Satellite L650D-11E - no camera on Windows 8.1 64bit

Hi ,
I have a problem on a friends laptop regarding the web camera. Windows 8.1 64bit do not recognise it (USB\DEVICE_DESCRIPTOR_FAILURE). I am aware that there are no drivers available although I did try installing the toshiba camera win7 64 bit utility ,in compability mode but as expected it did not help. Maybe it's dead but would like to try something.
So my question is ,what is the chipset of the web-camera? I need to find a similar 64bit driver and modify it to force windows loading it .Or could someone could point me where to download a proper driver (with *.inf file)?
Satellite L650D 11e (PSK1SE)
Thank you!

Hi
The Satellite L650D-11E has been equipped with the Toshiba 0.3M Pixcel Camera (MI-380)
But usually the Windows 8.1 does not need special webcam drivers. The system use own Microsoft driver in order to get the webcam recognized.
Anyway, fact is that this notebook series isnt Win 8.1 supported. :(
This means that Win 8.1 drivers were not released for this notebook model and doubt that you found find a Win 8.1 driver for this device.
But I googled for the USB\DEVICE_DESCRIPTOR_FAILURE and found out that the problem could be related to USB ports drivers. Fact is that the webcam is connected to an USB controller.
I would recommend you to uninstall all USB ports in device manager.
Then let the windows find and install the default drivers for USB ports.
Note: the chipset driver is an essential part to get the USB controllers working properly.

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Message was edited by: Bozox

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