Satellite C660 - new internal keyboard does not work

Hi there
I'm completely stuck I have a c660 satellite laptop the keyboard wasn't working.
So I bought a replacement keyboard and installed it and checked in the device manager and it says it's there and is working correctly but the replacement keyboard is still not working.
I have updated bios and uninstalled keyboard drivers and reinstalled them I have done everything I can think off to get try and get this new keyboard working but I am having no luck and could so with some help.

Did you ever check if the external USN keyboard works properly?
Im asking because in case the external keyboard would not work properly, the internal keyboard problem could be related to faulty keyboard controller (motherboard) or system problem.
In case the external keyboard would work properly, you simply had bad luck with the new keyboard. It could be possible that the new keyboard malfunctions.

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the boot my Toshiba Satellite A300 Notebook the keyboard does not work sometimes?
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greetings

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Hello,
A month ago I purchased a Toshiba C660-1FE. After three weeks my HD broke down. I bought a new HD from Western Digital and replaced the broken HD. As I did not make an recovery image of my HD, I had to order the Product recovery discs off the Toshiba website (3 discs, of which disc 1 and 3 were the only one's required for installation).
Now, I have the problem that my laptop keyboard does not work. I am currently using a USB keyboard and mouse to replace my keyboard and touchpad of the laptop.
The laptop keyboard works fine in BIOS. Therefore, I hope it's just a driver problem.
I have:
tried finding and installing lots of drivers on from the toshiba website, no result.
tried changing settings in the bios (usb enable/disable).
tried to fix the problem by re-installing the entire computer again several times.
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+The digital signature for the drivers for this device is required, can not be verified. Possible after a recent hardware or software change a file that is installed incorrectly signed or damaged, or is malicious software installed from an unknown source. (Code 52)+
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Sincerely,
Daniel

Hi MisterX,
thank you for your response. I have tried these things and there is no such thing as PS2/keyboard in device manager. It's as if the Hardware is not even recognizable in windows. I am starting to doubt whether I got the right Backup CD.
I wrote the following e-mail to [email protected]:
+Dear Toshiba,+
+after receiving the recovery CD's for my toshiba c660-1FE, it turns out that the drivers for the keyboard and touchpad are not installed. I have tried many things to get around this but it seems to me that I have received the wrong product recovery CD's. The chipset drivers are not the right ones, the overall layout of this version of windows 7 is different from before and when looking for answers in the toshiba forum I have concluded that the recovery CD's could be the wrong ones.+
+My laptop: Satellite C660-1FE+
+serial: 5B378048K+
+Part-nr: PSC0LE 02M0TU26DU+
+Recovery CD's I received are CD's 1-3 with serial R14254DU+
+Would you be so kind to check whether these CD's should be 100% compatible with my laptop?+
+This would be greatly appreciated,+
+Daniel+
MisterX, do you know any other emails I can forward this too? Or anyone who could perhaps tell me if I got the right CD's? They are taking their time to respong to this...
Kind regards,
Daniel

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t

Hi and welcome the forum!
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ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
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sojo972 wrote:
I have been searching the web extensively, without success, to find how to resolve this issue.
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regards,
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Hi:
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http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...
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