Satellite L500D won't start

Hello,
My Toshiba Satellite L500D won't start.
When I start my laptop the three lights on the left light green, the two on the left are not green or red. I hear the coolingfan, no beeps at the startup. When I start the laptop with a systemdisk it's the same, nothing happens.
I contact the supportdesk and they said that it could be the harddisk, this sounds a bit strange to me because I can't start it with a systemdisk.
I hope someone can point me in the right direction
Buddy

Hello,
The notebook is my dauther's and I'm pretty sure she hasn't update the bios. She is 14 years old and she does what 14 year old girls do with their notebook. Gaming, hives, chatting etc.
What she told me is that she had some problems when starting the notebook. It didn't start correctly, she had to push the powerbutton several times, sometimes maybe like for half an hour or so, then suddenly the pc woke up and did start. SInce a few days nothing works anymore.
The screen stays black and I hear no beeps, just the coolingfan and sometimes a noice asif the hd was trying to start. The coolingfan also doesn't run properly, it makes a sound like an automobile that runs irregular
Buddy

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