Satellite L305D S5895: Win 7 can't find HDD or can't format HDD on clean install

I have a customer's Satellite L305D S5895 laptop. This was shipped to me by the customer who tried to install Windows XP Pro, Vista and none would install.
He said he tried all installation CDs he had and finally gave up on it and shipped it to me.
When I got it the partition were deleted so I tried to install Win 7 and when I do doing a custom install I get an error saying the hard drive can't be formatted on disk 0 or it will give an error that no hard drives were found.
I reset the bios to default and no matter what I do it won't format or find the harddrive. I was going to upgrade the bios but the only way I found to upgrade the bios is after windows is installed.
Anyone got any ideas on this laptop so I can get a system installed. I checked the bios and there is no settings for a sata drive, raid drive or IDE drive so it looks like this version can't be changed.
Thanks for anyone who can help.
Rick

The upgrade instructions do not help, I am not doing a upgrade but a clean install and the Toshiba Software Installer for Windows 7 doesn't look like it will work because it is an .exe file and with no operating system I don't see how it can run but I can't find instructions on how to use the installer
I've tried running tests on the drive to see if it is bad or going bad but after trying about 4 different programs and all having the same results I think the drive may be bad.
All diag programs I've tried boot the computer and show "STARTING PC DOS" and they all stop at that point which I guess is an indication the drive is bad because they can't seem to find it, not sure just guessing as to why all stop at this point.
I've tried SeaTools and Hitachi Drive Fitness Test and a few others only to have them all stop at "STARTING PC DOS"

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