Satellite L300 - Recovery wipes C drive then fails to rebuild

My Satellite L300 has just come back from Toshiba for repair under warranty and before having a chance to burn Recovery Disks came up with the BSOD. Removed hard drive and placed in a SATA cradle and ran chkdsk which repaired it to the extent that (back in the laptop) I could at least access the Recovery Console.
I selected return to Toshiba factory state (or something similar - can't remember the exact wording!). C prompt screen came up and all seemed to be going well until it came up with an error. Retried it twice but the error / failure notice came up both times. Tried to reboot to safe mode but no bootmgr. Removed the disk again and placed it in the SATA cradle and the C partition seems to have been wiped.
With no windows installation at all, is it possible to run the Toshiba recovery (start and holding 0 does nothing)?
Would a Windows Vista recovery disc do anything or enable me to reaccess Toshiba's recovery?
Any ideas? Help,Please!

Hi mate,
Wait a moment, please! Which error message you get exactly and what you mean exactly with the SATA cradle?
Notebooks are country specific so which L300 you have exactly? This is important because the HDD recovery works different on the notebooks or lets say there are different ways how to start it.
> With no windows installation at all, is it possible to run the Toshiba recovery (start and holding 0 does nothing)?
Another question: How you want to start the HDD recovery procedure if now Windows is installed? ;)
Right, thats not possible!
In your case I would order a new recovery disk. You should contact the ASP in your country!

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CD/DVD in Satellite L300 1AM in WinXP- drive runs and stops alternately

Hello
I have bought a new Satellite L300 1AM
I have installed WinXP Home SP3 system (using nLite and SATA driver from Storage Manager), and all drivers from Toshiba website.
I have problem with CD/DVD drive (HL-DT-ST DVDRAM GSA-T50N):
-copying from CD/DVD on HDD looks like following: for some time (few second upto few minutes) data is copying; then drive slows down and stops, copying is stopped, progress bar does not move; after e.g. 1 minute drive starts to rotate and next part of data is copying. Sometimes system stops to respond and one has to reset computer, sometimes computer restarts automatically...
-listening to audioCD music and watching DVD movies look similar, it easy to imagine...
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-writing on CD/DVD is also impossible - progress bar stops after 1-2 minutes and nothing happens. Yellow diod is still on and to stop process one has to restart system...
What is interesting, drive works perfectly with newest Debian LiveCD version...
Has anybody any ideas???
Thanks in advance
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Hi
SATA driver has been integrated with WinXP CD using nlite - this allowed installer to find HDD and to install system :) Driver has been taken from the Storage Manager package. Later, with system installed, I run .exe from that package again.
Do you think SATA driver should be installed somehow once again?
In IDE ATA/ATAPI controllers I have only one position:
"Intel(R) ICH9M-E/M SATA AHCI Controller"
Should I have IDE Channels despite both DVDROM and HDD are SATA?
Lars_3, I agree, it MUST be software problem!
Perhaps something like interference or conflict between programs or drivers...
Drastic solution is to reinstall system completely and to check the correctness of CD/DVD-reading after each newly-installed program or driver... but I would like to avoid this way as long as possible :)
The problems occur with disks of various manufacturers, which work correctly on several other computers
PS CD/DVDs are read correctly also under Debian 5.0.0 installed parallelly on HDD
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Satellite A200 - WebCam issue - webcam drives has failed

Hi,
I need some help regarding the integrated webcam of my Satellite A200.
Everytime I start the laptop I keep receiving a message saying that the webcam drives has failed and I have to restart the computer, but the problem persists.
I have downloaded an updated webcam driver, but nothing.
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Thanks!

Ok - I've had the same problem:
"Everytime I start the laptop I keep receiving a message saying that the webcam driver has failed to load and I have to restart the computer"
Same when trying to update driver from Toshiba site, same when rolled back / uninstalled drivers, then re-installed default drivers. Nothing worked.
Sorry - but the solution that worked for me wasn't easy.
I had to disassemble the laptop to take a look - fix something else ( wireless on/off switch had broken / jammed in off position - lugs had snapped on back of the slider switch on the case, but no problems, I just left it in "on" position, as wireless can be switched off in software anyway). I decided as I'd got that far already, to pull the laptop completely apart and clean it out properly.
There's a shielded cable running from the webcam in the lid, though to a small white socket on the motherboard, accessible under the keyboard, next to the wireless board.
I was disconnecting various other cables etc, and came across this one disconnected, and couldn't remember disconnecting it myself. Hmmmm...
Anyway, I connected it back up on reassembly, it pushes in to the socket and seems seated, but needs an extra little push to "snap" securely in place.
My guess is that some of these haven't been seated properly ex-factory. They probably work just fine, until perhaps through repeated flex on the back of the keyboard when typing, or opening and closing the lid, the connector falls out of the socket.
Anyway - my webcam works again now. (using Vista SPII and all current updates, but in my case that's not relevant, as it was NOT a software or driver issue).
There's instructions (with pictures) for disassembling the A200 on the net - use google to find them. You don't need to pull it completely apart, just to the point where you can get the keyboard out, then you can access the connector.

Satellite Pro P300 (PSPC5E) - Webcam driver open fail on Windows 7

I've installed the RC of Windows 7 64 Bit on my Satellite Pro P300-PSPC5E and I'm experiencing problems with the configuration of my webcam and microphone.
I've tried to install the camera assistant software, 64-bit (windows vista) to configure the webcam but I keep getting an error with 'Webcam driver open fail. Please restart camera or computer.' neither of a camera or computer restart work. I do get picture in Skype but I can not edit settings or so (dark picture) and the microphone is way more silent then it was on windows XP, although it's set on the maximum sound.
Is there a solution for this problem? I hope so :)

Hi
I think there is no solution for this problem at the moment because you are using a Release Candidate of Windows 7 and at the moment there are no official drivers for Windows 7 available.
You have already tried the Windows Vista driver so thats all what you can do. Alternative you visit the Toshiba US page (http://www.csd.toshiba.com) and search for Windows 7 beta driver. Maybe it works.
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Satellite L300 - New hard disk drive info needed

I own a Satellite L300 and have to replace the hard disk drive. I am in Korea and went to the service center, but they only couldn't replace the disk drive because they only had them in Korean, so I have to go elsewhere to get one in English (that's what I think I was told anyway) I don't know a whole lot about computers, so I am looking for some help.
When I bought my computer it came with Vista pre installed, therefore I don't have an installation disk or anything like that. Because I am getting a new hard disk drive, will I also need to buy Vista and install it myself?

Hello my friend
I am a little bit confused after reading your posting. HDD replacement is so simply and can be done by everyone and I don't understand how the service couldnt be able to do this. for this action you need 10 minutes and can be done without manuals or some maintenance manuals.
If you want to do this alone, please follow these steps:
- turn notebook upside down
- remove the battery
- near the battery you will see HDD cover fixed with two screws
- remove the screws and HDD cover
- remove the HDD pack by pulling on the tab attached to the pack, following the direction of the arrows
- place the HDD pack on a flat surface (such as a desk), and remove the two black flat head screws with black head screws
Please be careful with HDDs and do not apply pressure to the top or bottom of the drive.
Vista OS
New Toshiba notebooks are delivered without installations disc but recovery image is saved on HDD. When you start notebook for the first time you will see Toshiba reminder with info that you must create such disc alone using preinstalled Toshiba recovery disc creator. if you didn't create it and now the HDD is defective you have a problem. Either you must order new recovery media from Toshiba or you can use Microsoft installations disc to install Vista.
If Ive forgot something please let me know.

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Hallo,
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Thanks for help.
Greetings Tom

Thanks for your help, but i don't have in my device manager a "Other Device" an in the "System Information" is only die W-Lan Networkadapter and in my "Problem Devices" I don't have a Device.
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Greetings Tom

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Hi all,
I just purchased a Toshiba Laptop, running Vista Premium Home Edition, and after a massive Windows update download, the DVD-CD drive didnt work. Error message 39, corrupt or missing driver. The driver isnt missing, so it must be corrupt. Am savvy with regedit regarding removal of upper and lower filters from the registry, except havent action the removal yet, as there doesnt appear to be an upper filter listed. Only the lower filter.
Also, the information states you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall any affected programs. which is a problem, as Vista etc. was already loaded and no other software came with the laptop.
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Thanks andrej, I appreciate your help.
This seems to be the only solution I've been able to track down, although I was looking for a better one. I rang Toshiba support, and they said Toshiba could not be held responsible for any advice followed on the Windows website.
If the filters aren't necessary to the running of the DVD drive, why are they there? I don't want an impaired DVD-OM drive that is unable to function in writing mode.
Toshiba phone support said to remove the hardware from the Device Manager (CD-Rom Drive with ! displayed), then download a new driver from: http://www.isd.toshiba.com.au/drivers
I have a feeling this driver is already on my computer, but will follow through with his advice. If this doesn't work, he said the only other thing to do would be a system restore. Which means reinstalling ALL the programs and files I so laboriously installed a few days ago.
I only purchased this notebook on the 11th September!!! I am fast becoming disillusioned with both Toshiba and Windows Vista. I want a first rate product functioning as it should, not a headache to be endured.

Satellite L300-20D CD-ROM DRIVE NOT WORKING

WHEN A CD IS PLACED IN THE CD-ROM DRIVE SOFTWARE INSTALLATION MENU DOES NOT APPEAR.
HOW CAN I GET IT WORKING .PLEASE ANY OFFERS

>WHEN A CD IS PLACED IN THE CD-ROM DRIVE SOFTWARE INSTALLATION MENU DOES NOT APPEAR
Go to My Computer and double click on CD/DVD drive. This should start the exe file on the disk.
Otherwise click right and choose Open.
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L300-03C BIOS Update to V2.2 then Fail to boot on XP
Model:PSLB8C-03C01X
Please help
My OS is WinXP SP3 , BIOS was v1.4
using the latest BIOS V2.2 windows file to upgrade(from v1.4)
The progress is normally finished , however it fail to boot up.
I still can enter BIOS Setup , but can not run Windows XP to login screen.
So , what I can do?
Thank you

Hello
Did you load the default settings in BIOS after update?
So press F9 key in BIOS setup and save the settings.
Does it work?

Satellite L300 - T2FTP Windows sockets initialization failed

After Login I get the following message:
T2FTP Windows sockets initialization failed
At the same time the system gives a message that it has found a new unknown hardware device and the driver should be installed.
Before I did NOT add any new hardware device.
Clicking the Start Button results only in a message: Windows Explorer does not react.
It is impossible to call any other routine.
Unfortunately I don't find my Recovery-CDROM.
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Toshiba Satellite L300, Model PSLB8E
Windows VISTA-32 bit

Hi
I think its operating system issue something, somewhere was going wrong
I agree with Jeka. The Vista reinstallation would be the easiest and fastest way to get rid of this problem.
If didnt get the recovery disk because the OS was preinstalled and there was an tool which allows you to create an own recovery disk.
You should be able to recover the unit using HDD recovery
Restart the notebook, press F8 and choose repair my computer.
Then choose Toshiba HDD recovery.
This would recover the OS again.

Satellite L300-19U - How can I reinstall Vista without working DVD drive?

Hello
I have a big problem with my notebook Toshiba Satellite L300-19U.
I did installed 1month ago Windows XP on it and now is my DVD-ROM broken, it didn't read DVD just CD's. So I can't use my Vista recovery DVD to reinstall Vista. Did anyone had the same problem?
I heard there is a partition (hiden) where the recovery is on it. How I can find this partition? And if I find her, can I boot directly from the partition to recover Vista? If no,is there a other chance to recover it?
Please help me to reinstall the Vista recovery partition!

Hi!
The hidden partition that you mean is a Windows Vista feature but you cant restore Vista with this partition. The point is that the partition is also deleted because you have installed Windows XP on it.
Restoring Vista without recovery disk is only possible if Vista is still installed on it. Then you can go in the advanced boot menu and select repair my computer. Then you can choose the Toshiba HDD recovery option. This is a feature that restores Vista from the second partition.
But as I said only possible with installed Vista.
Just one question: Why do you dont go to an authorized service provider? If your notebook is still under warranty you should get a new CD/DVD drive for free. Normally it should only take few days and then you are able to install Vista again! :)

Satellite L300 - after Win8 load DVD drive is not working

I have just loaded Windows 8 on my Satellite L300. The DVD no longer works with an error message 39 it says the driver is corrupt. Also external attached DVD's are not recognised. I cannot find a driver to reload.
Any suggestions.
Regards

Check this article:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletinDetail.jsp?pf=true&soid=3516888
If the TOSHIBA Recovery Media Creator or TOSHIBA Disc Creator are installed on the HDD, there might be a issue between Win 8 and mentioned software
So uninstall these tools, then restart your PC using the Power-->Restart option in Windows 8. Your CD/DVD should be accessible now.

Help needed with system recovery Satellite L300-149

Hi
We have a Satellite L300-149.
Was running really slowly so wanted to reset it to factory settings.
Did the 'press F12 when starting, put disk in' etc etc BUT have a horrible feeling that I put a disk in that actually belonged to a different Toshiba we used to use a U300.
The 'give away' was that the user manual for the U300 is now on the desktop on the Satellite :-/
I hoped that this wouldn't be a major problem BUT the F8 key has now disappeared making it impossible to connect to the internet.
I looked online and read that the L300 sometimes doesn't come with a disk as the info is kept on a separate part of the hard drive so hoped I could reset it back to factory settings again but when I click F2 on start up and go to the option to restore it, noting happens.
Can anyone please help??????

Hi
Forget the HDD recovery now
You have recovered the system using another disk and this has deleted the HDD recovery image files. So this option is NOT possible!
You are right the L300 and all other notebooks are not delivered with Recovery disks.
The recovery disk has to be created using the preinstalled software called Recovery Disk Creator. But this is also NOT possible because you removed the preinstalled system and the files which are needed for such recovery disk are not available anymore!
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I think the Satellite L300-149 supports the Wlan Realtek RTL8187B chip.
So install the right Wlan driver which you can find here:
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Error message: "Webcam driver open fail" for Satellite L305-S5875

Problem: Webcam is not working and when Camera Assistant Software is started up, the Error message, "Webcam driver open fail" pops up.
Computer: Notebook Satellite L305-S5875
OS: Windows Vista
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I've stopped Skype and Camera Assistant Software at startup and manually start them, as someone suggested this as a solution. I've uninstalled both and reinstalled several times. I've tried one software without the other installed... trying every possible arrangement for a solution, to no avail.
I called Customer Support and John, although very nice and patient, was not helpful. He said he'd research and call back. Didn't.
I've gone to Chicony website to try to find an more current driver than January 07. When I let Windows install the latest from the web, it installs a Microsoft 2006 driver. I don't think it's a hardware issue, as it started acting up after Skype installed. I also tried System Restore, but that didn't work either.
Suggestions?
Thanks,
SteveCo

Thanks Jerry. I spent hours going through the links you provided and tried some of the suggestions looking for a solution. Nothing worked.
I tried uninstalling Toshiba's Camera Assist software and Skype (Skype initially seemed to be the instigator of the problem), completely removing both from the registry, and removing the webcam with Device Manager. Then I made sure Vista was up to date, and then installed the latest Toshiba Camera Assist software from the Toshiba download page. After installation and rebooting, I'm getting the same error message: "Webcam driver open fail."
The webcam used to work, before we installed Skype and used it a few times. From the other posts I've read, it does seem to be a common problem... usually after Skype or another webcam-using software is installed and run.
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Open for suggestions.
SteveCo

S.M.A.R.T. Says 'hard drive is failing' - how to wipe?

As the title says - S.M.A.R.T. says one of my internal hard drives is failing,
and then prevents me from highlighting it to repair or erase.
I have successfully copied the hard drive to a new drive, but how do I now
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Are you trying to do this while booted from the OS or from the install Disk? If your booted into the OS then the repair option shouldn't be click-able. Beyond that, there might be some 3rd party software that could force a reformat and/or erase. I did try to find you something but didn't come across anything specific to what your trying to do. You probably already know this, but the purpose of S.M.A.R.T. is it acts as an early warning indicator. This means the drive is no longer dependable and may fail without warning in the near future, resulting in losing all data. With that being said, I've used a hard drive that S.M.A.R.T. indicated was failing for 3+ years without a hick-up. I don't use it for anything imported though. When I have more time and if I come across anything that might get the job down, I will add to this posting. The worst case scenario is that there is no way to reformat and/or erase the drive due to the state it's in. At that point, the only thing left to do is recycling the drive.

Satellite L300 - Recovery wipes C drive then fails to rebuild

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