Satellite L505D Controller Error on IdePort1

I have a Satellite L505D-S5983 that keeps locking up momentarily.
When this happens I get the following in the Systems EventLog (windows 7)
Source: atapi
Event ID: 11
Description: The driver detected a controller error on \Device\Ide\IdePort1.
Anyone know what device is at \Device\Ide\IdePort1 for this model?
Thanks,
Mark

> {quote:title=peterk_1 wrote:}{quote}
> Not all drive bays are made equal. The P500 second bay takes the "thicker" 2.5" drives.
>
> The current Intel chipset "driver" is v10. I have it installed BUT the installation if you want to do a complete install is not a simple task. If you download and unpack you can point the driver update to that location. Start at Intel.com
Thanks!! This worked! It seems the Intel INF auto update utility didn't update them to the latest. I had to download the [RST and AHCI Driver and GUI|http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20110&lang=eng] and manually search for new drivers in device manager. Now the drive is noticeably quicker and error free :)
Thanks for all the help guys :)

Similar Messages

Satellite P300-156 - driver detected controller error on \Device\Ide\IdePort1

Hi
I have recently installed a secondary hard drive in my P300-156 and am having some problems with it. I keep getting Event ID 11 in the system event log "The driver detected a controller error on \Device\Ide\IdePort1." and suffer with very bad performance with this drive.
The drive is new and works fine in other systems and even works ok if I swap drive bays on my P300-156 but the problem with that is the drive does not fit in the other bay as it is quite thick. The drive in question is a Samsung HM100UI 2.5" 1TB Sata. I have also tried other drives in this bay and they work ok too.
I am using windows 7 ultimate and Intel chipset drivers. It's an Intel ICH8M SATA AHCI controller, driver version 7.0.0.1013. Have tried different drivers and AHCI/IDE mode. Also tried a fresh installation and the problem persists.
Am at a loss why this drive is having problems is there anything else someone can suggest to try?
Thanks in advance.

> {quote:title=peterk_1 wrote:}{quote}
> Not all drive bays are made equal. The P500 second bay takes the "thicker" 2.5" drives.
>
> The current Intel chipset "driver" is v10. I have it installed BUT the installation if you want to do a complete install is not a simple task. If you download and unpack you can point the driver update to that location. Start at Intel.com
Thanks!! This worked! It seems the Intel INF auto update utility didn't update them to the latest. I had to download the [RST and AHCI Driver and GUI|http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20110&lang=eng] and manually search for new drivers in device manager. Now the drive is noticeably quicker and error free :)
Thanks for all the help guys :)

No Audio or USB Ports after Recovery on Satellite L505D-S5983

I have recently done a system recovery with disks I created when I originally got my Satellite L505D-S5983. Which put the laptop back to an "out of the box" state...supposedly... I have been asking on a Microsoft forum for help with my problems, with limited luck.... It is still not working. I'm pasting my original posts here hoping that maybe somebody on here can help me.
POST 1:
My Toshiba Satellite L505D is running 32-bit Windows 7 Home Premium. After about 4 months of downtime I recently started it back up. There were roughly 37 updates to install when I turned it on, as expected. The updates were downloaded and installed, but when the system was restarted the system froze as soon as the desktop loaded. I booted multiple times and every time it completely freezes immediately after start up. I am not even able to open the task manager (ctrl+alt+del). They system boots perfectly fine in safe mode, and I ran what diagnostics I could find and nothing shows up....according to Windows everything is fine.
After Going through this multiple times, I got sick of it and decided to do a system recovery. Not a system RESTORE...it was a system RECOVERY. The HDD was completely wiped, and the system was supposedly returned to its original form as it was out of the box. Getting my hopes up as it finished its process... The system worked fine through the initial setup (language, time, etc.) and then as soon as the desktop loaded it froze again!
So here I am with a completely wiped HDD (except for the factory toshiba software), and a Windows OS that will only work in safe mode... I would like to avoid reinstalling Windows, I don't have any disks or anything. So any help would be appreciated
P.S. let me elaborate on what I mean by "froze". The system is completely non-responsive. No cursor movement at all, touchpad, keyboard, USB ports, nothing. When I did the restore the cursor, touchpad and keyboard worked through the initial settings only. Even when the desktop is loading i get movement for a second or two before everything freezes.
REPLY I RECIEVED:
Hi,
Since the computer is working in safe mode, I would suggest you to start the computer in clean boot to check which third party program is causing the issue. To configure your computer to clean boot follow the link
http://support.microsoft.com/kb/929135
Note: After you have finished troubleshooting, follow step 7 in the article to boot to normal startup.
If the issue does not persist in clean boot then refer ‘Step 3’, ‘step 4’ and ‘step 5’ from the following link to narrow done the issue and find out which service or startup item is causing the issue.
MY RESPONSE POSTING MY CURRENT ISSUE:
Thank you, and yes that's exactly what it was. It turned out to be an ATI program for my AMD graphics card that was not installed properly. It makes me wonder if I had to do the recovery in the first place lol.
However now I have a whole other issue. Windows is now telling me that "No audio output device is installed".....
In device manager the yellow "!" is there (High Definition Audio Controller), it tells me that it is not working....yet it says that the best drivers are installed! So yeah...I have no audio now. The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
//--> Toshiba Satellite L505D-S5983_AMD Athlon II Dual-Core M300 2.00 GHz_3GB RAM 32-bit OS   <--//
RESPONSE FROM SOMEBODY ELSE:
Hi,
Check with Toshiba Support, their on-line documentation and drivers, and ask in their
forums about known issues.
Toshiba - Forums
http://laptopforums.toshiba.com/
Toshiba - Contacts
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact
Toshiba - Drivers - navigate to your model
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download
Toshiba - Support
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
========================================
First run SFC /scannow and checkdisk (chkdsk) as the cause of these issues might
be some sort of corruption.
Start - type in Search box - CMD   find at top of list - RIGHT CLICK - RUN AS ADMIN
sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Then run checkdisk (chkdsk).
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
Then use this troubleshooter :
References to Vista also apply to Windows.
Fixing a customer problem: “No Audio Device is Installed” when launching sndvol on Windows Vista
http://blogs.msdn.com/b/larryosterman/archive/2009/01/06/fixing-a-customer-problem-no-audio-device-i...
Also update or re-install the driver.
Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High
Definition Audio (that is an example and yours may have an entirely different name/maker).
Write down description make and model - double click on it - drivers tab - write down version.
Now Click UPdate Drivers which may not do anything as MS is far behind certifying drivers.
Then RIGHT CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.
1st go to system maker's site and look for latest driver Download - SAVE - go to right click on
and RUN AS ADMIN (This is your fallback.) REBOOT after each driver installation.
NOTE : Sound drivers often rollback so check the version after installation and the
reboot to see if the version you installed is there, if not repeat the install - reboot
until it is. It can take several tries depending on how many rollbacks it does.
Then do same for Device Maker's site.
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html
Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista
http://www.winhelponline.com/blog/error-the-audio-service-is-not-running-when-opening-the-volume-mix...
Also Right Click Speaker near clock - Playback Devices - right click in the box area -
check Show disable and disconnected devices. Highlight speaker and on the lower
Right click Properties check settings for Device Usage enabled and so on. Also do
same for Configure on Lower Left of that box.
In Control Panel you can also look for an Audio Manager along with the Sound Settings.
Open the Playing Audio troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter
Problems with sound and audio or no sound - a Mr Fixit
http://support.microsoft.com/gp/no_sound
No sound in Windows
http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows
Tips for fixing common sound problems
http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems
Speakers and other audio output devices
http://windowshelp.microsoft.com/Windows/en-US/Help/a43f3a31-6d9f-49d1-be22-e2f47b8b1f2c1033.mspx
How to Enable Hidden Audio Devices in Vista
http://www.vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html
Hope this helps.
===========================================================================================
Ok...so I have installed all of the appropriate drivers that I thought I may need from this website. I have tried ALL of those system analysis programs that were suggested. Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
I would be more than willing to run the recovery again if I knew that I had everything I actually need... When I created my original recovery disks it created a third disk with "apps and drivers". I installed all of them...and still here I am... And I haven't even STARTED on my USB port issue yet...those don't work either, and they don't even show up in my Device Manager...sigh...
And please, a response that doesn't look like an automated response to try and sell software like the last one I recieved from the Microsoft forum would be appreciated
Thank you for your time, and apologies for the lengthy post, but I wanted to provide as much info as possible.

Satellite L505D-S5983
I would try another restore of the hard disk to its original out-of-the-box contents using Toshiba recovery media. Maybe something went wrong in the process. Make sure everything works before applying any updates and adding any hardware or software.
Then add things carefully, rebooting Windows and testing the USB and audio at each step.
Please note this.
The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
All of the latest drivers for your model are easily found here. This one is for the sound.
   Realtek Audio Driver for Windows 7 (32/64)
-Jerry

Controller error on \Device\Harddisk1\DR1

I have been getting the following error repeatedly. My L765D-S7015 (purchased new 12/24/2010) unit has really slowed down and I have tried doing a recovery to no avail. The OS is Winodws 7 Home premium 64-bit. Any suggestions what I should be looking for, or should I take it in for service?
Log Name:      System
Source:        Disk
Date:          3/27/2011 10:21:22 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      toshiba
Description:
The driver detected a controller error on \Device\Harddisk1\DR1.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-27T17:21:22.309220600Z" />
    <EventRecordID>5726</EventRecordID>
    <Channel>System</Channel>
    <Computer>toshiba</Computer>
    <Security />
</System>
<EventData>
    <Data>\Device\Harddisk1\DR1</Data>
    <Binary>0E01800001000000000000000B0004C003010000000000000000000000082D000000000000000000F7E8020000000000FFFFFFFF0600000058000000000000000000061208000010000000003C000000000000000000000080CD080680FAFFFF00000000000000002067030780FAFFFF0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
Solved!
Go to Solution.

L765D-S7015
Maybe this one?
Satellite L675D-S7015
Source:        Disk
Event ID:      11
The driver detected a controller error on \Device\Harddisk1\DR1
Suspect trouble with the controller for the second disk shown in Disk Management (diskmgmt.msc). (The first one is DR0.)
I have tried doing a recovery to no avail.
That pretty much tells us that software is not the problem.
-Jerry

Satellite L505D-ES5025microphone issues please help me

When ever I try to video chat my friends on the other end hear a high pitched screaming sound and my voice is very soft. When I record video I have the same issue with the sound. I have no idea how to fix it, or if I can fix it. Anyone know what the problem is?

Satellite L505D-ES5025
Can't hurt to reinstall the driver.
Realtek Audio Driver for Windows 7 (32/64)
-Jerry

Re: Unable to use the recovery partition on Satellite L505D

Hello.
I am trying to help a friend with their Satellite L505D that had a serious virus issue(s). I was not able to run/install any programs with the virus on it. I used a Microsoft tool to remove the rootkit trojan, but I still had virus issues. I also lost most of the programs on the machine. All the folders were empty (except for some games), so I could not access any tools that way. I could not get the machine to load any Toshiba restore utility by pressing Zero while powering on. I accessed some recovery options using F8 during bootup, and had a link to restore to Toshiba's original setting, but clicking that choice did nothing other than pause for a few seconds. I waited several minutes, clicked it again, rebooted and tried again. Nothing. As a side note, once during all this, the restore partition was visible from explorer.exe. Not before, or since.
So I then Reformated the computer with a Win7 Home Premium 64bit upgrade disk (leaving the restore partition intact), and entered the key for the system. Supprise supprise, it is asking me to activate within 3 days.
My basic question is, can I access that recovery partition in a different manner to attempt to use it? IE copy it's contents, or boot to some comand prompt to log to e:?
Thank you in advance for any suggestions.

> Is a recovery disk from another computer using Win7 Home Premium 64-bit usable?
Generally speaking yes BUT this second notebook must be 100% identical with same model number (PAxxxx).
> Or if not, am I left with either ordering recovery media from Toshiba, or wiping the entire HDD and installing another licensed version of Win7?
Exactly. To be honest better option is to order original Toshiba recovery disc.
You can order it under https://backupmedia.toshiba.eu/landing.aspx
For 30 euro you will have original disc that you can use anytime you want. This disc has OS with valid licence, all necessary drivers.
It is also simplest way to have all properly installed. With 5 mouse clicks and after 2 hours only notebook will have factory settings again.

Satellite l505d-gs6000 hard drive failure?

hello,
am working on a computer for a friend. we both have the toshiba satellite l505d-gs6000.
he says he was on google and started to suffer a malware attack and shut off the computer. the computer will no longer boot.
trying to boot the computer will yield a message that there is no bootable device.
upon entering bios, the hdd is not listed and is just blank.
so i really don't think that the hdd is bad, but im not sure how to confirm that besides switching the hdd between the two computers.
will flashing the bios help me at all here?
any input is appreciated.
thanks

If the BIOS isn't even seeing the hard drive, there's a physical problem with either the notebook or the HDD. This might sound simple, but have you tried reseating the HDD? Maybe it just came loose. If that doesn't help, I'd say the easiest thing to do is to try it in another computer and/or try another HDD in your notebook.
- Peter

How to reinstall windows 7 on Satellite L505D-S5983 when hard drive had to be replaced

I recently had my Satellite L505D-S5983 laptop's hard drive die due to disk failures and had to replace the hard drive. Because the laptop is older I am not able to read the activation key from the laptop and do not have a recovery partition from the dead drive. How can I authorize a version of windows 7 on the new hard drive and install it?

Satellite L505D-S5983
Downloads here.
Best to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are properly preinstalled. Windows is preactivated.
If you failed to burn recovery discs, you can obtain them from Toshiba. Scroll down to Get Recovery Media here.
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 70 of the User's Guide.
Satellite L500 Series User’s Guide
If the new hard disk uses advanced-format technology, be prepared to install a new storage driver first thing.
Intel Rapid Storage Technology
-Jerry

My Microphone is not working after upgrading to Windows 7 using Laptop Satellite L505D-S5965

Please I need your help. My laptop Satellite L505D-S5965 had vista and I got the upgrade for windows 7. However after the upgrade I noticed that the microphone is not working while the speaker are working fine. I have went to the sound right click and choosed recording device and found tha the realtalk is my driver and everything is fine there. when I change to stereo mix I got very bad noise.
can someone help please. please note that the microphone was working in vista operating system. Does Windows 7 has a bug in this regrad.
I also have another question my understanding is the model Satellite L505D-S5965 has no internal microphone is this is the case? I can plug in external mic into the jack provided for this but there is no built in microphone am I correct please advise?
thank you for all you great help

Hi
when you upgrade the operating system to windows 7 it just install the generic driver
copy and paste the link
http://cdgenp01.csd.toshiba.com/content/support/downloads/driver_audio_realtek_TC50036500C.exe
let me know if it didnt work

Toshiba Satellite L505D wont go into sleep mode. Freezes before power light blinks yellow.

When i try to put my laptop into sleep mode by closing the lid, it freezes before it enters sleep mode. i get a black screen when i pick the lid back up, and the power light stays green, instead of blinking yellow like its supposed to. Last time i remember it working properly was around June 6th, i took my laptop to my buddy's place so we could watch the new Halo 4 trailers and i know it worked properly on both the car ride over and the car ride home. anyone have any ideas whats wrong?

Let's make some experiments.
What happens when you boot into Safe Mode?
Start your computer in safe mode
Also, what happens when you boot normally into another account? If necessary, create one.
Create a user account
Always tell us which Satellite L505D you have. There is a label on the bottom.
-Jerry

Volume Control Issue (Satellite L505D-S5983)

My laptop: Toshiba Satellite L505D-S5983
So here's the issue:
Just recently I've started having problems using my volume control located next to the SD card reader slot.. You know, the volume 'slider'. It's been acting rather strangely, when I try to adjust my volume it doesn't change at all from the current volume percentage that it's at... Even when I'm sliding the slider. So then, I have to go into the manual volume in my hidden icons menu to change the volume. However, after I go through this step, I am then able to use my volume 'slider' control, and it actually works.
So, I'd like to know:
A) Why this is happening?
B) Am I able to fix this issue?
C) How would I fix this issue?
ox♥Scairry♥xo

Still in need of a response.
ox♥Scairry♥xo

QT Pro Crashes with "Export Controller" error when converting M2V to H.264

I am currently experiencing a problem with QT Pro for Win. Any time I try to convert a M2V file to an H.264 encoded .mp4 file, QT pro gets approx 10-16% complete with the conversion and then crashes. (This happens when trying to encode an 2hr SD M2V file taken from a DVD or a 1/2hr M2V HD file recorded via EyeTV, so the resolution/size isn’t an issue.) The error message is always that there was a “QT Export Controller error”. I do not get this kind of error when using the same files with QT Pro on my MacBook only on my windows box. I am running the most current version of QT. Does anyone have any ideas on this?

Hi,
I too am having crashing issues.... and I too got no help from Apple. Just go to website they said... great!!?? Now I know why I never use these guys products!!!
However, rant over, I do have a need to use Quicktime.
I am trying to use Quicktime to convert quicktime movies to the new H.264 codec, a function available with Quicktime Pro.
However when I go to export window and then to the video setings window, quicktime just suddenly closes(not crash). I can go into the audio section though and change options in there. I have uninstalled and re-installed with no luck.
This is extremely frustrating
any help greatly appreciated
sharky

HD Controller Error in System Properties

Hello,
Under system properties--hard disk controllers I have 3 entries: Primary IDE Controller (single fifo), Secondary IDE controller (single fifo), and Duel PCI IDE Controller.
The primary and secondary IDE controller entries have exclamation marks next to them noting that they are not working corectly.
My 2 hard disk drives do not show under the disk drive entry due to the controller "errors".
What IDE drivers should I use to fix this problem. Since I cannot access the hard drives I cannot turn on DMA support.
Thanks for the help!

Quote
Originally posted by biodude
What IDE drivers should I use? The drivers that the puter wants to use (MS) aren't good. I can't see my hard drives, or CD ROM in Win ME system properties. This means that the drives are using MSDOS compatibility mode.
Does NVIDIA have any NF2 IDE drivers?
Thanks
Can your machine read CDs? There may be drivers for your IDE controllers under Windows ME on the CD that came with your motherboard.
Caveat: I am speaking from experience with EPoX and ASUS motherboards; I am fairly new to MSIs, but I would expect they would have the same sort of drivers available.
--Barry

Satellite L505D - Problem with sleep mode in Win 7

It's me again, in last thread :
"Hello Friends,
I have a great problem after Windows 7 updated itself. I have a laptop Toshiba Satellite L505D. When I close the lid, it should automatically go to the sleep mode. Unfortunately, only the screen is black and the laptop is still running, I have to shut it down then switch on again. Is it a problem with the 'battery driver'?Please, help me :)"
The sleep mode worked perfeclty for couple of days and it is again gone.. What is more when I try to enter the sleep mode I can't do anything on the notebook , it is still running on blank screen and the processors' fan is working on high speed. During these last days, when the sleep mode worked, windows didn't update itself..
I don't know what is happening.. :) Weird problem, isn't it?

It is not easy to say why this happen. In your last posting you wrote about some windows updates. Who knows what is wrong there.
If nothing helps, not even system restore and you want to use stand-by mode I recommend you to back-up all your data and install OS again using recovery mode.
With factory settings everything will be OK again but then be careful with updates.

I get MP AV controller error domain error 3 when I try to play a movie I rented. Using OS 8.1.3

I Updated my OS a few days ago and downloaded 3 movies. When I go to play the, I get the error message
MP AV controller error domain error 3
wwhat is this and how do I access the movies I have paid for?
thanks!

this worked for me: after downloading a movie from itunes i get the message MPAV Controller Error Domaine error 3 what can i do ?
Basically
log out of itunes from settings
power off the ipad
power on the ipad
log back into iTunes
then the video was available

Satellite L505D Controller Error on IdePort1

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