Satellite L550-32bit vs 64 bit...

hi folks,
I just purchased a Satellite-L550 on labor day.  Received it today.  In playing around with it, I noticed that it has vista home premium x64 on it...I didnt notice this when I purchased it (I chose the ST5702 option instead of the ST5701 option). 
Turns out, I need this computer to be able to work from home when necessary...this requires use of a Cisco Systems VPN Client...My understanding is that none of these are supported in x64 (vista, xp, etc) yet, and my company only has support for 32 bit windows...
So I would like to reformat my computer and install Vista Ultimate (32 bit) on my machine so that I can run the vpn client...I have Vista Ultimate already, and I have generated the applications and drivers dvd.  I am concerned (since I dont know much about 32 vs 64) that some of the hardware in this st5702 (L550) will not be compatible and I will have problems getting everything working again...
Does anyone know if this will be possible or not?  Or have any other ideas about what I should do?  Is contacting Toshiba even remotely worth my time?
thanks for any assistance you can provide...

Any hardware that supports Vista 64bit will be fully supported under Vista 32bit so you are good to go there.  The opposite is not true though.  Not all hardware that is supported by 32bit is supported by 64bit.  You should have no problems performing this with the understanding that you will need to wipe the hard drive first then do a clean install of Vista 32 (you can't do an in place upgrade). The only hardware change that you will notice is that you will only see and be able to use between 3.0 and 3.5gb of the 4 gig of ram that is installed under Vista 32 (it's a limitation of a 32bit Operating System). 
From what I can tell from looking at the two systems specs the main difference between the two hardware wise is the 5702 has 4gig of ram vs 3gig on the 5701 and the 5702 has a Higher End ATI Graphics Chipset vs the 5701's middle of the road at best Intel Graphics Chipset so you actually have a better laptop hardware wise. 
If you wanted to do so and have enough hard disk space to spare you could install Vista Ultimate 32 to a different partition and have both your existing Vista 64 and the new Vista Ult 32 available to use.  See this guide but substitute Vista 64 for Vista already installed and Vista 32 for Windows 7. 
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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