Satellite L500-1DT won't start

Hi
My Satellite L500-1DT laptop won't start it goes into the start-up repair procedure automatically viewing the diagnostic and repair details it says it cannot determine what the problem is.
If I select the advanced options I am asked to select a key board but then I get a message that says you must logon on to gain access to the repair functions and all I can do then is reboot.
If I press F8 and try safe mode I just get the same repair features. I don't know what to do to proceed as all the options take me to the same place. Any help would be appreciated
Thanks

When you press F8 at start up can you see option Repair my computer?
Have you created recovery DVD?

Similar Messages

  • Satellite L500-DT1 won't Start Up

    Hi,
    My brother's Laptop refuses to start up, It won't even let me get into Safe Mode by pressing F8, I have to hold the power on button but when I let go the power light comes on for about a second but then disappears.
    This happened after It asked him to do a System Restore at start-up, but then it didn't boot up after that, Any help?

    Hi
    Maybe something went wrong during system restore and this is the reason why the windows OS refuses to boot up.
    Try the HDD recovery!
    Press F8 at the beginning.
    Then choose Repair My Computer and then HDD recovery.
    This will start the HDD recovery process which allows you to reinstall the OS
    I hope this would solve the annoying issue

  • Satellite L500-1DT: HDD Recovery of Win 7 is stuck in endless reboot loop

    This is a detailed bug report so please bear with me.
    If you can help, or can confirm you've had the same happen to you, I'll be grateful.
    I've owned several Toshiba laptops before and I even used to work for Toshiba so rest assured I like the machine. But I've got a problem with its recovery software. I just bought a laptop, Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I will occasionally have to field panic calls along the lines of "it's become too slow", "how do I get rid of the accumulated junk", "maybe it's got a virus" and so on, the first thing I checked was the automatic recovery, i.e. how to bring the HD back to "as new" state.
    So I booted into the machine, answered the questions until I got into the OS proper, and then ran the "make a recovery DVD" program. Double layer DVD verified ok. With the freshly made DVD, I swapped the supplied HD for a spare I had (much smaller: only 40 GB instead of 320) and booted the rescue DVD hoping that it would remake me a clean system on the blank drive.
    It did repartition the drive according to its scheme, with more or less half the space for Windows and the other half for Data including the recovery files. It did install the system in the Windows partition. It then rebooted into the installed Windows 7 to finalize the installation. There, trouble began: an endless loop of reboots for hours until I stopped it.
    Loop:
    * reboot
    * black screen with bright 4-colour windows logo "starting windows"
    * black screen with light blade and "setup is preparing your computer for first use"
    * blue "welcome" white screen with "please wait" and horizontal bar with green blob, saying "Finishing the installation may take several minutes. Please dont interrupt or shutdown the computer!"
    * blue screen saying it's shutting down
    Repeat the above forever.
    I have seen it reboot way over 10 times over the course of several hours. And every time it pretends it's the first time it does that. Surely that's not normal!
    I tried stopping it with ctrl-alt-del and task manager but the white screen would go on top of even the task manager, making it hard to kill any processes or even inspect what they were. I stopped it by holding down the power button until it switched off. Then when it rebooted it said if I wanted safe mode. I tried that. It went into the routine above and at some point it said it couldn't proceed with the installation if it was in safe mode. So it rebooted into regular mode and then... finished! It finally broke out of the endless loop!
    Then it asked me all the usual questions about language, registration etc, as it had done the first time I had turned it on. This seemed good. I finally got back into a newly installed OS and all seemed fine, except I later discovered that some programs that were there before were not installed.
    With bravery bordering stupidity (*) I even re-did the procedure on the supplied hard disk instead of my spare one: first I nuked the windows partition, then I did rescue from the HD (with F8), not with the DVD I had made. Result: similar rigmarole, with endless reboots.
    After I stopped it, it sort-of-worked, as above, but now some other programs were missing, notably the Toshiba DVD player.
    (*) motivated by: better try this now, with the computer here and all my tools and other computers ready at hand, than when the computer is away at its owner's home and that's the only thing left to try with me at the other end of a phone line. Been there before.
    Now, that specific one (DVD player) I could download from the support page and it installed fine; but what else might be missing or not working that I didn't notice? Clearly the restore process isn't working as it should.
    Am I the first or only one to whom this happens? Am I doing anything wrong? Is there anything else I should try?
    I need to make sure this restore procedure works flawlessly while I still have the computer in my hands. If it doesn't, there's no chance I'm going to be able to do a remote reinstall for my non-techie once I am asked to clean up the laptop over the phone a few months from now.
    Thanks in advance
    [Update: while looking for the right place where I could post this I found that other people are reporting the same problem. It's definitely a bug in the distributed recovery software for W7-64, not an isolated problem of my machine. See for example
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=49421&tstart=0 where user kwarc is describing the same symptoms with a Satellite L505.

    I am glad to report some unexpected SUCCESS!
    I left the computer at what it was doing when I wrote the previous
    post. I came back to it an hour later or so (I had stopped counting
    the reboots, though occasionally I'd hear that typical chime from the
    other room, saying it was doing one more cycle) and I noticed
    something slightly different: the white screen with "finishing the
    installation may take several minutes" had a blue blob, not a green
    blob, in the progress bar, and the blob was rectangular rather than
    rounded. Very odd! Something different had happened, like a change of
    theme. And a little while after that, the process really finished and
    I got to the white screen that asks about what language etc etc, like
    when I first turned on the new computer.
    Great!
    All I can conclude from this experience:
    Even a reinstall that works will DEFINITELY involve many reboots that
    seem to be getting nowhere. Apparently, progress is being made, even
    though it looks like the process is stuck in a loop of reboots.
    It would just be nice if it said something like "Before I finish
    restoring, I'm going to have to reboot 26 times, please hang on; now
    doing cycle 8 of 26". (Numbers are made up.) It doesn't, but just
    knowing about it is helpful.
    Perhaps worth redoing the install once more and making a note of how
    long it really takes from beginning to end when it does work.
    I still don't know if the process I described in the first post was
    really stuck because of some other error or whether it would have
    ended eventually. If I wanted to be really sure I could re-restore
    everything on that hard disk once more.
    I have no idea whether wiping all partitions from the disk before
    reinstalling did any good or not: it shouldn't have made a difference
    since, as I said, I noticed that the first thing the restore program
    did was redo all the partitions itself. On the other hand we have
    experimental proof that the restore can work on a HD without any
    partitions.
    Thanks again PauPau---the most useful thing you said, for me, was the
    data point that for you it had worked. That's what made me try again
    and leave the computer on indefinitely through the innumerable
    reboots, just in case.
    I'll repost a definitive answer on how long a successful restore
    process should take once I get round to redoing it on the supplied 320
    GB HD.

  • Satellite L500-1dt asks for product key

    Hi
    just got my new laptop Satellite L500-1dt T3000 4gb
    However its now asking me for the product key...
    Where do I find this please... as you can guess I'm new to all this tech stuff.....

    Hi
    What?
    I dont understand why the Windows is asking for serial key
    I mean the preinstalled OS has been activated already.
    Are you using the Toshiba preinstalled OS?
    Try to recover it again using the HDD recovery procedure.
    You need to press F8, then choose Repair my Computer and then choose Toshiba HDD recovery.
    Then follow the instruction on the screen.

  • Satellite L30 PSL33E won't start at all - LED flashes six times

    Hello,
    My poor mother is quite distraught! Her Satellite L30 PSL33E has just died.
    It completely shut down and now won't start at all.
    Orange light flashes six times when the power button is pressed.
    No hard drive, fan, screen or any other noise / activity.
    She has tried it without the battery.
    Some sort of hardware failure I imagine.
    Any ideas what this blink code means?
    Thanks in advance,
    D.

    I dont know what the code means but you can read it; short means 0 and long means 1
    Anyway, the error code means that an hardware fault was detected on the motherboard and only the motherboard replacement could help you?
    Why?
    because is really hard to repair a notebooks motherboard.
    Its mostly not possible if you dont have enough knowledge, experience and special tools.
    I think either you will contact the ASP in your country and will ask for a fix or you will have to buy a new notebook ;(

  • Satellite P300-13M won't start at all

    Hello everybody,
    my Satellite P300 - 13M with product number PSPC4E won't start at all!
    When I put down my screen, it automatically goes in hibernation mode. But the last time I did this was just too much apparently.. I've ejected my battery and put the adapter in to see if it would start. Negative. I've put the battery back and ejected the adapter. Negative. I've connected both the battery and adapter. Negative, no result at all.
    Does this mean the end of my laptop?
    Please help me as fast you guys can because this is my only working laptop.
    Many thanks
    Ps if you want specifications, then i cannot give you them. I don't know the specs by heart.

    On this virtual way it is not easy to say what is wrong there but if there is no reaction at all Im afraid mainboard is death.
    In my opinion repair is probably not the solution. New motherboard costs a lot of money. Either you can find used one, maybe refurbished and exchange it or sell notebook on eBay and buy new one.

  • Satellite L40-139 won't start

    ?02-19-2014 06:41 PM - edited ?02-19-2014 06:45 PM
    Hello, i have a problem with SATELLITE L40-139
    the thing is when i press power button, hard drive diode starts to flash, diode on cd-rom is lighted and the screen is black. I noticed that electornics in the CD-ROM makes a sound tick in the same way the hdd diode flashes (when it flashes i hear a tick form cd-rom, yes i unfolded whole notebook).
    I can only say that i connected HDD to my PC and it's working., well fan isn;t working too but i think it will start, after some time (like always it did)
    Now lets say about notebook crash circumstances: That was a year ago, it fell from 1 inch (such height ;]) i saw that ribbon cable that was connecting touchpad to the mohterboard was broken, and my computer diidn't start, i thought theres a problem, but i forgot about it and left the notebook for over 9 months (with disassebled hdd, cd-rom and battery) then i decided to try to switch it on.
    And viola! it works it boots etc.
    So after a month of being happy i got drunk that i couldn't sit on chair and i decided to lie with my laptop on bed, i just lied down and put notebook on my stomach and it crashed (freezed screen) i decided to reboot it, but it won't start.
    Heres a video with what i get during powering it up: [http://www.youtube.com/watch?v=jC0pGBBVwJk] (not luckily my phone fell into mud and lags when i record videos)
    Some people suggested that i should connect external display to see if theres any image, but the result is still the same. (Screen does not even power on)
    Maybe someone could help me fix it without sending it to customer service.
    Cheers.

    Hi
    >So after a month of being happy i got drunk that i couldn't sit on chair and i decided to lie with my laptop on bed, i just lied down and put notebook on my stomach and it crashed (freezed screen) i decided to reboot it, but it won't start.
    I think the notebook overheated or something like that
    Maybe its just an RAM problem and therefore it would be useful to test the unit in connection with new, tested RAM modules but this is only an idea
    As Dr.Lamp already said, in worst case it might be a motherboard problem and this would mean that notebook fix would be a costly affair.

  • Satellite A105-S4164 - won't start only blank screen

    Hi all,
    I have a Toshiba Satellite A105-S4164 laptop that won't start.
    I thought that perhaps there is a problem with the battery. I took the battery out and then hooked up the laptop to the electrical outlet, made no difference. The blue lights in front the laptop, come on, but I don't hear any noise from the mother board or the fan. The laptop is purchased in July of 2006 and it is out of warranty.
    All I see is the blank screen.
    My guess is that the mother board must be replaced. I also had kept up with Symantic Anti virus and also windows XP upgrades prior to April 1, 2009.
    Thank you for your feedback.
    Seyed

    Can you see a picture on an external monitor?
    Well I think in this case the notebook should be checked by notebook technician. You should contact an ASP and ask for help. This would be the best way because the technician can make sure what parts are faulty.
    http://eu.computers.toshiba-europe.com => Support & Downloads => Find an authorized service provider

  • Re: Laptop sleeve for Satellite L500-1DT

    I recently bought a laptop sleeve advertised as suitable for the l500-13z assuming it would fit my l500-1dt. It is slightly too small and when I zipped it up, the zip broke. It could be that the internet shop I bought it from gave me the wrong size but either way it seems the dimensions of the l500 are slightly larger than other 15.6 laptops.
    Has anyone bought a sleeve that fits theirs? Is it perhaps worth going for 17" sleeve instead?
    Thanks.

    Hi
    In my opinion you should contact the shop where you bought the sleeve. Normally Satellite L500-13Z and L500-1DT have the same dimensions because I have checked the specification on the Toshiba website. So I assume that you did get the wrong sleeve.
    I think if you contact the shop and explain the situation you will get a new sleeve for free and I doubt that you need a sleeve for 17 notebooks because L500 is 15.6.
    Good luck! :)

  • Satellite Pro 460 won't start with new hard drive in

    I recently got a Satellite Pro 460 but it had no hard drive in.
    It starts great with no drive in but as soon as I put a brand new hard drive in it won't start.
    I thought that it might be to new a hard drive so I took my old working drive out my old Toshiba Satellite and still it won't start.
    Any one got any ideas why this is and what can i do about it

    It sounds like 80GB is too large for that model, I really doubt the BIOS and Chipset can support more than 8GB HDD. 8GB may not even work.
    Here is some information regarding different HDD modes and limitations: http://www.adminxp.com/hardware/index.php?aid=129
    504MB - limitation where the system is limited by the compatibility with the values of the BIOS system and the ATA interface by help of using the CHS mode. This limitation is valid for older computers 286/386/486. (1024 cyl 16 heads x 63sectors/track x 512 = 528,482,304bytes - 504 MB). In many cases special programs will help (Disk Ontrack Manager - Seagate, Disk Wizard - WD). Some operating systems can have problems with this software support and can have higher requirements on your knowledge of the OS and used programs.
    2GB - Limitation of the maximal value of the FAT16 file system partition for DOS and Windows 9x. Some older computers cannot address more than 4095 cylinders (4,095 x 16 x 63x 512 - 2,113,413,120 bytes)
    4GB Limitation of Windows NT - Partition with the FAT16 system cannot be higher than 4GB - Fdisk cannot be used for creating, but the Disk manager is used (Disk management in Windows 2000)
    8GB - Limitation of the BIOS system. For the support of larger capacities you need extended functions of the BIOS system. Limitations valid for the x86 computers and some motherboards with Pentium and Pentium II processors. Some other operating systems must know how to use the extended BIOS functions (Extended Interrupt 13). We can use Windows NT 4.0 as an example where you need an updated disk driver or the Service Pack. (OS - DOS 6.xx and lower, Windows 3.x and lower and some other older OS do not have the support of the Ext. Int13).
    8 GB - Limitation of the FDISK program in the DOS 6.22 OS.
    ?? GB - Possible problem with disks larger than 67GB under Windows 9x... See article WD800
    32GB - (65535 x 16 x 63 x 512 - 33,822,351,360 bytes) other limitation of the BIOS system.
    68GB - Possible problem with disks larger than 67GB under Windows 9x... See article WD800
    137GB - Limit for the ATA specifications (28-bit addressing for particular sectors - 268435455 sectors - 137,438,952,960 bytes)
    2,2 TBytes - 32-bit addressing used by new operating systems (in Windows 98 by help of the FAT32 file system).
    144 PetaBytes - a limit for new ATA specification using 48-bit addressing, in peparation. Maxtor, Microsoft, VIA, Compaq and other companies under name Big Drives participate the development. The standard should be implemented and authorized by the ANSI NCITS T13 Technical Committee organization (www.t13.org) in the prepared ATA/ATAPI-6 standard (see www.maxtor.com/bigdrive)

  • Poor wireless connection reported on Satellite L500-1DT (Win 7 - 64bit)

    Hi there,
    Hopefully someone might be able to help me with this problem. I brought a L500-1DT for my eldest daughter for Christmas (and birthday) but I am having problems with the connection to my wireless router. From her bedroom (about 10 meters away) she is luckly to get a reception of 3 bars (out of five) and is getting wireless drop outs. This means that MSN drops out at a critical moment...well she is only 16 so everything on MSN is critical.
    At first I thought that it was the old wireles router (my wife has problems with her IBM laptop and the other kids their Acer laptop) so I got a new Belkin N (150) router. This seems to have solved the problem with the non Toshiba laptops but there are still issues with the L500-1DT. If I have the Toshiba laptop in the same room as the router I get 4 bars (out of 5) at best.
    I have checked to make sure that there are no newer driver updates and checked all the settings (more than once) and I am at a loss as to what I should do now. Is the laptop faulty or have I missed something?
    Regards,
    The Build Master

    > If I have the Toshiba laptop in the same room as the router I get 4 bars (out of 5) at best.
    4 of 5 is not bad mate.
    It's ok...
    But if you want you can check if an new BIOS is available for this notebook model...
    If yes you can try to update it.
    Furthermore you can try to change the WLan channel. The router and Wlan card should be set to the same channel.
    In device manager -> Wlan card properties -> Advanced tab you can change some settings.

  • Satellite P100-286 won't start anymore

    Hi,
    I have a P100-286 which I don't use very often but today I tried to switch it on and all I get is a flash from the lights near the speakers and the power light comes on for a few seconds then nothing.
    The battery light is lit up red but it also won't start if I take the battery out a connect it to the mains?
    Is it likely the laptop is dead or could it just be the battery?
    I have only had it a few months and don't use it very often so the battery has not been under much load

    Hmm sounds not good!
    Try this firstly;
    Remove the battery and disconnect the AC adaptor for about 20min.
    After this short period, connect the battery and the AC adaptor again and try to start the notebook.
    If this simply procedure does not help, you will have to contact the ASP in your country for a notebook check.
    Your feedback is greatly appreciated.

  • Satellite Pro 2100 won't start at all - LED start flashing

    My SP2100 has started having power problems, and now won't start at all. The AC adapter green LED is on, as are the relevant lights on the laptop body (although the 'battery charging' light always stays orange these days). When I attempt switch on, boot up starts (and has in fact been successful on occasion until this morning), however the battery indicator and the adapter lights start flashing, and everything shuts down again.
    On the rare occasions when I get past this stage, the lights keep flashing, and the system soon shuts down again with a 'low battery' screen message. Until this morning, it would sometimes settle down, the computer stayed on, and the lights showed a steady state as normal.
    I initially thought that the problem was obviously the battery or the AC adapter, but now I'm beginning to think that it lies with laptop's internal power adapter (although I suspect that the battery is probably shot following all this part charging and discharging).
    Any ideas?

    Hi,
    I think you are right. Flashing LEDs are a sign that some hardware is faulty.
    I can't say what's exactly the problem, this should be checked by a technicain.
    On the other side I'm not sure if it is worth to repair such an old machine.
    Bye

  • Satellite P300D-110 won't start-up normally

    My P300-100D won't start-up normally.
    It hangs after showing the announcement that Windows is being started.
    First I have to start-up in Safe-mode, and if I'm lucky it will start normal after choosing 'restart".
    The strange thing is that this problem only appears after the laptop has been shut-down for some time.
    If I start up short after a shutdown, there seems to be no problem. I'm using Windows Vista Home Premium with SP1.
    Anyone any idea?
    Tnx in advance!

    A couple of things to think about or try in order to burrow further into the problem:
    1/
    If you hibernate or go to standby rather than shut down, what happens?
    2/
    What is "a long time"? We could be waiting "a long time" for your reply to #1 above. I was wondering whether your CMOS battery was not holding its charge or something. That's a long shot.

  • Re: Satellite L500-19X - Webcam application start with Windows

    I have lost my Web Camera Application from off the desktop.
    I can bring it back by going to the Web Camera Application / Program files(86) / Toshiba/ Web Camera Application and clicking on the Web Camera Application .exe. But it will not reappear when I boot. I have the Auto Run ticked,
    My laptop is the Satellite L500-19X, Windows 7
    Thanks for any help.

    Thanks to all the replies I have now got the Web Camera Application working properly.
    Dr.Lamp the download link you gave me has enabled the Web Camera Application.
    The problem I had with installing the driver ie Windows Script Host error, not allowing me to install the driver, I overcame by not allowing the zip file to extract and install. What I did was create a new folder on the desk top, and instructed the zip to extract but not install the contents into the new folder. When all the files had been extracted to the new folder, I opened the folder and clicked on the .exe file. To my amazement and joy, the software ran and first removed the existing software, I rebooted and clicked again on the .exe and the software installed. I now have the web camera application on my desktop and it re-appears after a re-boot.
    Message was edited by: Altone
    After reading the replies that was given while I was writing my last post, can someone enlighten me regards whether the action I took was the correct action to take, I am concerned that I may still have further problems regarding the 'Error message Cannot find script engine'

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