Satellite L500-1DT - Selectively plays back DVD disks

Hi,
My DVD device all of a sudden only selectively plays back DVD disks (movies & music). I have validated the Region settings. All disks tested are compatible to this region and work on other media. The driver version: 6.1.7600.16385.
The only software recently installed was iTunes (64bit, Windows 7 compatible) - DVD playback still worked fine after installation.
Music CD's still work 100% as do some DVD's.
Thanks,

Hey Ironman69,
> The only software recently installed was iTunes
When such CD/DVD related software is installed, they install filters into registry, which can cause compatibility problems.
That means you should remove the upper- and lowerfilters in Windows registry as you can read here:
http://support.microsoft.com/kb/314060

Similar Messages

  • Satellite L500-1DT: HDD Recovery of Win 7 is stuck in endless reboot loop

    This is a detailed bug report so please bear with me.
    If you can help, or can confirm you've had the same happen to you, I'll be grateful.
    I've owned several Toshiba laptops before and I even used to work for Toshiba so rest assured I like the machine. But I've got a problem with its recovery software. I just bought a laptop, Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I will occasionally have to field panic calls along the lines of "it's become too slow", "how do I get rid of the accumulated junk", "maybe it's got a virus" and so on, the first thing I checked was the automatic recovery, i.e. how to bring the HD back to "as new" state.
    So I booted into the machine, answered the questions until I got into the OS proper, and then ran the "make a recovery DVD" program. Double layer DVD verified ok. With the freshly made DVD, I swapped the supplied HD for a spare I had (much smaller: only 40 GB instead of 320) and booted the rescue DVD hoping that it would remake me a clean system on the blank drive.
    It did repartition the drive according to its scheme, with more or less half the space for Windows and the other half for Data including the recovery files. It did install the system in the Windows partition. It then rebooted into the installed Windows 7 to finalize the installation. There, trouble began: an endless loop of reboots for hours until I stopped it.
    Loop:
    * reboot
    * black screen with bright 4-colour windows logo "starting windows"
    * black screen with light blade and "setup is preparing your computer for first use"
    * blue "welcome" white screen with "please wait" and horizontal bar with green blob, saying "Finishing the installation may take several minutes. Please dont interrupt or shutdown the computer!"
    * blue screen saying it's shutting down
    Repeat the above forever.
    I have seen it reboot way over 10 times over the course of several hours. And every time it pretends it's the first time it does that. Surely that's not normal!
    I tried stopping it with ctrl-alt-del and task manager but the white screen would go on top of even the task manager, making it hard to kill any processes or even inspect what they were. I stopped it by holding down the power button until it switched off. Then when it rebooted it said if I wanted safe mode. I tried that. It went into the routine above and at some point it said it couldn't proceed with the installation if it was in safe mode. So it rebooted into regular mode and then... finished! It finally broke out of the endless loop!
    Then it asked me all the usual questions about language, registration etc, as it had done the first time I had turned it on. This seemed good. I finally got back into a newly installed OS and all seemed fine, except I later discovered that some programs that were there before were not installed.
    With bravery bordering stupidity (*) I even re-did the procedure on the supplied hard disk instead of my spare one: first I nuked the windows partition, then I did rescue from the HD (with F8), not with the DVD I had made. Result: similar rigmarole, with endless reboots.
    After I stopped it, it sort-of-worked, as above, but now some other programs were missing, notably the Toshiba DVD player.
    (*) motivated by: better try this now, with the computer here and all my tools and other computers ready at hand, than when the computer is away at its owner's home and that's the only thing left to try with me at the other end of a phone line. Been there before.
    Now, that specific one (DVD player) I could download from the support page and it installed fine; but what else might be missing or not working that I didn't notice? Clearly the restore process isn't working as it should.
    Am I the first or only one to whom this happens? Am I doing anything wrong? Is there anything else I should try?
    I need to make sure this restore procedure works flawlessly while I still have the computer in my hands. If it doesn't, there's no chance I'm going to be able to do a remote reinstall for my non-techie once I am asked to clean up the laptop over the phone a few months from now.
    Thanks in advance
    [Update: while looking for the right place where I could post this I found that other people are reporting the same problem. It's definitely a bug in the distributed recovery software for W7-64, not an isolated problem of my machine. See for example
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=49421&tstart=0 where user kwarc is describing the same symptoms with a Satellite L505.

    I am glad to report some unexpected SUCCESS!
    I left the computer at what it was doing when I wrote the previous
    post. I came back to it an hour later or so (I had stopped counting
    the reboots, though occasionally I'd hear that typical chime from the
    other room, saying it was doing one more cycle) and I noticed
    something slightly different: the white screen with "finishing the
    installation may take several minutes" had a blue blob, not a green
    blob, in the progress bar, and the blob was rectangular rather than
    rounded. Very odd! Something different had happened, like a change of
    theme. And a little while after that, the process really finished and
    I got to the white screen that asks about what language etc etc, like
    when I first turned on the new computer.
    Great!
    All I can conclude from this experience:
    Even a reinstall that works will DEFINITELY involve many reboots that
    seem to be getting nowhere. Apparently, progress is being made, even
    though it looks like the process is stuck in a loop of reboots.
    It would just be nice if it said something like "Before I finish
    restoring, I'm going to have to reboot 26 times, please hang on; now
    doing cycle 8 of 26". (Numbers are made up.) It doesn't, but just
    knowing about it is helpful.
    Perhaps worth redoing the install once more and making a note of how
    long it really takes from beginning to end when it does work.
    I still don't know if the process I described in the first post was
    really stuck because of some other error or whether it would have
    ended eventually. If I wanted to be really sure I could re-restore
    everything on that hard disk once more.
    I have no idea whether wiping all partitions from the disk before
    reinstalling did any good or not: it shouldn't have made a difference
    since, as I said, I noticed that the first thing the restore program
    did was redo all the partitions itself. On the other hand we have
    experimental proof that the restore can work on a HD without any
    partitions.
    Thanks again PauPau---the most useful thing you said, for me, was the
    data point that for you it had worked. That's what made me try again
    and leave the computer on indefinitely through the innumerable
    reboots, just in case.
    I'll repost a definitive answer on how long a successful restore
    process should take once I get round to redoing it on the supplied 320
    GB HD.

  • Satellite L500-1DT won't start

    Hi
    My Satellite L500-1DT laptop won't start it goes into the start-up repair procedure automatically viewing the diagnostic and repair details it says it cannot determine what the problem is.
    If I select the advanced options I am asked to select a key board but then I get a message that says you must logon on to gain access to the repair functions and all I can do then is reboot.
    If I press F8 and try safe mode I just get the same repair features. I don't know what to do to proceed as all the options take me to the same place. Any help would be appreciated
    Thanks

    When you press F8 at start up can you see option Repair my computer?
    Have you created recovery DVD?

  • Satellite L500-1dt asks for product key

    Hi
    just got my new laptop Satellite L500-1dt T3000 4gb
    However its now asking me for the product key...
    Where do I find this please... as you can guess I'm new to all this tech stuff.....

    Hi
    What?
    I dont understand why the Windows is asking for serial key
    I mean the preinstalled OS has been activated already.
    Are you using the Toshiba preinstalled OS?
    Try to recover it again using the HDD recovery procedure.
    You need to press F8, then choose Repair my Computer and then choose Toshiba HDD recovery.
    Then follow the instruction on the screen.

  • Subtitles won't play back off disk image or DVD player.

    Hello,
    I am running into problems seeing the sole subtitle track that I have thru a TV DVD Player or a burned disk image. All is fine in DVD SP's Simulator. So the bottom line is that I am doing something wrong, heh?
    My set-up is very straight forward: one main menu page, from which I have a "Subtitle Yes No" set of buttons to respectively enable/disable the subtitle track. The "Yes"/"No" buttons enable/disable the subtitle track by checking/unchecking the "View" box of the Button Inspector as described in the first part of this article: http://www.kenstone.net/fcphomepage/dvd_sp2subtitles.html
    Furthermore, other menu pages are accessed, playing back media from a single track with numerous chapters in it, and stories made out of that track. I was hoping I could refrain from needing to duplicate all stories, e.g. One set of stories with the subtitling track enabled, the other set disabled, but it seems like this is the way to go to make it work.
    Is there another approach to this? I am rather new to DVD SP and am not familiar with Scripts - would a script help this out?
    Thanks in advance for any help you could provide...
    Cheers,
    Alain
    MacBook Pro 2.16GHz Intel Core Duo   Mac OS X (10.4.8)   2 GB Memory

    OK so I've answered my own question, thought I'd post it here if ever this can help someone else...
    Duplicating menus and stories toggling on/off the "View" checkbox of my subtitle stream did not work, which is a good thing in a way because it was an ugly scene to work with.
    I guess I was impressed by the "Script" term and refrained from using it, but it turns out to be very easy and simple to use... On my "Subtitle - Yes" button, I targetted a 2-liner script that enables "SPRM 2" (the "Subpicture Stream") with the "On" value of 64 for Stream 1. On my Subtitle - No button, I targetted another 2-liner script that disables "SPRM 2" by assigning it a value of 0.
    I find the DVDSP documentation on scripting a little lame though, I guess I would have liked some more examples to help the scripting "science" sink in...
    Cheers,
    Alain

  • Re: Laptop sleeve for Satellite L500-1DT

    I recently bought a laptop sleeve advertised as suitable for the l500-13z assuming it would fit my l500-1dt. It is slightly too small and when I zipped it up, the zip broke. It could be that the internet shop I bought it from gave me the wrong size but either way it seems the dimensions of the l500 are slightly larger than other 15.6 laptops.
    Has anyone bought a sleeve that fits theirs? Is it perhaps worth going for 17" sleeve instead?
    Thanks.

    Hi
    In my opinion you should contact the shop where you bought the sleeve. Normally Satellite L500-13Z and L500-1DT have the same dimensions because I have checked the specification on the Toshiba website. So I assume that you did get the wrong sleeve.
    I think if you contact the shop and explain the situation you will get a new sleeve for free and I doubt that you need a sleeve for 17 notebooks because L500 is 15.6.
    Good luck! :)

  • Poor wireless connection reported on Satellite L500-1DT (Win 7 - 64bit)

    Hi there,
    Hopefully someone might be able to help me with this problem. I brought a L500-1DT for my eldest daughter for Christmas (and birthday) but I am having problems with the connection to my wireless router. From her bedroom (about 10 meters away) she is luckly to get a reception of 3 bars (out of five) and is getting wireless drop outs. This means that MSN drops out at a critical moment...well she is only 16 so everything on MSN is critical.
    At first I thought that it was the old wireles router (my wife has problems with her IBM laptop and the other kids their Acer laptop) so I got a new Belkin N (150) router. This seems to have solved the problem with the non Toshiba laptops but there are still issues with the L500-1DT. If I have the Toshiba laptop in the same room as the router I get 4 bars (out of 5) at best.
    I have checked to make sure that there are no newer driver updates and checked all the settings (more than once) and I am at a loss as to what I should do now. Is the laptop faulty or have I missed something?
    Regards,
    The Build Master

    > If I have the Toshiba laptop in the same room as the router I get 4 bars (out of 5) at best.
    4 of 5 is not bad mate.
    It's ok...
    But if you want you can check if an new BIOS is available for this notebook model...
    If yes you can try to update it.
    Furthermore you can try to change the WLan channel. The router and Wlan card should be set to the same channel.
    In device manager -> Wlan card properties -> Advanced tab you can change some settings.

  • Playing back DVDs made in iDVD

    Is iDVD able to create DVDs that will play consecutively in a multi-DVD player--a carousel player- without going back to the main menu screen? If I place a movie in the "Drag content here to automatically play..." box it always jumps to the menu screen even if I remove all menu buttons. How do I set iDVD to automatically advance to the next DVD in the carousel?
    PM G4/1000DP 1.25GB/80 SD   Mac OS X (10.4.6)   w/ multiple external HDs

    I suggest using the one step feature of iDVD6. That way it won't generate a menu. You can make a one step DVD from a QT movie or folder. Please consult the iDVD6 Help Menu for all details on this procedure. Type in the following into the Help Menu search:
    "Burning a OneStep DVD from a folder"
    In terms of setting the DVD player you have to automatically advance to the next DVD after one is finished; please consult the owners manual to your particular DVD player/carousel.
    Hope this is helpful.
    SDMacuser

  • Mac mini + G5 + FW drive to play back DVDs

    ok follow me on this one...
    I have a G5 Quad with a 1TB FW drive which contains my DVD collection
    If I get a Mac mini, can I:
    1 - connect the Mac mini to playback my DVDs on my tv?
    2 - can the Mac mini connect via Airport to the FW-HD to access my DVD collection?
    Has anyone done this before? (have spent the last hour unsuccessfully trying to find an answer in the various forums)

    If I get a Mac mini, can I:
    1 - connect the Mac mini to playback my DVDs on my
    tv?
    2 - can the Mac mini connect via Airport to the FW-HD
    to access my DVD collection?
    The answer to both is a tentative yes. You can, for example, use airport on the mini to connect to the G5, either directly in ad-hoc mode or via a wireless access point/router/home network and access the external FW drive. The mini would mount that drive on the desktop, and DVD Player could be directed to open your stored DVD collection if indeed it is saved in native DVD format. If ripped and converted, an appropriate playback application would be needed on the mini, such as Front Row, QuickTime Player, or even iTunes.
    The tentative part is that while the transfer rate of Airport ought to be good enough to stream a DVD in native format, you would need to ensure minimal noise and interference, and consistently good signal strength, since even a brief outage caused by local devices such as cordless phones or microwaves would be capable of disrupting playback. Streaming QT files is easier of course because there is a lower data rate involved and thus Airport would prove more robust.

  • Satellite L500-1DT - HDD recovery Windows 7 64bit installation fails

    When starting 64-bit version of win 7 cmd.exe script faile due to following error
    ERROR could not move v:\_IMG\10185xsP*.swm to v:\HDDRecovery\SWImg
    Duplicate file of file already exists.
    Has anyone had similar error?
    This happens when installing Win 7 as a first time startup

    Hello amck
    To be clear: Either HDD recovery works or not. You cannot rename something in hope it will works.
    The whole thing is Toshiba specific procedure and designed for each notebook model separately.
    If you lose this Repair my computer option in Advanced boot options (F8) you have big a problem.
    Only thing you can do now is to contact nearest Toshiba authorized service provider and explain the situation in hope you will get new recovery DVD for free or you must order new one under https://backupmedia.toshiba.eu/landing.aspx

  • [SOLVED] Rip or play back audio/video DVD

    Recently I bought a DVD that contains audio content as well as video content. On the packaging it says that it is in the "DVD Audio/Video" format.
    Today I wanted to rip or at least play back this DVD on my computer. When inserting a "normal" video DVD into the disk drive, the DE which I am using (Gnome 3.12) displays a notification that offers the possibility to start playback of the inserted DVD. No such notification was displayed for the DVD in question.
    Since anyway my original intention was to rip the DVD to my hard drive, this didn't bother me much and I started looking for a program for ripping DVDs. This research resulted in me installing dvd::rip.
    Unfortunately, upon trying to the read the table of contents of the DVD, dvd::rip displays the below error message:
    Job 'Determine number of titles' failed with error message:
    Command exits with failure code:
    Command: execflow tcprobe -H 10 -i \/dev\/sr0 && echo EXECFLOW_OK
    Output: libdvdread: Could not open /dev/sr0 with libdvdcss.
    libdvdread: Can't open /dev/sr0 for reading
    [[31;1mtcprobe[0m][31;1m critical[0m: unrecognized filetype for '/dev/sr0'
    While googling for problems with DVD playback in Arch, I came across some generic solutions that didn't solve the problem, namely adding my user to the audio, video, and optical groups as well as installing packages for handling DVDs (libdvdread, libdvdcss, libdvdnav).
    Is there someone who has managed to rip or play back DVDs in the "DVD Audio/Video" format?
    Last edited by Sir Sure E. Nuff (2014-05-25 09:25:15)

    Can you mount the disk and see its file system?  If it is a DVD, you should be able to do this, regardless of and CSS.
    Is there any chance this a VCD (Video CD)?

  • HT204382 i have a dvd disk with a few movies on it but they are AVI files and are not playing, does anyone know how i can resolve this problem?

    hi, i have a macbook and have been trying to play a dvd disk i have with some movies on them. well besically they wont play as theyre AVI files, does anyone know how i can solve this problem?

    You can download and install MPlayerX free from Apple App Store. Works great for AVI and other movie formats. I had issues with some AVI's and MPlayerX resolved them.

  • IDVD burns disc but they will not play back on same computer

    Prior to this latest update of iDVD, I had ZERO problems with burned iDVDs. Now I can create and burn a disc in iDVD 6.0.3 but my computer refuses to recognize it as a playable disc. I put it in the drive and it spins and spins and after around 10 mins a screen pops up and says that it is a blank. But when I play it on a standard DVD player, it works fine. I recently updated Quicktime to the latest version. Something is wrong. Ah, for the days when you could call Apple about anything and they had the highest rated tech support in the world, now it can be really tough to get an answer. Can anyone give me some thoughts? Thanks, Reed

    I have the same problem. iDVD disks that I burn on my G5 will play on G4's, my PC, and all consumer DVD players that I have tried them in. But they will not play on my G5 that created them, and they never have. The disk just spins for a few seconds and then ejects. It never gets recognized and never mounts. There is no error message. I regularly distribute my DVD's to 20+ people, and the disks play on all of their players, though I don't know if anyone tried to play one of my DVD's in a G5.
    I use DVD-R disks, and have tried burning at slower speeds (4x)from a disk image using Disk Utility, but the disk still won't play on my G5. On the other hand, my G5 will play iDVD disks that I have burned on a G4, and it will play commercial DVD disks.
    I have seen posts from other users who have complained about this problem. I have never seen a fix or a suggested solution that worked. It would be great if you have seen something on this, or have some suggestions, that might lead to a resolution. Otherwise, I can live with it.

  • Using DVD Player, the show goes back to menu after every chapter, even though I selected "Play Entire Episode".

    It only does this on Reading Rainbow DVDs so far: Using DVD Player, the show goes back to menu after every chapter, even though I selected "Play Entire Episode".  It does this whether the laptop is plugged in or is using battery power.  How do I get it to play all??  Thanks.

    Turns out it was NOT the software or the Mac. I bought a portable DVD player and this problem happens with it, too.

  • I am new to magic iDVD.  I am using it for my home movies.  I have 25 short movies saved to a project and burned.  When I put it in the DVD player it makes me select a frame each time.  Is there a way to just have them play back to back automatically?

    When making a magic iDVD is there a way to get all of the movies that you save to the project to play back to back automatically?

    your itunes accoutn have nothing to d with your computer
    you can go to any computer with internet access in the world and
    login into your itunes account if you have the appleID and password
    the itunes account is placed on apples itunes servers

Maybe you are looking for