Satellite C660D-155 - Windows 7 is not opening

I can't get the laptop to open, as I'm getting an error message that a USB or storage device was removed while the laptop was still running. it appears that a Internet Dongle was removed before shut-down. I'm getting an error message 0xc00000e9 I/O. The system suggests System Repair or Start normally, but each one that I try brings me back to the same error report.
I contacted Technical Support & they gave me good info but suggest I do a back-up or save first! I don't know how I can do this, as I can't open the system to create a back-up.
I can't find my original recovery disk, but I do have a few back-ups that I created some months ago.
Can anyone suggest how I move on, as I don't want to lose all of the files on my system.
Many thanks in advance
Bren

Hi
If the procedure described by Terention does not help you, you need to install the system from scratch.
You said you created some backups Did you use the Windows internal backup & restore option?
In such case you could get the data using these backups after new OS installation.
If you want to set the system back to factory settings, you will need the Toshiba recovery disk. You can order the disk from Arvato if you dont have such disk.
The links to Arvato have been posted a lot of time here in the recovery product forum

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