Satellite L300-1G9 does not boot in safety nor normal mode

Hello,
My computer will not load up from safety mode nor normal mode.
Although Macafee, my virus protection software provider believe their recent problems are to blame they have offered no solution and instead have asked me to load windows with my 'installation disk'.
I cannot find this, where do I get it from? (p.s. my computer is the Satellite L300 - 1G9 series.
Many thanks in advance.

Hi
If you are not able to boot up the Windows then try firstly the HDD recovery option:
http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
If this will not work then you need the recovery disk which you could order here:
https://backupmedia.toshiba.eu/landing.aspx
Greets

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