Satellite L505-S5990 Problems with CD/DVD drive.

I have a new Satellite L505-S5990 using Windows 7. I have tried to burn a backup disc using my laptop but I keep receiving an error saying that the burner is busy or that I should update the driver. I have already updated the DVD/CD driver to it's latest version. Does anyone know what I can do to fix this problem?

Go into device manager, uninstall the DVD drive, then reboot the system to have WIndows automatically re-install it. This often times take care of the problem.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Similar Messages

Problem with cd/dvd drive on my Satellite 1900-303

Hi Every body
I bought a Satellite 1900-303 in 2003. Recently, it's cd/Dvd drive stopped to work properly. whenever I put a Cd in the driver it assumes that the CD is a audio cd. if the CD is completly Audio cd or partly contained audio files it opens the cd without any problem. but if cd is data CD or software CD after trying along time my system hangs up. I change the settings of the properites of Cd drive in Autoplay section from Music file to other options such as "mixed content". but after inserting CD into the drivers it agains changes automaticaly to the "music file". I showed my notebook an expert in computer system and facility, he tried to reinstall windows XP to solve the problem but it didn't work. Since the driver was not working he used external driver to install windows XP. but the problem has not been solved.
Is there anybody who knows by accident what I should do to recover it?
Awaiting helpful advices.
Vahed

HI,
did your friend installed the XP from a MS Cd or from the Toshiba recovery CD?
At my Toshiba notebook the autoplay section is also setted to Music file and works properly!
When did this failure occured for the first time? Did you used the MS System recovery option at Start - Accessories - system prog. - System recovery
Perhaps the backsetting of your system solve the problem!
You can also check if a firmware update is available for your drive! (If it is a Toshiba drive go to http://www.toshiba-europe.com/storage/index.asp?nav=HOM&page=HOM&frame=home
Bye Hans

Having a problem with the DVD drive not being recognized by the computer

Compaq Presario CQ60-215DX NOTEBOOK PC, WINDOWS VISTA, Error 10 when trying to reinstall the driver, says cannot start.
I went thru the HP troubleshooting and it said to see the mfg of drive to solve problem! I finally bought a new DVD drive P/N498479-001 for replacement . uninstalled the old drive & then reinstalled the new drive , restarted the computer & it still will not recognize the DVD player! Same error code, same problem. The problem started when I tried to play a CD that appeared to be scratched pretty badly, however my desk top played the CD with out problems? When you click on "computer" the drive does not show up!
I did install a new router a couple of days before this happened, but I am using a data cable to it, so that should not be a problem. Any Ideas?

Apple has moved on from Firewire and the current iMacs (and most MBPs) have Thunderbolt, USB3 and USB2.
There are Firewire toThunderbolt adaptors. Here's one. You also want a four pin to nine pin FW cable to run from your camera to the adaptor.
Russ

Hi problem with my dvd drive and updaate pavilion dv6 notebook pc

1: dvd drive is not red only red cd.
2: ATI Technologies Inc.-Display-ATI Mobility Radeon HD 5650 & Helwett-Packard Development Company,L.P.-Other hardware-HP.... & Synaptics - Input - Synaptics PS/2 Port Touchpad ) Ask updates with Windows but not install error code = 80070103
3: (8 out-of-date my drivers found)
1: Intel(R) 5 Series 4 Port SATA AHCI controller
2: IDT High Definition Audio CODEC
3: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root por... Installed 2006-06-21
4: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root por... Installed 2006-06-21
5: Intel(R) 5 Series/3400 Serise Chipset Family SMBus Controller-3830
6: Intel(R) 82801 PCI Bridge - 2448
7: Intel(R) HM55 Express Chipset LPC Interface Controller-3B09
8: Intel(R) Turbo Boost Technology Driver
Please help me my mail = [email protected] Thank you

HI,
did your friend installed the XP from a MS Cd or from the Toshiba recovery CD?
At my Toshiba notebook the autoplay section is also setted to Music file and works properly!
When did this failure occured for the first time? Did you used the MS System recovery option at Start - Accessories - system prog. - System recovery
Perhaps the backsetting of your system solve the problem!
You can also check if a firmware update is available for your drive! (If it is a Toshiba drive go to http://www.toshiba-europe.com/storage/index.asp?nav=HOM&page=HOM&frame=home
Bye Hans

Problems with cd/dvd drive in L305D

I have the L305D-S5900 Satellite. So far this problem has happened twice, and I'm getting tired of it. I got the computer about 1 month ago. When I got it, I started taking off the bloatware and such that came installed on it(all the trial programs). And loading my own programs. After a while, I tried to test out the gaming abilities and played some full screen game. So far, everything worked. I shut the comp down and the next day, turned it on only to discover the cd/dvd drive stopped working. I went through device manager to see what the problem was, and listed next to the drive is this:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I hadn't uninstalled anything relating to the drive, and it was working before I turned it off the night before. Even stranger is that when I did a search for an updated driver for the cd drive, it tells me that the driver installed is the most recent and I don't need one!
When I open My Computer, it lists the hard drive, and doesn't even show the cd/dvd drive installed. Also, I use daemon tools as well to provide virtual drives if I need them, and if I add a virtual drive to the computer, it doesn't show that either. If I put a cd or dvd into the drive, it doesnt autorun and I can't access the disk. however, I can boot from the drive if I use the toshiba recovery cd.
long story short, I had this problem the first week I got the computer, and I couldnt figure out the problem, so I did a fresh install and wiped everything out to start again. Well, yesterday the same exact problem occured and I can't figure out how to solve it.
I know I wrote a lot, but I wanted to describe the problem in-depth. Any solutions not including a fresh install would be appreciated.
thank you very much.
-Andrew

Here's one of the possible solutions for that. Type regedit on the Start Search box then click regedit on the Programs List. It will open the Registry Editor window. Look for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} then delete the UpperFilters and LowerFilters in the right pane. After that, restart your computer. Check if the ODD will show up on the My Computer window.
"No one can predict to what heights you can soar until you spread your wings."

Problems with SATA DVD drives

I recently purchased this MacPro. I have since added 2 SATA DVD drives to the system that originally had 2 PATA drives. The problem that I am having is that initially I can eject the disk from both drives but after 5 minutes both drives stop responding and neither will eject. Has anyone else had similar problems. I would appreciate any ideas.

Yes I did. When I unchecked it I was able to eject them. Thank you very much. I knew it was something simple that I was missing.

Satellite L505-S5966 - problem with wireless driver after switching to windows 7

Hi,
I got this laptop in July operating under Vista. I had some problems then with getting my wireless driver to boot properly so it would pick up wireless networks and connect. This seemed like a common problem and I was able to find the solution here and fix it. I switched over to Windows 7 this month, and since then my wireless driver has stopped working again. I guess the driver doesn't boot - it won't pick up wireless, and sometimes when I look it seems like the wireless driver doesn't even exist.
Can anyone offer me a solution? I'm getting very frustrated.
Thanks,
J

I have the same problem. Moved the printer from XP to W7 and the colors are not accurate. It was a great printer under XP. Did you every get any response? What did you end up doing?

Problem with IDE DVD drive

Hey guys. I just built a desktop and I've been having some problems recognizing my hardware. I've got a SATA hard drive and it works fine, but my IDE dvd burner isn't recognized. It doesn't show up under /dev/ and lspci -v returns
03:00.0 IDE interface: Marvell Technology Group Ltd. Unknown device 6121 (rev b1) (prog-if 8f [Master SecP SecO PriP PriO])
Subsystem: Marvell Technology Group Ltd. Unknown device 6121
Flags: bus master, fast devsel, latency 0, IRQ 10
I/O ports at cc00 [size=8]
I/O ports at c880 [size=4]
I/O ports at c800 [size=8]
I/O ports at c480 [size=4]
I/O ports at c400 [size=16]
Memory at fe9ffc00 (32-bit, non-prefetchable) [size=1K]
Capabilities: [48] Power Management version 2
Capabilities: [50] Message Signalled Interrupts: Mask- 64bit- Queue=0/0 Enable-
Capabilities: [e0] Express Legacy Endpoint IRQ 0
I'm running an Intel Core 2 Duo e6850 on an MSI p35 platinum motherboard with 64 bit Arch installed. The drive gave me some problems when I installed arch; I could boot the CD, but once I tried to install any packages it told me that no CD drive was found, so I had to install from FTP. I'd really like to have 64bit Arch on this computer, so I'd really appreciate any help. Thanks.
-Kenny

I have the LiteOn DVD burner, and encounter the same problem as you. Tried everything suggested by others, nothing worked. Finally got it to install when I changed the memory settings from 667 to 400.

Terrible problems with CD/DVD drive on Power Mac G4

Hey guys,
I am pretty much unable to use the CD/DVD reader and burner in my Mac.
My Mac is a G4 dual-processor 1.42GHz with 2 GB of RAM running Mac OS X 10.4.11.
Here are the problems:
After a while of reading or writing a CD or DVD, the drive seems to freeze. The disc cannot be ejected.
Any application which attempts to read or write to the disc thereafter will become a zombie (orphaned) process. Force-quitting the application or kill-9'ing it does nothing.
This strange "infection" will eventually spread to all open applications, which will colour-wheel. Even ejecting the CD with the button on the drive (which doesn't always work) doesn't help.
If you manage to restart before this takes complete hold, nothing happens. If you do "sudo shutdown-r now", the screen goes blue and the little grey spinner appears. When you are forced to pull the power, restarting takes 20 minutes as the computer checks all drives.
This happened with my standard-issue SuperDrive, so I bought a new drive to replace it, thinking it was faulty, but exactly the same thing happened.
This has gone on so long, and it drives me insane. If anyone has ever experienced any similar problems, please let me know, as I've never found any info on the web about it. Please help if you know how to fix this!
Thank you in advance,
John

If you don't have a spare battery but do have a digital multimeter you can do a quick voltage check on the installed battery. If it is the 3.6V half-cell variety it should read at least 3.2V.

Ata problems with new dvd drive. [SOLVED]

I just bought a new dvd-burner. At the first boot I noticed a lot of messages along the lines of:
ata2 exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
and an extremely long boot time. 3 to 5 minutes. When finally booting in to system the drive seems very sluggish to mount. Should I disable sata and pata in mkinitcpio? Is my new hardware crap?
Its a Samsung Writemaster DVD-burner btw.
Last edited by Ashren (2008-01-29 22:27:44)

Do you have an idea where the problem could lie?
Here's my lspci -v:
00:00.0 Host bridge: Intel Corporation 82875P/E7210 Memory Controller Hub (rev 02)
Subsystem: Dell Unknown device 0157
Flags: bus master, fast devsel, latency 0
Memory at e8000000 (32-bit, prefetchable) [size=128M]
Capabilities: <access denied>
00:01.0 PCI bridge: Intel Corporation 82875P Processor to AGP Controller (rev 02) (prog-if 00 [Normal decode])
Flags: bus master, 66MHz, fast devsel, latency 64
Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
Memory behind bridge: fd000000-feafffff
Prefetchable memory behind bridge: f0000000-f7ffffff
00:06.0 System peripheral: Intel Corporation 82875P/E7210 Processor to I/O Memory Interface (rev 02)
Flags: fast devsel
Memory at fecf0000 (32-bit, non-prefetchable) [size=4K]
00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02) (prog-if 00 [UHCI])
Subsystem: Dell Unknown device 0157
Flags: bus master, medium devsel, latency 0, IRQ 19
I/O ports at ff80 [size=32]
00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02) (prog-if 00 [UHCI])
Subsystem: Dell Unknown device 0157
Flags: bus master, medium devsel, latency 0, IRQ 20
I/O ports at ff60 [size=32]
00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02) (prog-if 00 [UHCI])
Subsystem: Dell Unknown device 0157
Flags: bus master, medium devsel, latency 0, IRQ 16
I/O ports at ff40 [size=32]
00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02) (prog-if 00 [UHCI])
Subsystem: Dell Unknown device 0157
Flags: bus master, medium devsel, latency 0, IRQ 19
I/O ports at ff20 [size=32]
00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02) (prog-if 20 [EHCI])
Subsystem: Dell Unknown device 0157
Flags: bus master, medium devsel, latency 0, IRQ 21
Memory at ffa80800 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=32
I/O behind bridge: 0000d000-0000dfff
Memory behind bridge: fcf00000-fcffffff
00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
Flags: bus master, medium devsel, latency 0
00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02) (prog-if 8a [Master SecP PriP])
Subsystem: Dell Unknown device 0157
Flags: bus master, medium devsel, latency 0, IRQ 16
I/O ports at 01f0 [size=8]
I/O ports at 03f4 [size=1]
I/O ports at 0170 [size=8]
I/O ports at 0374 [size=1]
I/O ports at ffa0 [size=16]
Memory at febffc00 (32-bit, non-prefetchable) [size=1K]
00:1f.2 IDE interface: Intel Corporation 82801EB (ICH5) SATA Controller (rev 02) (prog-if 8f [Master SecP SecO PriP PriO])
Subsystem: Dell Unknown device 0157
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 16
I/O ports at fe00 [size=8]
I/O ports at fe10 [size=4]
I/O ports at fe20 [size=8]
I/O ports at fe30 [size=4]
I/O ports at fea0 [size=16]
00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
Subsystem: Dell Unknown device 0157
Flags: medium devsel, IRQ 18
I/O ports at eda0 [size=32]
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
Subsystem: Dell Unknown device 0157
Flags: bus master, medium devsel, latency 0, IRQ 18
I/O ports at ee00 [size=256]
I/O ports at edc0 [size=64]
Memory at febffa00 (32-bit, non-prefetchable) [size=512]
Memory at febff900 (32-bit, non-prefetchable) [size=256]
Capabilities: <access denied>
01:00.0 VGA compatible controller: nVidia Corporation NV34 [GeForce FX 5200] (rev a1) (prog-if 00 [VGA controller])
Subsystem: nVidia Corporation Unknown device 01b9
Flags: bus master, 66MHz, medium devsel, latency 248, IRQ 19
Memory at fd000000 (32-bit, non-prefetchable) [size=16M]
Memory at f0000000 (32-bit, prefetchable) [size=128M]
[virtual] Expansion ROM at fea00000 [disabled] [size=128K]
Capabilities: <access denied>
02:08.0 Ethernet controller: Intel Corporation 82562EZ 10/100 Ethernet Controller (rev 02)
Subsystem: Dell Unknown device 0157
Flags: bus master, medium devsel, latency 64, IRQ 17
Memory at fcfff000 (32-bit, non-prefetchable) [size=4K]
I/O ports at df40 [size=64]
Capabilities: <access denied>
Perhaps some sort of interrupt (IRQ) issue?
Last edited by Ashren (2008-01-29 20:42:25)

Satellite A60-712 problems with ATI ati2dvag driver

Using the notebook after a short period of time the ati driver crashes setting the display resolution at 640x480 and at the minimum color depth.
this is the error code:
BCCode : ea BCP1 : 83E23C90 BCP2 : 83E31008 BCP3 : 83F65008
BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1
I try everything but I can't be able to solve it, any idea?

Hi!i think i have the same problem, but I own a SAt A60-123 with XP ProfessionaL sp2 installed, so maybe this could be the problem that meakes in conflict the display direver not updated with SP2 with the operating system.What do you think i could solve this problem?The OS doesn't run when I switch on the laptop;it tells me there's an error created by ati2dvag.dll which is in conflict with the OS.Any idea?Thank you in advance,
Gigi,
Italy

Problem with CD/DVD drive

Well, it's broken. Doesn't play CD's, DVD's, or burn CD's. What are my options of replacement and how much would it cost me? Can I get an external system maybe?
Also, the 10.2.8 model is getting so old, it doesn't work with most of the new downloads/programs that are coming out. Is there anything I can do to upgrade this system? Or would I be better off buying a new computer?
Thanks for your help.
ichild

Hello and Welcome to Apple Discussions.
1. A new internal drive will be much quicker (16x Dual Layer) and will cost around $40 plus fitting - so free if you do it yourself and I'd guess around $70-80 (it's about £55-65 in the UK) if you have someone do it for you. (e.g. Pioneer DVR111)
2. External Firewire drives will also be much faster (16x Dual Layer) and will set you back a little under $200 (e.g. Lacie) but should include the great Toast application.
If you install an Internal you'll need to either upgrade to Tiger or install Patchburn.
3. You can certainly upgrade your machine from 10.2.8 to Tiger so it's more compatible with current applications (you'll find it a much nicer OS too!) You may need to upgrade your RAM to keep it happy though (256Mb is the bear minimum).
It'll be cheaper to update your current machine; but in the long run you may find it cheaper to not spend out on Tiger and a drive now when this money could be put towards a much more capable Intel Mac. Only you know your needs now and available cash flow!
regards
mrtotes

Help with my DVD drive?

hp pavilion dv9650us dvd player will read regular dvd's but won't read regular home made dvd windows vista is my OSH
Hi my Dvd player was working fine until I did some driver updates, then I noticed my DVD and audio wasn't working. I went back and reinstalled the old drivers for my audio and now it works and my DVD player will read and play regular DVD's you purchase but won't read my DVD's I make at home when I do my video progjects.   Is there a problem with my DVD driver reading the disc and is it something that can be fixed with a software update?

gjames3468 wrote:
hp pavilion dv9650us dvd player will read regular dvd's but won't read regular home made dvd windows vista is my OSH
Hi my Dvd player was working fine until I did some driver updates, then I noticed my DVD and audio wasn't working. I went back and reinstalled the old drivers for my audio and now it works and my DVD player will read and play regular DVD's you purchase but won't read my DVD's I make at home when I do my video progjects.   Is there a problem with my DVD driver reading the disc and is it something that can be fixed with a software update?
Most likely it is the driver since it was working.  Was the reinstall of the old drivers an install, or a Restore back to an earlier date? I would have done the Restore thereby getting the actual drivers and settings I had before the update. You can still try this if it hasn't be too long ago.
If I have been helpful, a Kudo is always appreciated.

Scary "rattling / vibrating" noise with iMac DVD drive

I have an iMac for 2 months now and experience problems with the DVD drive. With some DVDs (not all, but still too many for my taste) it spins around quite fast and makes a scary sound as if the DVD is vibrating (rrrrrrr) inside the iMac's superdrive. I am a bit affraid it will damage my DVDs. When I try to burn a DVD with iDVD or Toast the DVD is ejected by the system with a HW error.
I called the Apple help desk and was asked to burn a DVD with finder. That went ok. Next DVD with iDVD failed. I was asked to install iDVD again, because they thought it could be a software issue. The next DVD I could burn without problems, so the case was closed. Later burning some DVDs failed again, but at the moment the majority succeeds. And reading some already written discs makes sometimes a scary noise, but I can still read them.
I am not sure if I should call apple again, because it not always fails. It is very disappointing to be having these problems with my first Apple. Didn't expect that at all. Every time I insert a DVD now, I wonder what will happen. But it would be a pity to have to add an external dvd reader/writer to the beautiful integrated iMac.
Anybody a suggestion, or is it better to call Apple again?

I also have this problem with my 2.4ghz, 24" iMac. It started a few months back and it didn't seem to affect the media I stuck into it and for about 75% of the time the vibration was minimal. Now some DVD media are getting stuck in the drive and it takes a lot of tries with the eject button before enough of the DVD or CD shows itself to pull it out ... otherwise it gets sucked back in and I am back trying again.
What has just freaked me out is that some of the discs I have just burnt, when inserted, ask whether I want to write them i.e thinks they are blank ... when they go perfectly on my powerbook or my wife's G5 iMac. I just thought I would check out the support forums for a lead, but doesn't seem like a regular fault so its off to the repair shop under warranty (up to a week wait around here).
So can't help that much iDijkman ... I suppose get it fixed while you still have some warranty.

Webcam problem Satellite L505-S5990

Just got the Satellite L505-S5990 and the webcam doesn't seem to be working properly. It is dark and unclear. I adjusted the profile in the settings but still doesn't work. And when take a picture, the flash doesn't go off. Does anyone have any suggestions? Thanks.
Nancy

The 640x480 setting, which can be changed by selecting the drop down box to the left of the Settings button on the Photo/Video window of the web cam application, is grainy. However, if you change the setting from 640x480 to a lower setting like 320x240 the image is a little better; still dark, but better. You can also change the video quality on the Settings window to AVI (No Compression) which should produce better quality video when recording, I assume, with the Toshiba Web Cam application. Other applications that use the web cam should have their own settings which could possibly affect the video quality.
The darkness of the default profile is frustrating, enabling "Night Mode" on the Settings - Advanced tab, and using the "User Defined" Profile on the General tab produces pretty decent image quality, all things considered, BUT the trade off is a slow jerky (very blurry motion) video. Playing with the various settings on for the "User Defined" profile may yield some what better quality when using the 640x480 video resolution setting. I've started experimenting with the settings to find something better than the Sunny profile. However, I tend to gain image quality at the expense of image color as I play with the various settings. I wish it was better but for a $530 laptop I'll live with the web cam quality.
By the way if your experiencing low audio (which seems to plague the newer Toshiba Laptops) with the L505-S5990, update the Realtek HD Audio Drivers to the latest version and then enable "Loudness Equalization" under the Control Panel - Hardware and Sound - Realtek HD Audio Manager - Sound Effects tab, and the system sounds will be much louder. The DVD/Audio CD audio level are still lower than I'd like and I find I have to use headphones to watch DVD movies. But the audio level is better when the drivers are updated than the stock driver settings when I bought the laptop.

Satellite L505-S5990 Problems with CD/DVD drive.

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