Satellite L500-11V

Webcam/FaceRecognition - stopped working giving "failing to initialize" messages.
Uninstalled WEBCAM application (but not FACE RECOGNITION application) as per your previous forum advice, restarted machine, but no change in functionality = still not responding and no sign of ANY camera driver now on machine?

Satellite L500-11V (PSLJ0E-00R00JEN)
Downloads here.
This is the driver.
Toshiba Webcam driver for Windows Vista 32 Bit, 1.0.1.8, 23/07/09
Toshiba Webcam driver for Windows Vista 64 Bit, 1.0.1.8, 05/08/09
-Jerry

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Need a specific driver for Satellite L500 11V

Hi, I have reinstalled my OS Windows 7.
I have already got some drivers in the download section but I cant find the driver for FN keys. They all work although without displaying the control bar in the upper part of the screen which I don't mind at all - but with one exception: the Wifi on/off toggle. And that is why I need the software which I hope will solve the problem.
Does anyone know what driver it is and tell me the name or post a link to download it?
Thanks, Josef

Hi, thank you both guys, Josef here (had to register again with different ID).
OK, I installed the Toshiba Value Package and I was sure it was the right driver, but now the FN keys wouldn't work at all and the panel won't appear either. Before installation the FN keys did work except the wifi toggle which was and still is fortunately activated. I even made sure that the keys weren't disabled in settings for flash cards. So now I'm going to uninstall the package..

Power jack replacement on Satellite L500

Hi
I have laptop
Toshiba Satellite L500-11V
part no: PSLJOE-OOROOJEN
The power jack is broken. I dont know about soldering. If i buy power jack with cable can it be installed in this laptop as seller mentioned that soldering is not needed.
Thanks

Of course the DC jack can be replaced but its a matter of notebook experience
Would not recommend doing this if you dont know hwo to do that exactly and if you have not done this in the past
If I would be you, I would spend bucks in order to get this fixed

HDMI output not working on my Satellite L500

The HDMI output on my Satellite L500 seems to have stopped working in the past few months.
I've tried different cables but it is still not working.
Any ideas?

When you press FN+F5 key combination while notebook is not connected with HDMI cable, you will see one option (LCD) only. When you connect HDMI cable can you see other additional options like LCD, LCD+HDMI, HDMI and so on?
Please be also sure that right HDMI port on your TV is enabled.
By the way: which OS do you use?

UPDATE : Toshiba Recovery Wizard 'cannot read from source file or disk' error (satellite L500)

UPDATE 2: Phoned Toshiba tech support again, guided by techie to begin the recovery again. Just before phoning I was able to go into recovery options and view the drive setup and all the files that couldn't be read are on the CD so I've no idea why the error kept occuring, and neither did the techie. Fingers crossed it works this time but I'm not overly hopefully given that we've just done exactly the same as I did before. UPDATE 1: I got into the BIOS and reset everything back to defaults and yay, my toshiba recovery wizard now starts! :-D On the down side, when trying to do a factory default software / out of the box recovery I continually get error messages with regards to copying the files, for example
cannot read from source file or disk
7z.dll
Type application extension
size 585kb
date modified 7/14/2009 10.26pm
other read / copy errors include PREINST6.SWM, BOOT_32, BOOTPRIORITY, CHECKMAXPTSIZE, CHGBOOT, CPU, CPUCHECK, CREATEPARTITION, CTRLDRVINFO, DISKWIPE, DMI, DPINST32, EBLIB.DLL, ERRORDIALOG, EW3BOOTSEQ, FWLINK, FWLINK.SYS, GETHDDINFO, GETKEYSTATE, IMAGEX, INFILED, INITRECAREA, KRAIADAPI.DLL ..... at which point I decided to 'skip all' :-/
Any explanations as to what's going on and how I might be able to fix it would be very much appreciated! :-) Thank you!
I have a two and half year old satellite L500 with an Intel i-3 and 4 gigs of RAM, on which I was running Windows 7.
Admittedly it’s had rather a hard life (I ran some very demanding CAD / graphics software on it) but it had always performed well until just recently, when after suffering several BSOD (which had never happened before), the hard drive failed.
I partitioned and formatted a brand new hard drive (which is perfectly fine and functions normally when hooked up to another laptop with a SATA to USB cable) and obtained system recovery discs from Toshiba. Unfortunately, when I try and run the first disc, windows starts to load files but then generates an error screen with the message Error F3-F100-0003 and a request to turn the computer off.
When I use the windows Memory Diagnostic to get into the Windows Boot Manager Screen I get the following;
Windows failed to start. A recent hardware / software change might be the case.
To fix the problem
Insert your windows installation disc and restart your computer
Choose your language settings and click ‘next’
Click ‘repair your computer’
File: \boot\memtest.exe
Status: 0xc000000f
Info: the selected entry could not be loaded because the application is missing or corrupt.
I can also use F8 on startup to get into the advanced boot options but selecting any of them simply results in the F3-F100-0003 error message. I’ve run a memory test using the UBCD, which tells me the memory is fine, and tried another hard drive (which also works perfectly well in another laptop) but no joy. On phoning Toshiba support the techie said my hard drive had failed, but as I say, both hard drives are perfectly fine / usable when hooked up to another laptop. I’m now completely stuck as to what the problem is and how I might resolve it – any advice / suggestions would be most gratefully received! Thank you in advance :-)

Satellite L655-S5096
Downloads here.
the second disc gives me the the "cannot read from source file or disk PREINST8.SWM"
My best guess is that the disc is not readable. Try copying it to another. Sometimes that works.
Otherwise, order new discs from Toshiba.
-Jerry

Satellite L500 and issues with wireless connection

Hello people
Ill just throw my problem out there.
First of all my details and info which may help you help me!
Satellite L500 running windows 7 (note: same issues when Vista was installed)
Latest wireless drivers as well as latest drivers for everything else.
My wireless router is a billion voip enabled router 7000 series its quite a good one for when I got it about 2 yrs ago and works fine.
Basically the problem is the wireless on my Satellite L500 keeps dropping out. Im no more than 20m away at most, right now Im 10m away with 1 wall in the way. I tried to get to a website and it says connection dropped out or unable to find host.
However the other laptops in the same room same spot at the same time has no issues at all. Never has.
As soon as I go into the same room as my router it works again. Sometimes works if I just stand on the opposite wall.
So basically Im thinking my wireless card in my laptop is either faulty or just no good?
Can u replace the wireless card with a different one? Maybe the Toshiba ones are just no good? Ive read so many problems with these wireless cards in Toshibas...
Anyone have any ideas? Have I missed any info u need? Ill repost again in a day or so with the types of wireless devices in each laptop.

Hi
At the moment I doubt that your WLAN card is faulty. Before you exchange it you should also update your BIOS and not only the WLAN card driver. Both updates you should download from the Toshiba website:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
I had a similar issue with my Toshiba notebook and WLAN connection. The problem was the WLAN power saving mode in Windows Power Management. There you can also choose a power saving mode for the WLAN card. Disable it and choose Maximum Performance.

Satellite L500-13e connected to TV with HDMI cable - no sound on TV

Hi! Sorry my English is bad.
I have a problem, i tried to connect my notebook with TV through HDMI, but
sound playing on notebook rather than TV ...
In Realtek HD Manager i didn't find "HDMI Output options"
Please, suggest what should I do?

The whole story is a little bit strange now.
As far as I know Satellite L500-13E is delivered with preinstalled Vista Home Premium and all drivers must be preinstalled.
I don't understand how you can suddenly have this yellow question mark in device manager.
What have you done with your notebook?
Anyway, at first try to remove sound device from device manager and restart your notebook. If the yellow question mark is still there install Vista sound driver. You can find it on Toshiba download page - http://eu.computers.toshiba-europe.com

Satellite L405D-11V - Freezes and screen goes black when watching video

Ok, so I have the Toshiba Satellite L405D-11V, I have had a fault, basically, the computer would freeze at any time and the screen would go black, with the fan and lights still going, this could be on start-up, or a few hours into using the laptop, so I decided to ring up Toshiba's tech support and they arranged for my laptop to be collected and sent off for repairs.
I was able to track the repairs online through the tracking service, and was able to see what they were doing to my laptop, it said that they ordered a part, it was in progress and the repairs were finished.
However, I got the laptop back today, I turn it on, everything is fine, I start using the laptop everything is fine, then I decide to watch a video on youtube, and it freezes again, so, I power off holding down the power button, hoping it was just a one off, I turn it back on, and load up the video again, it freezes and the screen goes black again, after working out that when ever I watch a video or play a game, it causes the computer to crash and freeze like before the repairs. So there is still a fault, but im not sure what to do
Its still under warranty, I purchased the laptop from Comet, but I dont really want to send the laptop off for repairs again and to find it will come back with the same fault, is it worth sending it off again, perhaps seeing if comet will replace the laptop as its still under a year of buying the laptop, or is it just gonna be worth saving all the hassle and buying a new laptop? If this fault has happened to anyone else, I could sure use some help, and if someone could shed a little light as to what might be wrong?
Thanks

Hi buddy,
Did you change something on configuration after you got your notebook back from repair? Did you update a driver or something else?
What operating system you are using on your Satellite L405D?
To be honest its really hard to say why it happens because the technicians test everything to check if your notebook runs properly.
In my opinion you should try updating the display driver. Maybe its causing the issue
If not I would recommend installing Windows from Toshiba recovery disk to restore factory settings. These settings are pretested by Toshiba and should work.
If you still have the problem you must contact the technicians again. I mean you could track the repair online and according your posting everything worked well during repair so in my opinion it shouldnt be a problem to contact the guys exactly.
Explain your problem very detailed. I think everything can be clarified then. :)

Satellite L500 - How to show external display after closing lid?

Hi,
i`m using the Satellite L500-120 Notebook, and before installing Windows 7 the laptop had a very comfortable function, when i applied an external display.
When i closed the lid of my notebook, the desktop was shown on my external display (with the native resolution of the external display), so i didn`t have to
switch anything at the Control Panel. In Windows 7, i`m missing this function. I already tried to use the Control Panel, but there are no settings, which fits
with the earlier ones. I can duplicate the display, in order to see my desktop screen at my external display, but with the notebook resolution of 1366 x 768.
If i extend the displays, then there is only the background image at the external display, but this time with the native resolution.
So my question is, how to conifgure Windows to recognize that i closed the lid, and that the desktop screen has to be shown on my external display?
Or do i have to install one of the Toshiba applications, which i had before, that realized this function?
Thanks for any help!

Hi
Im not a Windows 7 user because I will wait until it will be released offical but I hope I can help you a little bit:
First of all in Power Management you can choose the action what happens if you close the Lid (e. g. sleep, turn off, etc.). This action should be disabled because otherwise the notebook will shut down or something else.
Then I think you have to install the display driver for your notebook. You can try the Vista driver because the most of them are work on Windows 7.
Then you should be able to set the correct screen resolution for external monitor.
A working display driver is important for clone or extends monitors so check this!!

Satellite L500 - Is BIOS version 1.9 compatible?

Heyas,
I've noticed that a new BIOS version (v 1.90) for Satellite L500 Notebooks. My model - PSLS3A-01301D does not appear in the list of L500 models on the MyToshiba website, and I am very wary of installing the update incase it turns my laptop into a very expensive paperweight. Could anyone give me an idea if this new BIOS update is safe for my model?
Thanks in advance,
Evan

heya,
Thanks for the reply; I have to admit I'm suprised you found my laptop model on the australian website. When I did a search with both google and of the aussie site myself returned no results; that is to say, google did (even returned this thread) but none on [http://www.mytoshiba.com.au].
As for the need for the bios update; well yes I admit that I probably don't need it at this moment. I can be a little obsessive about having latest drivers and (generally) updates for my machine, it always seems to make it run a little smoother, although that could be my own bias.
It is kinda frustrating not to find be able to find my model anywhere on toshiba's site, especially when you seem to have been able to find it so easily.
thanks,
Evan

Satellite L500-21T - Stop error code when installing Windows 7

Hello
I bought a notebook Satellite L500-21T from saudi arabia.
I lost the hd recovery during trying fix windows 7 installation. If I try to install windows 7 I get stop code 0x0000009c error. If I turn sata to compitibality from AHCI Windows xp sp2 not sp3 installed but most drivers like display and wlan not installed. Trying to update BIOS give that is not suitable for that the phoenix version of bios 1.5
I changed HD and RAM but the same problem. It may the BIOS?
plz help me

Hi buddy,
Do you install Windows 7 from Toshiba recovery disk or normal Microsoft disk?
Usually if you install Windows 7 from recovery disk, everything should work well because its pretested image from Toshiba and you get back out of box settings (factory settings).
If not it seems to be a hardware malfunction
By the way: Try to load the default settings in BIOS. You can do this if you press F9 key in BIOS.

Satellite L500-1DT: HDD Recovery of Win 7 is stuck in endless reboot loop

This is a detailed bug report so please bear with me.
If you can help, or can confirm you've had the same happen to you, I'll be grateful.
I've owned several Toshiba laptops before and I even used to work for Toshiba so rest assured I like the machine. But I've got a problem with its recovery software. I just bought a laptop, Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I will occasionally have to field panic calls along the lines of "it's become too slow", "how do I get rid of the accumulated junk", "maybe it's got a virus" and so on, the first thing I checked was the automatic recovery, i.e. how to bring the HD back to "as new" state.
So I booted into the machine, answered the questions until I got into the OS proper, and then ran the "make a recovery DVD" program. Double layer DVD verified ok. With the freshly made DVD, I swapped the supplied HD for a spare I had (much smaller: only 40 GB instead of 320) and booted the rescue DVD hoping that it would remake me a clean system on the blank drive.
It did repartition the drive according to its scheme, with more or less half the space for Windows and the other half for Data including the recovery files. It did install the system in the Windows partition. It then rebooted into the installed Windows 7 to finalize the installation. There, trouble began: an endless loop of reboots for hours until I stopped it.
Loop:
* reboot
* black screen with bright 4-colour windows logo "starting windows"
* black screen with light blade and "setup is preparing your computer for first use"
* blue "welcome" white screen with "please wait" and horizontal bar with green blob, saying "Finishing the installation may take several minutes. Please dont interrupt or shutdown the computer!"
* blue screen saying it's shutting down
Repeat the above forever.
I have seen it reboot way over 10 times over the course of several hours. And every time it pretends it's the first time it does that. Surely that's not normal!
I tried stopping it with ctrl-alt-del and task manager but the white screen would go on top of even the task manager, making it hard to kill any processes or even inspect what they were. I stopped it by holding down the power button until it switched off. Then when it rebooted it said if I wanted safe mode. I tried that. It went into the routine above and at some point it said it couldn't proceed with the installation if it was in safe mode. So it rebooted into regular mode and then... finished! It finally broke out of the endless loop!
Then it asked me all the usual questions about language, registration etc, as it had done the first time I had turned it on. This seemed good. I finally got back into a newly installed OS and all seemed fine, except I later discovered that some programs that were there before were not installed.
With bravery bordering stupidity (*) I even re-did the procedure on the supplied hard disk instead of my spare one: first I nuked the windows partition, then I did rescue from the HD (with F8), not with the DVD I had made. Result: similar rigmarole, with endless reboots.
After I stopped it, it sort-of-worked, as above, but now some other programs were missing, notably the Toshiba DVD player.
(*) motivated by: better try this now, with the computer here and all my tools and other computers ready at hand, than when the computer is away at its owner's home and that's the only thing left to try with me at the other end of a phone line. Been there before.
Now, that specific one (DVD player) I could download from the support page and it installed fine; but what else might be missing or not working that I didn't notice? Clearly the restore process isn't working as it should.
Am I the first or only one to whom this happens? Am I doing anything wrong? Is there anything else I should try?
I need to make sure this restore procedure works flawlessly while I still have the computer in my hands. If it doesn't, there's no chance I'm going to be able to do a remote reinstall for my non-techie once I am asked to clean up the laptop over the phone a few months from now.
Thanks in advance
[Update: while looking for the right place where I could post this I found that other people are reporting the same problem. It's definitely a bug in the distributed recovery software for W7-64, not an isolated problem of my machine. See for example
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=49421&tstart=0 where user kwarc is describing the same symptoms with a Satellite L505.

I am glad to report some unexpected SUCCESS!
I left the computer at what it was doing when I wrote the previous
post. I came back to it an hour later or so (I had stopped counting
the reboots, though occasionally I'd hear that typical chime from the
other room, saying it was doing one more cycle) and I noticed
something slightly different: the white screen with "finishing the
installation may take several minutes" had a blue blob, not a green
blob, in the progress bar, and the blob was rectangular rather than
rounded. Very odd! Something different had happened, like a change of
theme. And a little while after that, the process really finished and
I got to the white screen that asks about what language etc etc, like
when I first turned on the new computer.
Great!
All I can conclude from this experience:
Even a reinstall that works will DEFINITELY involve many reboots that
seem to be getting nowhere. Apparently, progress is being made, even
though it looks like the process is stuck in a loop of reboots.
It would just be nice if it said something like "Before I finish
restoring, I'm going to have to reboot 26 times, please hang on; now
doing cycle 8 of 26". (Numbers are made up.) It doesn't, but just
knowing about it is helpful.
Perhaps worth redoing the install once more and making a note of how
long it really takes from beginning to end when it does work.
I still don't know if the process I described in the first post was
really stuck because of some other error or whether it would have
ended eventually. If I wanted to be really sure I could re-restore
everything on that hard disk once more.
I have no idea whether wiping all partitions from the disk before
reinstalling did any good or not: it shouldn't have made a difference
since, as I said, I noticed that the first thing the restore program
did was redo all the partitions itself. On the other hand we have
experimental proof that the restore can work on a HD without any
partitions.
Thanks again PauPau---the most useful thing you said, for me, was the
data point that for you it had worked. That's what made me try again
and leave the computer on indefinitely through the innumerable
reboots, just in case.
I'll repost a definitive answer on how long a successful restore
process should take once I get round to redoing it on the supplied 320
GB HD.

Satellite L300-11V - Internet not working after software removal

Hi
My brother's internet isn't working anymore. We think it is because he was removing a bunch of software/programs to make space.
It says the problem is
... "There are driver or hardware problems with the network adapter "Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)" on this computer."
Can someone please tell me how to fix this problem, or what to download?
The laptop is a Toshiba Satellite L300D-11V
Thanks

Hi buddy
This error message sounds like that you have to reinstall the driver for LAN card. You can get this driver on the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
If you have installed the newest version the internet connection should work again! :)

Memory Issues with D: Drive on my Satellite L500

This question is regarding my Satellite L500!
Right so my D drive has 148GB of memory and currently has just over 3GB left. I keep getting told to clear it down but when looking through the files there is 7GB taken by "HDD Recovery" and somewhere around 80GB taken up by "Windows Image Backup". This obviously doesnt come to more than 87GB however i cant find anymore files that are taking up space.
My question is why has it become so full? I do a backup every sunday, and have had the laptop less than a year.
Any help would be appriciated, if you need anymore info let me know and i'll tell you ^^
Thanks guys,
George

> My question is why has it become so full? I do a backup every sunday, and have had the laptop less than a year
You said you backup the data every Sunday and the 80GB are used by "Windows Image Backup
This means that the backups which you create every Sunday takes the space on the HDD...
By the way: HDD Recovery is Toshiba HDD image which allows you to recover the notebook without the usage of recovery disk. But I still recommend creating the recovery disk using the preinstalled tool called Toshiba recovery disk creator.
This is important in case something would go wrong with HDD!

Issues with my Satellite L500

hi everyone, i currently have a toshiba satellite L500, running windows 7, 3 gb ram 350gb hdd..
it was running fine until a fortnight ago, when my computor kept popping up message in the far bottom right hand corner saying windows error, critical error, youre hdd is missing, missing RAM etc etc, a window popped up telling me to do a system scan which i did and it came up with all these very bad errors.. it them popped up a program calle dmemory optimizer and told me to scan and do a defrag.. which i did.. and then teh next thingi knew, the hdd had disapeared from my computor, i couldnt access anything on the desktop, but could tab between the pages i already had open. then teh whole thing crashed.
i did a recovery on my own, and the error appeared to be fixed.. but then would only work properly in safe mode. so i took it to a repairer who charged me $188, reformatt teh whole drive, put on a copy of kapersky and office full version..
the day after getting it home, i noticed when i was typing things, the cursor would move about the page on its own, and id end up typing in the middle of what id already typed, sooo frustrating!! so the tech man suggested i download a program called touchfreeze.. and it fixed it..
now the last day or two, ill be in the middle of working on my laptop and it will just go to a black screen.. and it will resume when i press the mousepad, or it will completely turn off and go into sleep mode..
theres no settings on for sleep or hybernate, so sort of screen saver nothing.. and like i said, it happens when the laptos in use, about every 15 mins and happens several times.. any idea on what could eb the issue??
i could swear there were other issues with my laptop and he just said it was a virus..

Hey man you bomb us with all these issues and your last issue is pretty confusing.
Before we start discussion tell me one: do you use Toshiba recovery image (original operating system you got with your notebook)?

Satellite L500-11V

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