Satellite L500-20X - No recovery disk

hi all,
since yesterday my Satellite L500-20x have only Bluescreens called "Driver not Less or equal" --> Restart! He boots to win7 till login, after that EVERYTIME restart. I try a lot stuff to solve:
Systemrepair (3Times) and no changes
SystemRecovery (by HDD not CD) Recovery works but still bluescreens and no changes to fix the Problem.
Memory check (from Win7) checked it 3 Times all 100% ok.
Toshiba HDD Recovery (i try many times but he shut down EVERYTIME by bluescreen while Process... so i cant do this - unpossible to finish Recovery!)
Thats the first Notebook I every buyed and I never heard of a Recovery Disk - so I dont create one! Now I cant come into win7 - so I cant create it now. Anybody have any Ideas? I want windows new to install... but i dont have the same Win Disk. Notebook Win = Win7 64Bit all i have is WIn7 32Bit for my HomePC.
I need help!

Please dont be mad on my but you are responsible for this bad situation.
When you buy new product before you start to use it you must pick up some info about it and check which system has offered for system repair or system installation.
In users manuals document is clearly described how it works, what HDD recovery is and how you can create recovery DVD and use it for recovery image installation.
I dont know why you get this blue screen but you must install OS properly to see if OS can be load properly.
Can you obtain Microsoft installation disc (Win7) for testing purposes?

Similar Messages

  • Satellite L500 - cannot create recovery disks - 0D00F6-49-00000001 error

    Hello,
    My pc start acting up after i made a system restore.For exemple i cant use the fn key function.
    Last week i decided to format my pc. But when i opened the TOSHIBA Recovery Disc Creator i got an unespected error 0D00F6-49-00000001.
    I mananged to create 2 of the 4 dvd's. Im using Dvd-r from memorex.
    Can someone help.
    Thank you in advance for your help.

    Is this the first time you try to create recovery discs?
    How you have created 2 discs if the Toshiba recovery disc creator starts with error?
    Anyway, in this forum you can find similar threads. Probably is some recovery file corrupted and disc cannot be created.
    I dont think there is something you can do about it. Either it works or not. Maybe you should contact nearest Toshiba service and explain the situation. I hope they can help you with this and order original Toshiba DVD disc for you.

  • Satellite L500-20X - WLAN switch doesn't work after Windows 8 Upgrade

    Hello,
    I have updatet my Toshiba Satellite L500-20X to Windows 8.
    Unfortunately, since this update my WLAN Switch no longer works. All function keys work to F7, only F8 (WLAN switch) and F9 (touchpad) no longer work.
    What can I do?
    Thanks in advance.
    Kind regards
    Klaus

    Satellite L500 is not Win 8 upgrade supported so I think the problem is a missing driver or software
    As far as I know in order to use the FN buttons the Value Added Package for Win 8 needs to be installed.
    Check other driver area for Toshiba notebook series supporting the Win 8.
    Maybe you could use the VAP released for other series.

  • Satellite L500-1DT: HDD Recovery of Win 7 is stuck in endless reboot loop

    This is a detailed bug report so please bear with me.
    If you can help, or can confirm you've had the same happen to you, I'll be grateful.
    I've owned several Toshiba laptops before and I even used to work for Toshiba so rest assured I like the machine. But I've got a problem with its recovery software. I just bought a laptop, Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I will occasionally have to field panic calls along the lines of "it's become too slow", "how do I get rid of the accumulated junk", "maybe it's got a virus" and so on, the first thing I checked was the automatic recovery, i.e. how to bring the HD back to "as new" state.
    So I booted into the machine, answered the questions until I got into the OS proper, and then ran the "make a recovery DVD" program. Double layer DVD verified ok. With the freshly made DVD, I swapped the supplied HD for a spare I had (much smaller: only 40 GB instead of 320) and booted the rescue DVD hoping that it would remake me a clean system on the blank drive.
    It did repartition the drive according to its scheme, with more or less half the space for Windows and the other half for Data including the recovery files. It did install the system in the Windows partition. It then rebooted into the installed Windows 7 to finalize the installation. There, trouble began: an endless loop of reboots for hours until I stopped it.
    Loop:
    * reboot
    * black screen with bright 4-colour windows logo "starting windows"
    * black screen with light blade and "setup is preparing your computer for first use"
    * blue "welcome" white screen with "please wait" and horizontal bar with green blob, saying "Finishing the installation may take several minutes. Please dont interrupt or shutdown the computer!"
    * blue screen saying it's shutting down
    Repeat the above forever.
    I have seen it reboot way over 10 times over the course of several hours. And every time it pretends it's the first time it does that. Surely that's not normal!
    I tried stopping it with ctrl-alt-del and task manager but the white screen would go on top of even the task manager, making it hard to kill any processes or even inspect what they were. I stopped it by holding down the power button until it switched off. Then when it rebooted it said if I wanted safe mode. I tried that. It went into the routine above and at some point it said it couldn't proceed with the installation if it was in safe mode. So it rebooted into regular mode and then... finished! It finally broke out of the endless loop!
    Then it asked me all the usual questions about language, registration etc, as it had done the first time I had turned it on. This seemed good. I finally got back into a newly installed OS and all seemed fine, except I later discovered that some programs that were there before were not installed.
    With bravery bordering stupidity (*) I even re-did the procedure on the supplied hard disk instead of my spare one: first I nuked the windows partition, then I did rescue from the HD (with F8), not with the DVD I had made. Result: similar rigmarole, with endless reboots.
    After I stopped it, it sort-of-worked, as above, but now some other programs were missing, notably the Toshiba DVD player.
    (*) motivated by: better try this now, with the computer here and all my tools and other computers ready at hand, than when the computer is away at its owner's home and that's the only thing left to try with me at the other end of a phone line. Been there before.
    Now, that specific one (DVD player) I could download from the support page and it installed fine; but what else might be missing or not working that I didn't notice? Clearly the restore process isn't working as it should.
    Am I the first or only one to whom this happens? Am I doing anything wrong? Is there anything else I should try?
    I need to make sure this restore procedure works flawlessly while I still have the computer in my hands. If it doesn't, there's no chance I'm going to be able to do a remote reinstall for my non-techie once I am asked to clean up the laptop over the phone a few months from now.
    Thanks in advance
    [Update: while looking for the right place where I could post this I found that other people are reporting the same problem. It's definitely a bug in the distributed recovery software for W7-64, not an isolated problem of my machine. See for example
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=49421&tstart=0 where user kwarc is describing the same symptoms with a Satellite L505.

    I am glad to report some unexpected SUCCESS!
    I left the computer at what it was doing when I wrote the previous
    post. I came back to it an hour later or so (I had stopped counting
    the reboots, though occasionally I'd hear that typical chime from the
    other room, saying it was doing one more cycle) and I noticed
    something slightly different: the white screen with "finishing the
    installation may take several minutes" had a blue blob, not a green
    blob, in the progress bar, and the blob was rectangular rather than
    rounded. Very odd! Something different had happened, like a change of
    theme. And a little while after that, the process really finished and
    I got to the white screen that asks about what language etc etc, like
    when I first turned on the new computer.
    Great!
    All I can conclude from this experience:
    Even a reinstall that works will DEFINITELY involve many reboots that
    seem to be getting nowhere. Apparently, progress is being made, even
    though it looks like the process is stuck in a loop of reboots.
    It would just be nice if it said something like "Before I finish
    restoring, I'm going to have to reboot 26 times, please hang on; now
    doing cycle 8 of 26". (Numbers are made up.) It doesn't, but just
    knowing about it is helpful.
    Perhaps worth redoing the install once more and making a note of how
    long it really takes from beginning to end when it does work.
    I still don't know if the process I described in the first post was
    really stuck because of some other error or whether it would have
    ended eventually. If I wanted to be really sure I could re-restore
    everything on that hard disk once more.
    I have no idea whether wiping all partitions from the disk before
    reinstalling did any good or not: it shouldn't have made a difference
    since, as I said, I noticed that the first thing the restore program
    did was redo all the partitions itself. On the other hand we have
    experimental proof that the restore can work on a HD without any
    partitions.
    Thanks again PauPau---the most useful thing you said, for me, was the
    data point that for you it had worked. That's what made me try again
    and leave the computer on indefinitely through the innumerable
    reboots, just in case.
    I'll repost a definitive answer on how long a successful restore
    process should take once I get round to redoing it on the supplied 320
    GB HD.

  • Re: Is Satellite L300D provided with recovery disk?

    Hi,
    I do not get a recovery disk when I bought my Satellite L300D.
    Does anyone know If Satellite L300D is provided with recovery disk?
    As far as i know computers manufactured from mid 2007 are no longer provided with recovery disks for the operating system. How do I know what year my satellite is manufactured?
    Many thanks

    All new notebook models including your one are delivered without recovery DVD.
    Recovery image is saved on second partition in folder called HDDRecovery.
    Akuma is right. You must create recovery media using preinstalled "Toshiba Recovery Disc Creator". The shortcut you can find on the desktop. Please do this and for recovery media creation I recommend you to use high quality DVD-R media like TDK or Verbatim.
    You can install OS using F8 button at start up. The guideline how to do this you can find under http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
    Please note. This can be done if this recovery image is not modified or if you install other operating system on first partition. the second partition can be in original state but this F8 option will be gone.
    If you have more questions please let me know.

  • Satellite C50-A-19T - recovery disks not working

    I have a Toshiba Satellite C50-A-19T laptop with OS windows 8.1
    Recently my laptop had booting problems so i contacted toshiba support and they told me to get recovery disk from backupmedia.toshiba.eu and i ordered the disk and it arrived today#
    When i enter the recovery disk and boot from the disk drive (ODD) it brings the windows logo then after a minute it goes to a blank screen and i waited and after a while it was still a blank screen
    I had already went into the BIOS to change the settings to boot from the CD but even after that the same problem persists
    Please help

    Hi
    Go to BIOS and disable the option called: secure boot
    Now you should be able to boot from the ODD.
    By the way: please check if the HDD is listed on the first BIOS page (name, size, etc)
    In case the HDD details are not visible, the HDD isnt recognized by BIOS this could be related to HDD malfunction.

  • Satellite 1130-Z25 - missing recovery disk

    Hi all,
    my Satellite laptop needs to have Windows XP Home repaired/reinstalled and I'm missing the recovery disk.
    A friend used his recovery disk to reinstall WinXP but it doesn't accept my licence key.
    Can anyone suggest what I should do next?

    Hi
    Usually the serial key which could be found at the bottom of the unit does not work with the other Windows operating systems.
    The key belongs to the OS which is a part of the Toshiba image
    If you need an Recovery CD try to contact the ASP in your country to get a new compatible CD for you Satellite 1130-Z25.
    But note; As far as I know if the notebook series is too old then you will be not able to order such CD due to some restrictions.
    In such case you will need to buy an original Microsoft Windows OS to install it on the notebook.
    Then you could use the Toshiba drivers from the Toshiba European driver page
    Check it out

  • Satellite Pro L300 PSLB1A: Recovery disk not working - 0xc000000f error

    I get error 0xc000000f when restarting and if i try the recovery disk i get error error: 10-FC12-0241
    operating system is vista business and laptop is toshiba L300 PSLB1A - 02S008

    Hi
    You mean you cannot boot the notebook using the Toshiba Recovery disk which you have created?
    Go to the BIOS and check if the CD/DVD drive is recognized. It should be listed on the first BIOS page.
    If the CD/DVD drive is not listed then you should set the SATA mode to compatible and should save the changes.
    After that try to boot again from the Recovery disk.
    I also searched on the Toshiba European driver page for some info and found some details;
    There is a firmware update for CD/DVD drive TS-L633A and TS-L633P.
    This Firmware solve "Sometime not able to writing on DVD+R media".
    The issue happens only DVD+R media, other kind of media have no problem.

  • Satellite Pro M30-344 Recovery Disk Availability?

    Dear Toshiba Owners,
    Has anybody in stock / for sale ... The recovery disk
    set for the M30-344 in English. My own set is only
    in German. (Win XP Home / Pro)
    Thanks in advance,
    Antti

    Hello Antti
    You must not use the recovery CD for installation. You can also use Microsoft WXP CD for installation. All necessary drivers on English you can find on Toshiba download page under http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp
    Bye

  • Satellite U200-115: Does Recovery Disk contains WinXP

    Does the above disk also contain (XP) the windows operating software? or should I be making another back up disk?

    Hi
    Generally the Toshiba recovery disk contains an operating system, Toshiba drivers, utilities and additional software like WinDVD for example.
    If your notebook was delivered with Windows XP then the recovery CD will contain the Windows XP.
    If the notebook was delivered with Vista then the Vista OS was placed on the recovery CD!
    I hope everything is clear now!

  • Satellite L505D-S5965 and Recovery Disk Creater

    I did a clean install of windows 7 when I upgraded and no longer have the Toshiba recovery disk creator.
    I can still boot the HDD recovery tool I did not delete this partition when I upgraded. I would like to be able to create a recovery disk for my system in case anything ever happened to my Hard Drive.
    Where can I download he Toshiba Recovery Disk Creator tool? Is there another way for me to get a recovery Disk?

    Wait a moment.
    I believe with your answers you go in the wrong direction.
    Timox asked very good question but you didn't offer exact answer.
    Please don't mix two very important but completely different things:
    # New notebooks are delivered without recovery DVD and this installations DVD must be created by notebook owner. For this purposes Toshiba has installed small tool called "Toshiba Recovery Disc Creator". This tool can be used for installations disc creation only.
    # I don't know what do you understand under HDD recovery tool but fact is that recovery image is saved on second partition and can be used for HDD recovery installation. This can be done if you have factory settings only. After own operating system installation you will probably not be able to start HDD installation anymore even if the recovery files are still saved on second partition.
    As I can see you have US notebook model. I don't know exactly how it works there but the principle must be the same as here in Europe.
    At start-up you must press F8 or zero to enter Advanced boot options. There you should find option Repair my computer and following this option you will enter System recovery options with Toshiba recovery option.
    When you install own operating system this option will be gone. I describe now how it works on European models but I believe on US models it must be similar.
    So again the important questions:
    Have you ever tried to start this HDD recovery installation (F8 or 0 at start-up)?
    Can you start it now after Win7 installation? If not than you have a problem. I just hope you have created recovery DVD when you got your notebook.

  • Satellite L500-1DT - HDD recovery Windows 7 64bit installation fails

    When starting 64-bit version of win 7 cmd.exe script faile due to following error
    ERROR could not move v:\_IMG\10185xsP*.swm to v:\HDDRecovery\SWImg
    Duplicate file of file already exists.
    Has anyone had similar error?
    This happens when installing Win 7 as a first time startup

    Hello amck
    To be clear: Either HDD recovery works or not. You cannot rename something in hope it will works.
    The whole thing is Toshiba specific procedure and designed for each notebook model separately.
    If you lose this Repair my computer option in Advanced boot options (F8) you have big a problem.
    Only thing you can do now is to contact nearest Toshiba authorized service provider and explain the situation in hope you will get new recovery DVD for free or you must order new one under https://backupmedia.toshiba.eu/landing.aspx

  • UPDATE : Toshiba Recovery Wizard 'cannot read from source file or disk' error (satellite L500)

    UPDATE 2: Phoned Toshiba tech support again, guided by techie to begin the recovery again. Just before phoning I was able to go into recovery options and view the drive setup and all the files that couldn't be read are on the CD so I've no idea why the error kept occuring, and neither did the techie. Fingers crossed it works this time but I'm not overly hopefully given that we've just done exactly the same as I did before.  UPDATE 1: I got into the BIOS and reset everything back to defaults and yay, my toshiba recovery wizard now starts! :-D  On the down side, when trying to do a factory default software / out of the box recovery I continually get error messages with regards to copying the files, for example 
    cannot read from source file or disk
    7z.dll
    Type application extension
    size 585kb
    date modified 7/14/2009 10.26pm
    other read / copy errors include PREINST6.SWM, BOOT_32, BOOTPRIORITY, CHECKMAXPTSIZE, CHGBOOT, CPU, CPUCHECK, CREATEPARTITION, CTRLDRVINFO, DISKWIPE, DMI, DPINST32, EBLIB.DLL, ERRORDIALOG, EW3BOOTSEQ, FWLINK, FWLINK.SYS, GETHDDINFO, GETKEYSTATE, IMAGEX, INFILED, INITRECAREA, KRAIADAPI.DLL ..... at which point I decided to 'skip all' :-/
    Any explanations as to what's going on and how I might be able to fix it would be very much appreciated! :-)  Thank you!
    I have a two and half year old satellite L500 with an Intel i-3 and 4 gigs of RAM, on which I was running Windows 7.
    Admittedly it’s had rather a hard life (I ran some very demanding CAD / graphics software on it) but it had always performed well until just recently, when after suffering several BSOD (which had never happened before), the hard drive failed.
    I partitioned and formatted a brand new hard drive (which is perfectly fine and functions normally when hooked up to another laptop with a SATA to USB cable) and obtained system recovery discs from Toshiba.  Unfortunately, when I try and run the first disc, windows starts to load files but then generates an error screen with the message Error F3-F100-0003 and a request to turn the computer off.  
    When I use the windows Memory Diagnostic to get into the Windows Boot Manager Screen I get the following;
    Windows failed to start.  A recent hardware / software change might be the case.
    To fix the problem
    Insert your windows installation disc and restart your computer
    Choose your language settings and click ‘next’
    Click ‘repair your computer’
    File: \boot\memtest.exe
    Status: 0xc000000f
    Info: the selected entry could not be loaded because the application is missing or corrupt.
    I can also use F8 on startup to get into the advanced boot options but selecting any of them simply results in the F3-F100-0003 error message.  I’ve run a memory test using the UBCD, which tells me the memory is fine, and tried another hard drive (which also works perfectly well in another laptop) but no joy.  On phoning Toshiba support the techie said my hard drive had failed, but as I say, both hard drives are perfectly fine / usable when hooked up to another laptop.  I’m now completely stuck as to what the problem is and how I might resolve it – any advice / suggestions would be most gratefully received! Thank you in advance :-)

    Satellite L655-S5096
    Downloads here.
    the second disc gives me the the "cannot read from source file or disk PREINST8.SWM"
    My best guess is that the disc is not readable. Try copying it to another. Sometimes that works.
    Otherwise, order new discs from Toshiba.
    -Jerry

  • Re: Satellite L500 - Error appears if I start recovery disk creator

    Hi all, just tried to launch recovery media creator on the Toshiba board and the following ERROR CODE: 0d00f6-49-00000015 appears.
    This goes after a few clicks on the mouse and the program starts.
    Any ideas how to mend this?
    Operating system is Windows 7 64bit my new shinny laptop.
    any help would be great.

    Do you use this tool for the first time?
    This tool will work with factory settings only and nothing should be changed (preinstalled tools or partitions structure).
    I am 100% sure it will work properly if you make recovery installations again. The principle how it works is the same on all new Toshiba notebooks and if this works on my brand new Satellite P500-127 and I don't see any reason why it should not works on your Satellite L500. At first start up I have installed Win7 64bit and later successfully created recovery DVDs.
    As I wrote before, if possible install OS again using HDD recovery procedure as described in http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
    When installation is finished and you start OS for the first time start "Toshiba Recovery Disc Creator".

  • Satellite L500-19X - Can't use the recovery disk

    Well I got this laptop two days ago and used it once after installing fire fox and my mobile broadband drvier's and going back home to boot up and find it was going to happen,
    I had tried safe mode (all three) and repair and all I got was a black screen with the cursor up where there should have been a language screen (I used the recovery disk that came along with the laptop) so anyway after finding out I wasnt going to be able to repair it I tried to install but of course that didn't work either so I put my XP 64 bit OS on and worked perfectly fine, then I upgraded (using my own upgrade windows 7) and that works fine no problems, so I tried again with the original windows 7 that came pre-installed on the laptop's hard drive and all went find untill it starts installing driver's or updates (I'm not 100% sure on this but it is at and/or after the face recognition installation,
    Then it shuts it's self down and boots back up to automatically restart and asking me if I want to repair due to a bad start-up so I do the repair boots back up and still says I need to repair and finds nothing wrong and carrys on in that circle.
    Now I have been told that it could be the register or it is a graphics problem, I myself am getting pretty fed up of having to install/reinstall/format this laptop.
    So if there is anyone who know's what is wrong or what to do or even if it needs to be sent back to be fixed that will be very helpful.
    I thank anyone in advance.
    Happy new year :)

    Hi
    Well, I think its really hard to say what the reason is. Maybe the recovery disk is scratchy or the files corrupt there.
    At the moment I cant imagine that its a hardware problem because other Windows disk working properly.
    In your case I would try to install Windows 7 from a Microsoft disk and then see what happens. If it works properly and you can install all drivers & tools you should order a new recovery disk from Toshiba directly.
    Bye

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