Satellite L750D - Window Media Player has sound but no pictures

Question

I have a Toshiba Laptop Satellite L750D, Win 7 Home Permium. I don't know why Win Media player just has sound but no pictures. Please some one help fix this problem. I don't have a recovery dics. Where can I down load it? I would very much appeciate your help. Hien

Answer 1

Your issue is likely, but not necessarily a corrupted or missing codec since you haven't actually confirmed whether your problem is with just one disc or all discs nor if they ever worked on this system before.
Installing VLC is a good idea, but it's a considerate application and won't tamper or try to repair a busted codec and will more often avoids tampering or accidentally repairing any detected whether it's already working or likely broken like yours. That's one of the reasons VLc is so highly recommended such as they way it was repeatedly suggested to you.
A question to ask if your problem is being caused by a few discs, are they custom burned or commercially pressed boutique films since most mainstream DVD's use the same MPEG-2 codec for video and audio and failed video but working audio is usually a clue about a split format disc that has simpler audio streams but obscure video formats that can result in an issue just like yours.
In either case and if none of that is of interest, I can relate and suggest you keep any installed VLc's and download KLite because it is nothing but varying degrees of CODEC's including obscure ones and is fairly aggressive in detecting and seamlessly repairing corrupted codecs while offering more configuration options than most people want and more than many commercial video applications offer.
Visit http://codecguide.com/download_kl.htm and choose the "Mega" or 64Bit package but 64bit systems can successfully backport the 32bit set if you feel its necessary to.
You can also potentially skip the KLite process by diagnosing your codecs with Nirsofts InstalledCodec tool, a single file executable no install / no reboot but I don't get the impression you're prepared to really do much at that level and that's fine but it might be needless effort in your case.
http://www.nirsoft.net/utils/installed_codec.html
But something you definitely need to stop and wonder about is what happened to crush your codec since they don't normally suffer damage until some insidious piece of badware like your favorite iLivid and mine gets into your computer to raise holy hell forever. If that could possibly be what happened to you, the circumstances of how you managed to pick it up and anything else are things you can keep to yourself but consider it a spyware affliction and one I don't make lightly and is something I rarely suggest since it is the overused excuse at the Microsoft forums to blame everything on spyware instead of poorly written OS code.