Satellite C850D - keys are not working when trying to log into laptop

First I would like to say sorry for my lack of computer knowledge. My C850D is only 2 months old, last night it was working perfectly... this morning when I turn it on to type in my password not all the keys would work.
I got a little angry and just reset the laptop. Still not working and even after that.... any advise to why my keypads no longer works.

>My C850D is only 2 months old,
I guess you have an hardware problem.
Looks like keyboard malfunction.
The warranty should be valid if the notebook is only 2 month old
Therefore get in contact with Toshiba authorized service available in your country to get this issue fixed under warranty conditions usually the unit should be fixed free of charge.

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Go to Solution.

Perfom a back up from your device information , the make an update if your device dont have any update make a force detection or just a reset of factory settings if the error continues you need a warranty replacement.
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Lenovo Notebook Essential B570e2 some keys are not working

hi can you please help me? I have a Lenovo Notebook Essential B570e2 and its driving me crazy. it has got a bunch of problems but right now the most important problem is that some keys of the keyboard are not working. so im writing this all using on-screen keyboard, its very frustrating and annoying. the keyboard just started messing up all in a sudden a few hours ago. i dont think its because of dirt beneath the keys because yesterday i was watching a video online and typing on the keyboard at the same time. and the sound of the video would extend/freeze some times when i was pressing a key. not sure how to describe it. can someone please help me? thank you!

Hi renanc93,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the Keyboard keys are not working as expected in your B570 Laptop, below are the steps to check the issue in the computer:
Remove the battery and any other peripheral device connected to the computer. Hold the power button for 10 seconds and then connect only the AC Adapter and try to turn ON the computer.
Check if the issue is same in “Safe Mode” – Restart the computer keep tapping “F8” key before the Lenovo Logo appears and select “Safe Mode”.
Also check if any external Keyboard is working as expected with the Laptop if it is working fine, the issue is Hardware related, I would Strongly Suggest Calling Technical Support for Assistance as the issue may be hardware related. Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps!!!
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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Hey Folks
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I accidentally spilt a tea on the keyboard of my Macbook Air 11'. I managed to wipe the keyboard and saved my laptop. However, I noticed that the Spacebar, Shift and Command keys are not working as it should be. It's like something's stuck inside that makes these keys hard to press as usual. I refered this problem to Amsys, Berwick St London, as the reservations in Apple Stores are full. Do you have any idea how much is the cost for diagnosis and repair if ever?
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Function keys are not working correctly

I've been looking all over the various threads and I can't find an answer that solves my problem.
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I bought the computer in the U.S. where I live.
I have a iMac 2.4GHz intel Core 2 Duo EMC 2133 with a 20" screen. Bought it new in February 2008.
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I have restarted the computer.
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Hendry
Just thought I'd let you know. Our suspicions were correct, it was the OS. After I installed Snow Leopard (10.6.8) all the problems were corrected. I also updated the RAM from 1 gb to 6 gb. The mac is working all around better. Sorry it took so long to get back to everyone. My superdrive had pooped out. Rather than replace it I got an external drive from OWC connected with firewire 800. So far everything is running very well, as far as I can tell this external drive is better than the original superdrive. My superdrive has always acted funny, infact I returned the first mac I got after a week because its superdrive was also malfunctioning. Anyway, all that to say everything seems to be fully functioning again.
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Re: Function keys are not working correctly

Some Keys are not working on Lenovo G570

Hello all
I am new here, looking for some help regarding my Lenovo G570.
Yesterday, it was working perfectly, I properly shut is down. I have set a BIOS pasword.
Today, when I switch it on, I was unable to type the pasword becasu some keys were not working. However, I managed to loged in with the help of On Screen Keyboard. After analysing it, I came to know that some keys on numpad includeing 0,2 and on the 2nd line(vertical numerical keys) 1,2,3,4,7,8,9,0 are not working. I tried to re-install the OS but I set a BIOS paswoed containing one of the missing keys.
Please let me know whether it is a software problem or should i take my laptop to some repairing shop?
Thanks
Solved!
Go to Solution.

Hi Asadkhan92,
Welcome to Lenovo Community!
As per the query we understood that you are facing an issue with the keyboard in your Lenovo G570 laptop.
As you have mentioned that the some keys are not working in your laptop, as you have also mentioned that the onscreen keyboard is working, please connect the external keyboard and check for the issue, this is to confirm if the issue with the hardware or software.
If the external keyboard works fine and if the keypad is not working then it’s a issue with the keypad of the laptop.
Please visit the nearest service centre for further details.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps!
Best regards,
Ashwin.S
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My arrow keys are not working inside flash games

Hello,
Whenever I play any flash game, my arrow keys are not working. They work perfectly fine when I am scrolling the site with them, but not in flash games.
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Use another webbrowser
Re-install Flash player
Restart PC
Try another keyboard
I have this problem ever since the last Flash Player update.

Hey there Questionair1.
It sounds like your arrow keys are not working correctly. I would start with these steps from the following article named:
OS X Mavericks: If keys on your keyboard don’t work
http://support.apple.com/kb/PH13809
You may have accidentally set an option that changes how your keyboard operates.
Choose Apple menu > System Preferences, click Dictation & Speech, then click “Text to Speech.” If “Speak selected text when the key is pressed” is selected, deselect it or click Change Key to select another key.
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Thank you for using Apple Support Communities.
All the best,
Sterling

Keys are not working

my keys on my mac book pro are not working properly. the shift and control keys are not working and do not show up in the viewer.
any helpful hints on how to get them working?

seems like various different keyboard issues, requiring different solutions.
however, for what it is worth, I DID resolve a related issue. In my case, the problem was definitely SOFTWARE related. "s" key stopped working, as well as a couple of keys on "number pad", including "enter" key, etc.
when i did time machine backup and transferred to new computer, i found that the "s" key (and others) STILL NOT WORKING on new computer!
i should also note that, before the transfer, i had also tried different keyboards on old computer and had same problem: no "s" key, etc.
this made me think problem had to do with that old computer, since same problem with different keyboards. but, after problem remained after transfer, it was pretty obvious that I had transferred the problem to the new computer, which made me conclude the problem was SOFTWARE and NOT HARDWARE.
well, first thing i always try (as IT guy) is to set up and test new Apple user account. when i set up a new test account (administrator; not standard or guest, etc.), I noticed that the "s" key was WORKING (and I assume others - new keyboard was NOT extended; so no number pad to test those keys). When I logged back into the old account, once again, the "s" key not working.
i duplicated all of this testing on the new computer; so THE PROBLEM WAS DEFINITELY A SOFTWARE PROBLEM WITH THAT PARTICULAR USER ACCOUNT. I guess somehow an ACCOUNT can be specifically affected (corrupted) in some way that other accounts are NOT so affected.
Doubt if this would apply in case of UNRESPONSIVE KEYBOARD (which seems to usually be HARDWARE related); but in the case where only SELECTED KEYS are not working, you might want to simply try setting up a NEW USER ACCOUNT.
Unfortunately, Apple has NO easy way to transfer files between accounts. But, of course, I would likely NOT want to do that anyway, in this case, as I might end up transferring software problem to the new account. Therefore I DID have a bit of work to do, in terms of tranferring PICTURES and MUSIC to the new account from the old, etc. But that seemed minor compared to working on a computer with certain keys not functioning!

Keyboard keys are not working

Im on mac OS X 10.6.8 several keyboard keys are not working. For instance the at symbol is not working or question mark and random other punctuation keys. The problem started after running some code from terminal to trun off mouse acceleration and then installing a plug-in to control more accurately the mouse funtions. Ive since uninstalled the plug in and disabled the adjustment in terminal. Ive checked all the normal keyboard funcions to make sure settings were not funky. When I log out and log in as a differnt user the problem with the keyboard is fixed. Someone please help
Code I ran
defaults write .GlobalPreferences com.apple.mouse.scaling -1
http://www.lockergnome.com/osx/2011/07/13/how-to-turn-off-mouse-acceleration-in- os-x/

Hello lindzthecreator,
I suggest this part of the article named One or more keys on the keyboard do not respond found here http://support.apple.com/kb/ts1381
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Universal Access pane in System Preferences, click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by Mac OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use Mac OS X: How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
All the very best,
Sterling

Some keys are not working of my laptop lz801pa#

Hi
Recently I installed Windows 8.1 on my laptop (hp pavilion dv6 6115tx entertainment notebook) - lz801pa
Then I installed Visual studio 2013. everything was working perfectly then.
I guess when I changed keyboard option in visual studio to C# 2005, after that some of the keys stopped working.
I also reset that option to default, but the issue is still there.
Down & right arrow keys, right arrow key of num pad, 1-5,8,9,0 keys in the first row(up above qwerty keys row) are not working.
I am able to press indivisually tab & alt, but alt+tab combination is not able to use for switching between windows/apps.
Please help me.

Hello Rdmusale,
I understand that some of the keys are not working on your notebook computer, and I would be happy to assist you in this matter!
To correct the output of characters from your keyboard, I recommend following this document on Notebook Keyboard Troubleshooting (Windows 8). This should help correct how the keys appear on your keyboard.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Numeric Keys and some other keys are not working

Hi,
I am having T60 2613 HNU model, ,the problem i am facing issue in keyboard.
following key are not working
numeric keys are not working
end key is not working
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all alphabet keys are working
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http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-62911
run the above software.
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Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

"backspace", "g" and "h" keys are not working.

hello,
my laptop is HP 450 and windows 7.it is one years old. i haven't spilled anyting on it or damaed it in anyway i can think of.
suddenly the "backspace" , "g" and " h " keys are not working.
please help me, because i have to complete my university assignment as soon as possible.
tank you,
shehara

Hi,
While this could be a hardware issue, it's always worth trying the following.
Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
Shutdown the notebook.
Then unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Satellite C850D - keys are not working when trying to log into laptop

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