Satellite L300 - Battery not charging but power is reaching to motherboard

Hi
I have dropped the laptop and after that battery is not getting charged. Laptop is working fine with battery only. I have opened the laptop to find if there is any thing got dislodged. But everything was fine. I have checked the power is reaching till motherboard. But its not charging the battery.
For information I have opened only keyboard and bottom panel to reach the power supply cord. I can see the motherboard top section where I have checked the power supply is reaching.
Can any body help?
Thanks.
abir

>Can any body help?
I think the hardware needs to be scanned for possible issues.
I can only speculate about faulty parts
It could be the power plug problem or something is broken on the motherboard but its mostly impossible to say whats wrong here
So get in contact with an local Toshiba authorized service guys to check this.

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philiefay wrote:
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Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 30
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
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Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
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Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
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AC Charger Information:
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Hardware Configuration:
UPS Installed: No
Power On Self-Test:
Last Run: 2/11/09 6:37 PM
Result: Passed
SMC Version: 1.17f0
Sudden Motion Sensor:
State: Enabled
System Profiler:
Version: 4.1.1
Last Modified: 4/28/07 2:34 AM
Energy Saver:
Version: 3.2
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SMCMotionSensor:
Version: 2.0.5
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Valid: Yes
Authentic: Yes
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Integrity: Correct
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Integrity: Correct
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Last Modified: 4/27/07 6:29 PM
Valid: Yes
Authentic: Yes
Dependencies: Satisfied
Integrity: Correct

Do you have AppleCare? It seems to me you need a new battery but obviously we can't tell how bad the battery is unless you get that battery info while it is recognized.
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Battery Information:
Model Information:
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Manufacturer: SMP
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Pack Lot Code: 0001
PCB Lot Code: 0000
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Disk Sleep Timer (Minutes): 10
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Display Sleep Uses Dim: Yes
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Hello,
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Battery Information:
Model Information:
Serial Number: BIT-ASMB012-***-* <Edited by Moderator>
Manufacturer: BIT
Device name: ASMB012
Pack Lot Code: 012d
PCB Lot Code: 050d
Firmware Version: 647e
Hardware Revision: 2700
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No AC Power, Battery not charging, Windows boot up issue

Searched the forums but could not find an answer for my specific problem.
COmputer: L355 - S7905
Windows XP Professional
Issue: installed new motherboard. When on AC power, laptop shows a steady green LED light but will not boot up without the battery installed. Will not stay running when the battery is removed or dies. When plugged into AC power, battery charging light is on but battery continues to lose power; will not charge. Had the computer operating properly initially but noticed the power issue. I ran a chkdsk on one of the subsequent boot ups and now have a "config.sys file missing" error and can not get into windows any longer. I was going to try some of the battery charging suggestions listed on this forum but no longer can get into windows or the recovery council. Last screen attainable says to select "R" to repair system using a Windows disk. Can not get to a DOS prompt.
Status so far:
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Thank you - Paul
Solved!
Go to Solution.

Lawrence - Your suggestion was right on target, the replacement adapter solved my power problem. I would have never believed that to be the problem since the digital voltmeter was indicating the required 19v from the defective adapter, I would obviously NOT have figured this out on my own. Thanks for your time, response and help on this issue, I really appreciate it.
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My battery is not charging but from About This Mac the battery seems good condition. HOW?

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Battery Information:
Model Information:
Serial Number:          W0017PM0LBX0A
Manufacturer:          SMP
Device name:          bq20z451
Pack Lot Code:          0000
PCB Lot Code:          0000
Firmware Version:          0201
Hardware Revision:          000a
Cell Revision:          0157
Charge Information:
Charge remaining (mAh):          53
Fully charged:          No
Charging:          No
Full charge capacity (mAh):          5845
Health Information:
Cycle count:          257
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          10961
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Wake On LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
GPUSwitch:          2
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
GPUSwitch:          2
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          85
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00c0a8ba
Charging:          No

Hi all,
I tried a different charger myself (the power source is reliable). But it does not work too. I think I need to bring it down to apple shop.
But is quite disappointing with the new apple product I have. Cos not only my battery is not charging, my built in speaker, the sound is like broken too. So I can hear some noisy sound when I play music.
I have a power book G4, and the power book, everything is still in good condition. Imagine how many yrs I have with the power book G4. This power book I never bring to do any services before. I sometimes really suspect is it Apple drop quality
(cos the office new bought mac from my boss, the USB port is not working too..)
But thanks all for the reply I think I need to bring it down to apple shop. Thanks!

Satellite L55-A5284 battery not charging

I have had this Toshiba Satellite L55-A5284 for about 11 months now. Everything was going fine and then less than 5 days ago I unplugged the AC adapter and the laptop just went off. Long story short went on Toshiba's troubleshooting section in Support and answered some questions and it told me that I needed a new AC Adapter. Received the adapter today and plugged it in still have the same problem battery not charging. I called Toshibal support and was told that my laptop has a built in battery and in order to change it without a fee being charged to me I would have to send my laptop to Toshiba and wait 7 to 10 days to get my laptop back. I do not like this solution since alot of my personal information is on my laptop and the length of time I will be without my laptop. Does anyone out there have any other suggestions for me to get the battery replaced free of charge?

If the Troubleshooting Assistant finds that you laptop needs a new battery, it can send you a battery as well. It'll work just like the swap with the AC adapter. Unfortunately, you'll have to change the battery yourself (or get someone to do it for you). I don't like commenting on the difficulty because it's so subjective. You'd have to take the bottom case off to reach it. It won't void your warranty, but if you damage anything else while attempting to change it, that could.

DV4 1275 Power Issue, Battery not charging, Will not Power with AC only

HP Pavillion DV4-1275mx
Battery will not charge, Laptop will not fully turn on with battery in (battery not charging at all). Laptop will not power on at all with no battery using only AC and with battery it will attempt to load and die due to lack of charge.
Have tried 3 diff HP chargers.
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Should I buy the replacement part OE charger for my specific laptop? (not sure if its going to be much diff than the others since they are all 65 watt chargers)
Should I buy a new battery as well?
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Dude, I have the same exact problem with mine. It's not a cheap fix either. It definitely is the motherboard.
I'm no expert, but I believe the problem is a dead capacitor on the motherboard preventing it to build up a charge.
I spoke with an HP rep, which told me it's $398 for them to fix.
I let them know that I didn't have another $400 to put into this laptop. So, they suggested I try reseating the motherboard. And also reseating the memory modules.
http://h10032.www1.hp.com/ctg/Manual/c01597750.pdf
That is a pdf of the laptop's manual. It'll help in reseating. Page ( 59 ) for the motherboard. Page ( 67 ) for the memory modules.
This hasn't helped at all with mine, but maybe it'll help with yours!

Lenovo G570 battery not charging. Battery stuck at 90% but has no charge at all.

Hi,
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Solved!
Go to Solution.

LSC (lenovo solution center) does "NOT" support the G570 further information at http://support.lenovo.com/en_US/downloads/detail.page?&LegacyDocID=MIGR-73784
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Macbook Pro Battery Is Not Charging but Condition: Normal

Hi,
This question may have been answered but I couldn't find any information about problems with the same symptoms as my own. My 2010 MacbookPro battery is not charging but the green light on the adaptor is green when plugged in. Laptop will die if power adaptor is removed. Have attempted SMC restart but still receiving following information.
Battery Information:
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          0
Health Information:
Cycle Count:          0
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          0
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a similar problem and if they had it resolved as I cannot get to an Apple store for at least a month!
Thanks for the help.

A new development has just occured. I noticed the light on the adaptor suddenly turned orange. Now the battery is showing the following:
Battery Information:
Charge Information:
Charge Remaining (mAh):          5541
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          6492
Health Information:
Cycle Count:          205
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          1839
Voltage (mV):          12369
Ever seen anything like this before? Problem with the connectors or circuit fault as you suggested?

My macbook pro doesn't turn on. The battery is charged but the screen stays black when I press the power button. Anybody has a solution for me please?

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Try a #1 SMC Reset and see the Apple links, if that doesn't work make a appointment for a evaluation.
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Hello!
i know a place where they can look at your phone. It's call DoctorApple. i went there to repair my phone. this is their phone number : 514 234-2851

Satellite L300 - Battery not charging but power is reaching to motherboard

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