Satellite L500D won't boot up Windows Vista

Hi.  I have a Satellite L500D which failed to boot up Windows Vista (Home Premium).  It shut down normally the previous night, with no power interruptions or other abnormal events during shutdown.  The following day, it failed to boot Windows and went into a diagnostic screen.  This diagnostic attempted to resolve and fix the problem, but failed.  It didn't give me the option of Windows "Safe Mode" either.
As the laptop was under warranty, I returned it to the retailer.  By hitting F8 at bootup we got into Safe Mode, then copied my folders to an external hard drive.  They then "recovered" the laptop (not sure if that meant re-formatting the hard drive and re-installing Vista?)
Q.  Has anyone else experienced this problem, and is there a preventative measure?
I would really appreciate any advice on this problem.
Regards
Mark Brymner
Solved!
Go to Solution.

You asked if that has ever happened to someone before. It's almost like asking if you ever had a flat tire. It's happened to someone at least once, or in my case, many of times.
You didn't mention if there was a specific error code, but most failure to boot into Windows problems are because of a corrupt or missing boot file(s). I know within the last few months, Microsoft has pushed some updates that cause people's machines not to boot properly. There really is nothing you can do about it. Just ensure you are not shutting the machine down while the computer is updating.
Keep your important documents/pictures/music backed up just in case.

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