Satellite L300-20W - DVD's will not play

Satellite L300-20W.
Laptop plays CD's fine in WMP.
However if I try to play a DVD I get the message "Windows Medial Player cannot play the DVD because a compatible DVD decoder is not installed on your computer."
If I try to use Toshiba DVD player, a box opens (with clouds in it) and almost immediately I get the message "Toshiba DVD Player has stopped working" and then "Windows will close the program and notify you if a solution is available" but of course it never does advise me.
Any help very much appreciated. (Old man and not very technical)
Many thanks.

Hi
Regarding the error code: Windows Medial Player cannot play the DVD because a compatible DVD decoder is not installed on your computer."
It seems that your Windows Media Player does not contain the needed DVD decoder plug-in which allows you to watch DVDs.
Please check this MS knowledge base article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;306331
I recommend also installing an codec which allows you to watch other videos stored in other formats.
K-lite Mega Codec Pack is for free and contains all needed codecs.
If you are not able to use the Toshiba DVD software then you should reinstall this tool.
I think the newest version is released on Toshiba European driver page.

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Satellite L300-20W - DVD's will not play

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