Satellite L50A - Internet frequently stops responding until i restart pc

Question

Hi,
I have been having an issue of late where the internet seems to stop working.
The network connection details down near the taskbar clock still say its connected with internet access, but it wont go.
I have another older laptop that is using the same wifi network, and its internet access still works when this laptop stops. It only seems to start working again after restarting the PC.
Even on a fresh startup, the internet wont work until I have done a restart.
This is consistent for every startup.
Once it is working, it will work for a little while, until it stops again - usually coinciding with the top of the hour.
Any thoughts?

Answer 1

Hi
Just one question: do you speak about LAN or WLan connection?
Does the same internet connection problem appear using both connections: WLan as well as LAN?
In case the issue appears only using WLan, I would recommend you some simply workarounds:
1) WLan driver update
This is essential part. In many cases old and not updated driver might cause different problems in connection with different WLan routers/modems.
2) Check the WLan connection using open (not secured) WLan at home. In many cases different encryption standards (WEP, WPA, WPA2, etc) could create some troubles between the notebook (WLan card) and WLan router due to compatibility issue. But note: the unsecured WLan should be used just for testing purposes.
3) Last but not least check if power saving settings would affect the WLan performance. In device manager -> WLan card -> Properties -> Power Management tab ensure the option isnt checked (should be unchecked)
Hope this helps to find the issue