Satellite L310 - USB port damaged

Hai, i from M'sia,I having a asia Satellite model L310 the USB pin inside damaged.
Which is I confirm non-misused by my own, & my friend recently purchase a new model Satellite M300 also facing the same problem as mine. The service center in my country reject my claim due to they blame on my own misuse.
Could you help us investigate the following case please? urgent, your help will be highly appreciated.

> having a Asia Satellite model L310 the USB pin inside damaged. Which is I confirm non-misused by my own, & my friend recently purchase a new model Satellite M300 also facing the same problem as mine
Thats very strange and I cannot believe that
I mean if the USB ports pin was broken at the first day of purchase so why you didnt visit your dealer and asked for the notebook replacement?
However, I had 2 Satellite notebooks in the past. Not Asian series but European Satellite notebooks. Now Im using a Sat A210 and all USB ports were OK on all my series.
You case must be simply bad luck

Similar Messages

Possible USB port damage using non-powered USB hub?

Referring to the recent discussion on ruining firewire ports with damaged peripherals, a related question concerning the possibility of damage to the USB port:
http://discussions.apple.com/thread.jspa?messageID=7948387#7948387
I have an old iPod Shuffle, USB only, and a camera card reader, both of which which get pulled and connected "on the fly" to a bus powered USB hub which is attached to one of the USB ports on the iMac. Am I risking similar damage to the iMac USB port, itself, if something goes bad on the Shuffle or the card reader? Should I be using a POWERED USB hub to avoid direct damage to the iMac USB hub? (And, assuming it will have to be USB 2.0, will it be backwards compatible to USB 1.1?)

No, my belief is that FireWire devices are more prone to damaging the circuitry behind the port due to connecting and disconnecting on-the-fly (compared to USB). There is supporting documentation on the web, for example.
http://www.wiebetech.com/whitepapers/FireWirePortFailures.php
http://lowendmac.com/misc/03/0421.html
(there are many more)
Mechanical failure (wear and tear) through constant plugging and unplugging is a secondary consideration.
If your FireWire device is constantly connected, this issue does not exist (and there is no wear and tear either). On my Intel iMac, my external FireWire drive is always connected, and I use the direct port on the Mac. If I ever need to disconnect it, I shut down my iMac and then disconnect. The other FireWire port is connect to a hub, and that is where I connect and disconnect FireWire devices on-the-fly (old iPod, small bus-powered drive, and video camera).
If your iPod shuffle is the old +thumb drive+ style with the USB plug, you should be using a self-powered hub. That may be why it is not reliable. Also, that plug on the old shuffle is the most likely part to fail, so it is possible that it is getting worn out. I bought a bunch of used and reportedly broken iPod shuffle (the older white type) on eBay to see if I could fix any of them. I would say, 80% of the time, it was broken due to a faulty USB plug (no data connection). On the rare ones broken for another reason, I used that good USB plug to get another shuffle working. (A few worked after using the iPod Reset Utility, without any other repair. )
But I'm getting off topic with the shuffle talk...

Micro USB port damage

I bought a Blackberry Curve 8520 6 months ago, which is under a year-long warranty, from Carphone Warehouse. A month ago, the Blackberry stopped being able to charge so I took it into the shop and the phone was inspected, and I was informed the phone would be fixed under the manufacturers warranty and returned within 2 weeks. Exactly 2 weeks later I was told to collect my phone as it was fixed and it had been returned UNFIXED as I was told the damage was NOT covered by the warranty, after being initially informed it was. What has happened is one of the prong inside the micro USB port has broken off so the phone won't charge. This has also happened to a friend of mine, so surely it is down to faulty materials? I don't understand why this is not covered by the warranty.
I was wondering if Blackberry themselves would be able to fix my phone (as Carphone Warehouse are refusing to, unless i pay £170 - more than the phone is worth. I have taken this up further with them but have constantly received poor customer service and am not willing to deal with them anymore).

harrietnebula wrote:
The exact words of the email are, "you can approach the manufacturer directly for their independent evaluation of your handset".
I will definitely get back to them about this now.
Good...because those exact words are too generic...they need to provide you an email address, a specific website, or something else that gives you a specific path for escalation.
Given the nature of the contractual relationship that all parties are bound to (e.g., RIM, the carriers, the resellers, the service centers, and even the end users), it is actually very hard for end users to make any inquiries directly to RIM...the contractual relationship prevents RIM from providing simple access by end users since the contractual process that all are bound to is one of escalation from the resellers/service centers/carriers into RIM for cases they cannot resolve. End users going direct to RIM, without formal escalation, are bypassing the contractually required process...so it's not simple, and if the reseller/service center/carrier is recommending that their end user do so, they need to provide their end user with very specific instructions as to how to do so, since no "normal" facility exists for that (as bound by the contractual relationships).
harrietnebula wrote:
I will definitely get back to them about this now.
I do have an receipt that they gave me after the initial assesment saying that is will be covered by the manufacturers warranty.
Excellent! You have a good case against them, it would seem! Assuming, of course, that the initial assessment is binding, and not overridden by subsequent assessments...your careful reading of all the words in the documents you have (looking for any "get out of jail free" clauses), including those you initially received when you bought your BB (since it should spell out the exact terms of your warranty coverage), will be crucial to knowing exactly how strong your case is.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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My Toshiba Satellite A660 USB ports don't work and the webcam doesn't either.

For some odd reason all my USB ports doesn't work. It worked fine with I got it and this laptop is pretty much new. I also tried to uninstall and install the USB device back but I always get an error saying it didn't work. Any solutions to fix this?
Also, my webcam doesn't work. Every time I log into my laptop I always get this error saying "Web camera initialization failed. Please check your camera device and restart application or computer." I have no idea how to fix this. Can anyone help me out please?

For your USB ports, try this one first..
1. Make sure that the power light is off.
2. Unplug you AC adapter form your laptop then remove the battery.
3. Without those two, hold down the power button for 10 seconds then release it. After that put the battery and the AC adapter in.
4. Turn NB on and just choose start windows normally.
This is the simplest thing that you can do. Basically, the reason behind this is because it will reset the microprocessor on your system board. Try this first then if it failed check these links:
USB port may stop working after you remove or insert a USB device
Tips for solving problems with USB devices
For your webcam, you said it is giving out a message "Web camera initialization failed. Please check your camera device and restart application or computer.", that means the application is not installed properly. You only need to uninstall it first from Start > Control Panel > Programs and Features (make sure that view should be in large icons) then look for the Web Camera Application (looking at your laptop model I assume it's Toshiba Camera Application) then uninstall it. To reinstall it back, pull up the Toshiba Application Installer by going to Start then type in Toshiba Application Installer. Once you got it pulled up, click on Next Button and look for the application that has a name webcamera from the list and install it.

USB Ports on 3 month old Satellite C655-S5049 do not work-even after Recovery to "Out-of-Box" state

Hello - Hoping someone can help with another suggestion- it doesn't look good.
Both USB ports on my wife's 3 month old Satellite C655-S5049 are non-functional with any USB device. Flash drives, wireless mouse, and external hard drive (powered) that all work on all of my other computers, do not work in either of this laptop's USB ports.
This problem seems to have developed gradually, and became noticeable previously as non-responsiveness in the wireless mouse, which gradually became a concern, with the computer appearing to freeze or lock-up - probably because of the number of times the mouse was clicked on shortcuts and executables before something happened.
The ports are now completely "dead"- no recognition of anything inserted once the computer is up and running.
There appears to be a thermal component involved, since I was able to get the devices recognized and working for up to a minute when booting the computer with the devices in the ports after it had been off for several hours after I did the default state recovery. The flash drive and mouse were recognized, drivers loaded message, but they then went to "unplugged" before I could get the cursor moving. I was able to access the flash drive, since I did it as soon as the driver loaded, but then it disappeared ("un-plugged" itself in the driver loaded message box). I can also get them recognized from this COLD boot state when I immediately plug them in once Windows 7 (64) loads, but they quickly disappear. If I wait a few minutes before re-booting, they flash during the Windows boot, but drop-out before it completes. If I wait 3-4 hours to re-boot, they flash (are recognized) for about a minute (Windows completely loads), but then they drop out.
I tried all of the suggestions on this board (and others) before doing a Recovery to Factory Default state. I have tried it with the original version 1.20 Bios, and with the version 1.50 Bios update. All driver updates have been downloaded and installed. The laptop does occasionally lock-up at the Toshiba screen during boot, and is verrrry slow in some operations (2 hours to do the recovery discs). The only other noticeable problem (at this time) is an occasional drop-out of wireless (Atheros AR9285) connectivity, which I have been blaming on the router since it is sporadic and infrequent (not consistent with the thermal argument). These problems are all after the Factory Default State recovery operation, so my assumption is that they are hardware based.
Any suggestions for a solution? This is a standard spec Satellite C655-S5049 that I was considering adding another 2GB memory to, but now I am unsure of its' future. A laptop cooler that runs from a USB port seems counter-productive.
I am technically capable, so you can be much briefer in your response than I have been in trying to fully detail the problems. This isn't the NVidia chip, but it does bring back memories of laptops past.
Thanks for any help,
G

I AM HAVING THE SAME PROBLEM WITH THE SAME MODEL. I GOT THE SERVICE
MANUAL AND I'M THINKING TO OPEN IT AND SEE IF THERE'S SOME PHYSICAL BAD CONNECTION
INSIDE. BUT LIKE YOU SAID. IT'S ONLY THREE MONTHS OLD.!!! I DON'T WANT TO RUIN THE WARRANTEE.
BUT THIS IS VERY FRUSTATING. I WANDER IF TOSHIBA DOES THIS ON PURPUSE.!!! KEEP IN TOUCH AND
IF YOU NEED THE SERVICE MANUAL CONTACT ME AT [email protected]
THANK YOU.!!!!

How can I connect my iPad to a TV that only has an s-video input available but also has a usb port on the satellite box available.

I would like to connect my iPad to my older TV but the only inputs available are the s-video input port on the TV itself and there is also a USB input port on the satellite box that feeds the TV. I could also split all the RCA jacks to accomodate another input here. Thanks in advance for any and all help with this problem of mine..............RR.

There is no s-video cable available for any iPad.
The USB port on the cable box is for maintenance use only.
There are RCA cables available:
http://store.apple.com/us/product/MC748ZM/A/apple-composite-av-cable?fnode=3a

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I have recently done a system recovery with disks I created when I originally got my Satellite L505D-S5983. Which put the laptop back to an "out of the box" state...supposedly... I have been asking on a Microsoft forum for help with my problems, with limited luck.... It is still not working. I'm pasting my original posts here hoping that maybe somebody on here can help me.
POST 1:
My Toshiba Satellite L505D is running 32-bit Windows 7 Home Premium. After about 4 months of downtime I recently started it back up. There were roughly 37 updates to install when I turned it on, as expected. The updates were downloaded and installed, but when the system was restarted the system froze as soon as the desktop loaded. I booted multiple times and every time it completely freezes immediately after start up. I am not even able to open the task manager (ctrl+alt+del). They system boots perfectly fine in safe mode, and I ran what diagnostics I could find and nothing shows up....according to Windows everything is fine.
After Going through this multiple times, I got sick of it and decided to do a system recovery. Not a system RESTORE...it was a system RECOVERY. The HDD was completely wiped, and the system was supposedly returned to its original form as it was out of the box. Getting my hopes up as it finished its process... The system worked fine through the initial setup (language, time, etc.) and then as soon as the desktop loaded it froze again!
So here I am with a completely wiped HDD (except for the factory toshiba software), and a Windows OS that will only work in safe mode... I would like to avoid reinstalling Windows, I don't have any disks or anything. So any help would be appreciated
P.S. let me elaborate on what I mean by "froze". The system is completely non-responsive. No cursor movement at all, touchpad, keyboard, USB ports, nothing. When I did the restore the cursor, touchpad and keyboard worked through the initial settings only. Even when the desktop is loading i get movement for a second or two before everything freezes.
REPLY I RECIEVED:
Hi,
Since the computer is working in safe mode, I would suggest you to start the computer in clean boot to check which third party program is causing the issue. To configure your computer to clean boot follow the link
http://support.microsoft.com/kb/929135
Note: After you have finished troubleshooting, follow step 7 in the article to boot to normal startup.
If the issue does not persist in clean boot then refer ‘Step 3’, ‘step 4’ and ‘step 5’ from the following link to narrow done the issue and find out which service or startup item is causing the issue.
MY RESPONSE POSTING MY CURRENT ISSUE:
Thank you, and yes that's exactly what it was. It turned out to be an ATI program for my AMD graphics card that was not installed properly. It makes me wonder if I had to do the recovery in the first place lol.
However now I have a whole other issue. Windows is now telling me that "No audio output device is installed".....
In device manager the yellow "!" is there (High Definition Audio Controller), it tells me that it is not working....yet it says that the best drivers are installed! So yeah...I have no audio now. The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
//--> Toshiba Satellite L505D-S5983_AMD Athlon II Dual-Core M300 2.00 GHz_3GB RAM 32-bit OS   <--//
RESPONSE FROM SOMEBODY ELSE:
Hi,
Check with Toshiba Support, their on-line documentation and drivers, and ask in their
forums about known issues.
Toshiba - Forums
http://laptopforums.toshiba.com/
Toshiba - Contacts
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact
Toshiba - Drivers - navigate to your model
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download
Toshiba - Support
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
========================================
First run SFC /scannow and checkdisk (chkdsk) as the cause of these issues might
be some sort of corruption.
Start - type in Search box - CMD   find at top of list - RIGHT CLICK - RUN AS ADMIN
sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Then run checkdisk (chkdsk).
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
Then use this troubleshooter :
References to Vista also apply to Windows.
Fixing a customer problem: “No Audio Device is Installed” when launching sndvol on Windows Vista
http://blogs.msdn.com/b/larryosterman/archive/2009/01/06/fixing-a-customer-problem-no-audio-device-i...
Also update or re-install the driver.
Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High
Definition Audio (that is an example and yours may have an entirely different name/maker).
Write down description make and model - double click on it - drivers tab - write down version.
Now Click UPdate Drivers which may not do anything as MS is far behind certifying drivers.
Then RIGHT CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.
1st go to system maker's site and look for latest driver Download - SAVE - go to right click on
and RUN AS ADMIN (This is your fallback.) REBOOT after each driver installation.
NOTE : Sound drivers often rollback so check the version after installation and the
reboot to see if the version you installed is there, if not repeat the install - reboot
until it is. It can take several tries depending on how many rollbacks it does.
Then do same for Device Maker's site.
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html
Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista
http://www.winhelponline.com/blog/error-the-audio-service-is-not-running-when-opening-the-volume-mix...
Also Right Click Speaker near clock - Playback Devices - right click in the box area -
check Show disable and disconnected devices. Highlight speaker and on the lower
Right click Properties check settings for Device Usage enabled and so on. Also do
same for Configure on Lower Left of that box.
In Control Panel you can also look for an Audio Manager along with the Sound Settings.
Open the Playing Audio troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter
Problems with sound and audio or no sound - a Mr Fixit
http://support.microsoft.com/gp/no_sound
No sound in Windows
http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows
Tips for fixing common sound problems
http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems
Speakers and other audio output devices
http://windowshelp.microsoft.com/Windows/en-US/Help/a43f3a31-6d9f-49d1-be22-e2f47b8b1f2c1033.mspx
How to Enable Hidden Audio Devices in Vista
http://www.vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html
Hope this helps.
===========================================================================================
Ok...so I have installed all of the appropriate drivers that I thought I may need from this website. I have tried ALL of those system analysis programs that were suggested. Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
I would be more than willing to run the recovery again if I knew that I had everything I actually need... When I created my original recovery disks it created a third disk with "apps and drivers". I installed all of them...and still here I am... And I haven't even STARTED on my USB port issue yet...those don't work either, and they don't even show up in my Device Manager...sigh...
And please, a response that doesn't look like an automated response to try and sell software like the last one I recieved from the Microsoft forum would be appreciated
Thank you for your time, and apologies for the lengthy post, but I wanted to provide as much info as possible.

Satellite L505D-S5983
I would try another restore of the hard disk to its original out-of-the-box contents using Toshiba recovery media. Maybe something went wrong in the process. Make sure everything works before applying any updates and adding any hardware or software.
Then add things carefully, rebooting Windows and testing the USB and audio at each step.
Please note this.
The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
All of the latest drivers for your model are easily found here. This one is for the sound.
   Realtek Audio Driver for Windows 7 (32/64)
-Jerry

HP Pro Book Laptop - Damaged USB ports need replacement

Both USB ports are damaged. One is not working at al and the second one shows signs of failing also.
One local repair shop said these ports are not worthwhile to repair because of the cost. This has never happened before on the dozen computers I have owned in the past. This is my first experience with an HP computer.
Please advise

Laptop USB ports are not user replaceable. If the repair shop says it is not worth it, then either the laptop is real old or they do not want the work. Model number please.
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

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Hello,
I am having a problem with my Macbook Pro 13-inches Early 2011 OS X Version 10.7.5 Processor 2.3 CHz Intel Core i5 Memory 4 GB 1333 MHz DDR3 Startup Sisk Macintosh HD
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