Satellite C870-12R: message - It is recommended to replace the battery

I have a brand new satellite now.
After two weeks I get a message that there's a battery problem and that the laptop could shut down unexpectedly. It is recommended to replace the battery.
Is there a way to get support without taking the phone or going to a store ?
Can I get a new battery by mail and send the bad battery back without returning the whole laptop ?
Thanks for your answer.

> Can I get a new battery by mail and send the bad battery back without returning the whole laptop ?
In your case I would recommend contacting the Toshiba authorized service partner in your country.
Possibly you dont need to send the notebook to ASP but you will get a new battery under warranty conditions.
Greetings
Tonny

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