the 0 key, and after many tests, changing the order of the boot and the other (with F2 or F12) ... But there was nothing.
From there, I realized that I could not go further without original recovery DVD from Toshiba. So I ordered last Saturday and got today Thursday. After as indicated by Toshiba (boot sequence beginning on CD drive), the system begins to upload (Windows is loading files ...) and then propose, on a nice table, the available languages, and choose .. .dropoff window
If, until then, everything seemed to unfold as it should, that's that clicking the "next" button to validate my choice of language an error message appears in a dialog box named RecoGUI:
ERROR:. IOCTL_GET_DISK_LENGTH _INFO \\ \ PHYSICALDRIVE0 The device is not ready.
When I press OK, then it is in French:
The hard disk # 0 is not available or incorrect RAID configuration!
I still presses OK (I do not have much choice) and then present the following window restoration that requires me to validate the language of the operating system to install ... French (Windows Win 7)
and states: The current size of restoration is to: Expert Mode
Again, I click OK and a warning box warns me that: All hard drives will be completely erased. Would you like to continue?
OK ... and cmd prompt appears that says (in short)
Checking for Drive V: V Drive not mounted ...
Ckecking for Drive C: ... C: unmounted!
ending with: ERROR Copying of Recovery Base files failed!
Press any key to continue (if I do, I find the Toshiba screen, and another cmd prompt that says so;
Waiting for ODD To Become available ...
ODD Drive D: ready.
Check for medium in Drive D; ...
Continue ...
Drvload: Successfully loaded X: \ Windows \ inf \ battery.inf.
No RAID - Normally continues ...
Installation in progress ...
Press any key to continue ... which, if I do, then placed below:
X: \ Windows \ system32>
That's where I stayed, because I always come back to the same.
Could someone be kind enough to help me solve this problem?
A big thank you in advance ...
+Message was edited & translated+

From my point of few we should consider two possible issues.
1) faulty image on the new recovery disk
2) problem with HDD as well as the partitions
In my opinion you should check the HDD firstly.
You can run some tests, for example you could try to install the Windows system using a clean Microsoft Windows CD (image)
Windows 7 Home Premium 64bit image can be downloaded here:
http://msft-dnl.digitalrivercontent.net/msvista/pub/X15-65733/X15-65733.iso
But of course, you will not be able to activate this system without a valid serial key
So you can use this image just for testing purposes.
In case the image installation would run flawlessly, your recovery installation problem might be related to the faulty recovery media.
In such case you should try to contact the recovery media provider in order to get another, new good working media.

Missing BOOTMGR on Satellite C660

Hi folks,
I have Satellite C660,
at first i had a virus, and tried to reinstall windows, but no good.
When it came up to the point of saying there was not enough space on the disk to install windows,
I realised i had forgot about the partition bit.
Now when i try to boot up again, its a black screen which says..BOOTMGR..manager..is missing.
So when i try to boot up again, i get to the same point about not enough space on the disk
so im going round in circles, and getting no where,
I'm thinking about getting a new hard drive, but does anyone know how to fix this before i do have to buy a new drive.. cheers

Missing boot manager is a common error message which appears if the notebook cannot find and boot the system.
So you have to find the reason why the system cannot be found.
I think its HDD problem. Probably the HDD or system partition is faulty.
In my opinion you should access the BIOS and should check if the HDD is listed on the first BIOS page.
In case it does not appear in the first BIOS page, the HDD isnt recognized and therefore I think it should be replaced before trying to install the system again.

Satellite C660 - Intermittent boot failure

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