Satellite L670-1DW - can't connect 3.5 jack

Hi,
I recently buy this notebook, but I can't connect standard 3.5 jack headphones (or microphone) - connector is too long, I can't plug it entire.
Manual says notebook have 3.5 connectors, so where is problem?
(PS: sorry for my english, I didn't use it for a few years...)
Thanks for answers.

Yes, manuals says it has 3,5 mm audio port and it is standard for all Toshiba notebooks.
Where is the problem?
It is not easy to say. Maybe you use some other standard.
Talk with your local dealer and ask him where the problem is. Show the headset/ headphones and ask him what is wrong there.
It is not easy to discuss this on the forum. We dont know which device you want to use and how it looks like.

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