Satellite L350-12N - Beeps when booting

Hi there,
I bought this as a reconditioned laptop, and I'm having trouble getting it to boot. When it's switched on, it shows the welcome to Toshiba screen where you can press function keys to enter the setup screens, then the screen goes black, makes a continuous beeping noise, and goes no further. It doesn't load the operating system.
I've tried restoring the operating system from the hard drive as instructed in the manual, but the same fault remains. Is this a known indicator of a hardware or software fault?
Any help or advice would be appreciated!

Hi,
If we just switch it on and leave it to it's own devices, it reaches the toshiba screen, then the screen goes black and it makes the loud beeping noise. It sounds like separate beeps back to back with no gaps. It doesn't load the operating system.
We did manage to install the operating sytem by interrupting the normal boot sequence by pressing F8 and selecting Windows Vista. By doing this 2 or 3 times, Vista installed and launched as we would expect. At it's final restart during setup, it booted and launched without beeping.
This morning, I switched it on, and it's beeping again! In an effort to stop the beeping, I pressed F8, and it took me to the logon screen! I entered my details, and it launched windows as you would expect. This surely is not normal!
We seem to nave no option to enter the bios settings.
We've restarted it once or twice since, and it's started up just fine, so it seems to be in intermittent fault.
We haven't made a recovery disk yet, as last night we couldn't get that far! We used the HDD recovery.
Is this looking like a hardware fault we need to get the vendor to sort? Are there any known reasons for this beep? It sounds like a warning beep.
Thanks for your help!

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Hello @Bubu2014,
I understand that your desktop computer emits 6 long beeps when booting up, and I would be happy to assist you in this matter!
Since 6 long beeps indicate that a fatal errors related to the operation of critical motherboard components in this document, I recommend contacting our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
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Message was edited by: miainphillips
Message was edited by: miainphillips

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Hernandez91 wrote:
hey everyone,
i have a Satellite L350-ST3702, Vista home premium Sp1, (had it for about 4months) and it wont boot anymore,
so yesterday i got an black screen error on my laptop it said to restart it,
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so i put in the recovery disks that came with my laptop to just reinstall every thing like if i just got it out of the box,
and as i follow the instructions that the Toshiba recovery wizard disk says, and
as its "coping files" i get a blue screen error saying "a problem has been detected and windows has been shut down to prevent damages to your computer DRIVER_IRQL_NOT_LESS_OR_EQUAL"
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If you cannot perform a recovery, then there likely is a hardware problem. That's something that the warranty was meant to handle. I'd suggest initiating a warranty repair by calling Toshiba Support at 800-457-7777..

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Satellite L350-12N - Beeps when booting

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