Satellite L650 no sound from speakers or phones

I.ve just had my first serious issue with my Toshiba Satellite L650 - particularly serious as i rely on it for all my music playback!
Normally I can plug in and out the headphone socket into my stereo, the speakers cut out and I get glorious HiFi while it's inserted, and the onboard speakers kick back in when I remove it.
Today I plugged in as ususal and listened to some tunes.
I unplugged (to move the laptop) and the internal speakers did not kick back in.
I plugged the headphone jack in again and there was no sound from my stereo (finger test confirms the stereo jack works).
I checked all app and main volume controls - healthy meter levels were present.
In device manager, everything reported fine and meter activity occurred during the sound device test routines for both speakers and headphones, but no actual signal present at the phones socket nor the speakers.
"Update Drivers" returned the message that I;m up to date.
I uninstalled the "High Definition Audio Device" drivers, and scanned for hardware changes afterwards - drivers were automatically found and installed successfully, but still no sound.
In desperation I dug out an old USB-to-audio gadget, plugged it in and sound came out of that perfectly well from the USB port.
Can anybody suggest what I can try to force a connection internally between Microsoft Sound Mapper (i.e. the digital chain of things which appears to be working fine) and the actual hardware outputs?
This machine is not an old duffer and this shouldn't be happening!
Many Thanks in advance!

Hi
Hmm I doubt that the headphone jack is faulty because in such case the notebooks internal speakers should work properly.
Please go to control panel -> sound -> playback tab.
Are speakers listed as an default device?
Furthermore please check the Realtek HD Audio manager which can be found on control panel too.
On the right you should see some options (in my case they are marked with an folder icon). Check this!

Similar Messages

  • Audigy 2 zs - moved pc from one room to another and now no sound from speakers (headphones

    As the title says,
    I just completed moving my pc from one room to another. Low and behold I get no sound from speakers (just some stereo speakers with powered sub). I do get audio out of the headphones (fully disconnect headphones from front panel when attempting to get sound from speakers). I know this probably points to a faulty speaker setup but that's pretty straight forward and looks to be fine.
    Anyone encounter this problem before or have any suggestions?
    Thanks!

    Mr. Jefferson, Thanks for the quick response!
    A mystery!  Usually, it's easiest to have FiOS patched into your home's cable TV wiring, so I'm curious why you don't have a coax router that provides you with the ethernet (internet) jacks.  Some questions:
    Do you watch TV from some other source (like satellite or cable TV) but are using FiOS only for Internet?
    I have both fios tv and internet
    You said 2 cables are going from your router to a box in the wall.  What are the 2 ports labeled on the router?
    One of them is just the main "internet" port I guess you could say while the other is just one of the ports labeled 1-4 (plugged into #2 I believe)
    Is there any labeling on the jacks on the wall box?  On the other box in your room?
    On the wall box in this room theres labeling on the jacks on the wall box that says IN and OUT (in marker), while in my room there's the same box but with only ONE, unlabeled jack (I think there's supposed to be another jack but it seems to be closed/sealed off)
    Do you know where the Internet jacks connect to? Like a patch panel or box somewhere in your garage or near where your FiOS/cable tv/phone service is?  Somewhere these cables have to terminate.
    I believe they somehow connect to this box in my garage (did some research and I believe it's called the ONT? and there's another box below it which I believe is the battery)
    Hope this info helps!

  • No sound from HP G62 laptop and can no longer get sound from speakers or headphone jack . USB sworks

    have an HP G62 laptop.  I can no longer receive sound from speakers or from headphone jack.  If I plug speakers into usb - I will get sound.  Any ideas?

    I don't think I have anything to offer that you haven't done. In Device Manager, Device status says "working properly" and you've reinstalled this driver.
       Realtek Audio Driver for Windows XP
    Right?
    The only other thing I know to do is restore the hard drive to its original factory fresh contents.
    -Jerry

  • Sound from speakers as well as headphones after bios update in pavilion g4 1121 tx laptop

    Dear madam/sir
    after performing a bios update as sugested by hp support assistant I am getting sound from speakers as well as earphones .I stay in a small town and there is no hp centre nearby .I am a student staying in hostel where i cant play sound through speakers as it disturbs my room mates .Kindly assist .
               product details
    product no  ; QB404PA#ACJ
    product : hp pavilion g4 1121 tx
    purchased : sept 2011
    Thank You

    Hi @satyakam 
    Welcome to the HP Support Forums!
    I understand that you are enjoying your sound  from everything today. I am happy to help.
    If you have a sound application installed along with your sound driver, then I would check the settings for the speakers and headphone in that application.
    Then I would make your headphone the default device when it is plugged in.
    To make headphone as the default device
    1.    Click on Start; Go to Control Panel.
    2.    Click on Sound.
    3.    Switch to Recording.
    4.    Select your microphone/headset as the default device.
    5.    Save the changes by clicking on OK.
    Also you can Uninstall and re-install your audio device drivers, to do that:
    1.    Click on Start; in the start search type “devmgmt.msc” without quotes and press Enter.
    2.    Expand Sound, Video and Game controllers.
    3.    Right click on the audio component and then click uninstall.
    With the driver uninstalled then download and re-install the driver from:
    HP Pavilion g4-1121tx Notebook PC Drivers
    Just be sure to select the correct operating system from the drop down, and click next, which will refresh the list of drivers below.
    Let me know if that helped at all.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • No sound from speakers or headphones on my hp pavilion dv6-6c50us

    no sound from speakers or headphones on my hp pavilion dv6-6c50us.  Speakers are not muted and volume is up.  May have happened after a system update

    Hi,
    Try the following.
    Download the relevant IDT Audio installer on the links below and save it to your Downloads folder.
    IDT Audio Installer - Windows 7.
    IDT Audio Installer - Windows 8.
    When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
    When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • No sound from speakers 2-IDT High Definition Audio Codec

    1. ProBook 6550b
    2. Windows 7 Professional SP1
    3. No error
    4. No any changes in Operating System
    5. No sound from from speakers 2-IDT High Definition Audio Codec. I have sound from speakers only(!) when Skype starts or somebody calling me by Skype regardless headphones connected or not (Skype settings).
    All other time I can hear sound only from headphones regardless headphones(RTC) connected or not.

    Good Evening,
    Did you get this fixed I have exsactly the same issue? Two rebuilds and a new motherboard and Im still stuck
    Thanks
    Paul

  • A1000L IdeaPad No Audio Sound from Speakers

    Our IdeaPad A1000L was working great for a while, but now it will not produce sound from the speakers.  At first I assumed I somehow had it set to silent even though the volume bar was all the way up.  I reset all my audio settings.  Then I realized the audio works fine from headphones.  I did a full reset on the tablet, and still no sound from speakers -- only from headphones.  I have read a similar thread where it was suggested that this might be caused by damage to the headphone port, but I rarely use headphones, and don't think I'd ever used them before with this device.  Still, I tried jiggling the headphone thing around in there like suggested and it's still not working.  When I look in there with a flashlight, it looks exactly like the inside of the headphone port on our other IdeaPad.  Is there anything else I can check/try before taking it in for service?

    Hello rkrohatgi,
    Thank you for the details of the issue you are experiencing and the troubleshooting steps you have already taken.  It sounds like you are seeing a screen similar to this when trying to adjust the volume:
    I recommend the following steps for an issue like this (you can skip any of the steps you have already taken):
    Verify that the volume is set to a level you would normally be able to hear.
    Ensure that there is nothing plugged in to the headset jack or the dock connector.
    If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
    Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
    If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
    If the iPhone is paired with a Bluetooth headset or car kit:
    Try turning off Bluetooth.
    If you experience difficulties with the Bluetooth feature, followthese troubleshooting steps.
    Restart the iPhone.
    If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
    If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
    You can find the full article here:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Clicking sound from speakers!

    I have problem with sound but this is strange one and i can't find solution anywhere... I am pretty good with computers and i usualy find solutions on internet when i have problem but this is something i can't solve by myself... My laptop is HP 355 G2 and i have Windows 10 installed on it but the same problem was on Windows 8.1 too... So after clean installation of Win10 the sound was good and worked normaly for 2-3 days and now i only hear a clicking sound from speakers when audio is playing but the strange thing is that when i pick up laptop from the table the sound start to work for few seconds and then the clicking sound comes back again, so i suspect that this has something to do with accelerometer which is built  in laptop for hard disc parking in case of drop or something like that... I tryed to uninstal/disable driver for accelerometer but windows install it again emidiatly after reboot, i tryed clean install few times and problem apears again and again... I just don't know anymore what to try to do in order to solve this so if anyone know anything about this please help... And i forgot to say that headphone jack work normaly and when i plug the headphones or external speakers in headphones jack the sound works but the clicking sound still comes out from built  in speakers... Thanks in advance and sorry for my English, it is not my native language and there is no support forums on my native language witch is Serbian...

    Bump

  • Strange problem and clicking sound from speakers!

    I have problem with sound but this is strange one and i can't find solution anywhere... I am pretty good with computers and i usualy find solutions on internet when i have problem but this is something i can't solve by myself... My laptop is HP 355 G2 and i have Windows 10 installed on it but the same problem was on Windows 8.1 too... So after clean installation of Win10 the sound was good and worked normaly for 2-3 days and now i only hear a clicking sound from speakers when audio is playing but the strange thing is that when i pick up laptop from the table the sound start to work for few seconds and then the clicking sound comes back again, so i suspect that this has something to do with accelerometer which is built  in laptop for hard disc parking in case of drop or something like that... I tryed to uninstal/disable driver for accelerometer but windows install it again emidiatly after reboot, i tryed clean install few times and problem apears again and again... I just don't know anymore what to try to do in order to solve this so if anyone know anything about this please help... And i forgot to say that headphone jack work normaly and when i plug the headphones or external speakers in headphones jack the sound works but the clicking sound still comes out from built  in speakers... Thanks in advance and sorry for my English, it is not my native language and there is no support forums on my native language witch is Serbian...

    So i tried few more things like disable/enable sound card, driver reinstalation, bitrate changing and everything elese i could find here on forums or on the net (pretty much same stuff like here could be find on internet) and strange thing is that no one have same or similar problem like me... i just don't know anymore what to do...

  • I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

    I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • HT4623 Hi I have just updated ipad to latest software and since then I can't get any sound from speakers only ear socket or FaceTime works fine any ideas thanks Mark

    NO sound from speakers after update only headphone jack works, speakers work on FaceTime
    many thanks Mark

    Reboot the iPad and see if that helps.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Suddenly no sound from speakers and only from headphones

    Hello,
    I have a HP 8440p VQ664ET#ABU Elitebook laptop running Windows7 64bit pro.
    Since today I'm experiencing the following problem:
    1) no sound is heard through speakers when headphones are disconnected.
    2) If I connect the headphones, the sounds are heard correctly through them: this is the expected behavior
    I don't think it's a speakers hardware problem because I can make the speakers play sounds for one or two seconds like this: while a sound is being played, such as music file for instance, if I move up and down the headset volume cursor (regardless if headphones are connected or not) I can hear the played sound through the laptop speakers for a few seconds, after which the speakers mute again.
    So to summarize:
    1) Headphones disconnected: no sound from speakers
    2) Headphones connected: sound from headphones
    I rebooted, suspended and restored without any luck so far.
    I'm under the impression that there might be a problem with the headphone jack: it is like the laptop always thinks that the headphones are connected and therefore cuts the output to the speakers.
    Any clues?
    Thanks
    Sergio

    Try installing the sound drivers from the following weblink:
    http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59649.exe
    If the issue persists, try the troubleshooting steps mentioned in the following weblink:
    HP Notebook PCs - No Sound from Speakers (Windows 8)
    Offers tested solutions that begin by identifying the exact issue, and then adjusting the settings that will resolve the majority of sound problems on a notebook running Windows 8.
    I am an HP employee.
    Regards,
    Vidya
    Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
    ***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

  • No sound from speakers, only subwoofer after restore to factory

    I recently restored an HP pavilion dv7 back to factory settings using the built in hp restore. When it came back, sound will only play through the subwoofer. When I do sound tests, I hear both channels play, but they play through the one "triple bass reflex subwoofer" on the bottom of the laptop. Nothing coming from the two speakers in the front at all. 
    I have uninstalled the IDT drivers multiple times using the current drivers, the original drivers in the swsetup folder and many drivers in between from HP's ftp site. No luck. I'm pretty much out of ideas. It's clearly a software or driver issue as they worked before the reset but I have no idea what else can be done about it.
    HP tone control is installed, the beats audio panel is visible, IDT audio shows up in appwiz. Ive seen a few forum posts about this same issue but nothing that ever seemed to get resolved. 
    Any ideas? I've included some screen shots of what I'm seeing

    Hi @etainw ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv7-4000  Notebook and issues with no sound from speakers, only subwoofer after restore to factory. Here is a link to troubleshoot the Subwoofer on Beats Notebooks. On the Enhancements tab, select the Bass Boost option, and verify the device driver is Enabled, this should help.
    Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Sound from speakers sound like it's coming from a tin can

    I just bought a Toshiba Satellite L505-S5971 and the sound from the speakers sound like it's coming from a tin can.  The volume never really reaches a very loud volume even at 100%.  I've checked all of the settings for the Realteck HD Audio control panel and I've check the device manager and drivers and all seems ok.  Does anyone have any suggestions on what could be wrong or is that the way it's supposed to sound?  If this is the way it sounds I am very disappointed.

    The Realtek HD Audio driver low volume level plagues a great many of us. One workaround is to try the following which tends to improve the volume levels:
    First, either download and install the latest Toshiba audio drivers for your laptop via the Toshiba Support web site, or download and install the latest Realtek HD Audio drivers from the Realtek website.
    Second, once the audio drivers have been updated, enable "Loudness Equalization" on either the Start -->  Hardware and Sound --> Realtek HD Audio Manager --> Sound Effects tab, then click OK to save the setting change. Or on the Start -->  Hardware and Sound --> Sound --> Speaker Properties (select Speakers then the Properties button) --> Enhancements tab, scroll down the list of sound effects to enable "Loudness Equalization" then select the OK button to save the setting changes.
    Once the Realtek drivers have been updated and the "Loudness Equalization" has been enabled the system sound audio level is much louder, however the DVD and Audio CD audio levels might continue to be low.

  • Satellite L650-12Q - Sound shifted off to the left

    Purchased a Satellite L650-12Q yesterday. I'm happy but I listen to quite a lot of music on my laptop through headphones. I've noticed that the sound is panned somewhat to the left, rather than spread evenly across left and right of my headphones. This is across several types of music - my mp3s, youtube clips etc. The only thing that was really 'central' was a track that is virtually mono (if not actually mono). I've listened to the same track on my old laptop, on my mp3 player (with the same headphones) and there's definitely a shift to the left headphone.
    I know there's no issue with the headphones themselves, and I'm discounting a dodgy connection - so could it be how the sound is being processed through to the headphones (through the speakers on the laptop, the sound appears to be evenly spread.) and if it is, what can I do about it?
    Any thoughts?
    Thanks,
    Steve

    Thanks for the reply, Xardas.
    Took a look at the Sound settings, and lurking in Sounds>Playback>(Speaker) Properties>Dolby, it was defaulted to Audio Enhancement (not the issue) BUT ALSO defaulted to Surround Sound. When I disable Surround Sound ... lo and behold, I'm back in the world of Stereophonic Sound, and the L/R balance is good.
    (Not sure why the default would be Surround Sound)
    I guess it might explain why the mono sound was the only thing that was OK.
    Anyway, problem fixed, and thanks for the response, it's much appreciated.
    Steve

Maybe you are looking for

  • Problem with 2 websites, can open websites and execute some functions but then it stops.

    ie. www.thankyou.com.au - can get into the wedding registry listing requested but when I click on the one I want to open I get the message 'session timed out, return to home page and login again'; and aussiefarmer.com.au - can open and login, view or

  • Can I stop iTunes from downloading the SD version when I purchase HD Video?

    When I order the HD versions of a program, my computer shows both a standard and HD version on the Downloads list, and tries to download both of them. Also, shows that I have deleted keep re-appearing and trying to re-download whenever I launch iTune

  • Powers on when I plug in headphones

    How do I keep my iPod from turning on when I plug in the headphones? It does this even when I have the hold switch on, and it's really irritating. Love the iPod, but it turns itself on way too often.

  • Dynamic selection button on report RCATS_APPROVE_ACTIVITIES

    Hi, I made a copy of the program RCATS_APPROVE_ACTIVITIES with all its components, and the dynamic selection button on the selection screen doesn't work like the standard. In my researches, I found that the dynamic selection that the standard program

  • So is there a fix for skipping songs

    I have noticed thru google searches as well as this forum their are a lot of owners of the ipod mini that has there songs that they have downloaded from itunes skip completly over to songs downloaded thru other means. ie., CD. I updated my firmware a