Satellite L30: Usb device not is recognized

I have a problem with my L30 laptop.
When I'm connecting my phone or usb stick or external hdd it says: Usb device not recognized one of usb devices has malfunctioned.
Tried to reinstall windows didn't help...
is there any solution?

Hi
Hmm. You should firstly disconnect all USB external devices.
Then go to the device manger and remove all USB root hubs and USB host controllers.
Then reboot the notebook.
After this procedure the OS should recognize and should install the ports again.
Now you could connect some plug-and play devices. These devices should be recognized automatically. But some external USB devices need additional drivers.
Generally such drivers are delivered together with the USB device.
I would recommend checking this if necessary!

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