Satellite L500-246 - HDD not found in BIOS

Good afternoon ,
My problem is I have a Toshiba L500 - 246 to that for oblivion , put a password on Windows 7 and now can not remember .
I decided to start from scratch and remove the entire computer. I clean the fan, I put thermal paste to the processor and graphics, and decided to delete all partitions and create a single .
Wanting to boot from the DVD, I went to the BIOS to change the boot BOOT, and on the first screen I get the following message: "HDD / SSD Not Installed ". I changed various settings in the BIOS, but still the same.
When I enter the Windows 7 DVD, you read me well until the window that says it needs the disk controller, and in that window I do not see any disk. I tried it with two SATA disks, and I get the same message.
Putting his ear to the hard disk when the disk starts the laptop makes the characteristic sound of light, but still not leaving anything in the BIOS.
Now, entering the browser to find the driver , I get the following:
An X Boot Disk: 30 MB of capacity
The USB flash drive appears as drive me C :
And finally, I get the CD as drive D :
Why might this be?
Why do I get the USB as a disk C ?
Thanks and regards

Your posting is really confusing.
First of all it would be useful to know if the HDD or SSD drive is listed in the BIOS (first BIOS page)
If its listed, the HDD is OK and you follow with system installation
If its NOT listed, you should replace the HDD
Lets assume, the HDD is OK and you started the installation.
During the Windows setup you will be asked to add the SATA controller.
On the Toshiba EU driver page you will find the Intel Rapid Storage Technology Driver
This driver contains the SATA files which you could add during the Windows installation.
Hope this helps

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aurcri

Hi to all!
I've spent some hrs to try to find out what is going on. I surrender. The result stays the same: Satellite Pro 'sees' just non Toshiba HDD's. Toshiba HDD's work fine on other notebooks. Tried also the available Toshiba HDD's on a third unit. The only explanation I can guess of is that Satellite BIOS queries the installed HD something that other notebooks do not, and most of the HD reply as it expects and others ( Toshiba's ) do not.
The most suspected item remains BIOS, IMHO.
Talked also with the guy who handed over the broken Satellite to me: no help... he just stated that he never had a problem since the beginning and then suddenly one morning he could not IPL anymore. Oh well, he got lost with the back up CD's, due to the 'strange' behavior of the problem. Taking into consideration that it was possible to R/W from the HD but not to IPL, it is understandable.
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Hdd not found hp dv1000

hi,
was there anybody who have an idea to at least help me to load my xp os,because after sysem restore , i found all drivers , programs and hardwares,(hdd) not found.does not boot in cd/dvd, neither the hard drive.all i was seen was a blank screen while i heard cd was running . right now i am using external monitor (my laptop lcd needs ccfl and inverter replacement).
thank you ,
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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

Satellite L500-1DT: HDD Recovery of Win 7 is stuck in endless reboot loop

This is a detailed bug report so please bear with me.
If you can help, or can confirm you've had the same happen to you, I'll be grateful.
I've owned several Toshiba laptops before and I even used to work for Toshiba so rest assured I like the machine. But I've got a problem with its recovery software. I just bought a laptop, Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I will occasionally have to field panic calls along the lines of "it's become too slow", "how do I get rid of the accumulated junk", "maybe it's got a virus" and so on, the first thing I checked was the automatic recovery, i.e. how to bring the HD back to "as new" state.
So I booted into the machine, answered the questions until I got into the OS proper, and then ran the "make a recovery DVD" program. Double layer DVD verified ok. With the freshly made DVD, I swapped the supplied HD for a spare I had (much smaller: only 40 GB instead of 320) and booted the rescue DVD hoping that it would remake me a clean system on the blank drive.
It did repartition the drive according to its scheme, with more or less half the space for Windows and the other half for Data including the recovery files. It did install the system in the Windows partition. It then rebooted into the installed Windows 7 to finalize the installation. There, trouble began: an endless loop of reboots for hours until I stopped it.
Loop:
* reboot
* black screen with bright 4-colour windows logo "starting windows"
* black screen with light blade and "setup is preparing your computer for first use"
* blue "welcome" white screen with "please wait" and horizontal bar with green blob, saying "Finishing the installation may take several minutes. Please dont interrupt or shutdown the computer!"
* blue screen saying it's shutting down
Repeat the above forever.
I have seen it reboot way over 10 times over the course of several hours. And every time it pretends it's the first time it does that. Surely that's not normal!
I tried stopping it with ctrl-alt-del and task manager but the white screen would go on top of even the task manager, making it hard to kill any processes or even inspect what they were. I stopped it by holding down the power button until it switched off. Then when it rebooted it said if I wanted safe mode. I tried that. It went into the routine above and at some point it said it couldn't proceed with the installation if it was in safe mode. So it rebooted into regular mode and then... finished! It finally broke out of the endless loop!
Then it asked me all the usual questions about language, registration etc, as it had done the first time I had turned it on. This seemed good. I finally got back into a newly installed OS and all seemed fine, except I later discovered that some programs that were there before were not installed.
With bravery bordering stupidity (*) I even re-did the procedure on the supplied hard disk instead of my spare one: first I nuked the windows partition, then I did rescue from the HD (with F8), not with the DVD I had made. Result: similar rigmarole, with endless reboots.
After I stopped it, it sort-of-worked, as above, but now some other programs were missing, notably the Toshiba DVD player.
(*) motivated by: better try this now, with the computer here and all my tools and other computers ready at hand, than when the computer is away at its owner's home and that's the only thing left to try with me at the other end of a phone line. Been there before.
Now, that specific one (DVD player) I could download from the support page and it installed fine; but what else might be missing or not working that I didn't notice? Clearly the restore process isn't working as it should.
Am I the first or only one to whom this happens? Am I doing anything wrong? Is there anything else I should try?
I need to make sure this restore procedure works flawlessly while I still have the computer in my hands. If it doesn't, there's no chance I'm going to be able to do a remote reinstall for my non-techie once I am asked to clean up the laptop over the phone a few months from now.
Thanks in advance
[Update: while looking for the right place where I could post this I found that other people are reporting the same problem. It's definitely a bug in the distributed recovery software for W7-64, not an isolated problem of my machine. See for example
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=49421&tstart=0 where user kwarc is describing the same symptoms with a Satellite L505.

I am glad to report some unexpected SUCCESS!
I left the computer at what it was doing when I wrote the previous
post. I came back to it an hour later or so (I had stopped counting
the reboots, though occasionally I'd hear that typical chime from the
other room, saying it was doing one more cycle) and I noticed
something slightly different: the white screen with "finishing the
installation may take several minutes" had a blue blob, not a green
blob, in the progress bar, and the blob was rectangular rather than
rounded. Very odd! Something different had happened, like a change of
theme. And a little while after that, the process really finished and
I got to the white screen that asks about what language etc etc, like
when I first turned on the new computer.
Great!
All I can conclude from this experience:
Even a reinstall that works will DEFINITELY involve many reboots that
seem to be getting nowhere. Apparently, progress is being made, even
though it looks like the process is stuck in a loop of reboots.
It would just be nice if it said something like "Before I finish
restoring, I'm going to have to reboot 26 times, please hang on; now
doing cycle 8 of 26". (Numbers are made up.) It doesn't, but just
knowing about it is helpful.
Perhaps worth redoing the install once more and making a note of how
long it really takes from beginning to end when it does work.
I still don't know if the process I described in the first post was
really stuck because of some other error or whether it would have
ended eventually. If I wanted to be really sure I could re-restore
everything on that hard disk once more.
I have no idea whether wiping all partitions from the disk before
reinstalling did any good or not: it shouldn't have made a difference
since, as I said, I noticed that the first thing the restore program
did was redo all the partitions itself. On the other hand we have
experimental proof that the restore can work on a HD without any
partitions.
Thanks again PauPau---the most useful thing you said, for me, was the
data point that for you it had worked. That's what made me try again
and leave the computer on indefinitely through the innumerable
reboots, just in case.
I'll repost a definitive answer on how long a successful restore
process should take once I get round to redoing it on the supplied 320
GB HD.

Satellite C855 Wifi Adapter not found

I saw simliar posts but I still have not found the answer I am looking for. I have a C855 which was a best buy about 5 months ago. About 3 weeks ago, the wifi started to disconnect without warning. All my other 6 wifi connections (tv's and other devices) work fine to this day. It was tough to get restarted but eventually I did. (I could not tell you what I did, it seemed to have a mind of its own). About two weeks ago, the Realtek adapter quit showing up in device manager. I am thinking it is a hardware probelem. I don't recall any updates and my anti-virus was uptodate. I took it to my geek and they tried to update and troubleshoot it through the ethernet connection which works well. Their diagnosis was a software problem and suggested I "refresh" my computer. If it did not work, then diagnosis started at $199. I paid $350 for the computer. Of course, I refreshed it and nothing changed. Any suggestions before I go back to a Dell?
C855 Win 8 (6.2.92) Bios (6.6) i3-3120M @2.5 GHz

i´ve the similar problem, i gave format to my laptop with windows 7 and change to windows 8 pro (64 bits), is a satellite c855-sp5266km, i tried to find the driver to network controller to this laptop but i can´t find, Is the only driver to install missing me. that the picture to the message, please help me
Attachments:
controlador de red.png ‏35 KB

Hp notebook problem model # dv9823cl the cd/dvd player is not found in bios or device manager

If the CD/DVD player is not found in either the BIOS or Device manager is the problem in the motherboard?
if it is besides getting an external CD/DVD player, is there any other solutions?
Thanks

Before giving up hope I would try hard resetting the computer. Here is how you can hard reset the laptop:
To Perform A Hard Reset
Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for 5 seconds)
Disconnect the AC Adapter from the notebook.
Remove the battery from the bottom of the notebook. There will be a switch/button to eject the battery.
Wait at least 1 minute with all power sources disconnected.
Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
Sometimes by removing all electricity from the computer and then reintroducing it, issues like this can be resolved. Give this a try and let me know if it resolves the issue or not.
Thanks!
Sean
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"I work for HP."
Please click the "White Kudos" star to say thanks for helping.
Please mark "Accept As Solution" if my help has solved your problem.

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Do not giveitup. ;-)
>>>Anyone have an idea how to get Bios to see the new HDD. Should I be doing something differently?
Normally you need do nothing. I would guess that the HD is not properly connected, have a look at the header on it and in the machine. The new SATA had drive connectors are finiky and easily broken. Specially the small DATA connector. If all is proper, try the HD into another machine. If this is a new HD it ought to be proper but things happen. As your old HD is seen by your BIOS, I presume that the machine is good. JP.

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Hi
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Glad everything works for you. It was the caddy in this thread, guess we'll never know 100%, but it does seem to be a factor.
Andy ______________________________________
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Satellite 2060CDS: CD drive not found under Win98 - controller problems?

Dear all,
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Tobi

Hi,
thank you for fast reply.
Unfortunately I have just Modem-connection (56k) and so I would like to say that it would be to hard to download Windows 98 service packs... :-(
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If you have any detailed hints or data for me - please let me know!!!
Thank you in advance.
Best regards,
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Satellite L500-246 - HDD not found in BIOS

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