Satellite L300-1G8 - Microsoft Works Suite has stopped working

Hiya,
first of all i will say i am only on my 2nd computer so im not exactly a brainbox on them.
I have a Satellite L300-1G8 with microsoft vista home premium 32bit.
I have only had this laptop for less than 2 months today when i was using microsoft works suite, word processor it suddenly shut down, i reloaded a document that it had auto saved and then closed it.
When i tried to open another blank document it let me do it but it wouldnt let me paste on what i needed.
Now i cant seem to open anything in microsoft works and if i try i get the message:
+"A PROBLEM CAUSED THE PROGRAMME TO STOP WORKING CORRECTLY. WINDOWS WILL CLOSE THE PROGRAMME AND NOTIFY YOU IF A SOLUTION IS AVAILABLE".+
What is this and why wont it work?
I have not used it much in fact i think it might be the first time. I have been on the microsoft site and its all greek to me, anyway the bit i did understand was it said "if your windows was pre installed go to Toshiba" or words to that effect.
I have been on the Toshiba site and thats all greek too. I dont understand any of it and i cant seem to find any help from them, the only help i can find is this site with all you clever people on solving our problems out for us.
So can you help, in simple language please.
Thank you. Julia :D

Hi
This is a simple generic error message that you will see always when programs or applications crash.
Something went wrong but I cannot say whats wrong with your MS works.
If you want you can check the event viewer for some errors but to be honest this will not help you a lot if you are not computer literate.
I gogoled a little bit and some people reported about the same error message in connection with MS Word but as I said above; this is a generic error message.
However, the people solve this problem only by new installation of MS Works.
Im not sure if you have received an MS Works disk. If yes, remove/uninstall firstly the MS Works from the system, reboot the notebook and use the MS Works disk for new installation.

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If the online privacy statement is not available, please read our privacy statement offline:
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