Satellite L100-179 - Can't use the full amount of RAM

Hi,
I have the above laptop computer and for a while have been running Windows XP with the RAM it came with, I've now purchased 2 matching 1GB sticks, after checking the max RAM allowed, the problem is that when I install them Windows only reports 896MB of RAM installed.
Latest BIOS is installed and I have changed the MAXMEM setting in Windows, but still no go. Both chips are fully operational (installed into another laptop and the correct amount is shown), my question is how do I get this laptop to recognise the full amount of RAM I have installed.
Regards

Hi buddy,
Its hard to say something... What new RAM modules you bought exactly?
I mean theoretically they are not compatible
How much RAM will be showed in BIOS?
Maybe the missing memory capacity is reserved for the graphic card and internal other devices.

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SYSTEM INFO: OS WINDOWS 7 64bit
Date 2010/01/03 01:14:58
[PC Information]
Model Name SATELLITE P500 12D
Part Number PSPG8E-01D007EN
Serial Number x
OS Version Microsoft Windows 7 Home Premium 6.1.7600
BIOS Version V2.50
CPU Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz
Physical Memory 4096MB RAM
Hard Disk Capacity 749,744,054,272 [Byte] 698.254 [GB]
Hard Disk Free Space Capacity 644,687,319,040 [Byte] 600.412 [GB]
Video *NVIDIA GeForce GT 230M* version=8.15.11.8642
Screen Resolution 1680 x 945 Pixels
Color Quality True Color (32 Bit)
Sound NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
Conexant Pebble High Definition SmartAudio version=4.98.6.63
Network Atheros AR8131 PCI-E Gigabit Ethernet Controller version=1.0.0.17
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Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
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Internet Explorer 8.0.7600.16385
IDE Device TOSHIBA MK5055GSX
IBG 4H6Z0XEVG SCSI CdRom Device FW version=1.03
HL-DT-ST DVDRAM GT20N FW version=CT10
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Windows Security Update "KB973525"
Windows Update "KB974332"
Windows Update "KB974431"
Windows Security Update "KB974571"
Windows Update "KB975364"
Windows Hotfix "KB975467"
Windows Update "KB976098"
Windows Security Update "KB976325"

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Satellite L100-179 - Can't use the full amount of RAM

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